Dear Kuokeng,Thank you for your review following your stay at Park Grand Kensington.Its our sincere aim to ensure that all our guest have a pleasant stay, I am glad to know you had a wonderful stay with us.We are looking forward to welcome you back again.Kind Regards,G Ali

Dear GuestI would like to thank you for taking the time to write a review about your experience at Park Grand London Kensington.It is our sincere aim to ensure that our guests enjoy a memorable experience, and I am delighted to know that you had a wonderful stay with us. We look forward to welcome you back to Park Grand London Kensington.Kind Regards,Gazala Ali

Dear Chan,It is with delight that I read this absolutely beaming review of the Park Grand Kensington hotel and thank you for taking the time to write it. I am also pleased to hear how you find the overall experience at our hotel excellent and relaxing. My team will be thrilled with the fact that you felt at home with their welcome. We aim to make every one of our guests feel like royalty and give everyone a truly special experience. Please do come back and see us again soon so that we can have the pleasure of looking after you.

Dear Guest,Thank you very much for taking the time to share your experience with us. I am deeply sorry to hear that we did not meet your expectations on this occasion. Please let me know if you wish to discuss your experience more in detail and I will be pleased to assist you and address your complaint.

Dear Guest, I would like to thank you for taking the time to write a review about your experience at Park Grand London Kensington. It is our sincere aim to ensure that our guests enjoy a memorable experience, and I am delighted to know that you had a wonderful stay with us. We look forward to welcome you back to Park Grand London Kensington. Kind Regards, Gazala Ali

Dear Yi-Yin Thank you for sharing this wonderful feedback with us from your recent stay at the Park Grand Kensington. It was an absolute pleasure to learn that your overall stay was excellent and we shall look forward to hosting you again in the future. Kind Regards,

Dear Siu, Thank you for having taken the time to review your stay at the Park Grand Kensington. We are delighted to learn that your overall experience has been pleasant. Moreover, we are glad to know that the service and the cleanliness were the highlights of your visit. On a different note,we very much appreciate your constructive feedback regarding the room lighting, which has been shared internally for future improvements. We shall look forward to hosting you again in the near future. Kind Regards,

Dear Wai Ho, Thank you very much for having taken the time to complete a review following your recent stay with us. I am delighted to see that you had a great experience and hope to have the pleasure of welcoming you back at Park Grand Kensington hotel the next time your travels take you to London. Kind regards,

Dear Pui Lok, Thank you for having taken the time to complete a review following your recent stay with us. I am sorry to see however that in some aspects your stay fell short of expectations. I hope that your recent experience has not permanently tarnished your perception of our hotel and services, and hope to have the pleasure of welcoming you back again the next time your travels take you to London. Best wishes,

Dear Pui Lok, Thank you very much for taking the time to share your experience with us. I am deeply sorry to hear that we did not meet your expectations on this occasion. Please let me know if you wish to discuss your experience more in detail and I will be pleased to assist you. Best Regards,

Dear Guest, Thank you for having taken the time to complete a review following your recent stay with us. I am sorry to see however that in some aspects your stay fell short of expectations. I hope that your recent experience has not permanently tarnished your perception of our hotel and services, and hope to have the pleasure of welcoming you back again the next time your travels take you to London. Best wishes,

Dear Guest, Thank you for having taken the time to review your recent stay at the Park Grand Kensington. It is delightfully to know that the cleanliness in your room was up to your expectations, however I am deeply sorry to learn that your room was not of your preferred size. Please rest assured that we do offer a variety of room types and sizes to fit all our guests' needs and preferences. We sincerely hope to have the pleasure of welcoming you back in the future and ensure a seamless experience. Best Regards,

Dear Guest, Thank you for sharing the feedback about your recent stay at Park Grand London Kensington. We really appreciate you kind comments about our hotel and the housekeeping in particular. However, I do apologise for not able to exceed your expectations this time, please do get in touch with us for your next reservation and we will ensure that you get a room of your preference. We look forward to welcome you back to Park Grand London Kensington. Kind Regards, Gazala Ali

Dear Anonymous, Thank you very much for sharing you review with us! We cannot wait to welcome you back again! Kind regards, Camelia

Dear Paul,Thank you for sharing this wonderful feedback with us from your recent stay at the Park Grand Kensington. It was an absolute pleasure to learn that your overall stay was excellent. We always try to ensure that our service and room cleanliness are always up to the highest standards. We would love to host you again on your nearest visit to London. Best RegardsDesmond DsouzaDuty Manager

Dear Norma,Thank you for sharing this wonderful feedback with us from your recent stay at the Park Grand Kensington. It was an absolute pleasure to learn that your overall stay was excellent. We always try to ensure that our service and room cleanliness are always up to the highest standards. We would love to host you again on your nearest visit to London. Best RegardsDesmond DsouzaDuty Manager

Dear Kevin,Thank you very much for taking the time to share your experience with us. Your kind words are much appreciated; it is a great motivation for the entire team to receive such a positive feedback. Every employee is trained with the highest standards of customer service and we prioritize meeting your complete satisfaction every time. I look forward to share your lovely feedback with the rest of the team. We hope to welcome you back in the future for another memorable stay.Best RegardsDesmond DsouzaDuty Manager

Dear Marissa,On behalf of the entire team at the Park Grand Kensington, I would like to thank you for taking the time to share your feedback regarding your most recent experience with us and for choosing us for your stay . I am deeply sorry to hear that we did not meet your expectations on this occasion. where we did not excel to our usual high standards and with your comments, these concerns will be addressed with the team. We are currently working on resolving the minor issues mentioned in your comment in order to provide service which suits your needs throughout your next stay. We value you feedback as we strive to improve with each and every stay. We really hope that you will give as a chance to welcome you back and make it right for you during your future stays.Best RegardsDesmond DsouzaDuty Manager

Dear Richard, Thank you for sharing this feedback with us from your recent stay at the Park Grand Kensington. It was an absolute pleasure to learn that your overall stay was excellent. We always try to ensure that our service and room cleanliness are always up to the highest standards. We would love to host you again on your nearest visit to LondonBest RegardsDesmond DsouzaDuty Manager

Dear Thai Dung,Thank you for sharing this wonderful feedback with us from your recent stay at the Park Grand Kensington. It was an absolute pleasure to learn that your overall stay was excellent. We always try to ensure that our service and room cleanliness are always up to the highest standards. We would love to host you again on your nearest visit to London. Best RegardsDesmond DsouzaDuty Manager

Dear Julie,•Thank you for sharing this wonderful feedback with us from your recent stay at the Park Grand Kensington. It was an absolute pleasure to learn that your overall stay was excellent. We always try to ensure that our service and room cleanliness are always up to the highest standards. We would love to host you again on your nearest visit to London. Best RegardsDesmond DsouzaDuty Manager

Dear David•On behalf of the entire team at the Park Grand Kensington, I would like to thank you for taking the time to share your feedback regarding your most recent experience with us and for choosing us for your stay . I am deeply sorry to hear that we did not meet your expectations on this occasion. where we did not excel to our usual high standards and with your comments, these concerns will be addressed with the team. We are currently working on resolving the minor issues mentioned in your comment in order to provide service which suits your needs throughout your next stay. We value you feedback as we strive to improve with each and every stay. We really hope that you will give as a chance to welcome you back and make it right for you during your future stays.Best RegardsDesmond DsouzaDuty Manager

Dear Alison,Thank you for sharing this wonderful feedback with us from your recent stay at the Park Grand Kensington. It was an absolute pleasure to learn that your overall stay was excellent. We always try to ensure that our service and room cleanliness are always up to the highest standards. We would love to host you again on your nearest visit to London. Best RegardsDesmond DsouzaDuty Manager

Dear Elizabeth,•Thank you very much for taking the time to share your experience with us. Your kind words are much appreciated; it is a great motivation for the entire team to receive such a positive feedback. Every employee is trained with the highest standards of customer service and we prioritize meeting your complete satisfaction every time. I look forward to share your lovely feedback with the rest of the team. We hope to welcome you back in the future for another memorable stay.Best RegardsDesmond DsouzaDuty Manager

Dear Hilary,Thank you very much for taking the time to share your experience with us. Your kind words are much appreciated; it is a great motivation for the entire team to receive such a positive feedback. Every employee is trained with the highest standards of customer service and we prioritize meeting your complete satisfaction every time. I look forward to share your lovely feedback with the rest of the team. We hope to welcome you back in the future for another memorable stay.Best RegardsDesmond DsouzaDuty Manager

Dear Chris,On behalf of the entire team at the Park Grand Kensington, I would like to thank you for taking the time to share your feedback regarding your most recent experience with us and for choosing us for your stay . I am deeply sorry to hear that we did not meet your expectations on this occasion. where we did not excel to our usual high standards and with your comments, these concerns will be addressed with the team. We are currently working on resolving the minor issues mentioned in your comment in order to provide service which suits your needs throughout your next stay. We value you feedback as we strive to improve with each and every stay. We really hope that you will give as a chance to welcome you back and make it right for you during your future stays.Best RegardsDesmond DsouzaDuty Manager

Dear Team,Thank you very much for taking the time to share your experience with us. Your kind words are much appreciated; it is a great motivation for the entire team to receive such a positive feedback. Every employee is trained with the highest standards of customer service and we prioritize meeting your complete satisfaction every time. I look forward to share your lovely feedback with the rest of the team. We hope to welcome you back in the future for another memorable stay.Best RegardsDesmond DsouzaDuty Manager

Dear philip,Thank you for sharing this feedback with us from your recent stay at the Park Grand Kensington. It was an absolute pleasure to learn that your overall stay was excellent. We always try to ensure that our service and room cleanliness are always up to the highest standards. We would love to host you again on your nearest visit to London. Best RegardsDesmond DsouzaDuty Manager

Dear Isidro,Thank you for sharing this feedback with us from your recent stay at the Park Grand Kensington. It was an absolute pleasure to learn that your overall stay was excellent. We always try to ensure that our service and room cleanliness are always up to the highest standards. We would love to host you again on your nearest visit to London. Best RegardsDesmond DsouzaDuty Manager

Dear Virginia,Thank you for your feedback following your stay at Park Grand Kensington.It is our sincere aim to ensure that our guests enjoy a memorable experience, and your feedback helps us achieve that. We really appreciate your honest feedback about the size of the bed and the comfort level. We hope you will give us another opportunity to welcome you back to Park Grand London Kensington soon and we will ensure that you get a room of your preference.Kind Regards,G Ali

Dear Guest,On behalf of the entire team at the Park Grand Kensington, I would like to thank you for taking the time to share your feedback regarding your most recent experience with us and for choosing us for your stay . I am deeply sorry to hear that we did not meet your expectations on this occasion. where we did not excel to our usual high standards and with your comments, these concerns will be addressed with the team. We are currently working on resolving the minor issues mentioned in your comment in order to provide service which suits your needs throughout your next stay. We value you feedback as we strive to improve with each and every stay. We really hope that you will give as a chance to welcome you back and make it right for you during your future stays.Best RegardsDesmond DsouzaDuty Manager

Dear Guest,On behalf of the entire team at the Park Grand Kensington, I would like to thank you for taking the time to share your feedback regarding your most recent experience with us and for choosing us for your stay . I am deeply sorry to hear that we did not meet your expectations on this occasion. where we did not excel to our usual high standards and with your comments, these concerns will be addressed with the team. We are currently working on resolving the minor issues mentioned in your comment in order to provide service which suits your needs throughout your next stay. We value you feedback as we strive to improve with each and every stay. We really hope that you will give as a chance to welcome you back and make it right for you during your future stays.Best RegardsDesmond DsouzaDuty Manager

Dear Andres,Many thanks for leaving the comment on your experience at Park Grand Kensington hotel. We highly appreciate your feedback which gives us a chance to improve our customer service. However, please accept our sincere apologies for any unpleasant experience you had while staying with us. We are sorry to hear the rooms weren't up to the standard you've come to expect from us. Providing our guests with the best possible hospitality and service has always been our mission. It would be such a pleasure to personally welcome you back to our hotel and provide the customer service you deserve. Kind Regards, Desmond Dsouza Duty Manager

Dear Josephine,Thank you very much for taking the time to share your experience with us. Your kind words are much appreciated; it is a great motivation for the entire team to receive such a positive feedback. Every employee is trained with the highest standards of customer service and we prioritize meeting your complete satisfaction every time. I look forward to share your lovely feedback with the rest of the team. We hope to welcome you back in the future for another memorable stay.Best RegardsDesmond DsouzaDuty Manager

Dear Dianne,Thank you for sharing this wonderful feedback with us from your recent stay at the Park Grand Kensington. It was an absolute pleasure to learn that your overall stay was excellent. We always try to ensure that our service and room cleanliness are always up to the highest standards. We would love to host you again on your nearest visit to LondonBest RegardsDesmond DsouzaDuty Manager

Dear Chia,Thank you very much for taking the time to share your experience with us. Your kind words are much appreciated; it is a great motivation for the entire team to receive such a positive feedback. Every employee is trained with the highest standards of customer service and we prioritize meeting your complete satisfaction every time. I look forward to share your lovely feedback with the rest of the team. We hope to welcome you back in the future for another memorable stay.Best RegardsDesmond DsouzaDuty Manager

Dear Guest,On behalf of the entire team at the Park Grand Kensington, I would like to thank you for taking the time to share your feedback regarding your most recent experience with us and for choosing us for your stay . I am deeply sorry to hear that we did not meet your expectations on this occasion. where we did not excel to our usual high standards and with your comments, these concerns will be addressed with the team. We are currently working on resolving the minor issues mentioned in your comment in order to provide service which suits your needs throughout your next stay. We value you feedback as we strive to improve with each and every stay. We really hope that you will give as a chance to welcome you back and make it right for you during your future stays.Kind RegardsDesmond Dsouza Duty Manager

Dear Guest,•On behalf of the entire team at the Park Grand Kensington, I would like to thank you for taking the time to share your feedback regarding your most recent experience with us and for choosing us for your stay . I am deeply sorry to hear that we did not meet your expectations on this occasion. where we did not excel to our usual high standards and with your comments, these concerns will be addressed with the team. We are currently working on resolving the minor issues mentioned in your comment in order to provide service which suits your needs throughout your next stay. We value you feedback as we strive to improve with each and every stay. We really hope that you will give as a chance to welcome you back and make it right for you during your future staysBest RegardsRinish ThumarReception

Dear Dalia,Thank you very much for taking the time to share your experience with us. Your kind words are much appreciated; it is a great motivation for the entire team to receive such a positive feedback. Every employee is trained with the highest standards of customer service and we prioritize meeting your complete satisfaction every time. I look forward to share your lovely feedback with the rest of the team. We hope to welcome you back in the future for another memorable stay.Best Regards Desmond DsouzaDuty Manager

Dear Louise,On behalf of the entire team at the Park Grand Kensington, I would like to thank you for taking the time to share your feedback regarding your most recent experience with us and for choosing us for your stay . I am deeply sorry to hear that we did not meet your expectations on this occasion. where we did not excel to our usual high standards and with your comments, these concerns will be addressed with the team. We are currently working on resolving the minor issues mentioned in your comment in order to provide service which suits your needs throughout your next stay.We value you feedback as we strive to improve with each and every stay. We really hope that you will give as a chance to welcome you back and make it right for you during your future stays.Best RegardsDesmond DsouzaDuty Manager

Dear David,On behalf of the entire team at the Park Grand Kensington, I would like to thank you for taking the time to share your feedback regarding your most recent experience with us and for choosing us for your stay . I am deeply sorry to hear that we did not meet your expectations on this occasion. where we did not excel to our usual high standards and with your comments, these concerns will be addressed with the team. We are currently working on resolving the minor issues mentioned in your comment in order to provide service which suits your needs throughout your next stay. We value you feedback as we strive to improve with each and every stay. We really hope that you will give as a chance to welcome you back and make it right for you during your future stays.Best RegardsDesmond DsouzaDuty Manager

Dear Lisa,On behalf of the entire team at the Park Grand Kensington, I would like to thank you for taking the time to share your feedback regarding your most recent experience with us and for choosing us for your stay . I am deeply sorry to hear that we did not meet your expectations on this occasion. where we did not excel to our usual high standards and with your comments, these concerns will be addressed with the team. We are currently working on resolving the minor issues mentioned in your comment in order to provide service which suits your needs throughout your next stay. We value you feedback as we strive to improve with each and every stay. We really hope that you will give as a chance to welcome you back and make it right for you during your future stays.Best RegardsDesmond DsouzaDuty Manager

Dear Louise,On behalf of the entire team at the Park Grand Kensington, I would like to thank you for taking the time to share your feedback regarding your most recent experience with us and for choosing us for your stay . I am deeply sorry to hear that we did not meet your expectations on this occasion. where we did not excel to our usual high standards and with your comments, these concerns will be addressed with the team. We are currently working on resolving the minor issues mentioned in your comment in order to provide service which suits your needs throughout your next stay. We value you feedback as we strive to improve with each and every stay. We really hope that you will give as a chance to welcome you back and make it right for you during your future stays.Kind RegardsDesmond DsouzaDuty Manager