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倫敦城市住宿公寓的評價

3.5 out of 5
倫敦城市住宿公寓
89 Wilton Road, London, England

評價

6.2
10 分評分，優異；344 則評價中有 45 則" "
8 分評分，不錯；344 則評價中有 85 則" "
6 分評分，一般；344 則評價中有 107 則" "
4 分評分，欠佳；344 則評價中有 49 則" "
2 分評分，很差；344 則評價中有 58 則" "

6.4/10 

整潔度

6.2/10 

職員與服務

6.0/10 

設施服務

6.0/10 

住宿狀況

評價

8/10 不錯

Mei Yan

讚好：整潔度、職員與服務和住宿狀況
整體什麼都可以,但是水管發出聲响及漏水問題
於 2019 年 9 月住了 3 晚

6/10 一般

真實旅客

Good location only.
Small room.Noisy.
於 2019 年 3 月住了 2 晚

10/10 優異

Wenna

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
洗澡时候热水会断掉
於 2019 年 1 月住了 6 晚

6/10 一般

真實旅客

不滿：職員與服務
住宿
位置很好床很舒適但是整體來說是一間老舊的公寓！
於 2019 年 1 月住了 2 晚

8/10 不錯

真實旅客

讚好：職員與服務、住宿狀況和客房舒適度
除了隔音問題，在不追求高品質的狀況下，是一家五臟俱全的旅館，地理位置離維多利亞車站近。
於 2018 年 9 月住了 2 晚

6/10 一般

KJ (hong kong)

Close to Victoria station which is convenient
7 mins walk from station, arrived early for luggage drop off but the staff allow us to access to the apartment early without extra fee. Appreciate for such a good arrangement.
於 2018 年 8 月住了 3 晚

4/10 欠佳

kim wai

不滿：整潔度、職員與服務、住宿狀況和客房舒適度
Impolite staff
I booked two rooms in one order. They offered me two rooms at different locations, that made me very inconvenient . The staff was impolite, we quarreled in their office. I have very unhappy experience with Victoria Apartment.
Maria Fernandez - Sales Manager 於 2018年1月11日的回應
Dear Kim Wai, Thank you for taking the time to write your feedback about your stay. As we confirmed at the time, we didn't receive any specific request from your side that you needed two rooms in the same building. You booked two individual rooms, and you were accommodated accordingly. We are serviced apartments providers, managing several apartments in Victoria, but not all of them are located within the same building. I am sorry that you missed that information. I understand your frustration, and that your stay was not as you expected but I think it's quite unfair to say that our staff is not polite. They tried to explain you nicely about your reservation. Best Wishes,

6/10 一般

真實旅客

不滿：整潔度、住宿狀況和客房舒適度

6/10 一般

mu (london)

讚好：整潔度和住宿狀況
不滿：客房舒適度
地點很好
地點很好，但房間位在Ground floor且靠近路邊所以有點不自在，無法好好休息，時不時會聽到外頭路人的聲音，且房間有老房子的霉味，但環境其實很乾淨寬敞

6/10 一般

YUHUNG (Taiwan)

不滿：職員與服務
位置很棒，住宿品質一般
離Victoria車站很近，步行10分鐘可到，但不是一般的旅館或民宿，而是由物業管理公司出租閒置公寓空房，房間滿大的，衛浴與廚房共用。

2/10 很差

真實旅客

不滿：整潔度、住宿狀況和客房舒適度
地下室的房間 濕氣味道很重
位置離車站不是很近, 並不是Expedia上面標的地址還要走一大段, 然後住在地下室, 潮濕的味道非常的重.

6/10 一般

真實旅客

不滿：整潔度和客房舒適度
A old flat with roomy living room
The door of main entrance is extremely hard to open by given key. The washing machine malfunction, it never ends its program, and the dryer not working. The most horrible thing is a mouse pop up in the living room at night.

2/10 很差

Mia

不滿：整潔度和客房舒適度
Unable to access property. Shocking.
Unable to get into property or contact agent. Forced to pay for new hotel room.
於 2021 年 5 月住了 1 晚

2/10 很差

Rohit (london)

家人同遊
不滿：整潔度、設施服務和住宿狀況
Do not book this!!! We were rebooked by expedia for the 4th time and when arriving at the location, they cancelled the booking at 8pm. This is after we had been in the cold for hours and had to settle with a Travelodge as we had been deserted by both Expedia and the apartment.
於 2020 年 12 月住了 2 晚

4/10 欠佳

Ramon

不滿：整潔度和客房舒適度
Small bedroom with no bathroom
Crap house with loads of rooms sharing the same kitchen and toilet
於 2020 年 8 月住了 1 晚

2/10 很差

Miss Lacey l sharp

多人同遊
不滿：整潔度和客房舒適度
Never stay there
於 2020 年 6 月住了 3 晚

2/10 很差

真實旅客

不滿：整潔度、職員與服務、設施服務和住宿狀況
於 2018 年 7 月住了 2 晚

10/10 優異

Jo Inge

讚好：整潔度和客房舒適度
Awesome
Great spot. Extended my stay. Excellent location, great amenities. Fantastic customer service. Great value for money!
於 2020 年 4 月住了 2 晚

10/10 優異

Jo Inge

讚好：整潔度和客房舒適度
於 2020 年 4 月住了 2 晚

2/10 很差

真實旅客

不滿：職員與服務
於 2020 年 3 月住了 2 晚

6/10 一般

真實旅客

不滿：整潔度和客房舒適度
於 2020 年 3 月住了 1 晚

6/10 一般

真實旅客

讚好：整潔度、職員與服務和設施服務
於 2020 年 3 月住了 1 晚

8/10 不錯

Rodrigo

讚好：整潔度和客房舒適度
O problema foi que a localização que estava no site da hotéis.com e deles também, não era o endereço do apartamento. Isso causou problemas. Por outro lado, a administração procurou nós deixar a vontade, mas o problema continuou existindo.
於 2020 年 2 月住了 5 晚

4/10 欠佳

Yui

家人同遊
不滿：客房舒適度
説明不足だったかな。
説明では部屋にシャワールーム有りと書いてあったが、実際はシャワールームも共有でした。
於 2020 年 2 月住了 1 晚

8/10 不錯

Paul

於 2020 年 2 月住了 1 晚

6/10 一般

David

商務旅客
不滿：整潔度、住宿狀況和客房舒適度
Basic but great location.
The apartment (top floor) is slightly shabby. Marks on the walls, no plug in the kitenette sink, taps in the bathroom are loose. The bed has a thin matress. It feels like a 1990's student flat. However, it is clean and everything works. Warm and cosy. The main attraction is location and price. If you don't much care about four star or even three star rooms, you have good self catering accommodation just a stones throw from Victoria station.
於 2020 年 2 月住了 3 晚

8/10 不錯

Cem

商務旅客
讚好：職員與服務
不滿：整潔度
於 2020 年 2 月住了 2 晚

6/10 一般

真實旅客

讚好：職員與服務和客房舒適度
Was ok for the cost but wouldn't stay again.
Very basic which is all we needed. But after a very busy day, we struggled to enter our apartments. The front door was ok after the 3rd attempt but the door to the room caused us significant issues as we were given the wrong code. After a 10 minute phone call we were able to get in.
於 2019 年 11 月住了 1 晚

2/10 很差

真實旅客

家人同遊
不滿：整潔度、職員與服務、設施服務和住宿狀況
The property was extremely dirty. The fire alarm was beeping all day and night and required a new battery. There was mold in the bathroom. The refrigerator smelled like someone died in it (words from my 12 year old!). The street traffic was loud and motorcycles all night long past 3am. The beds had springs popping in our backs. The windows needed updating to fix this. We would never ever stay here again.
於 2019 年 12 月住了 2 晚

2/10 很差

真實旅客

商務旅客
不滿：整潔度、職員與服務、住宿狀況和客房舒適度
It is not what's on the picture, it is not that adresse you get. It was down in a basement. Not very clean. You couldn't lock the window. Everything was broken. Very cold. I got a very very bad service from Hotel.com while I tried to talk to them about the problems.
於 2019 年 12 月住了 5 晚

6/10 一般

Mattias

於 2019 年 11 月住了 1 晚

2/10 很差

真實旅客

於 2019 年 11 月住了 2 晚

6/10 一般

真實旅客

伴侶同遊
Great location, older building but in good repair. Carpet needed work, the hardwood floor was clean and shiny.
於 2019 年 11 月住了 3 晚

8/10 不錯

真實旅客

伴侶同遊
讚好：整潔度、設施服務和住宿狀況
I would definitely stay here again. Price was good and it was clean. The only down side was the creepy out dated hallway.
於 2018 年 8 月住了 2 晚

10/10 優異

Pablo

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 11 月住了 5 晚

8/10 不錯

Veronique D.

讚好：整潔度
Bon séjour
-
於 2019 年 10 月住了 2 晚

6/10 一般

Carol Sandra

多人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Las instalaciones muy buenas. La gente de recepción .... trabaja a desgano ....no me informaron q tenía posibilidad de uso de cocina .... y las pocas preguntas q le hice .... las contesto muy molesto
於 2019 年 11 月住了 3 晚

6/10 一般

Jane

商務旅客
讚好：職員與服務
Just about OK
For 2 vey busy women the apartment was in a great location Warwick Way not Wilton Road which was fine. The bedroom smelt of illegal substances. There was a second room that was locked which made us felt nervous on calling we found that it was not occupied. We had no hot water the second day so no showers! Spacious for 2 great location and price for central London just needs a facelift.
於 2019 年 11 月住了 2 晚

2/10 很差

真實旅客

於 2019 年 11 月住了 1 晚

4/10 欠佳

真實旅客

多人同遊
不滿：整潔度和住宿狀況
Die Lage der Unterkunft ist wirklich super von der Station Victoria etteicht man diese in max. 10 Minuten zu Fuß. In unmittelbarer Nähe befinden sich Cafes und ein Supermarkt. Man erreicht von der Unterkunft binnen weniger Minuten viele Sehenswürdigkeiten. Leider ist die Lage auch das einzige Positive. Bereits bei unserer Ankunft wurden wir ziemlich unfreundlich empfangen. Der Herr im Büro schien deutlich interessierter an seinem Rechner zu sein, als uns zu empfangen. Die Unterkunft selbst war in einem ungepflegten Zustand. Staubbedeckte Tische, Sofas und Sessel mit hellen Flecken (da kann sich jeder seinen Teil denken) und gerissene Fenster mit losen Griffen. Das Badezimmer wurde in vier Tagen (und davor vermutlich auch nicht) gereinigt. Der Duschhvorhang und das Siliokon an der Wanne waren mit roten Ablagerungen versehen. Dazu kam, das trotzt Nutzung des Badezimmers durch 3 Parteien, nicht einmal der Duschvorleger gewechselt wurde. Möglichkeiten um sein Handtuch aufzuhängen, da man es dort nirgendwo ablegen wollte, waren auch nicht vorhanden. Alles in allem war das Apartment in einem desolaten Zustand. Schade, den gerade im Punkt Sauberkeit sollte selbstverständlich sein.
於 2019 年 10 月住了 3 晚

4/10 欠佳

真實旅客

家人同遊
不滿：整潔度和住宿狀況
Les photos sur le site ne correspondant absolument pas à la réalité, seul le matelas Du lit était correct tout le reste était vieillot pour ne pas dire détérioré pour certaine partie de l’appartement; L’entrée de l’immeuble est ouvert a tout vent car le système de verrou était cassé, quand on rentre dans ce dernier la moquette est sale et les murs ne sont pas nettoyés un extincteur sans plomb est par terre, enfin cela donne envie de repartir
於 2019 年 10 月住了 2 晚

4/10 欠佳

Ronald

不滿：住宿狀況和客房舒適度
not so good
Cold water for second day stay. First day stay water was at least warm. Street noise was terrible. Bed was ok, but not comfortable. Had to supply a separate email address to get entrance instructions.
於 2019 年 10 月住了 2 晚

4/10 欠佳

真實旅客

伴侶同遊
讚好：整潔度
The room was cheap and therefore it was ok. For one short night it's enough. But woudn't recommend the shared bathroom- room for more than one night if you expect a little comfy or romantic. It's ok for cheap nights in the centre of London. It's quite noisy.
於 2019 年 10 月住了 1 晚

8/10 不錯

真實旅客

親子同遊
讚好：職員與服務
Goo location near the Victoria Station and Apollo Theatre. Great for family visit. Not particularly clean though, dirty bathroom.
於 2019 年 10 月住了 2 晚

10/10 優異

John S.

讚好：整潔度
Great little place very close to Victoria Train Station
This little room was priced perfect. We didn't care that it wasn't large or that it had stairs going to it.. I just wish we could have got it again for a return flight because it's just so close 5-minute walk from the train station. The room was clean and so is the bathroom and we didn't have to share a bathroom for that price very happy
於 2019 年 9 月住了 1 晚

6/10 一般

Patrick

讚好：整潔度和職員與服務
於 2019 年 9 月住了 1 晚

10/10 優異

真實旅客

於 2019 年 9 月住了 3 晚

6/10 一般

Charles

讚好：整潔度和職員與服務
Misleading Listing
This apartment quality was acceptable given the price and their service was excellent. However, the description on Hotels.com did not match the actual apartment I stayed in at all (not sure if that is Expedia´s fault or Victoria Apartments), and the location was at least 1 mile away from the location listed on Hotels.com. You all need to merchandise the truth much better.
於 2019 年 9 月住了 1 晚

6/10 一般

真實旅客

多人同遊
讚好：整潔度和職員與服務
Perfekte Lage. Drei Minuten zur Victoria Station. Zwei Minuten zum Einkaufen...
於 2019 年 9 月住了 4 晚

6/10 一般

真實旅客

於 2019 年 9 月住了 1 晚