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倫敦歐陸酒店的評價

2 out of 5
倫敦歐陸酒店
88 Gloucester Place, London, England

評價

4.6
10 分評分，優異；385 則評價中有 26 則" "
8 分評分，不錯；385 則評價中有 50 則" "
6 分評分，一般；385 則評價中有 77 則" "
4 分評分，欠佳；385 則評價中有 79 則" "
2 分評分，很差；385 則評價中有 153 則" "

4.4/10 

整潔度

5.4/10 

職員與服務

4.0/10 

設施服務

4.2/10 

住宿狀況

4.2/10 

環保程度

評價

2/10 很差

真實旅客

不滿：整潔度、職員與服務、住宿狀況和客房舒適度
很小很亂
於 2018 年 12 月住了 3 晚

2/10 很差

Chun Chou

很糟糕的酒店
髒亂、味道難聞丶設備老舊
於 2018 年 9 月住了 1 晚

6/10 一般

真實旅客

不滿：整潔度、住宿狀況和客房舒適度

2/10 很差

Maria

家人同遊
讚好：設施服務
不滿：整潔度、職員與服務和住宿狀況
I was asked for £50 deposit for any possible damages I would do in the room, however the rooms was in a very bad condition. Dust everywhere, food in the oven, alcohol in the fridge and it was very dirty as well the fridge. The sheets weren't changed and the list could carry on.
於 2024 年 4 月住了 1 晚

6/10 一般

Justin

讚好：職員與服務
不滿：整潔度、設施服務和住宿狀況
There was a weird smell in the room, only given a small thin blanket that had questionable stains on it. Dark room in basement. It is walkable to the tube and cool shops. Staff was friendly. I’ve stayed in worse.
於 2024 年 4 月住了 3 晚

2/10 很差

Nonny

商務旅客
不滿：整潔度和職員與服務
On arrival, I was told that the property was not accepting Expedia reservations and we were turned away. I was told by front desk that they would provide a refund. I then received an email from Expedia saying that the property refused to refund and denied that they had turned us away. Had to go to my bank for a refund. Bizarre experience. Looks like this hotel is run by dishonest people.
於 2024 年 3 月住了 4 晚

8/10 不錯

Osama

讚好：職員與服務和住宿狀況
Good value
於 2024 年 3 月住了 1 晚

2/10 很差

Victor

多人同遊
不滿：整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 2 月住了 2 晚

2/10 很差

Rina

不滿：整潔度、職員與服務、設施服務和住宿狀況
All of the other reviews are correct. Do not stay here under any circumstances. I was given a key for a supposed private bathroom. Then I saw other people coming out of it. There's no heat, no air & no fan. The electric current is so strong that it blew out my nebulizer machine that I need for breathing treatments. Luckily I had a small portable one that got me through. Otherwise I would've ended up in the hospital & then had to go right home. My curling iron also heated up so much that it burned parts of my hair off! One person wrote that this is a brothel & maybe so because there's a lot of action going on between midnight & 4 am. I was put in a basement room & there was clicking of the pipes all night long. Never got any sleep here. You are only given one towel, one cup & one roll of toilet paper. The room was never cleaned in the 4 nights I was there. No creamer or milk. There was an extra very dirty blanket in the closet which I didn't dare touch. Many times there's no one at the front desk for hours. They said they're going to take $50 deposit & refund me $47. The correct amounts are that they charged $63 but they did refund $59 quickly. The only positive was that it was centrally located - that's it. There are other hotels nearby that are much better & only charge a little more - with hot breakfast too! Just book as far ahead as possible. I tried to save money & then my nebulizer broke so there goes another $50 to replace it. Stay away from this place no matter what!
於 2023 年 12 月住了 4 晚

2/10 很差

Mathias

不滿：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 12 月住了 3 晚

2/10 很差

Torben

商務旅客
不滿：整潔度、職員與服務、住宿狀況和客房舒適度
old, worn hotel and bad service
Very poor (useless) WiFi, not even for reading e-Mails, and no 5G-coverage in the area. I was lucky to get a decent 4G-signal by placing the phone close to the window. Quite dirty around the corners, especially in the bathroom. Poor lighting in the room. Poor service (only one towel and almost out of toiletpaper).
於 2023 年 12 月住了 2 晚

10/10 優異

Tay

於 2023 年 12 月住了 1 晚

2/10 很差

Sofie

不滿：整潔度、職員與服務、設施服務和住宿狀況
於 2023 年 11 月住了 3 晚

8/10 不錯

Amali

讚好：住宿狀況和客房舒適度
Fair for the price
Well fair for the price paid.
於 2023 年 11 月住了 1 晚

2/10 很差

真實旅客

不滿：整潔度、職員與服務、住宿狀況和客房舒適度
Avoid! Filthy dump of a place!
Avoid at all cost! I’ve stayed in many ‘budget’ hotels, and this was by far the worst dump I’ve ever been to. It’s filthy!!! First room… towel rails, floor, tv etc thick with dirt/dust. I could have wrote my name in it- it was that dirty! Plug socket didn’t work.. was also loose. Lights/lamp didn’t work. Tv hanging off wall. I pointed this all out to a staff member. I got moved. The next room had the window held open my a chunk of wood. No window covers- at all! Tv etc again thick with dirt. Noise of a drip/creek from above me every 10-15 seconds- day & night. Only time I’ve ever complained… and only time I’ve tried to get another hotel. Avoid at all costs!
於 2023 年 10 月住了 1 晚

2/10 很差

Paul

商務旅客
不滿：整潔度、住宿狀況和客房舒適度
於 2023 年 10 月住了 1 晚

4/10 欠佳

Anna

讚好：職員與服務
不滿：整潔度和住宿狀況
於 2023 年 10 月住了 1 晚

2/10 很差

PHINEHAS

於 2023 年 9 月住了 1 晚

6/10 一般

真實旅客

家人同遊
不滿：客房舒適度
Given its cheap cost in a great location, you only get what you pay for. The room needs serious cleaning and attention. Basic bed and a peaceful place to stay for the night. Do not expect more. Refrigerator is a plus.
於 2023 年 9 月住了 3 晚

2/10 很差

Eric

於 2023 年 8 月住了 5 晚

10/10 優異

Piotr

於 2023 年 8 月住了 1 晚

2/10 很差

Oscar

於 2023 年 8 月住了 1 晚

2/10 很差

真實旅客

不滿：整潔度、職員與服務、住宿狀況和客房舒適度
You can't varnish a turd
Stayed at this venue after getting stuck in London due to a recent train strike. Chose it primarily for it's low cost and central location as I didn't want to waste money, given that I wasn't planning on a hotel stay. On entering the room after check-in, there was a noise so incredibly loud that it would have made it impossible to stay in the room, let alone sleep there! After immediately raising it with the clerk on the front desk, the manager investigated the source which was coming from one of the adjacent rooms. It appeared that the plumbing in the shower was generating a terrible racket when it was turned on. Incredibly, as opposed to the manager apologising to the occupant for the incovenience caused by dodgy plumbing, they rudely barked orders at them to turn the shower off like a prison guard addressing an inmate in a gulag. When I spoke to the manager myself, I was met with a very curt and offhand tone – clearly customer service and respect for paying customers is not included at this venue! The room itself was pretty basic as you'd expect for the price, complete with ancient fittings that have probably seen better days. I also doubt the bed will win any awards for comfort. To add insult to injury, when my £50 damage deposit was refunded, the hotel helped itself to £2.50 which was supposedly to cover merchant processing fees. Nothing was mentioned about surcharges when I paid the deposit nor does the venue's listing on Hotels.com state anything about deductions.
於 2023 年 7 月住了 1 晚

2/10 很差

Abbas

家人同遊
不滿：整潔度、職員與服務、設施服務和住宿狀況
This was my first experience with expedia and it was horrible stay. I would want expedia to refund us the money for this hotel trip if we want to continue doing business. This stay was terrible. If i knew it was this bad i would've booked elsewhere. I want Refund for my stay.
於 2023 年 7 月住了 2 晚

8/10 不錯

Peter

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Clean and central
Nice and clean, central. Interesting welcome!
於 2023 年 7 月住了 2 晚

2/10 很差

Rene

不滿：整潔度和住宿狀況
I was there for a two-night stay. No hot water in the shower the first day in the evening. When I mentioned the situation the next morning I was told that they knew about it but the probklem was now fixed which was not true as I had to take a cold shower again the next day. Stay away from that hotel.
於 2023 年 7 月住了 2 晚

2/10 很差

Craig

於 2023 年 7 月住了 1 晚

6/10 一般

Simone

家人同遊
Zentrale Lage
Die Lage ist das Gute an dem Hotel, zentral zur Baker Street, super für den ÖPNV. Es war ansonsten alles sehr schlicht. Für einen kurzen Aufenthalt okay...
於 2023 年 7 月住了 2 晚

8/10 不錯

Sarah

家人同遊
讚好：職員與服務、住宿狀況和客房舒適度
Great location, a good base for the sights.
I stayed in a family room with my 3 children. Check in went smoothly, the member of staff was very friendly and helpful. Only one key available. The lobby and main staircase was clean and well presented. The room was a good size, two single beds and a double. The decor is dated and slightly shabby with a few smudges on the walls but the carpet was clean, the sheets and pillowcases were new. There were only sheets and a fleece bedspread but when we stayed it was hot so the fleece was not needed, I’m not sure if I would have wanted to snuggle up with it as I couldn’t say if it had been changed between guests! The room did get hot, but There was a standing fan provided which was useful, even if slightly dusty. The en-suite was small, dated but as clean as you can get an 80s shower! The shower worked fine. There was a kettle and fridge, a few tea and coffee sachets, but only 4 paper cups- would have preferred some proper mugs! No UHT milk provided, but we easily found a Tesco round the corner. Check out was fine, had to phone to get a code for a key safe with my key deposit but all went smoothly. This is a budget hotel, a place to rest while you explore the sights of London! If you want luxury don’t go here. But if you want a great location this is perfect Oxford street 10 minutes walk, Baker Street and the tube 5 minutes, Madame Tussaud’s at the end of the road. We went to The Hyde park concerts and it was great to just be able to walk back within 15 minutes.
於 2023 年 7 月住了 3 晚

2/10 很差

Tiago

於 2023 年 7 月住了 1 晚

6/10 一般

Daniel

於 2023 年 7 月住了 1 晚

4/10 欠佳

Veronica

不滿：整潔度、職員與服務和住宿狀況
於 2023 年 6 月住了 1 晚

2/10 很差

Abigail

多人同遊
不滿：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 7 月住了 1 晚

6/10 一般

Elizabeth

Quite basic, somewhere to sleep
Very basic accomodation which I suppose fulfils its purpose of laying your head to rest. I had one hand towel, a choice of one coffee or tea, no milk. There was a little fridge which was a happy surprise. The sheets on the bed were very very worn (could nearly see through them) and felt like if you tugged on them in you sleep your deposit would not be returned to you, as they would tear! Speaking of deposit, it's quite cheeky to take a £50 deposit (I stay in hotels regularly and have never had to pay a deposit) and be openly told I won't get the full amount back as they charge you £2.50 for the privilege of paying by card - I'm pretty sure that practice is now no longer legal. All in all, the toilet and room were clean. The shower worked and the only hand towel available was fluffy and clean. Did mention there was a little fridge? Handy!
於 2023 年 7 月住了 1 晚

8/10 不錯

Wendy

家人同遊
讚好：整潔度和職員與服務
Needs renovating
A property very much in need of renovation. But the room was clean and the reception was helpful. For a quick one night stay it was adequate
於 2023 年 7 月住了 1 晚

8/10 不錯

Alison

於 2023 年 6 月住了 3 晚

4/10 欠佳

John

讚好：職員與服務
不滿：整潔度和住宿狀況
於 2023 年 6 月住了 1 晚

2/10 很差

Chris

商務旅客
不滿：整潔度和住宿狀況
The check in was ok but everything else was very grim. Tiny room in the basement. No windows. Poor ventilation. Sticky floor. Grubby blanket. Unusable shower (freezing or boiling). Smoke detector had been covered with plastic. Extinguishers out of date. No remote for tv. Adjacent room was actually a toilet for the non-ensuite rooms so got disturbed multiple times in the night.
於 2023 年 6 月住了 1 晚

8/10 不錯

Alan

商務旅客
讚好：整潔度、職員與服務和客房舒適度
於 2023 年 6 月住了 1 晚

8/10 不錯

Angel

讚好：整潔度和職員與服務
I've had a pleasurable and affordable experience staying in this hotel and would come back again. Don't be too put off by negative reviews; the kind and incredibly helpful reception workers, accessible surroundings and London sightseeing made me really happy here. I got to sit on a little balcony/window sill and eat grapes and drink tea. Maybe it's just me, but you really don't need much more than that. I arrived early and checked in early too thanks to the help of the kind reception workers. I was explained up front about the deposit cost and the card machine fee, and that I'd only get £47.50 back roughly. I appreciated his honesty. I would ask for cups if there was none, and was given some enthusiastically, and the other holiday stayers I've bumped into in the common room all seemed approachable and friendly. The sheets on my bed were fresh and clean, and so were my towels. There were some blankets provided that didn't look clean, but it's the latter end of June and I was not going to use blankets anyway. The mini fridge had some tiramisu from the last stayers which made me giggle, and the little tea facilities don't include milk pots- but I drink herbal tea anyway. These things made me feel less like I was living in a sterile vivarium, so my experience has been a little more "human" for all these quirks. Overall, it was like staying for a sleepover and was quite nice; I felt safe, happy and welcomed.
於 2023 年 6 月住了 2 晚

2/10 很差

Súsanna

於 2023 年 6 月住了 2 晚

2/10 很差

Akbar

不滿：整潔度、職員與服務和住宿狀況
I was looking for a cheap and cheerful place in London but ended up booking this cheerless, shoddy, ran down and miserable place. I’m a little annoyed with Expedia for advertising this location! I’m mostly annoyed with myself for not looking at the reviews first. Simply put, don’t stay here.
於 2023 年 6 月住了 4 晚

6/10 一般

Gareth

於 2023 年 6 月住了 1 晚

2/10 很差

INTISAR

不滿：整潔度、職員與服務、住宿狀況和客房舒適度
فندق غير جيد واسعاره غالية ولاتوجد نظافة وتغيير الملايات والشراشف وفوط الحمام غير متاحة الا بعد طلب رغم امه موقعه جيد الا ان تنقصه النظافة دفعت عن كل ليلة ميتين يورو وهو لايستحق عشرين يورو الطلب
於 2023 年 6 月住了 3 晚

8/10 不錯

Marcus

商務旅客
讚好：整潔度、職員與服務和住宿狀況
Friendly staff with a clean room and good facilities.

4/10 欠佳

Georg

於 2023 年 6 月住了 1 晚

2/10 很差

Kostas

商務旅客, 多人同遊
不滿：整潔度和住宿狀況
Filthy, shabby and run down. They charge you an extra £50 at check in as a “damage deposit” without being able to refuse it! The joke is that card use is charged at £2.50 so you get back £47.50. So you hand over £2.50 to go and sleep in a far-below-basic expectations basement room that was filthy. This was a joke! Avoid!
於 2023 年 6 月住了 2 晚

4/10 欠佳

Derek

不滿：整潔度、職員與服務、住宿狀況和客房舒適度
Very poor condition
Hotel in poor condition they take £50.00 security deposit when you book in for damages what you could make worse I'm not sure my room had a cigarette but on the floor of the bathroom so obviously not cleaned hasn't been updated in anyway for years you only get £47.50 back from your deposit a lot of reviews said they didn't get there's back great location though I think a hostel would be better
於 2023 年 5 月住了 2 晚

4/10 欠佳

Michael

於 2023 年 5 月住了 1 晚

2/10 很差

Narendra

家人同遊
不滿：整潔度、職員與服務和住宿狀況
Hotel canceled my booking without any notice. Even Expedia also not helped me. Worst Experience.
於 2023 年 5 月住了 1 晚