Dear Kin Shing Tommy,Thank you for taking the time to rate your recent stay at the Royal Cambridge Hotel. We apologize if the experience did not meet your expectations. You are most welcome to share more about your stay by sending us an email. We believe that your feedback will allow us to address areas for improvement. We hope to see you again at the Royal Cambridge Hotel.

Dear Sin Keung Terence,Thank you for taking the time to review your stay at our hotel and we are sorry to hear about the issues that you experienced during your stay. Please be informed that we are taking these issues seriously and will be used to continually better our service. We are always grateful to receive honest feedback to improve our service. We sincerely apologize for disappointing you this time. We hope to host you again soon.

Dear Daniel, We are thrilled you gave a perfect 10 rating for your recent stay experience at the Royal Cambridge Hotel. Your rating brightened our day. Our entire team works extremely hard to keep our customers happy, but we can only do so because of wonderful guests like you. Thank you once more, and we hope to host you again soon.

Dear Hsin-Yi,We appreciate you taking the time to rate us a perfect 10. Thank you, and we hope to welcome you again soon.

Dear Hon Wai,We appreciate you taking the time to rate us a perfect 10. Thank you, and we hope to welcoming you again soon.

Dear Ray,Dear Madelene,Thank you for sharing your rating following your stay at our hotel. Having you was a pleasure, and we are delighted you enjoyed your stay We are sorry if our service or facilities did not meet your expectation during your stay and will continually better our services and facilities.We hope we will have the opportunity to welcome you again in the future.Best regards,Royal Cambridge Hotel

Dear guest, Thank you for taking the time to provide our team with feedback from your recent stay at Royal Cambridge Hotel. We take all guest comments seriously and we're disappointed to hear that your visit did not meet your expectations. We are committed to providing all guests with an exceptional experience and sincerely hope to have the opportunity to host you again in the future. Royal Cambridge Hotel

Dear Adedamola ,Thank you very much for taking the time to leave us a review of your recent stay at the Royal Cambridge Hotel. We greatly appreciate your feedback.Your recommendation means a lot to us, and we are thrilled that you had a pleasant experience during your time with us.If your travels bring you back to London, we would be honored to host you again. We look forward to welcoming you back soon.

Dear Daniela,Thank you for taking the time to share your feedback regarding your recent stay with us. It's wonderful to know that our strategic location met your expectations and contributed positively to your stay.We truly value your patronage and hope to have the opportunity to welcome you back for another enjoyable stay in the near future.

Dear Kevin,Thank you for taking the time to share your experience with us. We're thrilled to hear that you had a great stay and that our hotel's location near the station suited your needs perfectly.Ensuring the safety and comfort of our guests is our top priority, and we're glad to know that you felt secure during your time with us. It's wonderful to hear that you found our staff accommodating and that you appreciated the early check-in. We strive to provide excellent service to all our guests, and we're delighted that we could make your stay more convenient.Your compliments about the cleanliness of your room and the attentiveness of our housekeeping team are greatly appreciated. We'll be sure to pass on your kind words to them.We would be honored to welcome you back for another enjoyable stay whenever your travels bring you to the area. Please don't hesitate to reach out if there's anything we can assist you with in the future.

Dear Paula Regina,Thank you for taking the time to provide feedback on your recent stay with us.Your feedback is invaluable to us as we continuously work to improve our offerings and ensure that every guest has a pleasant stay. If there are specific areas where you believe we can enhance our services, please don't hesitate to share them with us. Your insights will help us to better understand our guests' needs and preferences.We hope to have the opportunity to welcome you back in the future and provide you with a more exceptional experience.

Dear Luisa,Thank you for taking the time to rate your recent stay with us. We're sorry to hear that your experience fell short of your expectations, resulting in a rating of 2 out of 5.We strive to provide all our guests with exceptional service and comfort, and we take your feedback seriously. If you would like to share more details about your stay or if there's anything specific that we could have done better to improve your experience, please feel free to contact us at your convenience. Your insights are invaluable to us as we continuously work towards enhancing our services for all our guests.Once again, we appreciate your time and feedback and hope to have the opportunity to better serve you in the future.

Dear Amar,Thank you for providing feedback regarding your recent stay with us. We appreciate your valuable input as it helps us to continually improve our services.We understand that the size of your room did not meet your expectations, and we apologize for any inconvenience this may have caused. Please know that we offer a variety of room types with different sizes to better accommodate our guests' needs and preferences.For your future stays, we would be more than happy to assist you in selecting a room type that better suits your requirements. Whether you prefer more space, additional amenities, or specific features, our team is here to ensure your comfort and satisfaction throughout your stay.Once again, thank you for choosing to stay with us, and we look forward to welcoming you back soon.

Dear Paul,Thank you for taking the time to share your feedback regarding your recent stay at our hotel. We are actively reviewing the possibility of resuming our breakfast offering. Your comments will certainly be taken into consideration as we continually improve our services.We hope to have the opportunity to welcome you back in the future and provide you with an improved experience that exceeds your expectations.

Dear Bhavik,Thank you for taking the time to share your experience with us. We're delighted to hear that you found our hotel to be a nice and cozy place to stay and that you enjoyed the comfort of our beds and the quality of our showers. Your feedback is truly appreciated.We apologize for any inconvenience caused by the draft from the window. Rest assured, we will address this issue promptly to ensure that our guests have a comfortable stay in the future.We hope to have the pleasure of welcoming you back again soon for another enjoyable stay.

Dear Ken,Thank you for taking the time to share your experience with us. We're delighted to hear that our hotel's location and cleanliness met your expectations and that you found our staff helpful and friendly.We strive to provide a comfortable and accommodating environment for all our guests, and we're pleased to hear that any issues you encountered were promptly addressed to your satisfaction.Your feedback is invaluable to us, and we're glad to know that you found value in your stay with us. We look forward to welcoming you back in the future for another enjoyable experience.

Dear Wallace,Thank you for sharing your recent experience with us and for your continued patronage of our property. We're delighted to hear that you have previously enjoyed your stays with us and appreciate your positive remarks regarding our location and pricing. However, we are truly sorry to learn about the disappointment you experienced during your recent visit due to the unavailability of internet access. Providing reliable internet service is important to us, and we regret any inconvenience this may have caused you. We rely on the service provider for the connection and convey the most updated information we receive to our guests. We apologize for any unsatisfactory information provided by our staff. Please know that your comments are taken seriously, and we will use them to improve our service moving forward. We value your loyalty and hope to have the opportunity to welcome you back in the future, where we can provide you with a more seamless and enjoyable stay.

Dear Jilianne,Thank you for taking the time to share your feedback with us. We sincerely apologize for the inconvenience you experienced during your recent stay at our hotel. We regret the noise disturbances you encountered, and please rest assured that we take your concerns seriously. We will address this issue in our future planning.We would like to inform you that all our rooms feature a radiator that guests can control by adjusting the knob to heat up the room. Duvets are stored in our linen storage room and not in guest rooms. Your feedback on cleanliness is deeply concerning to us, as it does not reflect the high standards of service we aim to provide. If cleanliness is unsatisfactory, we wish you had informed us during your stay so that we could rectify the issue promptly.Regarding bed sheets, they are not changed daily. For guests staying only 2 nights, the housekeeper tidies the bed without changing the sheets. However, upon request, the housekeeper will gladly change the sheets.As for the Wi-Fi situation, we understand the importance of reliable internet access and apologize for the unsatisfactory information provided by our staff. We rely on the service provider for the connection and convey the most updated information we receive to our guests.On a positive note, we are pleased to know that you found our location favorable, and we truly appreciate your kind words about our staff member.Once again, we apologize for the shortcomings you experienced, and we hope you will give us another opportunity to restore your faith in our hotel during your future travels.

Dear Christopher, Your stay rating truly brightened our day. Our entire team works extremely hard to keep our guests happy, but we can only do so because of wonderful guests like you. Thank you once more, and we hope to host you again soon.

Dear A,We are pleased that you enjoyed your time with us and that you had a positive experience with our team. Thank you for drawing our attention to the noise caused by outside traffic. We will take this feedback into consideration for our further plans. It was a pleasure to host you. We look forward to having you back soon.

Dear John,We appreciate you for sharing your feedback regarding your stay. While we wish you had a better experience, it is input like this that allows us to learn and improve. We hope you can allow us to welcome you again and offer you a better stay.

Dear Faisal, We are pleased to learn that you had a pleasant stay with us. Your feedback and rating brightened our day. Our entire team works extremely hard to keep our customers happy, but we can only do so because of wonderful guests like you. Looking forward to welcoming you again at the Royal Cambridge Hotel

Dear Marian,Thank you for taking the time to provide feedback. We are glad to hear that our location is convenient for you. We appreciate you bringing the concerns you had during your time with us to our attention. Reviews like this allow us to highlight areas for improvement. We hope you will allow us to better serve you soon.

Dear Jackson,Thank you for taking the time to share your recent stay with us. This kind of feedback is valuable for our future planning. Please know that we take your feedback seriously and will work hard to resolve the problem. Looking forward to having you again at the Royal Cambridge Hotel.