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老街住宿旅店的評價

3.5 out of 5
老街住宿旅店
61 Banner Street, London, England

評價

6.6
10 分評分，優異；84 則評價中有 17 則" "
8 分評分，不錯；84 則評價中有 31 則" "
6 分評分，一般；84 則評價中有 9 則" "
4 分評分，欠佳；84 則評價中有 8 則" "
2 分評分，很差；84 則評價中有 19 則" "

6.8/10 

整潔度

6.6/10 

職員與服務

7.8/10 

設施服務

6.6/10 

住宿狀況

6.6/10 

環保程度

評價

4/10 欠佳

真實旅客

讚好：職員與服務
不滿：整潔度和住宿狀況
三人房費用，卻只有兩人份備品，沙發床沒床單棉被，浴室門故障，洗衣機裡有房客留下的髒披薩
於 2018 年 12 月住了 7 晚

10/10 優異

Susana

家人同遊
讚好：整潔度、設施服務和住宿狀況
El apartamento está bien situado y con buenas comunicaciones. El personal fisico no existe. Funciona todo por códigos. Pero es fácil y sencillo el acceso . Se comunican todo por e-mail
於 2024 年 4 月住了 2 晚

6/10 一般

Jose maria

不滿：職員與服務和住宿狀況
於 2024 年 4 月住了 4 晚

10/10 優異

Francesca Romana

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
It was perfect
於 2024 年 3 月住了 3 晚

10/10 優異

Laura

家人同遊
讚好：職員與服務、設施服務和住宿狀況
Gom
於 2024 年 2 月住了 3 晚

4/10 欠佳

真實旅客

商務旅客
讚好：整潔度
不滿：住宿狀況和客房舒適度
於 2024 年 2 月住了 3 晚

10/10 優異

Charlotte

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
I was worried after reading the reviews but was pleasantly surprised. Clean and comfortable. Only recommendation would be the bedroom drawers need fixing but no biggie. Lovely big shower. Lots of stairs to the top floor but no problem if you’re fit. The staff are very friendly
於 2024 年 2 月住了 2 晚

8/10 不錯

Andy

讚好：整潔度、設施服務和住宿狀況
Overall good. Was as described
於 2024 年 1 月住了 3 晚

4/10 欠佳

真實旅客

家人同遊
不滿：整潔度、職員與服務、住宿狀況和客房舒適度
Buena ubicación pero lo demás mal.
Ha sido difícil contactar con los dueños y el trato hacia nosotros no ha sido bueno. Tardan en contestar y daban largas a las preguntas. El apartamento está bien ubicado. La tele no funciona, al menos el mando no funciona. Tuvimos que usar el botón trasero de la TV para cambiar canales y bajar el sonido. Hay varias luces fundidas. el horno está sucio. El sofá negro tiene las esquinas superiores rotas. el cepillo del baño está roto los artículos del hogar son escasos. Pocas tazas. Pocos tenedores, cucharas, los cuchillos no cortaban bien; no había tijeras… Menos mal que había lavavajillas al menos. No teníamos nada para limpiar ni para secar los platos, nos referimos a una bayeta y trapo de cocina. La ducha goteaba agua al usarla. La vitroceramica tardaba mucho en calentar. El sistema de abrir y cerrar la puerta no era bueno. Almohadas incómodas…
於 2024 年 1 月住了 4 晚

6/10 一般

BENEDICTE

親子同遊
讚好：設施服務
不滿：職員與服務
appartement with a lot of space, but a lot of humidity : it's smell not good and there was a lot of mold. not to far from the center and not so many expensive so, but it was difficult to rent because the office doesn't send me the mails necessary and doesn't advice me...
於 2023 年 12 月住了 4 晚

8/10 不錯

sebastien (GRENOBLE)

家人同遊
Très bel appartement bien situé, quartier calme, petit bémol sur la propreté et l’équipement de la cuisine
於 2023 年 12 月住了 5 晚

2/10 很差

nessata

多人同遊
不滿：整潔度、職員與服務、住宿狀況和客房舒適度
THEY REUINED OUR CHRISTMAS
My friend booked a 2-day stay so we could visit and celebrate Christmas with friends and family we have in London please bear in mind we are travelling from Essex. They cancelled on us on the day of our booking just 10 minutes after our checking-in time while we were 10 mins from the apartment. There is a heartless racist called Amir we had the unfortunate pleasure of dealing with. Their excuse to cancel on us was they didn’t understand why only two people were spending Christmas together and it looked suspicious. We pleaded and pleaded with them to let us stay as it’s Christmas Eve and it will be hard to find another accommodation but they told us it’s not their worry. Please Take Note we have been communicating with them throughout the week including sending our IDs two weeks prior before they decided to cancel. We asked them if they could increase the deposit as we thought it would help with the situation but the manager Amir put the phone down on us and refused to communicate with us any further. He promised we would receive our refund straight away but that was a lie. We have been chasing for a refund and to add insult to injury they are claiming we are not entitled to a refund. How can that be??? They cancelled our booking and we have the whole conversation recorded and now they are refusing to refund us. Customer service is nonexistent and some of them can’t even speak English properly. PLEASE AVOID BOOKING, IT’S A SCAM. Until now they have refused to refund us
於 2023 年 12 月住了 2 晚

2/10 很差

Paul

於 2023 年 12 月住了 1 晚

10/10 優異

Alexander

多人同遊
讚好：職員與服務、住宿狀況和客房舒適度
Lagom är bäst
Perfekt boende för dig/er som vill komma en bit från all stress mitt inne i stan men ändå ha närheten till allt. Promenadavstånd till buss och tunnelbana. Helt klart bättre än alla hotell i samma prisklass, kommer boka detta boende igen
於 2023 年 12 月住了 2 晚

10/10 優異

Claire

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Great place to stay
Lovely place to stay, comfortable, clean, good kitchen amenities and nice restaurants nearby. We were concerned by some of the reviews but there was nothing at all to be worried about. Follow the 3 step process as advised a few days before arrival you will get information and access with no problems. Hold was released on our deposits (2 rooms) with 3 working days. We needed bedding for one of the rooms (booked as a 2 but not a couple and we needed the sofa bed), this was arranged promptly… but if you do need the sofa bed it is worth booking as 3 people. At time of our booking it wouldn’t have cost more and would have ensured the bedding was already there. Really friendly and helpful staff on email / phone.
於 2023 年 12 月住了 2 晚

8/10 不錯

Maria Augustinus A

家人同遊
讚好：職員與服務、住宿狀況和客房舒適度
於 2023 年 12 月住了 3 晚

2/10 很差

Bukhosi

商務旅客
讚好：客房舒適度
不滿：整潔度、職員與服務和住宿狀況
We waited from 23 till 3 in the morning in the freezing cold. But they wouldn't give us check in instructions. We had to get another hotel.
於 2023 年 12 月住了 1 晚

10/10 優異

Paul

商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
Ideally located for the Barbican and Charterhouse. Also an easy walk from Liverpool Street Station
於 2023 年 11 月住了 1 晚

8/10 不錯

Chris

商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
Very comfortable and spacious
於 2023 年 11 月住了 1 晚

10/10 優異

Niall

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Great apartment will definitely stay again
於 2023 年 11 月住了 2 晚

10/10 優異

Paul

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Pleasant Stay in a Convenient Spot
Stayed for a (self-funded) business trip Tuesday-Thursday and was pleasantly surprised with how comfortable and well-equipped the apartment is. It is very much self-service - ahead of travel, you are required to send ID / pay a deposit, but having done so the check-in process was extremely smooth. The Old Street StayInn is a short (15 minute) walk from the City, and in a very quiet area - I enjoyed two very good and uninterrupted nights' sleep - and the apartment was suitably spacious, well-equipped and clean to allow me to relax there on an evening, so as to enjoy a leisurely commute into the office the next day! Pret/Waitrose can be found a very short (2 min) walk away. Admin team were responsive on email, and for the relatively low-cost for what is a prime location, I would highly recommend staying here, so much so I have booked again next week for the Aldgate property.
於 2023 年 10 月住了 2 晚

6/10 一般

Ulrich

家人同遊
讚好：整潔度和職員與服務
不滿：住宿狀況
Man ist gut zu Fuß nichr weit entfernt vom Centrum. Die Übergabe der Wohnung funktionierte reibungslos. Die Einrichtung der Küche lässt zu Wünschen übrig. Störend war die ganze Zeit, dass man die Obetmieter bei jeder Bewegung in der Wohnung hörte.
於 2023 年 10 月住了 5 晚

2/10 很差

Stuart

商務旅客
不滿：職員與服務
TERRIBLE
Terrible comms and service. Had to hassle the company for all information about my stay. Including repeatedly on the day of check in to get my access information for the property. Upon return to the apartment in the evening found another guest there as they had given us both the same access codes. I have still had no response to my contacts with the company about this incident.
於 2023 年 10 月住了 1 晚

8/10 不錯

jonathan

商務旅客
讚好：整潔度和職員與服務
於 2023 年 9 月住了 2 晚

8/10 不錯

Nikola

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
We found the staff very nice and helpful. When we had any queries they were happy to help in a timely manner which made the journey from Manchester much less stressful. The apartment itself was great, kitchen fully equipped which was a bonus. Check in was easy and having a keycode rather than an actual key was more practical. Everything worked fine and it is very central so we managed to walk everywhere instead of taking public transport. Overall, I would definitely stay again and would recommend this place. Thank you for having us!
於 2023 年 8 月住了 3 晚

8/10 不錯

ERNESTO JOSE

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Nosotros nos quedamos una semana tres personas. Nos ha gustado bastante en general. Está en una zona de poco tránsito, tranquila, se descansa bien, justo al lado de Old Street. Al lado hay varios supermercados, Aldi y algunos más, aunque no son como los de España. Está bien comunicado con el transporte público. El apartamento está totalmente equipado, tiene lavavajillas, horno, microondas y lavadora, aunque te tendrás que comprar un poco de líquido para lavar. La limpieza ha sido correcta aunque le faltó un poco mejorarla. Tanto la cama como el sofacama se descansa bien. A nosotros nos tocó el apartamento nº 5. Lo que menos nos gustó es que faltaba algo de vajilla y el sofacama no estaba bien limpio. Por lo general bien.
於 2023 年 8 月住了 7 晚

8/10 不錯

John

讚好：職員與服務
All good
於 2023 年 8 月住了 1 晚

2/10 很差

Emilia

於 2023 年 8 月住了 1 晚

2/10 很差

madina

家人同遊
不滿：整潔度、職員與服務、設施服務和住宿狀況
One of the worse hotels i stayed there’s no elevator i had to take my heavy beg to the 6 floors by the way it’s so dirty inside I couldn’t sleep the whole night

2/10 很差

Megan

不滿：整潔度、職員與服務和住宿狀況
於 2023 年 7 月住了 1 晚

8/10 不錯

Ann-Sofie

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Bra boende för familj och lite längre vistelse.
Mycket bra boende i lugnt område med närhet till tunnelbana, mataffärer och restauranger. Lägenheten var rymlig och kändes fräsch. Köket kunde dock vara mer eller bättre utrustat.
於 2023 年 6 月住了 5 晚

10/10 優異

Soamva

讚好：整潔度、職員與服務和住宿狀況
Nice apartment near Old Street Station. Great for family and friends traveling together.
於 2023 年 5 月住了 2 晚

8/10 不錯

Katherine

讚好：整潔度
於 2023 年 5 月住了 4 晚

10/10 優異

Aleksandra

於 2023 年 5 月住了 2 晚

2/10 很差

Peter

於 2023 年 4 月住了 1 晚

8/10 不錯

Neil

讚好：整潔度、職員與服務和客房舒適度
於 2023 年 4 月住了 1 晚

2/10 很差

Ashton

不滿：職員與服務

2/10 很差

Heather

於 2022 年 11 月住了 6 晚

6/10 一般

pedro

於 2022 年 12 月住了 1 晚

2/10 很差

真實旅客

家人同遊
讚好：住宿狀況和客房舒適度
不滿：職員與服務
Scammers
Had to chase them to send me the check in details. Was meant to be able to check into the property at 3pm, was standing outside the property trying to contact them - which by the way was near impossible. Didn't get into the property until 3:40 and they said it was my mistake when they hadn't sent the details to me an hung up on me. Paid the deposit but still have not received it after 7 working days
於 2022 年 11 月住了 1 晚

2/10 很差

Maialen

家人同遊
不滿：整潔度、職員與服務、設施服務和住宿狀況
A completely FRAUD
於 2022 年 11 月住了 2 晚

2/10 很差

Kam Wah

家人同遊
不滿：整潔度、職員與服務、住宿狀況和客房舒適度
於 2022 年 9 月住了 1 晚

2/10 很差

Joe

於 2022 年 8 月住了 1 晚

2/10 很差

Krishna

多人同遊
不滿：整潔度、職員與服務、住宿狀況和客房舒適度
Do not book. Horrendous customer service.
This is the worst place to stay. They lack customer service. Have no idea how to talk to people in general and they book the wrong apartment for you then don't own about being wrong. The apartments are falling apart. I have no idea how they managed to pass that as a form of in one of our 3 apartments that we has for 1 night's stay the plug sockets were out with live wires hanging from the wall the lights didn't work and the heating didn't work. Overall in short I would never recommend to book any of these apartments really not worth the stress of it.
於 2021 年 12 月住了 1 晚

8/10 不錯

Sean

多人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 10 月住了 1 晚

4/10 欠佳

Amanda S.

不滿：整潔度
Great location, grubby flat
The location of this flat is great but that's about all it has going for it. When we arrived, the dishwasher was full of dirty plates and there was no tea towel to use in the kitchen. The walls in the living room and bedroom were grubby and paint was peeling off. The lights in the stairwell didn't all work. And 3 days after we checked out I was contacted by my bank's fraud team as Excel had authorised two identical amounts from my account 1 minute apart. So even though we'd been gone for days and left the apartment as we found it, I had £280 being held on my account for their security deposit. I won't be using Excel apartments again.
於 2019 年 9 月住了 1 晚

2/10 很差

Ludvig

不滿：職員與服務
I was never able to check-in. I arrived late but never managed to check in.
於 2019 年 9 月住了 1 晚

8/10 不錯

Iain

商務旅客
讚好：整潔度、住宿狀況和客房舒適度
於 2019 年 9 月住了 1 晚

8/10 不錯

真實旅客

讚好：整潔度和客房舒適度
Comfortable place but lack basic stuff
Location was really good. Property was also good as per the location. Had leakage in kitchen, was not having basic stuff present like utensils washing liquid, toilet roll.
於 2019 年 7 月住了 3 晚

8/10 不錯

Casey

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
remember Stairs
Getting checked in was super easy and as well as making sure deposits were secure. But what killed me about this place was the stairs. Now, I normally dont have any issues climbing stairs. But when you have luggage, your friends have luggage, it tends to be a bit much when you are on the 8th floor. There are no lifts/elevators for this place, so if you are handicap and looking to stay here, please dont do this to yourself. You will be frustrated with even reaching the first room since you still have to go up stairs. The bed/couch was comfortable, and it was a bonus when we were able to open the windows and have a good breeze roll through the apartment. It was nice to be able to take a quick 2 minute walk to the market/grocery store right down the street to cook a nice dinner too.We ended up having to throw out some of the refrigerated items on the morning of our check out. We had just gotten back from being in Paris and were trying to plug in our phones to charge for the night, and we lost power to the WHOLE apartment. We tried calling the provided emergency line to see if we could have some assistance to get the power back on, after we followed the directions they had listed on the power box to get it back ourselves. We left three phone messages trying to reach someone and an email. There was no response. So we had to take turns in the middle of the night to charge our phones in the hallway where there was still power. Didn't get a hold of anyone till AM.
於 2019 年 6 月住了 3 晚