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倫敦維多利亞克萊蒙特酒店的評價

4 out of 5
倫敦維多利亞克萊蒙特酒店
101 Buckingham Palace Road, London, England

評價

9.4

完美

10 分評分，優異；1124 則評價中有 849 則" "
8 分評分，不錯；1124 則評價中有 182 則" "
6 分評分，一般；1124 則評價中有 54 則" "
4 分評分，欠佳；1124 則評價中有 22 則" "
2 分評分，很差；1124 則評價中有 17 則" "

9.6/10 

整潔度

9.4/10 

職員與服務

9.2/10 

設施服務

9.4/10 

住宿狀況

9.0/10 

環保程度

評價

10/10 優異

Xiudong

Good
於 2024 年 3 月住了 2 晚
Natasha Ludlow - General Manager 於 2024年3月27日的回應
Dear Xiudong,Thank you very much for your fantastic feedback! I am more than happy to know you enjoyed your stay with us and we hope to see you again soon. many thanks, Natasha

8/10 不錯

MengShu

商務旅客
讚好：整潔度、職員與服務和住宿狀況
於 2023 年 12 月住了 1 晚
Natasha - General Manager 於 2023年12月14日的回應
Dear MengShu,Thank you very much for your review! I am more than happy to know you enjoyed your stay with us and we hope to see you again soon. many thanks, Natasha

6/10 一般

Sik fai

於 2023 年 8 月住了 4 晚
Natasha - General Manager 於 2023年9月4日的回應
Dear Sik Fai,Thank you very much for your review! I am delighted to know you enjoyed your stay with us and we look forward to welcoming you back soon. many thanks, Natasha

10/10 優異

WING HONG

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 8 月住了 2 晚
Natasha - General Manager 於 2023年8月23日的回應
Dear WING HONG,Thank you so much for your amazing review! I am delighted to know you enjoyed your stay with us and we look forward to welcoming you back soon. many thanks, Natasha

8/10 不錯

hwa liang

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 4 月住了 2 晚
Natasha Ludlow - General Manager 於 2023年5月1日的回應
Dear Hwa,Thank you very much for your amazing rating! I am more than happy to know you enjoyed your stay with us and we hope to see you again soon. many thanks, Natasha

8/10 不錯

SAU PING

讚好：整潔度、職員與服務和住宿狀況
於 2023 年 4 月住了 1 晚
Natasha Ludlow - General Manager 於 2023年5月15日的回應
Dear Sau Ping,Thank you very much for taking the time to rate your recent stay with us! I am more than happy to know you had an enjoyable stay and we hope to see you again soon. many thanks, Natasha

10/10 優異

Brady PoTung

於 2022 年 10 月住了 3 晚
The Team at The Clermont Victoria 於 2022年10月17日的回應
Thanks so much for your 10 / 10 review!

10/10 優異

Raymond

讚好：整潔度、職員與服務、設施服務和住宿狀況
Staff was attentive and helpful. The room was clean and pleasant. The location is very convenient and walkable.
於 2024 年 4 月住了 7 晚

6/10 一般

NAO

讚好：整潔度和職員與服務
於 2024 年 4 月住了 3 晚

10/10 優異

Reiaz

讚好：住宿狀況
於 2024 年 4 月住了 1 晚
Natasha Ludlow - General Manager 於 2024年5月1日的回應
Dear Reiaz,Thank you very much for your fantastic review! I am delighted to know you enjoyed your stay with us and e hope to see you again soon. many thanks, Natasha

10/10 優異

Pamela

伴侶同遊
讚好：設施服務
Great location, room was small but clean- bed was comfy
於 2024 年 4 月住了 2 晚
Natasha Ludlow - General Manager 於 2024年5月1日的回應
Dear Pamela,Thank you very much for your review! I am more than happy to know you enjoyed your stay with us and found the hotel location most convenient with easy access to explore the main attractions in London. We hope to see you again soon. many thanks, Natasha

8/10 不錯

Jennifer

多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The property is right next to the Victoria station which is super convenient to get on the underground or the train back to Gatwick airport. The room is clean but its small. Love the amenities theyve provided i.e. espresso machine. However, if you need moisturizer you would have to bring your own. One little critique would be that there was a false fire alarm on night but their staff didnt effectively inform us and no one picked up the phone at the reception area.
於 2024 年 4 月住了 4 晚
Natasha Ludlow - General Manager 於 2024年5月1日的回應
Dear Jennifer,Thank you very much for your review! I am pleased to know, overall, you enjoyed your stay with us and found the hotel location most convenient with easy access to explore the main attractions in London. We hope to see you again soon. many thanks, Natasha

8/10 不錯

Jibran

讚好：整潔度、設施服務和住宿狀況
Great location , tiny bathroom but good room. Breakfast is mediocre and staff is not all conversant in English leading to confusion and inaction.
於 2024 年 4 月住了 1 晚

4/10 欠佳

james

讚好：整潔度
不滿：職員與服務
Mny of the staff need basic customer service training - how to talk to customers, how to interact with customers. Not difficult, but would make a huge difference.
於 2024 年 4 月住了 1 晚
Natasha Ludlow - General Manager 於 2024年4月28日的回應
Dear James,First of all, thanks for taking the time to review your recent stay with us! I am pleased your overall stay was a satisfactory one and will follow up on your comments with our relevant teams. I trust we can welcome you back soon on a future occasion. many thanks, Natasha

4/10 欠佳

Alex

伴侶同遊
不滿：職員與服務、設施服務和住宿狀況
Nice location. However, the building is old and key services like hot water sometimes stop functioning. We also experienced a false fire alarm in the middle of the night and the staff were not prepared and only created further confusion. The AC/Heating system does not function properly as well.
於 2024 年 4 月住了 4 晚
Natasha Ludlow - General Manager 於 2024年4月28日的回應
Dear Alex,First of all, thanks for taking the time to review your recent stay with us! I am pleased your overall stay was a satisfactory one and will follow up on your comments with our relevant teams. I trust we can welcome you back soon on a future occasion. many thanks, Natasha

10/10 優異

Stéphanie

多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Très bel hôtel! Aspect historique mais très bien rénové. Super emplacement, à distance de marche de nombreux attraits et quartiers à visiter. Facilement accessible par train et par bus (au dessus de la gare Victoria). Chambres petites, confortables, silencieuses, literie de qualité. Excellent petit déjeuner buffet. Personnel attentionné et sympathique. J’y retournerais sans hésiter.
於 2024 年 4 月住了 4 晚
Natasha Ludlow - General Manager 於 2024年4月28日的回應
Dear Stephanie,Thank you very much for your fantastic review! I am more than happy to know you enjoyed your stay with us and my team looked after you so well. We hope to see you again soon. many thanks, Natasha

8/10 不錯

MaryBeth

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Location is great!
於 2024 年 4 月住了 5 晚
Natasha Ludlow - General Manager 於 2024年4月25日的回應
Dear MaryBeth,Thank you very much for your lovely review! I am more than happy to know you enjoyed your stay with us and found the hotel location most convenient with easy access to explore the main attractions in London. We hope to see you again soon. many thanks, Natasha

10/10 優異

Audra (West Roxbury)

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Stayed for a week for the London Marathon. The location is perfect to access everything in the area as well as day tours out of the city. The room was beautiful and comfortable. Slept soundly each night and did not hear a thing from any neighbors. My only complaint is that given the price point and 4 star rating, a few additional toiletries should have been included (e.g., lotion, make up remover, q-tips, etc).
於 2024 年 4 月住了 7 晚
Natasha Ludlow - General Manager 於 2024年4月25日的回應
Dear Audra,Thank you very much for your review! I am more than happy to know you enjoyed your stay with us and found the hotel location most convenient with easy access to explore the main attractions in London. We hope to see you again soon. many thanks, Natasha

10/10 優異

William Robert (Issaquah)

讚好：整潔度、職員與服務和住宿狀況
It was a small place but the location was great I know the land is costly.
於 2024 年 4 月住了 9 晚
Natasha Ludlow - General Manager 於 2024年4月25日的回應
Dear William Robert, Thank you very much for your lovely review! I am more than happy to know you enjoyed your stay with us and found the hotel location most convenient with easy access to explore the main attractions in London. We hope to see you again soon. many thanks, Natasha

10/10 優異

katharine

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
First of all, the hotel had the most beautiful lobby ever! The rooms were nice, with great bathtubs and good beds, but were on the small side (which is often the case in Europe). The location was excellent and so convenient, although it was quite congested. The associated restaurant, The Soak, was very good, too, especially waiters Joban and Alfred.
於 2024 年 4 月住了 3 晚
Natasha Ludlow - General Manager 於 2024年4月23日的回應
Dear Katharine,Thank you very much for your fantastic review! I am more than happy to know you enjoyed your stay with us and my team looked after you so well. Thank you for Jaban and Afred's personal mentions, they will much appreciate it. We hope to see you again soon. many thanks, Natasha

4/10 欠佳

Brian

讚好：整潔度和職員與服務
不滿：住宿狀況
於 2024 年 4 月住了 3 晚
Natasha Ludlow - General Manager 於 2024年4月25日的回應
Dear Brian,First of all, thanks for taking the time to review your recent stay with us! I am pleased your overall stay was a satisfactory one and will follow up on your comments with our relevant teams. I trust we can welcome you back soon on a future occasion. many thanks, Natasha

10/10 優異

alex (Voorhees)

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 3 月住了 7 晚
Natasha Ludlow - General Manager 於 2024年4月23日的回應
Dear Alex,Thank you very much for your fantastic review! I am more than happy to know you enjoyed your stay with us and we hope to see you again soon. many thanks, Natasha

10/10 優異

Elizabeth

讚好：整潔度、職員與服務、設施服務和住宿狀況
The staff were very helpful
於 2024 年 4 月住了 2 晚
Natasha Ludlow - General Manager 於 2024年4月23日的回應
Dear Elizabeth,Thank you very much for your amazing feedback! I am more than happy to know you enjoyed your stay with us and found my team so helpful. We hope to see you again soon. many thanks, Natasha

10/10 優異

Gurmanpreet Singh

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Truly attentive staff. Great location and awesome hotel
於 2024 年 4 月住了 6 晚
Natasha Ludlow - General Manager 於 2024年4月23日的回應
Dear Gumanpreet Singh,Thank you very much for your amazing feedback! I am more than happy to know you enjoyed your stay with us and found my team so attentive as well as the hotel location most convenient with easy access to explore the main attractions in London. We hope to see you again soon. many thanks, Natasha

10/10 優異

Elizabeth

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Excellent property, friendly staff and an ideal location.
於 2024 年 4 月住了 1 晚
Natasha Ludlow - General Manager 於 2024年4月23日的回應
Dear Elizabeth,Thank you very much for your fantastic feedback! It's a truly pleasure to know you enjoyed your stay with us and found my team friendly and the hotel location most convenient with easy access to explore the main attractions in London. many thanks, Natasha

10/10 優異

katharine

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Spectacular lobby--incredibly elegant and beautiful. Rooms were on the small side (typical of Europe), but otherwise very nice; great (and deep) bathtubs and good king-sized beds. The attached restaurant was excellent, too. Special praise to: Jeban and Alfred (waiters) and Fawzia (the hostess) at The Saok. Igerta and Paddy were especially nice and helpful at reception.
於 2024 年 4 月住了 5 晚
Natasha Ludlow - General Manager 於 2024年4月17日的回應
Dear Katharine,Thank you so much for your amazing feedback! It's a truly pleasure to know you had a beautiful experience with us and my team looked after you so well. Thank you for my team member's personal mentions, they will much appreciate it. We look forward to welcoming you back soon. many thanks, Natasha

10/10 優異

Jesse (Plano)

多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The Clermont was such a beautiful hotel from the moment you walk in and all the way to the room. The staff were amazing and David was super accommodating (Thank you so much!). The morning breakfast provided such a great variety and was really good. The hotel is right where Victoria Station is which made it very convenient to the Underground train system to carry you to different destinations or to another station to catch another train as needed. Overall, I loved this hotel and will be back in the near future.
於 2024 年 4 月住了 6 晚
Natasha Ludlow - General Manager 於 2024年4月17日的回應
Dear Jesse,Thank you very much for your amazing feedback! I am more than happy to know you had a beautiful experience with us and my team looked after you so well. Thank you for David's personal mention, he will much appreciate it. We look forward to welcoming you back soon. many thanks, Natasha

8/10 不錯

Patricia

讚好：整潔度、職員與服務、設施服務和住宿狀況
Hotel is Beautiful. Service is good. The location is práctical for transport close to Victoria Station. Área feels unsafe through no fault of the hôtel. Unsavoury characters hang around the station. Witnessed a shoplifting crime on our first night.
於 2024 年 4 月住了 2 晚
Natasha Ludlow - General Manager 於 2024年4月16日的回應
Dear Patricia,Thank you very much for your fantastic feedback! I am pleased to know, overall, you enjoyed your stay with us and we hope to see you again soon. many thanks, Natasha

2/10 很差

Martha

家人同遊
不滿：整潔度、職員與服務、設施服務和住宿狀況
Has 2 towers…. long way to get to your room. 2 different elevators
於 2024 年 4 月住了 3 晚
Natasha Ludlow - General Manager 於 2024年4月16日的回應
Dear Martha,First of all, thanks for taking the time to review your recent stay with us! I am pleased your overall stay was a satisfactory one and will follow up on your comments with our relevant teams. I trust we can welcome you back soon on a future occasion. many thanks, Natasha

2/10 很差

alicia (CHICAGO)

不滿：整潔度、職員與服務和住宿狀況
Lack of facilities
於 2024 年 4 月住了 3 晚
Natasha Ludlow - General Manager 於 2024年4月25日的回應
Dear Alicia,First of all, thanks for taking the time to review your recent stay with us! I am pleased your overall stay was a satisfactory one and will follow up on your comments with our relevant teams. I trust we can welcome you back soon on a future occasion. many thanks, Natasha

8/10 不錯

Andi (New York)

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 2 晚
Natasha Ludlow - General Manager 於 2024年4月17日的回應
Dear Andi,Thank you very much for your fantastic review! I am more than happy to know you enjoyed your stay with us and we hope to see you again soon. many thanks, Natasha

10/10 優異

carolina de la

伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
My stay was excellent, just note that the room is very small, but the room was very clean, the staff was amazing, and the hotel is in a prime location. I would definitely stay here again and i recommend it.
於 2024 年 4 月住了 2 晚
Natasha Ludlow - General Manager 於 2024年4月16日的回應
Dear Carolina de la,Thank you very much for your fantastic feedback and recommendation! I am more than happy to know you enjoyed your stay with us and my team looked after you so well. We hope to see you again soon. many thanks, Natasha

10/10 優異

Karmen

讚好：設施服務和住宿狀況
Yhe location of this hotel was perfect for us! Close to Apollo Theater, Victoria Station, bus stops and West Minster Abbey.
於 2024 年 4 月住了 1 晚
Natasha Ludlow - General Manager 於 2024年4月16日的回應
Dear Karmen,Thank you very much for your fantastic feedback! I am delighted to know you enjoyed your stay with us and found the hotel location most convenient with easy access to explore the main attractions in London. We hope to see you again soon. many thanks, Natasha

10/10 優異

Ryndy

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
This was my first time visiting London and the location is in the perfect location definitely cannot wait to be back absolutely love this hotel and London
於 2024 年 4 月住了 6 晚
Natasha Ludlow - General Manager 於 2024年4月16日的回應
Dear Rydny,Thank you very much for your fantastic review! I am delighted to know you enjoyed your stay with us and we hope to see you again soon. many thanks, Natasha

6/10 一般

Gloria

伴侶同遊
If you want to stay in a” cruise hotel”, not personalize, not friendly, or enormous hotel, then choose this incredible, enormous hotel You have to walk long corridors and distance to your room. Even some times take two elevators or use stairs to get to your room There is no space to put your staff in the room and the bathroom Is tiny
於 2024 年 4 月住了 3 晚
Natasha Ludlow - General Manager 於 2024年4月25日的回應
Dear Gloria,First of all, thanks for taking the time to review your recent stay with us! I am pleased your overall stay was a satisfactory one and will follow up on your comments with our relevant teams. I trust we can welcome you back soon on a future occasion. many thanks, Natasha

10/10 優異

Carlos

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Good location, clean. Improve tv channels options.
於 2024 年 4 月住了 3 晚
Natasha Ludlow - General Manager 於 2024年4月23日的回應
Dear Carlos,Thank you very much for your amazing feedback! I am more than happy to know you enjoyed your stay with us and found the hotel location most convenient with easy access to explore the main attractions in London. We hope to see you again soon. many thanks, Natasha

10/10 優異

Elizabeth (Upper Darby)

伴侶同遊, 多人同遊
讚好：職員與服務、設施服務和住宿狀況
We stayed here for two nights and we loved it! We will be back!
於 2024 年 4 月住了 2 晚
Natasha Ludlow - General Manager 於 2024年4月16日的回應
Dear Elizabeth,Thank you so much for your amazing feedback! I am more than happy to know you enjoyed your stay with us and we hope to se you again soon. many thanks, Natasha

10/10 優異

Mauricio

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Hermoso hotel muy bien ubicado limpio y cómodo y el personal muy atento
於 2024 年 4 月住了 3 晚
Natasha Ludlow - General Manager 於 2024年4月16日的回應
Dear Mauricio,Thank you very much for your amazing feedback! I am delighted to know enjoyed your stay with us and found the hotel location most convenient with easy access to explore the main attractions in London. We hope to see you again soon. many thanks, Natasha

10/10 優異

Daryl

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
At Victoria Station. Excellemt staff. Everyone well trained and helpful. Hotel in perfect state of maintenence.
於 2024 年 4 月住了 3 晚
Natasha Ludlow - General Manager 於 2024年4月16日的回應
Dear Daryl,Thank you very much for your lovely feedback! I am more than happy to know you enjoyed your stay with us and found my team so helpful. We look forward to welcoming you back soon. many thanks, Natasha

10/10 優異

Nancy

讚好：整潔度、職員與服務、設施服務和住宿狀況
This is a lovely hotel. I was a little concerned about the safety of the neighborhood because it is so close to bus station, but I did not feel unsafe at all walking around. The staff went above and beyond to help me resolve an issue. And it was soooo quiet. I would definitely stay here again.
於 2024 年 4 月住了 3 晚
Natasha Ludlow - General Manager 於 2024年4月16日的回應
Dear Nancy,Thank you so much for your fantastic feedback! It's a truly pleasure to know you enjoy your stay with us and my team looked after you so well. We look forward to welcoming you back soon. many thanks, Natasha

10/10 優異

TENLEY

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
This property was perfectly located for walking to Big Ben and the London Eye. Also a 2 min walk to Victoria Station which made underground transportation a breeze. Will definitely choose to stay here next time in London
於 2024 年 4 月住了 2 晚
Natasha Ludlow - General Manager 於 2024年4月16日的回應
Dear Tenley,Thank you very much for your fantastic review! It's a truly pleasure to know you enjoyed your stay with us and we look forward to welcoming you back soon. many thanks, Natasha

10/10 優異

Chaoran (Sammamish)

於 2024 年 4 月住了 3 晚

10/10 優異

Yevgeniy

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Good rooms. Clean.
於 2024 年 4 月住了 5 晚
Natasha Ludlow - General Manager 於 2024年4月12日的回應
Dear Yevgeniy,Thank you very much for your lovely review! I am more than happy to know you enjoyed your stay with us and we look forward to welcoming you back soon. many thanks, Natasha

10/10 優異

Christina

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
This is the best hotel I’ve ever stayed at. The staff were so helpful; they had a menu of different types of pillows you could try! It is close to all the main tourist attractions and if you can get the hang of the tube it’s even closer! The bonus was the fridge was stocked for free use. The rain shower showerhead was such an indulgence!
於 2024 年 4 月住了 4 晚
Natasha Ludlow - General Manager 於 2024年4月11日的回應
Dear Christina,Thank you very much for your amazing review! I am more than happy to know you enjoyed your stay with us and found my team so helpful. We look forward to welcoming you back soon. many thanks, Natasha

10/10 優異

Annel

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
It was a great location and the Hotel was very clean.
於 2024 年 4 月住了 2 晚
Natasha Ludlow - General Manager 於 2024年4月11日的回應
Dear Anne,Thank you very much for your lovely feedback! I am delighted to know you enjoyed your stay with us and found the hotel location most convenient with easy access to explore the main attractions in London. We look forward to welcoming you back soon. many thanks, Natasha

10/10 優異

Michelle

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Location is good, lots of convenient store and restaurants. Staff are very nice and helpful. Definitely will recommend and come back again. 😀
於 2024 年 3 月住了 5 晚
Natasha Ludlow - General Manager 於 2024年4月11日的回應
Dear Michelle,Thank you very much for your amazing feedback and recommendation! I am delighted to know you enjoyed your stay with us and found my team so helpful and the hotel location most convenient with easy access to explore the main attractions in London. We look forward to welcoming you back soon. many thanks, Natasha

10/10 優異

Steve

讚好：整潔度、職員與服務、設施服務和住宿狀況
Being an the bus hub and shopping center made meeting tour buses simple and shopping readily available. Also the on site restaurant was great.
於 2024 年 4 月住了 4 晚
Natasha Ludlow - General Manager 於 2024年4月11日的回應
Dear Steve,Thank you for your review! I am more than happy to know you enjoyed your stay with us and we hope to see you again soon. many thanks, Natasha

10/10 優異

Steele

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Great location with friendly staff. We received welcome gifts in our room and complementary mini bar in room that is refilled daily. Room is clean with plenty charging ports. We stayed for 9 days on family trip, it’s right next to Victoria station so super easy with lots transportation choices. Restaurant onsite was trendy with awesome drink menu, no need to go far. Lots dining options near by as well. We booked early so our package also included complementary English breakfast, great spread. Same menu daily but you can pick different things, for those coffee or tea lover. They have espresso machines and drip coffee options. Tea pot provided with lots tea options…totally save you some money from having to go eat out in the morning. Highly recommend!
於 2024 年 3 月住了 9 晚
Natasha Ludlow - General Manager 於 2024年4月11日的回應
Dear Steele,Thank you very much for your fantastic feedback and recommendation! I am delighted to know you enjoyed your stay with us and found my team so friendly. We look forward to welcoming you back soon. many thanks, Natasha

10/10 優異

Andrew

讚好：整潔度、職員與服務、設施服務和住宿狀況
Paddy was great! He helped us with several things including recommendations and transportation. And he was a lot of fun!
於 2024 年 4 月住了 5 晚
Natasha Ludlow - General Manager 於 2024年4月9日的回應
Dear Andrew,Thank you very much for your fantastic feedback! I am more than happy to know you enjoyed your stay with us and found my team so helpful. Thank you for Paddy's personal mention, he will much appreciate it. We hope to see you again soon. many thanks, Natasha

10/10 優異

Philippa Madeleine

親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Loved the Soak too
於 2024 年 4 月住了 1 晚
Natasha Ludlow - General Manager 於 2024年4月9日的回應
Dear Philippa,Thank you very much for your amazing feedback! I am delighted to know you enjoyed your stay with us as well as our restaurant The Soak. We look forward to welcoming you back soon. many thanks, Natasha