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Hello Pei Chen, Thank you for your rating and for staying with us! Kind regards,

Dear Leslie,We're absolutely thrilled to hear that you love The New Road hotel! Thank you for taking the time to share your wonderful feedback. It's fantastic to know that you enjoyed our rooms, experienced our awesome staff, savoured the delicious food in our restaurant, and found our bar area to be friendly and inviting. We can't wait to welcome you back for another exceptional stay!Kind regards,Maria

Dear Jacqueline,Thank you very much for your lovely review, we are glad you had a great time and that our team made your experience even more memorable. We hope to welcome you back shortly.Kind regards

Dear Andrea,Thank you very much for your lovely review regarding your recent stay at New Road hotel, we are delighted you loved your stay and hope to welcome you back shortly.Kind regards,

Dear Xavier,We appreciate your valuable feedback regarding your recent stay with us. It is our utmost priority to ensure our guests experience a comfortable and pleasant stay, and we are pleased to learn that you found our hotel to be clean and modern, and our staff to be helpful. While we regret any inconvenience caused by the neighborhood, we are continuously working to provide a safe and secure environment for our guests. Your comments serve as encouragement for us to maintain our standards of service excellence. We look forward to welcoming you back on your next visit, where we aim to exceed your expectations once again. Thank you for choosing to stay with us.Kind regards,

Dear Suzi,Thank you for your recent feedback. We're thrilled you enjoyed our comfortable beds, stylish decor, and excellent facilities.Your suggestion for a bottle of water in the room is duly noted. We apologize for any oversight in the review rating and will ensure accuracy moving forward. We appreciate your patronage and hope to welcome you back soon for another enjoyable stay.Kind regards

Dear Yungwook,It sounds like you've had quite an experience with your accommodations! The lack of an electronic pot and a mug cup in the room can indeed be inconvenient, especially when paper cups aren't quite the same. And thin window glass can definitely amplify outside noise, disrupting your peace. On the bright side, the hotel's location near the subway, and its easy accessibility from the airport, must have been convenient for your travels. Kind regards,MariaNew Road Hotel

Dear Owen,Thank you for the really nice review of your stay at the New Road Hotel, we are glad you had a good time and that our team made the difference.We hope to welcome you back shortly

Hi Amir,Thank you for your feedback. We were very surprised that you booked our smallest room category called a Pocket room and were surprised about the small size. We have rooms in all sizes and for all budgets. We made it very clear to you that we can not just offer a free upgrade but instead offered you a very special price for one of our premium Lot rooms at only 60 extra per night. You appreciated our offer and thanked all the staff for looking after you. Our breakfast offers a huge variety of dishes and we offered you a reduced price of only 14.50 instead of paying the full walk in price of 16.95. For this price you have a continental breakfast buffet and can pick any of our amazing, freshly cooked dishes form our kitchen. Our team kept checking in on you to ensure you are having an enjoyable stay and enjoying your upgraded Loft room with your private terrace on the top floor. Please rest assured that we always strive for excellent customer service. Our team is always on hand should there be any issues flagged up during the stay. We are sorry that you felt the need for leaving this review. We hope we can welcome you back in the future again.Best regards

Hey Katie,Thank you for your great review, we are glad you had a great time with us and hope to welcome you back shortly,Kind regards,

Dear Kazuya,Thank you for the nice review, we are glad to see you had a great time at the New road Hotel. We do hope to welcome you back shortly.Kind regards,

Dear Michael,Thank you for your high ranking, we are glad to see that your time at the New road Hotel was a great one.We do hope to welcome you back shortly.Kind regards,

Hey John,Thank you for the nice review, we are glad to see you had a great time at the New road Hotel. We do hope to welcome you back shortly.Kind regards,

Dear Bernardo,Thank you for taking the time to share your feedback with us. We sincerely appreciate your kind words about our staff and their friendliness. We apologize for any inconvenience regarding the Expedia Gold status, and we understand the importance of recognizing and honoring loyalty program benefits.We will investigate this matter internally to ensure that our team is well-informed about all partner programs, including Expedia Gold status, to provide a more seamless experience for our valued guests. Your feedback is invaluable in helping us improve our services, and we hope to have the opportunity to welcome you back in the future with a more informed and attentive service.If there's anything specific you would like us to address or discuss further, please feel free to reach out. We appreciate your understanding and look forward to the possibility of serving you better on your next visit.Warm regards,Maria

Dear Imre,Thank you so much for taking the time to leave us a fantastic 5-star review! We are delighted to hear that you enjoyed your experience with us.Our team works hard to provide a memorable and enjoyable stay for our guests, and it's rewarding to know that we met your expectations. If there are any specific aspects of your visit that you found particularly noteworthy or if there's anything we can improve upon to make your next stay even better, please don't hesitate to share your feedback.We appreciate your support and hope to have the pleasure of hosting you again in the future. If there's anything you need or if you have any further comments, feel free to reach out.Warm regards,Maria-Estela

Dear Jack,Thank you so much for your kind words! We're delighted to hear that you had an excellent stay with us. It's our utmost priority to ensure our guests have a wonderful experience, and your positive feedback is truly rewarding for our team. If there's anything specific that made your stay exceptional or if there are any suggestions you'd like to share, we would love to hear more.We hope to have the pleasure of hosting you again in the future. Safe travels!Best regards,Maria-Estela

Dear Mathias,Thank you for taking the time to share your feedback, and we're absolutely delighted to hear that your stay was a perfect 10 out of 10! We are thrilled that we could meet and exceed your expectations.It was our pleasure to have you as our guest, and we sincerely hope to welcome you back for another fantastic experience in the future. Should you have any special requests or preferences for your next stay, please feel free to let us know.Thank you for choosing our hotel, and we look forward to serving you again soon.Best regards,New Road Hotel.

Dear Kathrine,Thank you for sharing your detailed feedback about your recent stay. We are delighted to hear that you enjoyed the loft room with a jacuzzi bath, the spaciousness, and the natural light, along with the added bonus of an outside terrace. We appreciate your understanding regarding the room temperature, and we're glad the heaters provided were helpful.We apologise for any inconvenience caused by the noise surrounding the hotel. Our team strives to provide a comfortable environment, and we'll explore ways to minimise disturbances for our light sleeper guests.Your feedback on the tea/coffee options is duly noted. We'll review the availability and quality of our self-service machines to ensure a more enjoyable experience for our guests.It's wonderful to hear that you enjoyed the breakfast, and we're pleased we could accommodate your request for a later checkout.We understand the importance of the location, and we're glad to hear that despite the area not being the best, you found our hotel to be a decent choice at a fair price. Your recommendation for those wanting to visit East London is much appreciated.Thank you for choosing to stay with us, and we hope to have the pleasure of welcoming you back on your next visit to the area.Best regards,New Road Hotel.

Dear Goniur,Thank you for sharing your positive feedback, and we're thrilled to learn that your stay was a perfect 5 out of 5! Your satisfaction is our utmost priority, and we are delighted that we could meet your expectations.It was a pleasure to have you with us, and we look forward to the opportunity to welcome you back for another outstanding stay in the future.Best regards,New Road Hotel.

Thank you for providing feedback on your experience. It's great to hear that you appreciate the good customer service, excellent hotel location, and the overall value. Your constructive criticism regarding breakfast options and noise insulation is valuable for the improvement of the hotel's services.

Dear Thomas,Thank you for sharing your positive feedback, and we're thrilled to learn that your stay was a perfect 5 out of 5! Your satisfaction is our utmost priority, and we are delighted that we could meet your expectations.It was a pleasure to have you with us, and we look forward to the opportunity to welcome you back for another outstanding stay in the future.Best Regards,New Road Hotel.

Dear Michelle,Thank you for taking the time to share your feedback, and we're absolutely delighted to hear that your stay was a perfect 10 out of 10! We are thrilled that we could meet and exceed your expectations.It was our pleasure to have you as our guest, and we sincerely hope to welcome you back for another fantastic experience in the future. Should you have any special requests or preferences for your next stay, please feel free to let us know.Best Regards,New Road Hotel.

Dear Emilie,Thank you so much for choosing to stay with us! We are absolutely thrilled to hear that you had a perfect experience and gave us a 10 out of 10. Your kind words mean a lot to us. We hope to welcome you back soon for another fantastic stay.Best regards,AfsaraNew road Hotel

Dear Ella,Thank you for sharing your feedback and for giving us an 8 out of 10 rating for your recent stay. We're thrilled to hear that you had a positive experience overall.Your satisfaction is our priority, and we would love to know more about your stay to understand how we can make it even better in the future.We appreciate your choosing our hotel, and we look forward to the opportunity to welcome you back and provide an even more enjoyable stay.Best Regards,New Road Hotel.

Dear Konstantinos,Thank you for your kind words! We're thrilled to hear that you enjoyed your stay. Your 5 on 5 rating means a lot to us. We look forward to welcoming you back in the future.Best regards,AfsaraNew road Hotel

Dear Esmina,Thank you sincerely for your glowing review and perfect 10/10 rating! We are overjoyed to hear that you found our hotel to be a lovely choice in London. It's fantastic that our staff, spotless accommodations, and ideal location contributed to a delightful experience for you and your partner.We're honoured by your kind words and would be absolutely delighted to host you again for a more extended stay. If there's anything specific you'd like for your next visit, please don't hesitate to let us know.Warmest regards,AfsaraNew Road Hotel

Dear Fiona,Thank you very much for the great review regarding your stay at The New Road Hotel. We are delighted to read that your experience with us was a great one and hope to welcome you back shortly.Kind regards,

Dear Katie,Thank you so much for your kind words! We're thrilled to hear that your stay was fabulous and that you enjoyed your time with us. Our team works hard to create a memorable experience for our guests, and it's always rewarding to know that we succeeded in making your stay special.If there's anything specific that stood out to you or if you have any suggestions for how we can make future stays even better, please feel free to share. Your feedback is invaluable to us, and we look forward to the opportunity to welcome you back for another fabulous stay in the future.Safe travels!Best regards,MariaNew Road Hotel

Dear Laetitia,Thank you so much for choosing our hotel once again and for taking the time to share your wonderful feedback. We are delighted to hear that you enjoyed your stay, from the warm welcome to the spacious room and comfortable bed. Your kind words about our staff and clean common areas truly mean a lot to us. We appreciate your loyalty and look forward to welcoming you back again and again.Warm regards,AfsaraNew Road Hotel

Dear Lee,Thank you for sharing your thoughts on your recent stay. We appreciate your honesty, and we're sorry to hear that the location did not meet your expectations.We understand that our property is situated in an area that may not align with the trendy parts of East London. We always aim to provide accurate information about our location, and we regret any disappointment this may have caused.Your feedback is valuable to us, and we will use it to improve and provide clearer information to our guests. If there's anything specific you feel we can address or if you have suggestions on how we can enhance our guest experience, please feel free to share.Despite the location challenges, we hope there were aspects of your stay that you found enjoyable. If you decide to give us another opportunity in the future, we'll do our best to make your stay more comfortable.Thank you for choosing to stay with us, and we appreciate your understanding.Best regards,MariaNew Road Hotel

Dear Gustav,Thank you so much for your wonderful 10 out of 10 star review! We are delighted to hear that you had a positive experience during your stay with us. Your feedback is immensely valuable to us, and we're thrilled that we could meet your expectations. We appreciate you for choosing us for your stay, and we hope to have the pleasure of welcoming you back in the future. If there's anything you need or if you plan to visit again, please don't hesitate to reach out.Warm regardsAfsaraNew Road Hotel

Dear Sabrina,"Thank you for your kind words! We're delighted to hear that you had a pleasant experience. Looking forward to welcoming you again soon!"RegardsNew Road Hotel

Dear Michelle,Thank you so much for taking the time to share your positive experience with us! We are thrilled to hear that you enjoyed your stay and that we were able to meet your expectations. Our team takes great pride in providing excellent service, and your feedback is truly appreciated.We hope to have the pleasure of welcoming you back in the future. If there's anything specific that stood out to you during your stay or any suggestions you have for improvement, please feel free to share. We value your input and look forward to making your next visit even more memorable.Thank you again for choosing New Road Hotel!Best regards,Maria

Dear Victoria,Thank you for your wonderful feedback! We're thrilled to hear that you enjoyed your stay and that our staff was helpful. It's great to know that you appreciated the vibe throughout the hotel and the thoughtful use of space in the rooms. We look forward to welcoming you back on your next visit to London! Thank you for choosing us.Best Regards,New Road Hotel.

Dear Gabor,Thank you for sharing your detailed experience! We're delighted to hear you found free parking and enjoyed a complimentary upgrade. It's great that you appreciated the vouchers for the restaurant We apologise for the issue with the sink's tap and appreciate you bringing it to our attention. Your feedback is invaluable for improvement.We look forward to hosting you again and providing an even more flawless experience.Best Regards,New Road Hotel.

Dear Annette,Thank you for your kind words about our clean and cosy hotel. We appreciate your feedback on the breakfast choices and pricing. We apologize for any inconvenience and will review our offerings. We value your feedback and hope to welcome you back for an improved experience.Warm regards,New Road Hotel

Dear Hakon,Thank you so much for your kind words! We are thrilled to hear that you enjoyed your stay with us. It was our pleasure to have you as our guest, and we appreciate you taking the time to share your positive experience.If there's anything specific that stood out to you or if you have any suggestions for improvement, please feel free to let us know. Your feedback is invaluable to us as we strive to provide the best possible experience for our guests.We look forward to welcoming you back in the future and hope you have many more enjoyable stays with us.Warm regards,MariaNRH Hotel

Dear Yongcheol,Thank you so much for your fantastic 10 out of 10 stars review! We are thrilled to hear that you had such a positive experience during your stay with us. It means a lot to us that you took the time to share your feedback and that we were able to meet your expectations.We always strive to provide exceptional service, and it's truly rewarding to know that our efforts have made your stay memorable. If there's anything specific you loved about your visit or if you have any suggestions for how we can make future stays even better, please don't hesitate to share.We look forward to the opportunity to welcome you back in the future and provide you with another outstanding experience.Warm regards,MariaNew Road Hotel

Dear Guest,Thank you for your kind words! We're thrilled to hear you enjoyed our friendly staff, great balcony, and comfortable beds. It's fantastic that you made the most of our game room, library, and snack facilities. We're pleased our location near Whitechapel station added to your convenience. We look forward to welcoming you back for another delightful stay.Regards AfsaraNew Road Hotel

Dear Kathrina Marie,Thank you so much for your wonderful 5 out of 5 star review! We are delighted to hear that you had a positive experience during your stay with us. Your feedback is immensely valuable to us, and we're thrilled that we could meet your expectations.If there are any specific aspects of your stay that you particularly enjoyed or if there's anything you believe we can improve upon, please feel free to share your insights. We are always eager to enhance our services based on guest feedback.We appreciate your choosing us for your stay, and we hope to have the pleasure of welcoming you back in the future. If there's anything you need or if you plan to visit again, please don't hesitate to reach out.Warm regards,Maria

Dear guest,Thank you for taking the time to share your feedback with us. We sincerely apologize for any inconvenience you experienced during your stay, and we appreciate your honest input.We regret that the noise from the street, including passing cars and emergency vehicles, impacted the quality of your sleep. We understand how important a restful night is for our guests, and we are genuinely sorry that we fell short of your expectations in this regard.Please know that your comments have been shared with our team, and we will take them into consideration as we continually strive to improve our guest experience. If you decide to stay with us again in the future, we would be more than happy to assist you in selecting a quieter room away from the street to ensure a more peaceful stay.Once again, we appreciate your valuable feedback and the opportunity to enhance our services. If there's anything else you'd like to discuss or if we can be of further assistance, please don't hesitate to reach out.Thank you for choosing New Road Hotel, and we hope to have the chance to welcome you back for a more enjoyable stay.Warm regards,MariaNew Road Hotel

Dear Alexia,Thank you so much for taking the time to share your positive experience with us! We are delighted to hear that you had a five-star stay, and we truly appreciate your kind words.Our team works hard to create a welcoming and comfortable environment for our guests, and it's always rewarding to know that our efforts have made a positive impact on your stay.We hope to have the pleasure of hosting you again in the future. If there's anything specific that stood out to you or any suggestions you have for improvement, we would love to hear them. Your feedback is invaluable to us as we strive to continually enhance the guest experience.Thank you once again for choosing New Road Hotel! We look forward to welcoming you back.Warm regards,MariaNRH Receptionst

Dear Hannah,Thank you for your wonderful feedback! We're thrilled to hear that you had a happy and enjoyable stay with us.Our team takes great pride in providing exceptional service and creating memorable experiences for our guests, and it's truly rewarding to know that we succeeded in making your stay special.If there's anything specific you loved about your stay or any particular team member who made a positive impact, we'd love to hear more. Your comments inspire and motivate us to maintain our commitment to excellence.We appreciate your choosing New Road Hotel, and we look forward to the opportunity to welcome you back for another fantastic experience.Safe travels and warm regards,MariaNRH Receptionist

Good Afternoon,Thank you for sharing your detailed feedback about your recent stay. We sincerely apologise for the inconveniences you experienced, from the noise issues to the concerns with the AC/heating unit, the bright flashing light, and the disappointment with the bathroom.Your observations are crucial for us to improve our services, and we genuinely regret falling short of your expectations. Please rest assured that we will address these issues promptly and thoroughly to ensure a more comfortable experience for our guests in the future and we hope to see you again soon.Thank you and have a lovely day.Best Regards, New Road Hotel.

Dear Teresia,Thank you for taking the time to share your feedback with us! We're delighted to hear that you found the layout of the room interesting and enjoyed our breakfast offerings. Your positive comments are much appreciated, and it's always a pleasure to know that our guests had a comfortable and satisfying experience.We look forward to welcoming you back on your next visit, and we appreciate your choice to stay with us.Warm regards,

Dear Johan,Thank you for taking the time to share your feedback with us. We sincerely apologise for the inconvenience you experienced during your stay, and we appreciate you bringing these issues to our attention.We are sorry to hear about the issues with the bathroom, and we understand how crucial it is to have a comfortable and functional space.On a positive note, we're pleased to hear that you found our staff to be nice and that you enjoyed the quality of our pillows. We appreciate your kind words and are committed to ensuring that your future visits meet and exceed your expectations.Thank you for choosing to stay with us, and we hope to have the opportunity to welcome you back for a more enjoyable experience in the future.Warm regards,

Good Afternoon, We are glad you enjoyed your stay with us and thank you for the amazing feedback.We look forward to seeing you again.Best regards,New Road Hotel Team.