1 間睡房、書桌、遮光窗簾/窗簾、熨斗/熨衫板

倫敦凱藝全套房酒店的評價

2.5 out of 5
倫敦凱藝全套房酒店
1120 Dearness Dr, London, ON

評價

8.2

很好

10 分評分,優異;259 則評價中有 113 則" "
8 分評分,不錯;259 則評價中有 84 則" "
6 分評分,一般;259 則評價中有 32 則" "
4 分評分,欠佳;259 則評價中有 16 則" "
2 分評分,很差;259 則評價中有 14 則" "

8.4/10 

整潔度

8.6/10 

職員與服務

7.2/10 

設施服務

7.4/10 

住宿狀況

7.6/10 

環保程度

評價

4/10 欠佳

Carlos

伴侶同遊
讚好:職員與服務
不滿:住宿狀況
Didn't like that the tv was not working in the bedroom,they said they would fix it tomorrow,but that's when I check out ☹️.Not all the lights were working especially the mini LED ones above the night stand so you can see in the middle of the night. Also very little water pressure at the shower head( portable camping show pressure) ,and the worst of all,I had to run 4 cups of water through the Keurig coffee machine to get rid of the old coffee grounds that were in the machine. I also did not enjoy the breakfast,I was at least expecting scrambled eggs,but no,just toast,muffins, coffee,tea, orange juice yogurt,cereal and banana's,No ready made hot food at all.
於 2024 年 5 月住了 1 晚

10/10 優異

Lauryn

於 2024 年 5 月住了 1 晚
Tamara 於 2024年5月20日的回應
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Suites, London. As a valued guest of Quality Suites London your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. Should you need further assistance, please do not hesitate to reach out to us at our property. We hope to see you again soon. Sincerely, Tamara Bryan

10/10 優異

Jeffery

讚好:整潔度和職員與服務
Everything was great
於 2024 年 5 月住了 2 晚
Tamara 於 2024年5月17日的回應
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Suites, London. As a valued guest of Quality Suites London your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. Should you need further assistance, please do not hesitate to reach out to us at our property. We hope to see you again soon. Sincerely, Tamara Bryan

10/10 優異

Peter

伴侶同遊
讚好:整潔度和職員與服務
It’s under renovation but our suite was renovated and very nice. Great value.
於 2024 年 5 月住了 1 晚
Tamara 於 2024年5月15日的回應
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Suites, London. As a valued guest of Quality Suites London your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. Should you need further assistance, please do not hesitate to reach out to us at our property. We hope to see you again soon. Sincerely, Tamara Bryan

8/10 不錯

Lauren (Leamington)

家人同遊
讚好:整潔度和職員與服務
It was under renovations so the entrances were inconvenient. My room smelled of cigarette smoke which I pointed out to front desk staff, I’m not sure why at check-in we are made to sign a “no-smoking” waiver when I was told “it doesn’t matter” that the room smelled of smoke but that it wasn’t us. The room itself was nicely renovated and clean however the sheets were stained. The smoke smell was overpowering. It was hard to get to our room as the back entrances were not in use during the renovation. The continental breakfast was okay.
於 2024 年 5 月住了 1 晚
Tamara 於 2024年5月15日的回應
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Suites, London. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. Should you need further assistance, please do not hesitate to reach out to us at our property. We hope for an opportunity to properly host you in the future. Sincerely, Tamara Bryan

10/10 優異

Dylan

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Nice rooms could hardly tell they had renovation going on
於 2024 年 5 月住了 2 晚
Ashwin Kumar 於 2024年5月13日的回應
Dear Guest,We thank you for the valuable rating provided by you and look forward to welcoming you at our hotel in the future.Regards,Ashwin KumarGuest Services

10/10 優異

Don

家人同遊, 商務旅客
讚好:整潔度、職員與服務、設施服務和住宿狀況
Everthing was great
於 2024 年 5 月住了 1 晚
Ashwin Kumar 於 2024年5月13日的回應
Dear Guest,We thank you for the valuable rating provided by you and look forward to welcoming you at our hotel in the future.Regards,Ashwin KumarGuest Services

10/10 優異

R.

家人同遊, 商務旅客
讚好:整潔度和職員與服務
The grounds were not kept up, lots of weeds and tall grass. Door to lobby hard to open and no help for handicap. The elevator needs major renovation. Floor cracked, ceiling bad and one light only working. Bedrooms are renovated and look awesome.
於 2024 年 5 月住了 1 晚
Tamara 於 2024年5月11日的回應
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Suites, London. As a valued guest of Quality Suites London your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. Should you need further assistance, please do not hesitate to reach out to us at our property. We hope to see you again soon. Sincerely, Tamara Bryan

8/10 不錯

Peggy

家人同遊
讚好:整潔度和職員與服務
Under renovation at the moment. Nice and clean as a result.
於 2024 年 5 月住了 1 晚
Tamara 於 2024年5月11日的回應
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Suites, London. As a valued guest of Quality Suites London your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. Should you need further assistance, please do not hesitate to reach out to us at our property. We hope to see you again soon. Sincerely, Tamara Bryan

10/10 優異

Paul

多人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
It has lot of opportunities in Wellington Road in London, Ont which has lot of restaurants, stores, Mall....
於 2024 年 5 月住了 1 晚
Tamara 於 2024年5月8日的回應
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Suites, London. As a valued guest of Quality Suites London your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. Should you need further assistance, please do not hesitate to reach out to us at our property. We hope to see you again soon. Sincerely, Tamara Bryan

8/10 不錯

Malisha

家人同遊
讚好:整潔度、職員與服務和住宿狀況
Rooms are amazing . Common areas under renovations however overall experience was great !!
於 2024 年 5 月住了 3 晚
Tamara 於 2024年5月7日的回應
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Suites, London. As a valued guest of Quality Suites London your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. Should you need further assistance, please do not hesitate to reach out to us at our property. We hope to see you again soon. Sincerely, Tamara Bryan

4/10 欠佳

Marilyn

家人同遊
讚好:職員與服務
不滿:整潔度、設施服務和住宿狀況
Sadly it is nothing like the pictures i understand its under construction but the smell of chemicals or cleaning products was horrible in the room , no phone had to go to front desk ref questions they did provide breakfast its good if your taking a lunch to school ! They would have been better giving gift certificate for McDonald's or something . I would not go again !
於 2024 年 5 月住了 2 晚
Tamara 於 2024年5月7日的回應
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Suites, London. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. Should you need further assistance, please do not hesitate to reach out to us at our property. We hope for an opportunity to properly host you in the future. Sincerely, Tamara Bryan

8/10 不錯

Sherry

讚好:整潔度和職員與服務
於 2024 年 4 月住了 7 晚
Tamara 於 2024年5月8日的回應
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Suites, London. As a valued guest of Quality Suites London your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. Should you need further assistance, please do not hesitate to reach out to us at our property. We hope to see you again soon. Sincerely, Tamara Bryan

4/10 欠佳

Daniel

多人同遊
不滿:職員與服務、設施服務和住宿狀況
Room was nice. Waited 25 to 30 minutes for someone to come to front desk to check in. No lobby bathroom
於 2024 年 5 月住了 1 晚
Tamara 於 2024年5月7日的回應
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Suites, London. On behalf of the entire team, I would like to apologize for the length of time you waited to be checked in and not having a lobby washroom for use. Your satisfaction is important to us. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. Should you need further assistance, please do not hesitate to reach out to us at our property. We hope for an opportunity to properly host you in the future. Sincerely, Tamara Bryan

8/10 不錯

Djen

家人同遊, 商務旅客
The room was nice and spacious and the beds were comfortable. The parking lot and roads around the hotel had huge potholes. Overall, exterior of the property and surroundings were not well kept and pleasant to the eye. I had a poor experience picking up our grab and go breakfast one morning. I approached the front desk, said good morning to the two ladies at the front desk who were comparing something on their phones. Instead of greeting me back, one lady raises her finger to me and curtly says “one minute” and continues showing her phone to her colleague. After a few mins the other lady helped me. It may seem trivial, but that’s not hospitality service imo. That’s not how you treat guests.
於 2024 年 5 月住了 3 晚
Tamara 於 2024年5月6日的回應
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Suites, London. As a valued guest of Quality Suites London your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. Should you need further assistance, please do not hesitate to reach out to us at our property. We hope to see you again soon. Sincerely, Tamara Bryan

8/10 不錯

Angela

親子同遊
讚好:住宿狀況
The room was nice.
於 2024 年 5 月住了 1 晚
Ashwin Kumar 於 2024年5月6日的回應
Dear Guest,Thank you for the fabulous review about your experience at The Quality Suites, London. We look forward to welcoming you in the near future.Regards,Ashwin KumarGuest Services

10/10 優異

Karen

讚好:整潔度、職員與服務和住宿狀況
Hotel and room was fantastic. Beautiful rooms very nice. Outside the hotel was not as well kept and area is not clean and nice. But not related to the hotel
於 2024 年 5 月住了 1 晚
Tamara 於 2024年5月6日的回應
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Suites, London. As a valued guest of Quality Suites London your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. Should you need further assistance, please do not hesitate to reach out to us at our property. We hope to see you again soon. Sincerely, Tamara Bryan

10/10 優異

Manuel M

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 5 月住了 1 晚
Ashwin Kumar 於 2024年5月6日的回應
Dear Guest,Thank you for the fabulous review about your experience at The Quality Suites, London. We look forward to welcoming you in the near future.Regards,Ashwin KumarGuest Services

2/10 很差

Jeffrey

不滿:住宿狀況
Very loud and unsafe. Exit escape door kept getting propped up instead of being closed properly, posed a safety hazard.
於 2024 年 4 月住了 4 晚
Tamara 於 2024年5月4日的回應
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Suites, London. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. Should you need further assistance, please do not hesitate to reach out to us at our property. We hope for an opportunity to properly host you in the future. Sincerely, Tamara Bryan

8/10 不錯

Andre

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Maurice at the reception was very nice and make sure that we understand everything to have a nice stay. The mattress need to be replace, there was a big hole in the middle. The door connecting our bedroom to the one beside us need to be insulate. We were earring everything they were saying in the bedroom next to us.
於 2024 年 5 月住了 1 晚
Tamara 於 2024年5月4日的回應
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Suites, London. As a valued guest of Quality Suites London your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. Should you need further assistance, please do not hesitate to reach out to us at our property. We hope to see you again soon. Sincerely, Tamara Bryan

8/10 不錯

Maggie

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 5 月住了 1 晚
Ashwin Kumar 於 2024年5月6日的回應
Dear Guest,Thank you for the fabulous review about your experience at The Quality Suites, London. We look forward to welcoming you in the near future.Regards,Ashwin KumarGuest Services

10/10 優異

Zaheen

家人同遊
讚好:整潔度、職員與服務和住宿狀況
Like the suites so there’s a separation between bedroom and living area.
於 2024 年 5 月住了 2 晚
Tamara 於 2024年5月4日的回應
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Suites, London. As a valued guest of Quality Suites London your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. Should you need further assistance, please do not hesitate to reach out to us at our property. We hope to see you again soon. Sincerely, Tamara Bryan

8/10 不錯

James

家人同遊, 商務旅客
讚好:整潔度、職員與服務、設施服務和住宿狀況
The newly renovated suite was very nice, and the beds were quite comfortable. There were a few little things that weren't finished yet but did not make a difference in our stay. The grab and go breakfast was quite sufficient for not having the breakfast room ready yet. The outdoor landscaping could use a good cleanup, as there were some branches near the parking area that could be a hazard. But overall the staff was accommodating and room was very nice.
於 2024 年 4 月住了 1 晚
Tamara 於 2024年5月4日的回應
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Suites, London. As a valued guest of Quality Suites London your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. Should you need further assistance, please do not hesitate to reach out to us at our property. We hope to see you again soon. Sincerely, Tamara Bryan

8/10 不錯

Keith

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 1 晚
Tamara 於 2024年5月4日的回應
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Suites, London. As a valued guest of Quality Suites London your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. Should you need further assistance, please do not hesitate to reach out to us at our property. We hope to see you again soon. Sincerely, Tamara Bryan

8/10 不錯

Theresa

讚好:整潔度、職員與服務和住宿狀況
The renovated rooms are really nice. The artwork, not so much. The bagged breakfast, while a nice gesture as renos progress, is less than satisfactory. I understand renos are almost done though so a hot breakfast will be back.
於 2024 年 4 月住了 1 晚
Tamara 於 2024年5月3日的回應
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Suites, London. As a valued guest of Quality Suites London your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. Should you need further assistance, please do not hesitate to reach out to us at our property. We hope to see you again soon. Sincerely, Tamara Bryan

8/10 不錯

Marina

Amazing rooms
於 2024 年 4 月住了 1 晚
Tamara 於 2024年5月3日的回應
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Suites, London. As a valued guest of Quality Suites London your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. Should you need further assistance, please do not hesitate to reach out to us at our property. We hope to see you again soon. Sincerely, Tamara Bryan

6/10 一般

Donald

於 2024 年 4 月住了 2 晚
Tamara 於 2024年5月21日的回應
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Suites, London. As a valued guest of Quality Suites London your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. Should you need further assistance, please do not hesitate to reach out to us at our property. We hope to see you again soon. Sincerely, Tamara Bryan

4/10 欠佳

dennis

讚好:整潔度
不滿:設施服務和住宿狀況
The parking lot is a pot hole terror..There is only 1 cart for bags and the walk is as long as a football field to get to some rooms since the back door does not open from the outside.. The no breakfast issues is now about 3 years old and the bag breakfast is just a bunch of sugar.. I dont think we will go back there until it gets revamped .. Sorry
於 2024 年 4 月住了 1 晚
Tamara 於 2024年5月1日的回應
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Suites, London. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. Should you need further assistance, please do not hesitate to reach out to us at our property. We hope for an opportunity to properly host you in the future. Sincerely, Tamara Bryan

10/10 優異

Jessica

伴侶同遊
讚好:整潔度、職員與服務和住宿狀況
It’s a little warm but beautiful
於 2024 年 4 月住了 1 晚
Tamara 於 2024年4月30日的回應
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Suites, London. As a valued guest of Quality Suites London your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. Should you need further assistance, please do not hesitate to reach out to us at our property. We hope to see you again soon. Sincerely, Tamara Bryan

8/10 不錯

Mike or Alba

讚好:整潔度、職員與服務和住宿狀況
Cleanliness
於 2024 年 4 月住了 1 晚
Tamara 於 2024年4月30日的回應
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Suites, London. As a valued guest of Quality Suites London your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. Should you need further assistance, please do not hesitate to reach out to us at our property. We hope to see you again soon. Sincerely, Tamara Bryan

10/10 優異

yvonne

讚好:整潔度、職員與服務和住宿狀況
property is currently under construction but we received a renovated room and it was very modern, clean and quiet. Definitely recommen
於 2024 年 4 月住了 1 晚
Tamara 於 2024年4月30日的回應
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Suites, London. As a valued guest of Quality Suites London your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. Should you need further assistance, please do not hesitate to reach out to us at our property. We hope to see you again soon. Sincerely, Tamara Bryan

10/10 優異

Barbara Ann

讚好:住宿狀況
The property was newly renovated and very comfortable
於 2024 年 4 月住了 1 晚
Tamara 於 2024年4月28日的回應
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Suites, London. As a valued guest of Quality Suites London your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. Should you need further assistance, please do not hesitate to reach out to us at our property. We hope to see you again soon. Sincerely, Tamara Bryan

8/10 不錯

Rob

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Mattress needed to be replace Too firm.
於 2024 年 4 月住了 2 晚
Tamara 於 2024年4月28日的回應
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Suites, London. As a valued guest of Quality Suites London your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. Should you need further assistance, please do not hesitate to reach out to us at our property. We hope to see you again soon. Sincerely, Tamara Bryan

10/10 優異

Seungmo

家人同遊, 親子同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Friendly staffs, clean and massive new room.
於 2024 年 4 月住了 1 晚
Tamara 於 2024年4月28日的回應
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Suites, London. As a valued guest of Quality Suites London your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. Should you need further assistance, please do not hesitate to reach out to us at our property. We hope to see you again soon. Sincerely, Tamara Bryan

6/10 一般

Virginia

讚好:整潔度和職員與服務
I rated it a bit low because it was under renovations, once it is complete I am sure the rating wil go up
於 2024 年 4 月住了 1 晚
Tamara 於 2024年4月26日的回應
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Suites, London. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. Should you need further assistance, please do not hesitate to reach out to us at our property. We hope for an opportunity to properly host you in the future. Sincerely, Tamara Bryan

10/10 優異

Mark

於 2024 年 4 月住了 1 晚
Tamara 於 2024年5月15日的回應
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Suites, London. As a valued guest of Quality Suites London your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. Should you need further assistance, please do not hesitate to reach out to us at our property. We hope to see you again soon. Sincerely, Tamara Bryan

10/10 優異

vincenzo

親子同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
I would definitely come back. Thanks
於 2024 年 4 月住了 1 晚
Tamara 於 2024年4月23日的回應
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Suites, London. As a valued guest of Quality Suites London your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. Should you need further assistance, please do not hesitate to reach out to us at our property. We hope to see you again soon. Sincerely, Tamara Bryan

8/10 不錯

Fatin

於 2024 年 4 月住了 1 晚
Ashwin Kumar 於 2024年5月13日的回應
Dear Guest, Thank you for the valuable feedback rating provided to us on your stay. We strive to provide excellent stay experiences to our valued patrons. We look forward to welcoming you in the near future.Regards,Ashwin KumarGuest Service

10/10 優異

Jacques

伴侶同遊
讚好:整潔度和職員與服務
Average hotel. Nothing special but the price was right.
於 2024 年 4 月住了 1 晚
Ashwin Kumar 於 2024年4月22日的回應
Dear Guest,Thank you for the valuable feedback about our pricing. We strive to provide a comfortable and pleasant experience and look forward to welcoming you again at The Quality Suites, London!Regards,Ashwin Kumar Guest Services

10/10 優異

Franz (Mississauga)

於 2024 年 4 月住了 1 晚
Tamara 於 2024年5月11日的回應
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Suites, London. As a valued guest of Quality Suites London your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. Should you need further assistance, please do not hesitate to reach out to us at our property. We hope to see you again soon. Sincerely, Tamara Bryan

10/10 優異

Jean-Francois

讚好:整潔度、職員與服務、設施服務和住宿狀況
Great place to stay on the road !!!
於 2024 年 4 月住了 1 晚
Tamara 於 2024年4月19日的回應
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Suites, London. As a valued guest of Quality Suites London your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. Should you need further assistance, please do not hesitate to reach out to us at our property. We hope to see you again soon. Sincerely, Tamara Bryan

6/10 一般

Ali

伴侶同遊, 商務旅客
讚好:職員與服務
不滿:整潔度和設施服務
Old building and under construction
於 2024 年 4 月住了 1 晚
Tamara 於 2024年4月19日的回應
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Suites, London. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. Should you need further assistance, please do not hesitate to reach out to us at our property. We hope for an opportunity to properly host you in the future. Sincerely, Tamara Bryan

8/10 不錯

James

讚好:職員與服務
不滿:住宿狀況
The rooms were nice and updated but there was a major renovation going on which I didn’t care for and the fact I couldn’t rebook another hotel cause there were no cancellations from your company.
於 2024 年 4 月住了 2 晚
Tamara 於 2024年4月19日的回應
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Suites, London. As a valued guest of Quality Suites London your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. Should you need further assistance, please do not hesitate to reach out to us at our property. We hope to see you again soon. Sincerely, Tamara Bryan

8/10 不錯

Gloria

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 1 晚
Tamara 於 2024年4月19日的回應
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Suites, London. As a valued guest of Quality Suites London your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. Should you need further assistance, please do not hesitate to reach out to us at our property. We hope to see you again soon. Sincerely, Tamara Bryan

10/10 優異

Benjamin

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 1 晚
Tamara 於 2024年4月19日的回應
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Suites, London. As a valued guest of Quality Suites London your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. Should you need further assistance, please do not hesitate to reach out to us at our property. We hope to see you again soon. Sincerely, Tamara Bryan

8/10 不錯

Patrina

讚好:整潔度
Clean and staff helpful
於 2024 年 4 月住了 1 晚
Tamara 於 2024年4月19日的回應
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Suites, London. As a valued guest of Quality Suites London your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. Should you need further assistance, please do not hesitate to reach out to us at our property. We hope to see you again soon. Sincerely, Tamara Bryan

8/10 不錯

Sharlaine

於 2024 年 4 月住了 1 晚
Tamara 於 2024年5月4日的回應
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Suites, London. As a valued guest of Quality Suites London your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. Should you need further assistance, please do not hesitate to reach out to us at our property. We hope to see you again soon. Sincerely, Tamara Bryan

10/10 優異

Annie

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
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於 2024 年 4 月住了 1 晚
Ashwin 於 2024年4月15日的回應
Dear Ms. Annie,Thank you for the wonderful 5/5 review provided to us based on your stay and experience. We look forward to welcoming you at The Quality Suites, London.Regards,Ashwin Kumar

6/10 一般

Rehab

不滿:住宿狀況
於 2024 年 4 月住了 1 晚
Ashwin 於 2024年4月15日的回應
Dear Guest,We strive to exceed expectations and provide a comfortable stay experience to our guests at The Quality Suites, London. We thank you for the 3/5 review provided to us and hope that you could give us a 5/5 rating on your next stay.Regards,Ashwin KumarGuest Services

2/10 很差

bruce

家人同遊
不滿:設施服務
Rude staff - $250 charged on my credit card for amenities . There are no amenities at this dump . Noisey air , no shampoo!
於 2024 年 4 月住了 1 晚
Tamara 於 2024年4月12日的回應
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Suites, London. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. Should you need further assistance, please do not hesitate to reach out to us at our property. We hope for an opportunity to properly host you in the future. Sincerely, Tamara Bryan