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赫斯頓海德酒店的評價

4 out of 5
赫斯頓海德酒店
North Hyde Lane, Hounslow, England

評價

7.4

不錯

10 分評分，優異；1001 則評價中有 298 則" "
8 分評分，不錯；1001 則評價中有 338 則" "
6 分評分，一般；1001 則評價中有 158 則" "
4 分評分，欠佳；1001 則評價中有 97 則" "
2 分評分，很差；1001 則評價中有 110 則" "

7.8/10 

整潔度

7.6/10 

職員與服務

7.4/10 

設施服務

7.4/10 

住宿狀況

6.0/10 

環保程度

評價

8/10 不錯

Siu Pui

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2020 年 2 月住了 1 晚
Meghna 於 2020年2月18日的回應
Dear Siu Pui, Thank you very much for your rating and for staying with us. I hope that we will see you back soon. Best regards Meghna Mehta Front Office Manager

10/10 優異

HSIEN HENG

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
可再次入住的好飯店
整體皆宜，免費停車
於 2020 年 1 月住了 1 晚
Jorgen 於 2020年1月28日的回應
Thank you very much for your very nice rating and for staying with us. I hope we will see you back again soon Best regards Jorgen Rasmussen General Manager

6/10 一般

Chun Wing

讚好：整潔度、職員與服務和住宿狀況
不滿：客房舒適度
A reasonable price for a cosy staying place
Nice staff, but some new staff members was not familiar with the payment system. The hotel claims to have spa services but it was never available according to staff. Can enjoy a wide variety of food in the restaurant, but the hygiene was worrying. Engineering staff, who was not recognizable without uniform or identification, came up for maintainance of television without informing us in prior. Room cleaning was thorough and timely. The sink got drainage problem without any of our residue. A regular swimming pool, gym room and sauna room, but the swimming pool was overheat even in winter. Not suitable for high intensity exercise. The location is just right for travellers around/drivers, but may be too far for London travellers. The room heater was not powerful enough. Overall it is a reasonable price for a cosy staying place.
於 2019 年 1 月住了 3 晚
Jorgen 於 2019年2月27日的回應
Dear Chun Wing, Thank you for leaving your review and for staying with us. I hope that we will see you back soon. Best regards Jorgen Rasmussen General Manager

10/10 優異

Sandra

讚好：整潔度、職員與服務、設施服務和住宿狀況
It was safe,friendly and comfortable
於 2024 年 4 月住了 1 晚
Meghna Mehta 於 2024年4月29日的回應
Dear Sandra, Thank you very much for your very nice review and for staying with us. I hope that we will see you back very soon. Best regards Meghna Mehta Front Office Manager

8/10 不錯

Ranbir

讚好：整潔度和職員與服務
Good size room, all the facilities were closed they did message to let me know, so ok for a bed for the night.
於 2024 年 4 月住了 1 晚
Meghna Mehta 於 2024年4月29日的回應
Dear Ranbir, Thank you very much for your very nice review and for staying with us. I hope that we will see you back very soon. Best regards Meghna Mehta Front Office Manager

8/10 不錯

Stuart

商務旅客
讚好：整潔度和職員與服務
不滿：設施服務
Very convenient location with large free car park. The hotel is being used for migrant housing, but this wasn't a problem for me. The restaurant is closed to cater for migrants, but I was offered breakfast delivered to the room if required. The room was spacious and clean. It won't suit anyone looking for a destination hotel as minimal facilities, but I would stay again if just looking for somewhere to stay convenient for Twickenham or Heathrow.
於 2024 年 4 月住了 1 晚
Heston hyde staff 於 2024年4月28日的回應
Dear Mr RobertsThank you for your kind response and we are happy you had a lovely stay and we wish to see you again and make your stay still better.Have a lovely day ahead.Best regardsHeston Hyde Hotel staff

2/10 很差

Joanna

商務旅客
不滿：整潔度、職員與服務和住宿狀況
Hotel being used to house refugees, no restaurant and dreadful noise in the hallways. Felt needed a chair behind the door for safety overnight, would not recommend to anyone.
於 2024 年 4 月住了 1 晚
Jorgen 於 2024年4月26日的回應
Good morning Joanna,Thank you for leaving your review. The hotel does advise guests that the facilities are closed not only on the website but also in your confirmation. I am sorry that you didn't enjoy your stay.Best regardsJorgen RasmussenGeneral Manager

8/10 不錯

Bayar

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 3 月住了 1 晚
Meghna Mehta 於 2024年4月15日的回應
Dear Bayar, Thank you very much for your rating and for staying with us. I hope that we will see you back soon. Best regards Meghna Mehta Front Office Manager

2/10 很差

Theo

於 2024 年 3 月住了 3 晚
Meghna Mehta 於 2024年4月24日的回應
Dear Theo. Thank you for your review and for staying with us. I am sorry that we didn't meet your expectations but I hope to see you back again. Best regards Meghna Mehta Front Office Manager

10/10 優異

Mr jaswinder

於 2024 年 3 月住了 1 晚
Meghna Mehta 於 2024年4月18日的回應
Dear Mr Jaswinder ,Thank you very much for your rating and for staying with us. I hope that we will see you back soon. Best regards Meghna Mehta Front Office Manager

2/10 很差

Samantha

多人同遊
不滿：整潔度、職員與服務、設施服務和住宿狀況
This isn't a hotel anymore. It's for asylum seekers. There are sketchy people sitting everywhere/walking in and out. The building smells disgusting and all amenities (dining room, pool, gym) have been shut down for a long time and will never open again, it's not a hotel anymore. Very unsafe feeling. The room was also horrible. We checked in early so we could use the bathroom before going into the city... because there are no lobby bathrooms. We were in the room 5 minutes, noticed broken window. We came downstairs to go to the city and told them about the problem. They said they would fix it. We didn't leave a single thing in the room, felt unsafe. We came back at night for 15 minutes. In that time, we assessed the room. Checked for bedbugs... but mid check stopped looking because we noticed there weren't even fitted sheets on the bed. On top of the mattress was a puffy mat, and picking it up revealed the pee stained mattresses. I mean lots of stains. In addition to the pee stains all over the beds, one bed had a burn/stab through it about 6" x 2". The other, blood stains. There was dried white substance on the curtains. The desk in the room was damaged/cut up on top. We stopped inspecting so I don't know what else was in there. We immediately booked another hotel and went downstairs to leave and hopefully get a refund (not happening). In the corner of the lobby is a section filled with black trash bags (at least 100) and a table and logging computer. We left, No refund
於 2024 年 2 月住了 1 晚
Meghna Mehta 於 2024年2月29日的回應
Dear Samantha. Thank you for your review and for staying with us. I am sorry that we didn't meet your expectations but I hope to see you back again. Best regards Meghna Mehta Front Office Manager

2/10 很差

helena

多人同遊
不滿：住宿狀況
False advertised rooms wasn’t as advertised on website basic and grotty needs renovation None of facilities open and used as a home to asylum seekers which we wasn’t informed of
於 2024 年 2 月住了 1 晚
Meghna Mehta 於 2024年2月15日的回應
Dear Helena,Thank you very much for leaving your review and for staying with us. I apologise for the facilities being closed but it is mentioned on the Expedia website. Best regards Meghna Mehta Front Office Manager

10/10 優異

Farah

讚好：整潔度、職員與服務和住宿狀況
They gave me a free upgrade whilst i was here for work.
於 2024 年 1 月住了 1 晚
Meghna Mehta 於 2024年2月5日的回應
Dear Farah, Thank you very much for your very nice review and for staying with us. I hope that we will see you back very soon. Best regards Meghna Mehta Front Office Manager

2/10 很差

Michael

不滿：整潔度、職員與服務、住宿狀況和客房舒適度
Hotel full of illegal immigrants bedbugs in the bed The manager very rude I would never stay here if you paid me again all the facilities are closed and the smell of human faeces avoid this YMCA it’s not fit enough for homeless people
於 2024 年 1 月住了 1 晚
Jorgen 於 2024年2月2日的回應
Good afternoon Michael,Thank you for leaving your review. I was expecting it as you did threaten to leave a bad review if you did not receive a refund. You mentioned absolutely nothing about your claims while you were in the hotel. When you spoke to Maria the manager she asked you why you didn't raise the issues while you were staying and you said it was because it was 1.30AM. You arrived at 10.30 PM and our desk is manned 24 hours a day so you could easily have raised the alleged issues. People are entitled to leave reviews but I would expect them to reflect the truth and not made up accusations.Yours sincerelyJorgen RasmussenGeneral Manager

6/10 一般

Harshani

讚好：整潔度、住宿狀況和客房舒適度
不滿：職員與服務
於 2024 年 1 月住了 1 晚
Meghna Mehta 於 2024年1月31日的回應
Dear Harshani, Thank you very much for your rating and for staying with us. I hope that we will see you back soon. Best regards Meghna Mehta Front Office Manager

6/10 一般

P

於 2024 年 1 月住了 1 晚
Jorgen 於 2024年1月22日的回應
Dear P,Thank you for leaving your review. I hope that we will see you back again sometime in the future.Best regardsJorgen RasmussenGeneral Manager

2/10 很差

Sairam

於 2024 年 1 月住了 1 晚
Jorgen 於 2024年1月22日的回應
Dear Sairam,Thank you very much for leaving your review. I am sorry that your rating shows that we did not meet your expectations on all levels and I apologise for that.Best regardsJorgen RasmussenGeneral Manager

4/10 欠佳

Harmeet

於 2024 年 1 月住了 1 晚
Meghna Mehta 於 2024年2月5日的回應
Dear Harmeet, Thank you very much for your rating and for staying with us. I hope that we will see you back soon. Best regards Meghna Mehta Front Office Manager

6/10 一般

Rajinder

於 2024 年 1 月住了 1 晚
Meghna Mehta 於 2024年1月15日的回應
Dear Rajinder, Thank you very much for your rating and for staying with us. I hope that we will see you back soon. Best regards Meghna Mehta Front Office Manager

10/10 優異

Yaldrem

讚好：整潔度、職員與服務和住宿狀況
於 2023 年 12 月住了 1 晚
Meghna Mehta 於 2023年12月25日的回應
Dear Yaldrem, Thank you very much for your rating and for staying with us. I hope that we will see you back soon. Best regards Meghna Mehta Front Office Manager

2/10 很差

Kiran

於 2023 年 12 月住了 1 晚
Meghna Mehta 於 2023年12月12日的回應
Dear Kiran. Thank you for your review and for staying with us. I am sorry that we didn't meet your expectations but I hope to see you back again. Best regards Meghna Mehta Front Office Manager

4/10 欠佳

Alun

於 2023 年 12 月住了 1 晚
Meghna Mehta 於 2023年12月7日的回應
Dear Alun, Thank you very much for your rating and for staying with us. I hope that we will see you back soon. Best regards Meghna Mehta Front Office Manager

4/10 欠佳

Craig

商務旅客
讚好：職員與服務
不滿：設施服務和住宿狀況
Heston Hyde has much potential as a business hotel, however at present it is being used as temporary housing which is obviously not mentioned during the booking process. Sadly this lead to a noisy internal environment, for example, children were scooting up and down the corridors until the late hours. It also has sadly led to a closure of all facilities, this was particularly frustrating as I have planned to take a swim before heading out for dinner. I couldn't fault the cleanliness but sadly the other factors mean I could not recommend a stay here.
於 2023 年 11 月住了 1 晚
Meghna Mehta 於 2023年11月28日的回應
Dear Craig. Thank you for your review and for staying with us. I am sorry that we didn't meet your expectations but I hope to see you back again in future. Best regards Meghna Mehta Front Office Manager

2/10 很差

Kuga

不滿：整潔度、職員與服務和住宿狀況
We have stayed 2 night very noisy so many refugees are there untidy room service very poor there is no tea bags .waste of money we spend £75 for night
於 2023 年 11 月住了 2 晚
Meghna Mehta 於 2023年11月22日的回應
Dear Kuga. Thank you for your review and for staying with us. I am sorry that we didn't meet your expectations but I hope to see you back again. Best regards Meghna Mehta Front Office Manager

6/10 一般

Kieran

讚好：整潔度
不滿：住宿狀況
Good stay but bar and restaurant were clised
於 2023 年 10 月住了 1 晚
Jorgen 於 2023年11月1日的回應
Dear Kieran,Thank you very much for your review and I am happy that you enjoyed your stay. I hope we will see you back soon.Best regardsJorgen RasmussenGeneral Manager

6/10 一般

Oyediran

讚好：職員與服務和住宿狀況
It’s average.
於 2023 年 10 月住了 2 晚
Jorgen 於 2023年10月31日的回應
Dear Oyediran,Thank you for taking the time to leave your review and for staying with us. I hope we will have the pleasure of accommodating you again very soon.Best regardsJorgen

10/10 優異

Dale

於 2023 年 10 月住了 1 晚
Jorgen 於 2023年10月31日的回應
Dear Dale,Thank you very much for your 10 star rating and for staying with us. I hope that we will see you back again soon.Best regardsJorgen

2/10 很差

Sharan

不滿：整潔度、職員與服務、設施服務和住宿狀況
The room was disgusting, it won’t let me post picture but it was so dirty. Waste of money, nothing was clean, bedsheets had hair, sink was gross. The room wasn’t cleaned at all; toilet wasn’t even flushed, towels were dirty and wet.
於 2023 年 7 月住了 1 晚
Jorgen 於 2023年9月21日的回應
Dear Sharan,Thank you for your feedback. I apologise for the issues you mentioned but I am surprised that you did not raise anything about this while you stayed here over two months ago? You complained about someone entering your room without knocking which I also apologise for but in regards to the cleanliness of the room you did not mention it once while staying. Not even when you raised the other complaint. You arrived early and went to the room. Had I entered a room in the state you describe I would immediately have complained. The room obviously wouldn't have been serviced and you should not have been checked into it but due to human error it obviously happened. I wish you had raised this issue while you were here and we would have moved you to another room immediately. I sincerely apologise for the error.Best regardsJorgen RasmussenGeneral Manager

10/10 優異

Emma

讚好：住宿狀況
Wry good staff
於 2023 年 9 月住了 1 晚
Meghna Mehta 於 2023年9月7日的回應
Dear Emma, Thank you very much for your very nice review and for staying with us. I hope that we will see you back very soon. Best regards Meghna Mehta Front Office Manager

2/10 很差

Rajinder

家人同遊
不滿：整潔度、職員與服務、設施服務和住宿狀況
this property is used for Asylum seekers, and we were not told. at over a hundred and twenty pound per a room , i am shocked. We booked two rooms for a wedding, and found the Bar and pool were closed also. there were people hanging around all night. the rooms were not great, and the water pressure was not good. They even took a deposit which i was not expecting Expedia should not have this on the website and should of told me.
Meghna Mehta 於 2023年10月28日的回應
Dear Rajinder. Thank you for your review and for staying with us. I am sorry that we didn't meet your expectations your comments will be pass on to the concern departments but I hope to see you back again. Best regards Meghna Mehta Front Office Manager

6/10 一般

Darren

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 8 月住了 1 晚
Meghna Mehta 於 2023年8月24日的回應
Dear Darren, Thank you very much for your rating and for staying with us. I hope that we will see you back soon. Best regards Meghna Mehta Front Office Manager

4/10 欠佳

Chris

於 2023 年 8 月住了 1 晚
Jorgen 於 2023年9月4日的回應
Dear Chris,Thank you for leaving your rating. It looks like we didn't meet your expectations on all levels and I apologize for that.Yours sincerelyJorgen RasmussenGeneral Manager

4/10 欠佳

Andrew

家人同遊
讚好：整潔度和客房舒適度
Shouldn't be on this site
This Hotel is no longer a hotel its a centre to house refugees/ asylum seekers. Therefore should not be open to guests. Yes our room was fine but we were at different ends of the hotel to our daughters. They had strict instructions not to leave the room or answer the door. Many men just hanging about the corridors and outside. Rooms was clean and tidy, and as we were leaving early for a flight we just got our heads down for one night. A wedding was taking place on the ground floor but clearly no guests stayed over as the car park was empty at 7am. Please remove this hotel from your site until its returned to a Hotel.
於 2023 年 6 月住了 1 晚
Meghna Mehta 於 2023年7月20日的回應
Dear Andrew. Thank you for your review and for staying with us. I am sorry that we didn't meet your expectations your comments will be pass on to the concern departments and necessary action will be taken but I hope to see you back again. Best regards Meghna Mehta Front Office Manager

6/10 一般

Geneva (Los angeles)

伴侶同遊
讚好：整潔度和職員與服務
Thanks for the upgrade! Hallways could be a lot cleaner……seems like ppl were living here, not a hotel. Weird vibe.
於 2023 年 7 月住了 1 晚
Meghna Mehta 於 2023年7月19日的回應
Dear Geneva, Thank you very much for leaving your review and for staying with us. I apologise for the shortfalls you mentioned but I hope that hasn't deterred you from visiting again. Best regards Meghna Mehta Front Office Manager

6/10 一般

Rahmah Nurdin

讚好：職員與服務
不滿：整潔度
於 2023 年 7 月住了 1 晚
Meghna Mehta 於 2023年7月18日的回應
Dear Rahmah Nurdin, Thank you very much for your rating and for staying with us. I hope that we will see you back soon. Best regards Meghna Mehta Front Office Manager

2/10 很差

Sukhninder kaur

家人同遊, 伴侶同遊
不滿：職員與服務
We didn’t know that hotel turn into refugee champ it’s was horrible trip everything was close no bar no food no pool.
於 2023 年 6 月住了 1 晚
Meghna Mehta 於 2023年7月14日的回應
Dear Sukhninder Kaur. Thank you for your review and for staying with us. I am sorry that we didn't meet your expectations. I am very sorry that you didn't notice the confirmation mentioning twice that all the facilities are closed, but I hope to see you back again. Best regards Meghna Mehta Front Office Manager

2/10 很差

Louise

不滿：整潔度、職員與服務和住宿狀況
I am so angry and will take this further Hotel advertised with pool bar and restaurant Non are open It is being used as a hostel Dirty plates line the corridor piles of black bags in lobby Huge fight in the middle of the night in the room next door and i was truelyscared all night I had just teavelled from australia and just wanted a meal and bed got no sleep a d no food available as advetised You description is misleading to say rhe least
Jorgen 於 2023年6月20日的回應
Good morning Louise,I am very sorry that you didn't notice the confirmation mentioning twice that all the facilities are closed, the email that was sent to you after your booking informing you of the same and that it was stated on the website as well. I am sorry but we did all we could to advise you of it.Yours sincerelyJorgen RasmussenGeneral Manager

2/10 很差

Leia

於 2023 年 6 月住了 2 晚
Meghna Mehta 於 2023年6月19日的回應
Dear Leia. Thank you for your review and for staying with us. I am sorry that we didn't meet your expectations but I hope to see you back again. Best regards Meghna Mehta Front Office Manager

10/10 優異

Ashvini

多人同遊
讚好：整潔度、職員與服務和住宿狀況
It was a great stay, spacious and the staff were welcoming
於 2023 年 6 月住了 1 晚
Meghna Mehta 於 2023年6月15日的回應
Dear Ashvini, Thank you very much for your very nice review and for staying with us. I hope that we will see you back very soon. Best regards Meghna Mehta Front Office Manager

2/10 很差

Lucas

讚好：職員與服務
不滿：整潔度和住宿狀況
The property is not as advertised. Avoid.
於 2023 年 5 月住了 1 晚
Meghna Mehta 於 2023年6月1日的回應
Dear Lucas. Thank you for your review and for staying with us. I am sorry that we didn't meet your expectations but I hope to see you back again. Best regards Meghna Mehta Front Office Manager

2/10 很差

mark

商務旅客
不滿：職員與服務
avoid
receive an email in the afternoon , informing no facilities available on site, no restaurant , bar , swimming pool , when turning up , security on the doors , lots of people milling about, when asked what is going on , advised that the Home Office had taken over the hotel, housing immigrants , this hotel should not be available to book
於 2023 年 5 月住了 1 晚
Meghna Mehta 於 2023年5月11日的回應
Dear Mark. Thank you for your review . I am sorry that we didn't meet your expectations but I hope to see you back again. Best regards Meghna Mehta Front Office Manager

6/10 一般

Shazia

不滿：客房舒適度
於 2023 年 4 月住了 2 晚
Meghna Mehta 於 2023年5月4日的回應
Dear Shazia, Thank you very much for your rating and for staying with us. I hope that we will see you back soon. Best regards Meghna Mehta Front Office Manager

6/10 一般

Icilda

家人同遊
Overall not too comfortable.
於 2023 年 4 月住了 2 晚
Meghna Mehta 於 2023年5月1日的回應
Dear Icilda. Thank you for your review and for staying with us. I am sorry that we didn't meet your expectations but I hope to see you back again. Best regards Meghna Mehta Front Office Manager

6/10 一般

Alex

讚好：職員與服務
不滿：設施服務和住宿狀況
Old furniture. No amenities. Room could have been better cleaned
於 2023 年 4 月住了 2 晚
Meghna Mehta 於 2023年5月1日的回應
Dear Alex. Thank you for your review and for staying with us. I am sorry that we didn't meet your expectations your comments will be pass on to the concern departments and necessary action will be taken but I hope to see you back again. Best regards Meghna Mehta Front Office Manager

8/10 不錯

Thangapermal

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Spacious and tidy.
於 2023 年 4 月住了 1 晚
Jorgen 於 2023年4月20日的回應
Dear Thangapermal,Thank you very much for your 4-star rating and for staying with us. I hope that we will see you back soon.Best regardsJorgen RasmussenGeneral Manager

4/10 欠佳

Amrik

伴侶同遊
讚好：整潔度和住宿狀況
不滿：職員與服務
Miscommunication: error on part of front desk host who I spoken to the day previous to booking. This staff member didn’t convey correct information to me regards check in time. The duty manager did address this problem adequately shortly after but still the scene at the front desk during check in was a major embarrassment for us. Regarding a fair value for money this is about a 7/10. Slightly higher than what it’s worth. Clean room. Double bed is actually two singles joined together very flimsily. Spacious room. Was told the restaurant and more importantly the swimming pool was closed, major disappointment.
於 2023 年 3 月住了 1 晚
Meghna 於 2023年3月21日的回應
Dear Amrik, Thank you very much for leaving your review and for staying with us. I apologise for the shortfalls you mentioned .I apologise for the facilities being closed but it is mentioned on the Expedia website. but I hope that hasn't deterred you from visiting again. Best regards Meghna Mehta Front Office Manager

2/10 很差

Mr James

商務旅客
不滿：整潔度、住宿狀況和客房舒適度
We wouldn’t return
There was a security breach so if you left your room you had to get staff to let you back in. We wouldn’t return.
於 2023 年 3 月住了 1 晚
Meghna Mehta 於 2023年3月13日的回應
Mr James. Thank you for your review and for staying with us. I am sorry that we didn't meet your expectations, but I hope to see you back again soon. Best regards Meghna Mehta Front Office Manager

4/10 欠佳

Sonia

讚好：客房舒適度
It was very disappointing. There was no bar or restaurant service which we weren’t told about, so we had to go to the nearest pub to eat.This was a taxi ride there and back when we like to sit and enjoy the hotel which we have paid good money for. It was full of asylum seekers which we weren’t told about either. It was very intimidating and I felt too uncomfortable to get a breakfast as the asylum seekers were there getting theirs.
於 2023 年 2 月住了 1 晚
Meghna Mehta 於 2023年2月20日的回應
Dear Sonia,Thank you for your review and for staying with us. It is clearly stated on Expedia that the pool & Restaurant is closed under the description. In regards to the group staying from the home office it would be discrimination to notify about them and why any warning should be given is beyond me as they go about their business as other guests. Best regards Meghna Mehta Front Office Manager

10/10 優異

Meysam

於 2023 年 1 月住了 1 晚
Jorgen 於 2023年1月24日的回應
Dear Meysam,Thank you very much for your review of 10 and for staying with us. I hope that we will see you back again soon.Best regardsJorgen RasmussenGeneral Manager

4/10 欠佳

真實旅客

商務旅客
讚好：職員與服務
不滿：整潔度
All facility services closed.
Used to use the hotel pre covid but since then the bar area and restaurant hasn’t been reopened. Staff say the Home office have taken over half the hotel, can only assume the reason which would explain the spa, restaurant and bar being closed. It’s ruined the hotel in my view. If you want to eat you go out or order takeaway and eat on your room. Staff helpful. My colleagues and I will not be staying there again until the home office are out with their ‘clients’ and the services are back open.
於 2022 年 12 月住了 1 晚
Meghna Mehta 於 2022年12月5日的回應
Dear Anonymous. Thank you for your review and for staying with us. I am sorry that we didn't meet your expectations, but I hope to see you back again soon. Best regards Meghna Mehta Front Office Manager