Came to London for the weekend for winter wonderland. I had earned a free night so decided to treat ourselves to a nicer hotel then usual as we only needed to put a little bit of money towards it.
On arrival, I was asked to put my card into the machine so they could take £50. This was incase if extra charges, such as if I ordered any food or had a drink from the mini bar, and would be refunded when checking out. I was a bit confused by this, as I wasn’t sure why I couldn’t pay when and if I purchased anything and now I have to wait 5-7 days for it to go back in to my account.
I had to go down to reception and ask for a tv remote, as there wasn’t one in the room. The duty manager came up to bring one, and he said he wanted to check it worked before leaving, which he said it did then left. We then tried and it didn’t work, only the on and off button did but the arrows to select what station we wanted.
The beds were okay, the pillows took a bit of getting used to to find a comfortable spot. To be honest, I wouldn’t say they were as comfortable as a premier inn or travelodge bed, but I slept okay.
The shower was lovely and has some different settings. Found it a little strange the sink was outside of the bathroom but no big deal.
The curtains were amazing! I hate any light in the room and they shut it all out completely.
All in all, it was okay, I wouldn’t say I would have spent the amount