露台/庭院
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卡爾瑪聖所酒店的評價

4.5 out of 5
卡爾瑪聖所酒店
20 Warwick Street, Soho, London, England

評價

8.4

很好

10 分評分，優異；1001 則評價中有 466 則" "
8 分評分，不錯；1001 則評價中有 350 則" "
6 分評分，一般；1001 則評價中有 107 則" "
4 分評分，欠佳；1001 則評價中有 51 則" "
2 分評分，很差；1001 則評價中有 27 則" "

9.0/10 

整潔度

8.6/10 

職員與服務

8.6/10 

設施服務

8.4/10 

住宿狀況

8.6/10 

環保程度

評價

6/10 一般

On K

Not valuable staying
1. No toothpaste & toothbrush supplements in guest room! Ask the receptionist, response is out of stocks (Need to bought in supermarket by myself) The next day check-out said to the receptionist, she said have stocks in hotel! 2. Room deposit £150 need to pay by card, but refund is a long time (5 days)!
於 2022 年 7 月住了 1 晚
Xeniya 於 2022年7月30日的回應
Dear customer, thank you for your review, it is really important to us. We are very sorry that our new receptionist wasn't aware that we had them in stock. All the amnesties are given to our guests upon request. In regards to the deposits, we usually call Elevan center every day to release deposits, however it may take up to 5 working days to appear on your account. This is not a sale transaction, we do not take any money, so it is up to your bank to accept the funds back. We truly hope that we could welcome you back in the future. Kind regards, Xeniya

10/10 優異

yuchien

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Welcoming staff. Perfect breakfast. Nice location.
於 2019 年 6 月住了 1 晚
Karma Sanctum Soho Hotel 於 2019年6月17日的回應
Dear Yuchien, Many thanks for your lovely review! We are glad that you enjoyed the location, breakfast and the job of staff. We looking forward to welcoming you soon!

8/10 不錯

KA YING ANGELA

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Convenient clean hotel
Stayed one night. Excellent location. Room was comfortable. Everything was clean. Able to check out at 12noon which was convenient. Staff was very helpful. Definitely would stay again.

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
good
good

10/10 優異

Jess

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Awesome hotel, very cool in every aspect.
於 2024 年 5 月住了 2 晚
Sanctum Team 於 2024年5月21日的回應
Hi Jess, thank you for your review. We are glad you enjoyed your stay, we hope to see you soon!

8/10 不錯

ole

伴侶同遊
讚好：整潔度和職員與服務
Läget fantastisk. Lite slitet boutique-hotell med musik-tema. Ok frukost men inte mer. Mycket sköna sängar dock.
於 2024 年 4 月住了 4 晚

10/10 優異

Jennifer

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Really cool adult vibe, room was much bigger than photos look. Amazing location for Old Compton street, theatres and China town all within 5/10 min walk and Piccadilly Circus underground a few mins away. Allowed us to leave our luggage for a few hours when we checked out so we could carry on exploring. Staff really helpful!
於 2024 年 5 月住了 2 晚

8/10 不錯

David

親子同遊
讚好：整潔度、設施服務和住宿狀況
Cool hotel, loads of art, nice hot tub and great location
於 2024 年 4 月住了 2 晚
Sanctum Team 於 2024年5月1日的回應
Dear David,Thank you for taking the time to leave us a kind review, we really appreciate your feedback.

10/10 優異

lauren

多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Great hotel
於 2024 年 4 月住了 1 晚
Sanctum Team 於 2024年4月19日的回應
Dear Lauren,Thank you for your kind review, we loved having you here.

10/10 優異

Sumanth

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 1 晚
Sanctum Team 於 2024年4月19日的回應
Dear Sumanth,Thank you for your kind review, we enjoyed having you here.

10/10 優異

Vince

讚好：整潔度、職員與服務、設施服務和住宿狀況
A great atmosphere from a boutique hotel, nice rooftop bar and excellent restaurant. Staff are very friendly and helpful and only 5 mins walk to Piccadilly Circus/Underground for visiting London.
於 2024 年 4 月住了 3 晚
Reception manager 於 2024年4月17日的回應
Hello Vince,Thank you for your great review, i will pass it onto the team.Kind regardsEd

10/10 優異

Christopher

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Cool, quirky, fun and friendly boutique hotel.
於 2024 年 4 月住了 1 晚
Reception manager 於 2024年4月17日的回應
Hello Christopher,Thank you for your great review. we hope to see you again soon.Kind regardsED

8/10 不錯

Diana (Laguna Niguel)

讚好：整潔度、職員與服務、設施服務和住宿狀況
Great hotel, location, lounge. Lighting in bathrooms need to be brighter.
於 2024 年 4 月住了 1 晚
Reception manager 於 2024年4月17日的回應
Hello Diana,Thank you for positive review.Kind regardsEdReception Manager

2/10 很差

Rian

於 2024 年 3 月住了 3 晚
Reception manager 於 2024年4月18日的回應
Hello Rian,I am sorry to see that you did not have a positive time, please if you could tell use what you did nit like in order for us to improve or service would be most helpful.Kind regardsEd

10/10 優異

Scott

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The hotel was excellent right from checking in to checking out. The room was stayed in was spacious with quirky decor and a real glam feel. Throughout the hotel it smelt lovely with a wonderful fragrance. We stayed and ate at the restaurant which was also lovely, great range of food and reasonably priced. Overall the trip was a real success and we would definitely stay here again.
於 2024 年 3 月住了 1 晚
Sanctum Team 於 2024年3月25日的回應
Dear Scott,Thank you for your kind review, we are pleased to hear you found our hotel to be excellent and a real success. We enjoyed having you here and we hope to welcome you back some day.

10/10 優異

Sanita

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 3 月住了 1 晚
Sanctum Team 於 2024年3月25日的回應
Dear Sanita,Thank you for taking the time to leave us a review.

6/10 一般

Simon

商務旅客
讚好：整潔度和職員與服務
The property is great, the room was so small that the sink was in the shower cubicle!
於 2024 年 3 月住了 1 晚
Sanctum Team 於 2024年3月10日的回應
Dear Simon,Thank you for taking the time to leave us a review, we are glad to hear you found our property to be great, we would love to have you here again. We have plenty of different categories to choose from to ensue your next stay is satisfactory.

4/10 欠佳

Johan

於 2024 年 1 月住了 1 晚
Sanctum Team 於 2024年1月18日的回應
Thank you for taking the time to leave us a review, it would really help us improve if you may advise us what went wrong with your stay.We value your feedback and we hope that whatever it may be does not deter you from staying with us again!

10/10 優異

Daryl

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 1 月住了 1 晚
Sanctum Team 於 2024年1月8日的回應
Hi Daryl,Thank you for staying with us. We are delighted that you enjoyed your stay.We look forward to welcoming you again.

10/10 優異

Lynsey

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2023 年 12 月住了 1 晚
Sanctum Team 於 2024年1月1日的回應
Thank you for your kind review, we hope to see you again!

8/10 不錯

Danielle

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
GREAT location. Room/washroom were quite small.
於 2023 年 12 月住了 3 晚
Sanctum Team 於 2023年12月20日的回應
Hello Danielle, Thank you for your kind review, we hope to see you again soon.

10/10 優異

Christian

伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
Eine wunderbare Unterkunft im Herzen von Soho, sehr freundlich, großzügig, ruhig und prima gelegen. Preislich ist es halt London - man weiss, dass hier eine andere Kaufkraft gilt.
於 2023 年 12 月住了 2 晚
Sanctum Team 於 2023年12月15日的回應
Hello Christian,Thank you for your kind review, we hope to see you again soon.

8/10 不錯

Jose

於 2023 年 12 月住了 2 晚
Sanctum Team 於 2023年12月12日的回應
Hello Jose,Thank you for your kind rating, please feel free to let us know what aspects would make us a 10/10 for your next stay.

10/10 優異

Rikke Aagaard

多人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 12 月住了 2 晚
Sanctum Team 於 2023年12月7日的回應
Thank you Rikke for you kind review. We hope to see you again soon!

8/10 不錯

CHIARA (SAN ZENO NAVIGLIO)

於 2023 年 11 月住了 1 晚
Sanctum Team 於 2023年12月5日的回應
Hello Chiara,Thank you for your kind rating. If you have any feedback on how we can improve please let us know!

6/10 一般

Silvia

多人同遊
讚好：整潔度和住宿狀況
不滿：職員與服務
the staff not at all friendly. very dark rooms. the lack of a bathroom set.
於 2023 年 11 月住了 2 晚
Sanctum Team 於 2023年11月8日的回應
Dear Silvia,I hope you are well!We are sorry to hear you weren't happy with our services, even though the hotel prides itself in its friendly staff and service we normally supply.The room you booked has the purple décor which is quite bright and the size of the toilet is the same as a the room , very well equipped also.Thanks for your review thought it helps us improve.Kind regards,

4/10 欠佳

Michael

於 2023 年 10 月住了 2 晚
Sanctum Team 於 2023年12月4日的回應
Hello Michael, we are sorry to hear that your stay with us wasn't up to standard. Please take the time to let us know what areas we can improve on.Kind Regards

8/10 不錯

Karolina Wiktoria

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Schönes kleines Hotel mitten im Zentrum mit wirklich netten und hilfsbereiten Personal. Lage perfekt für einen Städtetrip, Frühstück schmackhaft.
於 2023 年 10 月住了 3 晚
Sanctum Team 於 2023年11月3日的回應
Thank you Karolina for your great review.Kind regards

8/10 不錯

Joanna

伴侶同遊
讚好：整潔度、職員與服務和設施服務
Very nice stay. Small and very friendly hotel, perfect to enjoy Soho
於 2023 年 10 月住了 3 晚
Sanctum Soho 於 2023年11月3日的回應
Thank you Joanna for your kind review.

8/10 不錯

William

於 2023 年 10 月住了 2 晚
Sanctum Soho 於 2023年11月15日的回應
Thank you William for your great review. Kind regards

10/10 優異

真實旅客

多人同遊
讚好：職員與服務、住宿狀況和客房舒適度
於 2023 年 10 月住了 2 晚
Sanctum Team 於 2023年10月19日的回應
Hello ,Thank you so much for the review, and we hope you had a comfortable stay with us. We hope you will come visit us again soon! Kind regards,

10/10 優異

Neil

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 10 月住了 1 晚
Sanctum Soho 於 2023年10月13日的回應
Hello Neil ,Thank you so much for the review, and we hope you had a comfortable stay with us. We hope you will come visit us again! Kind regards,

10/10 優異

Emily

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Wonderful hotel with friendly staff! The mattress was extremely comfortable and the breakfast/coffee was delicious. Amazing location and walkable to Covent Garden and Buckingham palace. Highly recommend!
Sanctum Soho 於 2023年10月7日的回應
Dear Emily,Thank you so much for the lovely review and we are glad that you had a wonderful stay with us. The staff here at sanctum are honoured to have you again on your next visit! Kind regards,

10/10 優異

Michael

多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Great location, excellent staff
於 2023 年 9 月住了 4 晚
Sanctum Soho 於 2023年10月1日的回應
Dear Michael,Thank you so much for the lovely review and we are glad that you had a wonderful stay with us. The staff here at sanctum are honored to have you again on your next visit! Kind regards,

4/10 欠佳

Alfie

商務旅客
不滿：住宿狀況
於 2023 年 9 月住了 1 晚
Karma Team 於 2023年9月28日的回應
Hello there, Sorry to hear that you didn't enjoy your stay with us, please let us know about your experience and what you think we could have improved on. Kind regards

8/10 不錯

PG

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 9 月住了 2 晚
Karma Team 於 2023年9月28日的回應
Hello ! Thank you for your review. Kind regards

10/10 優異

Gretchen

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The staff was friendly and the property quiet. Close to lots of restaurants!
於 2023 年 9 月住了 2 晚
Karma Team 於 2023年9月22日的回應
Hello Gretchen, Thank you so much for the review, and we hope you had a comfortable stay with us. We hope you will come visit us again! Kind regards,

10/10 優異

Soheil

讚好：整潔度、職員與服務、設施服務和住宿狀況
Such a great experience to stay there! The employees at the reception are so helpful and kind. The room (junior suite) has everything you need, was spacious and really soundproof. The location is perfect.
於 2023 年 9 月住了 2 晚
Karma Team 於 2023年9月15日的回應
Dear Soheil,Thank you so much for the lovely review and we are glad that you had a wonderful stay with us. The staff here at sanctum are honoured to have you again on your next visit!Kind regards,

10/10 優異

Stefan (Mannheim)

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Wir waren jetzt das dritte mal im Karma Sanctum. Das Hotel liegt perfekt zwischen Piccadilly Circus und Oxford Circus direkt in Soho. Das Hotel ist dunkel mit vielen Bildern von Rock Stars eingerichtet. Das Frühstück ist gut, die beiden Bars und das Restaurant auch.
於 2023 年 9 月住了 2 晚
Karma Team 於 2023年9月15日的回應
Dear Stefan,Thank you so much for the lovely review and we are glad that you had a wonderful stay with us. The staff here at sanctum are honoured to have you again on your next visit!Kind regards,

2/10 很差

Casey

於 2023 年 9 月住了 3 晚
Sanctum Soho 於 2023年11月15日的回應
Hello Casey, Sorry to hear that you didn't enjoy your stay with us, please let us know about your experience and what you think we could have improved on. Kind regards

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 8 月住了 3 晚
Karma Team 於 2023年9月13日的回應
Hello ! Thank you for your review.Kind regards

10/10 優異

JONATHAN

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 7 月住了 1 晚
Karma Team 於 2023年8月27日的回應
Hello Jonathan,Thank you so much for the review, and we hope you had a comfortable stay with us. We hope you will come visit us again! Kind regards,

10/10 優異

Martin

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Tolles Hotel
Karma Team 於 2023年8月17日的回應
Hello Martin,Thank you so much for the review, and we hope you had a comfortable stay with us. We hope you will come visit us again! Kind regards,

10/10 優異

Brad

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Great little hidden treasure in the heart of Soho
Great little hidden treasure in the heart of the Soho/West End. My second time at this trendy hotel, and already thinking about my next visit.
於 2023 年 8 月住了 1 晚
Karma Team 於 2023年8月7日的回應
Hello Brad, Thank you for the honest and kind review, we truly appreciate it!We hope you had a comfortable stay with us and we look forward to welcoming you again! Kind regards,

10/10 優異

Simon

於 2023 年 8 月住了 1 晚
Karma Team 於 2023年8月7日的回應
Hello Simon,Thank you for the high review, we really appreciate it!We hope you had a comfortable stay with us and hope you will visit us again!Kind regards,

10/10 優異

Sherry

多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
I thoroughly enjoyed my stay here. This location is very central and walking distance to a lot of shops. I highly recommend!!!!!
於 2023 年 7 月住了 3 晚
Karma Team 於 2023年7月27日的回應
Hello Sherry,Thank you so much for the review, and we hope you had a comfortable stay with us. We hope you will come visit us again!Kind regards,

10/10 優異

daniel

讚好：整潔度、職員與服務和住宿狀況
not my first stay. not my last. love the people, the location, and the friendliness. the centre of the universe. not enough time spent up on the roof bar sadly, was there for 2 blur shows at wembley...london just keeps getting more and more fun. i had a back view, not great, but def quieter. bed was easy to sleep. bath controls were a bit knackered, and the hot water burnt! but i can't wait to stay there again! thank you so much for having me again! dh
於 2023 年 7 月住了 3 晚
Sanctum Team 於 2023年7月13日的回應
Dear Daniel,Thank you so much for the lovely review and we are glad that you had a wonderful stay with us. The staff here at sanctum are honored to have you again on your next visit!Kind regards,

10/10 優異

Stephen (Forestdale)

伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
Great location, vibe, near awesome shopping, tube and walkable perry much everything London. The staff is 1st class. Always willing and able to help. Very engaging. The hotel reminded us of a boutique version of Hard Rock without the noise. We used the breakfast option and were very pleased with the convenience, quality of the fresh food options and a solid wait staff.
於 2023 年 6 月住了 6 晚
Karma Team 於 2023年7月10日的回應
Hello Mr Stephen,Thank you so much for the lovely review and we are glad that you had wonderful stay with us. The staff here at sanctum are honored to have you again on your next visit!Kind regards,

10/10 優異

Alexander (Huntington Beach)

商務旅客
讚好：整潔度和住宿狀況
No upgrade
於 2023 年 7 月住了 1 晚
Sanctum Team 於 2023年7月9日的回應
Dear Alexander,Thank you so much for the lovely review.We are delighted to hear that you have enjoyed your stay with us.Regarding the upgrade, unfortunately we couldn't deliver as we were fully booked.Looking forward to see you again in the future.Regards

10/10 優異

M C

多人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Super staff, super Soho
Super quick and smooth check in. Uber friendly staff and the most delightful receptionist when you call for help. Adore this place. Have stayed twice before and will stay again.
於 2023 年 7 月住了 1 晚
Sanctum Team 於 2023年7月8日的回應
Dear M C,Thank you so much for the lovely review.We are delighted to hear that you have enjoyed your stay with us.Looking forward to see you again in the future.Regards