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SK Heathrow Hotel的評價

2 out of 5
SK Heathrow Hotel
31 Shepiston Ln, Hayes, England

評價

4.2
10 分評分，優異；32 則評價中有 3 則" "
8 分評分，不錯；32 則評價中有 5 則" "
6 分評分，一般；32 則評價中有 2 則" "
4 分評分，欠佳；32 則評價中有 3 則" "
2 分評分，很差；32 則評價中有 19 則" "

3.8/10 

整潔度

5.4/10 

職員與服務

3.4/10 

設施服務

4.0/10 

住宿狀況

4.4/10 

環保程度

評價

2/10 很差

Ian

不滿：整潔度、設施服務和住宿狀況
Cleanliness abysmal. The shower tray had not been cleaned and no plug for hand basin
於 2024 年 3 月住了 3 晚

4/10 欠佳

NAVJOT

不滿：整潔度和住宿狀況
Shower is not working properly Cleanness is not done
於 2024 年 3 月住了 2 晚

2/10 很差

Emmanuelle

家人同遊
讚好：職員與服務
不滿：整潔度、住宿狀況和客房舒適度
於 2024 年 2 月住了 1 晚

2/10 很差

Karl

不滿：整潔度、職員與服務、設施服務和住宿狀況
I am not usually one to complain but this place is absolutely gross and something needs to be said! You are greeted by a foul smell as soon as you walk through the door. Which wasn't anything compared to the horrendous smell in the room. The floors were sticky and the carpets look like they haven't been cleaned in over a century. The bathroom was a disaster, the toilet didn't flush and the amount of mould was terrible. The shower wasn't much better either with someone else's old plaster still stuck to the showerhead! The toilet was also loose and the lights didn't work. The walls were all stained with god knows what. Behind the bed was filthy and half the blinds were missing which doesn't help when you are trying to sleep. I stayed at this place by myself and I honestly feel sick to my stomach. Definitely the worst hotel I have stayed at. Giving this place one star is far more credit then it deserves. I hope someone reads this and doesn't make the same mistake I did by booking a room in this dreadful and disgusting place. How this place is allowed to operate like this is beyond me.
於 2024 年 2 月住了 1 晚

2/10 很差

William

商務旅客
不滿：整潔度、住宿狀況和客房舒適度
Disgusting rooms,Damp everywhere,Never again,It was embarrassing
於 2024 年 1 月住了 1 晚

2/10 很差

Sumit

不滿：住宿狀況和客房舒適度
Not good to stay here
Staff is not cooperative and priceless
於 2024 年 1 月住了 2 晚

2/10 很差

Atif

不滿：整潔度、職員與服務和住宿狀況
於 2023 年 12 月住了 1 晚

10/10 優異

Yasemin

讚好：整潔度、職員與服務和住宿狀況
👍👍👍👍👍👍👍
於 2023 年 12 月住了 6 晚

2/10 很差

Boback

不滿：整潔度、職員與服務、住宿狀況和客房舒適度
Hayes
The condition of the building is deplorable. The first room they gave me had a broken window with no handle on a busy street. The second room they gave me was very dirty and needed major maintenance peeling walls stains on the walls and badly stained carpet.
於 2023 年 12 月住了 2 晚

8/10 不錯

Tony

於 2023 年 11 月住了 1 晚

2/10 很差

Daniel

不滿：整潔度、職員與服務、設施服務和住宿狀況
Rooms are awful though guess you get what you pay for.
於 2023 年 11 月住了 1 晚

2/10 很差

Gloria

家人同遊, 親子同遊
不滿：整潔度、職員與服務、設施服務和住宿狀況
This Hotel is horrible, there is no area clean. Beds are about to fall apart, carpet and walls have stains everywhere and the bathrom is the worst. We booked for one night, and we couldn't even spend the night there. I have never seen a hotel in so poor condition. We had to find another hotel for the night. I will no recommend staying there.
於 2023 年 10 月住了 1 晚

2/10 很差

Olufunmilayo

不滿：整潔度、職員與服務和設施服務
The room smelled awful. The shower cubicle has stench and no hot water from the wash hand basing. No towels. AC not working. Noise from the room above mine and next door kept me up until everyone got to sleep. No sound proof at all. I couldn't wait to leave at 5.30am. Not happy at all.
於 2023 年 10 月住了 1 晚

10/10 優異

Mandar

商務旅客
不滿：整潔度和職員與服務
poor room quality
already discussed with your team and photos shared. quality of room is not at all with photos submitted on your website by merchant. poor standard . broken window , stained walls, stained dusty carpet, broken flush making noise from toilet. unable to change room on request.
於 2023 年 9 月住了 1 晚

2/10 很差

Jeremy

商務旅客
不滿：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 9 月住了 1 晚

2/10 很差

Daud

於 2023 年 9 月住了 1 晚

6/10 一般

真實旅客

家人同遊
不滿：住宿狀況和客房舒適度
Wifi did not really work, room was incredibly hot, bathroom was outdated and a little dingy
於 2023 年 6 月住了 1 晚

2/10 很差

Manuela

伴侶同遊
不滿：整潔度和住宿狀況
there is nothing to like about this "hotel"

8/10 不錯

Rahul

讚好：職員與服務和住宿狀況
於 2023 年 5 月住了 5 晚

8/10 不錯

Gurjap

多人同遊
讚好：職員與服務
於 2023 年 5 月住了 1 晚

2/10 很差

anil

家人同遊
不滿：整潔度、職員與服務和住宿狀況
the condition of the property was very terrible...... the condition of the room, lobby and bathroom was very bad... it was merely wastage of money and time. Once, I reached there I felt sorry for my self. but I have no idea how I can cancel my booking and how my money will be refunded.... So I have no option but to stay there only. I need my money refund.
於 2023 年 5 月住了 2 晚

8/10 不錯

ayo

商務旅客
讚好：職員與服務
Mr
not very amazing but good enough
於 2023 年 4 月住了 1 晚

10/10 優異

Sukhwinder

家人同遊
讚好：整潔度、職員與服務和住宿狀況
Great
於 2023 年 4 月住了 1 晚

2/10 很差

Anna Louise

於 2023 年 4 月住了 1 晚

2/10 很差

Kristine

於 2023 年 4 月住了 1 晚

6/10 一般

Leah

伴侶同遊
不滿：整潔度、設施服務和住宿狀況
The 3 starts are directed at the total convenience. 10 Minute walk from the train station that gets you directly into central London and a 5 minute drive from Heathrow. Free secure parking is also a great help. Unfortunately, the property is very run down inside, room/bathroom could have been cleaner and a lot of updates required. Staff were lovely and would love to return in the future to see improvement, wish all the best for the owners and staff!
於 2023 年 4 月住了 1 晚

4/10 欠佳

Ryuichi

不滿：整潔度、設施服務和住宿狀況
於 2023 年 4 月住了 3 晚

4/10 欠佳

真實旅客

不滿：整潔度、住宿狀況和客房舒適度
Cheaper for a reason
First negative was being informed that they had put me in the wrong room - having already wrongly given the same room to someone before me. My first nights sleep was interupted in the early hours by someone banging on the front door. 2nd night interupted by lots of movement and noise in the hallway - soundproofing is a definite issue. Rooms were 'clean' in terms of no litter but overall in poor condition - marks on the walls and carpet - stains/marks on bedding - furniture in poor condition - poor lighting in out dated 'ensuite'
於 2023 年 4 月住了 2 晚

2/10 很差

Mohammad

家人同遊
不滿：整潔度、職員與服務和住宿狀況
No comment
於 2023 年 3 月住了 3 晚

8/10 不錯

ramiz

讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2023 年 3 月住了 1 晚

2/10 很差

Warner

商務旅客
不滿：整潔度、職員與服務、住宿狀況和客房舒適度
Worst UK hotel in 50 yrs among many many trips!
This was not really a hotel. More like a dirty house inside. I appreciate that the owners & managers were from India & I’ve stayed in lots of hotels in India & the US run by people from India. But this was the dirtiest ugliest hotel I ever stayed in. It was smelly & the receptionist had some kind of Indian incense burning in the room she said to make it smell better. It made it worse. I got in my room, closed the door & somehow it got locked & I couldn’t get out. The manager & receptionist together couldn’t help me get out. They finally called a third person who was maybe the owner & finally the door got opened. The bed was terrible & it smelled all night as I lay face down trying to sleep. I was sure I was getting some kind of disease doing so. Sure enough 2 days later back in the USA I got sick & it lasted for a week. I don’t know why. But it was miserable. I asked for a wake up call & they said they don’t do that. Of course, there was no phone in the room. I just didn’t trust my iPhone because I was afraid the electricity might go off during the night & I would miss my morning flight. The toilet barely flushed after several efforts. The towel rack in the bathroom was broken. The paint was ugly & well worn everywhere. The lights in the room were terrible. The TV was essentially 12” x 10” & it never really worked. Supposedly it was a hotel offer good for the money of a modest stay, but it was a nightmare. Not sure why it was on Hotels.com. It reduced your firm’s credibility!
於 2022 年 9 月住了 1 晚