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教練與馬酒店的評價

3.5 out of 5
教練與馬酒店
8 Kew Green, Richmond, England

評價

9.4

完美

10 分評分，優異；465 則評價中有 319 則" "
8 分評分，不錯；465 則評價中有 126 則" "
6 分評分，一般；465 則評價中有 13 則" "
4 分評分，欠佳；465 則評價中有 5 則" "
2 分評分，很差；465 則評價中有 2 則" "

9.6/10 

整潔度

9.4/10 

職員與服務

9.0/10 

設施服務

9.0/10 

住宿狀況

8.8/10 

環保程度

評價

8/10 不錯

Suet Ying

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2017 年 9 月住了 1 晚

8/10 不錯

Pui Yan (Hong Kong)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Comfort room, nice staff
Comfort room and nice staff but a little bit far from the station

10/10 優異

Beatrice

A tad expensive but otherwise very good
於 2024 年 4 月住了 1 晚

8/10 不錯

Paul

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Very convenient for a visit to Kew Gardens, great atmosphere and service. Nearest tube 10 minute walk. Easy to find and on site safe parking.
於 2024 年 4 月住了 2 晚

10/10 優異

Michael (Louisville)

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The staff was courteous and helpful during our short stay. The pub/inn atmosphere was wonderful.
於 2024 年 4 月住了 2 晚

10/10 優異

Ana

多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Very quaint and beautiful. Very clean room , gorgeous dining areas .
於 2024 年 4 月住了 1 晚
Coach and Horses Kew team. 於 2024年4月17日的回應
Dear Ana, Thank you for your lovely comment. We hope to see you again,Kindest regards Coach and Horses Kew

10/10 優異

Nazanin

伴侶同遊, 商務旅客
讚好：整潔度、職員與服務和住宿狀況
Overall fantastic stay
於 2024 年 4 月住了 1 晚

10/10 優異

EMMANUELLA

家人同遊, 親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Unique decor , very large rooms Large comfortable bed with extremely frieldly staf They were angelic , Alicia , Hanna , mandy and i didnt get all their names .we will be back as we felt very much at home . Thank you so much for looking after us during our stay .
於 2024 年 4 月住了 5 晚
Coach and Horses Kew 於 2024年4月11日的回應
Dear Emmanuella. Thank you a million for your kind words. We hope to see you againKind regards Coach and Horses Kew

8/10 不錯

Ian

讚好：整潔度、職員與服務、設施服務和住宿狀況
A very nice hotel in a great location, right on Kew Green. Staff were generally friendly. We didn’t eat there as we wanted to try one of the other options. Kew Gardens are an easy walk away as is the river.
於 2024 年 3 月住了 1 晚
Coach and Horses Team 於 2024年4月6日的回應
Ian, we are so pleased you enjoyed your visit to Coach & Horses (Hotel)!

10/10 優異

Claire

Friendly and helpful staff. Great breakfast.
於 2024 年 3 月住了 5 晚
Coach and Horses Kew 於 2024年4月17日的回應
Dear Claire, Thank you for your lovely comments. we hope t see you again. Best wishes Coach and Horses Kew team

10/10 優異

Louise

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 3 月住了 1 晚

10/10 優異

Thomas

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 3 月住了 1 晚

8/10 不錯

Victoria

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The staff were very helpful and friendly. Nothing was too much trouble. Parking at the hotel was a bonus in Kew. Breakfast was good plenty of choice. Would like to see toast and marmalade offered. Tea was served randomly from conventional pots to bags in the cup with no saucer? Seemed understaffed at times. However I would return as it has a very friendly atmosphere and very convenient.
於 2024 年 2 月住了 3 晚
Coach and Horses Team 於 2024年4月20日的回應
Hello Victoria, thank you; we appreciate your feedback!C&H Team

8/10 不錯

Christopher

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 1 月住了 1 晚

10/10 優異

Vicky

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Cosy,easy walking distance to Kew Gardens
A very comfortable room in a great location close to Kew Gardens. Great pub food and wonderful staff who were very attentive, friendly and kind. Lots of extra touches in the room with the coffee machine, variety of teas, cookie and fruit. A special mention to Alicja on reception…great customer service….Thank you Alicja.
於 2024 年 1 月住了 5 晚

10/10 優異

Mary

於 2024 年 1 月住了 1 晚

10/10 優異

Rory

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 1 月住了 1 晚
Coach and Horses Team 於 2024年4月20日的回應
Rory, thank you so much for the positive review!C&H Team

10/10 優異

Susan

多人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 1 月住了 1 晚

10/10 優異

Neil

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
A Perfect Weekend
Everything was fine. Nice hotel, friendly staff and good service. Location also perfect for us with Kew and Brentford fc so close by.
於 2024 年 1 月住了 1 晚

10/10 優異

Jane

於 2024 年 1 月住了 1 晚
Coach and Horses Team 於 2024年4月20日的回應
Jane, thank you so much for the positive review!

10/10 優異

Jonathan

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
2 nights in Kew
Fantastic location, friendly and helpful staff. Can’t complain about a single thing. Ideal carpark. Beautiful hotel, great food. Very comfy bed.
於 2024 年 1 月住了 2 晚

10/10 優異

Farrah E

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The hotel was brilliant altho you can see small signs of wear And tear. The staff went above and beyond from the moment we stepped in to the moment we left. We plan to come back. Thank you very Much, A at reception and the rest of the team
Coach and Horses Team 於 2024年4月20日的回應
Farrah E, thank you so much for the positive review!C&H Team

10/10 優異

MARK

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Wife's 60th Birthday
We stayed at the Coach and horses because we were visiting Kew Gardens. The entrance (Elizabeth gate) is only 5 minutes walk away. The staff are lovely, knowing it was the wife's birthday they left a card in the room for when we arrived. Very clean. The food was good. A bit noisy due to being in the flight path for Heathrow Airport. The river Thames is not far away and you can walk along the river into Richmond.There is secure parking under the hotel but spaces are limited. Definitely stay there again.
於 2023 年 12 月住了 3 晚

10/10 優異

Fiona

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Twixmas break
Lovely hotel - couldn't fault it. Staff exceptionally helpful and friendly. Excellent location. Comfy, clean and cosy room with very nice ensuite shower and minibar & hamper.
於 2023 年 12 月住了 2 晚

10/10 優異

Mark

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Superb all round. Great location, staff are really friendly and helpful, room was faultless, atmosphere in the bar was lovely, secure parking was a bonus, and great value too. First class, will be back!
於 2023 年 12 月住了 2 晚
Alan Morrison 於 2023年12月30日的回應
Dear Mark, Thank you, kindly for your lovely comments. Have a wonderful 2024. We hope to see you again. Best wishes Coach and Horses Kew

10/10 優異

harriet

多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Friendly helpful staff, lovely food
於 2023 年 11 月住了 1 晚

10/10 優異

Michael

讚好：職員與服務和住宿狀況
於 2023 年 11 月住了 1 晚
Alan Morrison 於 2023年11月24日的回應
Michael, we really appreciate your positive review!

10/10 優異

Jessica

讚好：整潔度、職員與服務、設施服務和住宿狀況
It was great and the staff were very friendly and helpful. Close walk to Kew Gardens, great pub atmosphere downstairs and food.
於 2023 年 11 月住了 1 晚
Alan Morrison 於 2023年12月4日的回應
Dear Jessica, We appreciate your positive review of your recent experience with us!We hope to see you soon again. Kind regards, Coach and Horses Kew Team

10/10 優異

Wendy

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Lovely pub stay
Great room, friendly staff, especially Alicja who was excellent, and went out of her way to be helpful. Nice food in restaurant. Very good value and in a lovely location, short walk to Kew Gardens.
於 2023 年 10 月住了 4 晚

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Perfect
What a perfect 1st stop for a visit to London! Kew Garden is a few steps away, lovely restaurants and all walkable. Very clean rooms! Staff, so helpful and friendly. Would stay here again!
於 2023 年 10 月住了 2 晚

10/10 優異

Nick

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The room we had was comfortable and very quiet. We were on the ground floor in a group of rooms whch are some way distant from bars and restaurants. The room was a good size and clean. The staff were very welcoming and helpfull. And the pub was good too!
於 2023 年 10 月住了 2 晚
Alan Morrison 於 2023年12月4日的回應
Dear Nick, Thank you for these kind words, I'll make sure to pass on the message to the team. We hope to see you soon again. Kind regards, Coach and Horses Kew Team

10/10 優異

Jeffrey

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Staff was super helpful on helping us with walking directions and bus services. Room was clean and comfortable. Right next to Kew Gardens and the pier to catch a boat to Hampton Court. One negative: Breakfast food was not very good. That said, would definitely recommend this hotel.
於 2023 年 10 月住了 2 晚
Alan Morrison 於 2023年11月21日的回應
Dear Jeffrey, thank you for your kind words and this wonderful review!We hope to see you soon again. Kind regards, Coach and Horses Kew Team.

10/10 優異

Øyvind

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Fantastisk sted i Kew Garden
Jeg har funnet et nytt favoritthotell i London!
於 2023 年 10 月住了 1 晚
Coach and Horses Kew team. 於 2023年10月11日的回應
Thank you a million for your lovely comment. Have a wonderful day .

10/10 優異

Richard

讚好：整潔度、職員與服務和住宿狀況
於 2023 年 10 月住了 4 晚

10/10 優異

Teo (Palo Alto)

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
We booked the place because we had a birthday party to attend to in the Kew neighborhood. Came right on time for the WC rugby game and Sunday roast. Already at the check in we got the “vibe” of the place. The positivity was overwhelming. We stayed in room 17 with the windows to the back. The room was spacious and the bed was king size and perfect. We stayed only two nights but could have stayed longer. The closeness to the path alongside river Thames, Kew gardens, Richmond etc was all an extra. Taxi ride to LHR was about 20min. We can highly recommend staying @thecoachandhorses Like they say you get a bang for your buck
於 2023 年 9 月住了 2 晚
Alan Morrison 於 2023年11月21日的回應
Dear Teo, We are so happy to read such a great review! We hope to see you soon again. Kind regards, Coach and Horses Kew Team.

10/10 優異

Joyce

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Lovely Hotel
Really lovely hotel, friendly staff, clean and comfortable room, nice area, easy to get in and out of London from
於 2023 年 9 月住了 3 晚

10/10 優異

Scott (Durham)

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
We loved the staff, especially Alicja, who was most helpful and welcoming! The two bartenders we met were also very helpful. The rooms were clean and comfortable.
於 2023 年 9 月住了 1 晚
Alan Morrison 於 2023年11月21日的回應
Dear Scott, Thank you for taking the time to let us know how we did, I'll make sure to pass the message to the team!We hope to see you soo again. Kind regards, Coach and Horses Kew Team.

10/10 優異

Deborah

於 2023 年 6 月住了 2 晚

10/10 優異

David

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Nice to be back and stay at the Coach and Horses
I do like staying at the Coach and Horses my second visit. It is in a great location and I found the staff are friendly, helpful and very welcoming on arrival and friendly as well on departure. My room was good as was the bathroom and all clean and tidy. Breakfast was also of a good standard and I enjoyed an evening meal of fish pie in the Library room followed by Sticky toffee pudding. Will be back to stay again. Many thanks to all the staff.
於 2023 年 9 月住了 2 晚

10/10 優異

William

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Very friendly and comfortable.
於 2023 年 9 月住了 3 晚

10/10 優異

Myla

讚好：整潔度、住宿狀況和客房舒適度
Perfect place to stay in Kew
This is our second stay at the Coach and Horses, and once again we found a pleasant, helpful staff, charming rooms and good food. And all walking distance to Kew Gardens and the Kew Gardens underground station! The beds are comfortable and the rooms are surprisingly quiet and peaceful for such a busy location! We highly recommend.
於 2023 年 9 月住了 5 晚

10/10 優異

Gareth

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Perfect
From start to finish, an outstanding stay. Location, facilities and staff all excellent. Far better than supposed high end chain hotels. Nothing was too much trouble shout out to receptionist (Alisha?)
於 2023 年 9 月住了 1 晚

8/10 不錯

Stuart

於 2023 年 8 月住了 5 晚

8/10 不錯

Alan

伴侶同遊
讚好：設施服務
Good for parking, very convenient for why we was there (access to Kew) very friendly staff
於 2023 年 8 月住了 2 晚
Erica & Alan Wiles & Morrison 於 2023年8月18日的回應
Good evening, Alan. Happy Sunday. Thank you for your comments, we hope to see you again.Best wishes Coach and Horses Kew team.

10/10 優異

Juliet

伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
Very helpful and friendly staff at reception desk. Excellent food in restaurant Easy walk to Kew Gardens, tube station and bus Good sized room
於 2023 年 7 月住了 3 晚
Coach and Horses Kew team. 於 2023年8月8日的回應
Dear Juliet,Thank you so much for your lovely review.We hope to see you again. Kindest regards Coach and Horses Kew team.

10/10 優異

Patricia

伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
A lovely characterful pub, comfortable and welcoming. The staff were very helpful and friendly. Our room was spacious and smart. So convenient for Kew. Would thoroughly recommend.
於 2023 年 7 月住了 1 晚
Coach and Horses Kew team. 於 2023年8月8日的回應
Dear Patricia, Thank you for staying with us and giving us an amazing score :) We hope to see you again. Best wishes Coach and Horses Kew team.

10/10 優異

Sarah

於 2023 年 6 月住了 1 晚

8/10 不錯

Shirl

於 2023 年 6 月住了 2 晚

10/10 優異

Cindy

伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
Would definitely recommend it. Food was excellent and staff went out of their way to make our stay there great! Everyone was friendly and helpful.
於 2023 年 6 月住了 2 晚

10/10 優異

Lauren

家人同遊
讚好：整潔度、職員與服務和客房舒適度
於 2023 年 6 月住了 3 晚