Dear Cho Wing,Thank you for your feedback. We are very glad you enjoyed staying with us.Kind Regards,Kateryna

Thank you for taking the time to give us feedback on your stay with us. We review the feedback we get on a daily basis so we can make the changes that will improve the experience for future guests. We are delighted you had such a pleasant experience and that your expectations seem to have been exceeded. It is our aim and pleasure to make each of our visitors feel welcome at Victor Hotel London Victoria.

Dear Yushan, Thank you for the time for leaving us a nice feedback on your stay at the Victor Hotel London Victoria. We are glad to see that you have enjoyed your stay with us and I hope to see you back again soon. Kind regards, Diego

Dear Gusheng,We are deeply sorry that your stay in our Hotel was not pleasant for you. We strive to achieve the very best regarding comfort and memories for our beloved guests, and again we apologize for the inconvenience that the issue with air conditioned may could cause to you. However we checked and it was non of your complaint reported during the stay only at check out. We encourage our guests to report everything to the front desk, even during the night in order to give to all of you the best experience possible.If you would like address any other feedback, you are welcome to contact us, as we value every feedback for further improvement.Kind Regards,

Dear Isa,Thank you for taking the time to share your feedback with us. We’re delighted to hear that you found our location convenient for your stay.However, we sincerely apologize for any inconvenience caused by the noise levels in the rooms. We understand how important a peaceful environment is for our guests, and we are continuously working to ensure a more comfortable experience.We encourage guests to report any issues during their stay so we can address them promptly. Your comments are invaluable to us, and we will certainly discuss your concerns with our team to enhance our service.We hope to have the opportunity to welcome you back for a more serene and enjoyable stay in the future.Warm regards,

Dear Boguslaw.Thank you very much for your review and the high score.We hope to see you again soon.Andrey, the front desk

Dear Tina,Thank you very much for your feedback.We do apologise for the lack of hot water during your stay, but we want to assure you, when one of our staff members went into your room, there was hot water and it takes a bit of time for it to adjust the temperature.We hope you give us another chance to accommodate you in the future.Andrey, the front desk.

Dear Andrea. Thank you very much for your feedback, we will use it to improve our services for the future visits. We hope to accommodate you again on your next visit to London. Andrey, the front desk

Dear Andrea.Thank you very much for your review.We hope to welcome you again soon.

Dear Shaun,Thank you for your review! We're delighted to hear that you found our hotel's location ideal for your stay. Whether you're exploring the vibrant city centre, enjoying nearby dining options, or simply taking in the local sights, we're thrilled that our location contributed to your memorable experience. Your feedback is greatly appreciated, and we hope to welcome you back again soon for another fantastic stay. Thank you for choosing our hotel!.Kind Regards.

Dear Trevor,Thank you kindly for taking the time to share your experience with us.My apologies that there were some minor issues with the shower and can assure that we will look into this to ensure its resolved.We are very grateful for your feedback and hope that we will have the pleasure of welcoming you to the hotel once again.Kind regards,Silvija

Dear Benjamin,Thank you kindly for taking the time out of your day to share your feedback with us.I am delighted to read that while you had a minor issue with a window if did not cause a major inconvenience and you had a pleasant stay with us overall.We do hope that we will have the pleasure of welcoming you to the hotel once again.Kind regards,Silvija

Dear Natsumi,Thank you kindly for taking the time out of your day to share your review and we are hoping to welcome you to the hotel once again.Kind regards,Silvija

Dear Denis,Thank you very much for your review and the high score.We hope to welcome you again soon.Andrey, the front desk

Dear Neil,Thank you to give us a feedback.Kind Regards, Nicole

Dear Kurt,Thank you kindly for taking the time to leave us a review.Kind regards,Silvija

Dear Min Jae,Thank you kindly for taking the time to leave us a review and my apologies that your stay did not fully meet your expectations.Kind regards,Silvija

Dear Alexis,Thank you for your review.My apologies that your stay did not meet your expectations and the complain has not be passed over accordingly.I can assure that we will take your feedback into consideration to improve our services and communication.Kind regards,Silvija

Dear Guest,Thank you for taking the time to leave us a review. We are sorry that you had a problem with hot water. We are doing everything we can to resolve the problem. We hope you will give us another chance to stay with us.Kind regards, Nicole

Dear Paul,Thank you for your review and my apologies that your stay did not meet your expectations.Kind regards,Silvija

Dear Jae, Thank you for taking the time to leave us a review.Kind Regards, Nicole

Dear Osman,Thank you for taking the time to leave us a score.Kind Regards, Nicole.

Dear Hugo,Thank you for kindly leaving a review and rating.Kind regards, Nicole

Dear Agnes,Thank you for taking the time to leave us a review. We hope to welcome you back to our hotel in the futureKind Regards, Nicole

Dear Amy,Thank you for kindly leaving a score.Kind regards, Nicole

Dear Carsten,Thank you for leaving us a score.Kind Regards, Nicole

Dear Amy,Thank you for kindly leaving a score.Kind Regards, Nicole

Dear Oda,Thank you for taking the time to leave us a rating.Kind Regards, Nicole

Dear Mark,Thank you for taking the time to leave us a rating.Kind Regards, Nicole

Dear Matilda,Thank you for taking the time to leave us a rating.Kind regards, Nicole

Dear Julie.Thank you very much for your feedback and we do apologise for any inconvenience you may have faced on the day of the arrival.We did have a leak that day due to a rainfall in the evening and unfortunately, it happened to the room you were supposed to be staying in, which was the event we couldn't control.However, it said that you were happy with the room you were provided in our sister property and the receptionist on duty that day printed out a clear directions to our sister property, which is located only within 2 minutes walk from us. If you do have any questions, please feel free to contact us.Kind regardsAndrey, the front desk

Dear CoryThank you very much for you feedback and the high score.We hope to see you again in the future.Kind regards Andrey, the front desk

Dear Anumay Thank you very much for your positive feedback.We do hope to welcome you again in the future.Kind regardsAndrey, the front desk

Dear Guest,Thank you for taking the time to leave us a rating.Kind Regards, Nicole

Dear Madison, Thank you for the score. We hope to welcome you back to our hotel in the future.Kind regards, Nicole

Dear Jose,Thank you for taking the time to share your review with us and we do hope to welcome you to the hotel once again.Kind regards,Aretha

Dear Victor,Thank you to give us a score.Kind regards, Nicole

Dear Anne ,Thank you for taking the time to share your review with us and we do hope to welcome you to the hotel once again.Kind regards,Aretha

Dear Craig, Thank you kindly for taking the time to share your review with us and we do hope to welcome you to the hotel once again. Kind regards, Aretha

Hi there,We are glad you had a good stay, unfortunately an elevator is something we aren't able to add into our hotel at the moment, but we appreciate the feedback.

Dear Guest,Thank you kindly for taking the time to share your review with us and we do hope to welcome you to the hotel once again.Kind regards,Silvija

Dear Ali, thanks for the score even if it is low, we hope you will give us another chance to stay with us.Kind regardsFront Office

Dear Lauren, please accept our apologies regarding the cleaning not being done properly. But I kindly remind you that there were no complaints reported during your stay and upon departure you gave a score of 8\10.We hope you will give us another chance in the future to stay with us again.Kind Regards, Nicole

Dear Jerome.Thank you for the positive feedback and the high score.We hope to welcome you again very soon.Kind regards Andrey, the front desk

Dear Jeanne,Thanks for sharing your feedback.We are very pleased that you were not given a room that was too far away with many stairs according to our availability. We hope to welcome you back to our hotel again in the future.Kind Regards Nicole

dear Julie,Thank you for your rating, we hope to welcome you back to our hotel in the future.Kind Regards, Nicole

Dear Philip,Thank you for your feedback.we are sorry that you didn't have the stay you expected at the Hotel.I can assure you that the issues mentioned in your review have indeed been resolved and we do hope to welcome you to the hotel once again to receive another opportunity in providing a better stay than the last.Kind regards,Reception