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外交酒店的評價

3 out of 5
外交酒店
2 Chesham Street, London, England

評價

7.4

不錯

10 分評分，優異；273 則評價中有 69 則" "
8 分評分，不錯；273 則評價中有 105 則" "
6 分評分，一般；273 則評價中有 63 則" "
4 分評分，欠佳；273 則評價中有 26 則" "
2 分評分，很差；273 則評價中有 10 則" "

7.8/10 

整潔度

8.4/10 

職員與服務

7.8/10 

設施服務

6.8/10 

住宿狀況

評價

10/10 優異

Victoria

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2020 年 3 月住了 1 晚
The Diplomat Hotel 於 2020年3月11日的回應
Thank you for your review! We really appreciate your feedback!

10/10 優異

luiz

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Excellent , as always!
於 2020 年 2 月住了 4 晚
The Diplomat Hotel 於 2020年3月3日的回應
Thank you for your review! We really appreciate your feedback!

4/10 欠佳

真實旅客

讚好：職員與服務
不滿：設施服務和住宿狀況
The location is amazing! The property is a throw back to the 1950’s, not in a good way! The room was TINY, crappy single bed, cannot control temperature was way too hot,! My bad, you get what you pay for. T
於 2019 年 12 月住了 1 晚
George Antonakopoulos 於 2020年1月5日的回應
Thank you for your feedback and for staying with us. We have rooms of various sizes ranging from 12 square meters up to 35 square meters, depending on the room type. In regards to the temperature, reception is always happy to assist if you feel uncomfortable.

6/10 一般

Ankit

讚好：整潔度和職員與服務
不滿：住宿狀況和客房舒適度
於 2019 年 12 月住了 1 晚
The Diplomat Hotel 於 2019年12月31日的回應
Thank you for your review! We really appreciate your feedback!

8/10 不錯

Magdalena

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 11 月住了 2 晚
The Diplomat Hotel 於 2019年12月3日的回應
Thank you for your review! We really appreciate your feedback!

10/10 優異

真實旅客

商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
Good location, good facilities, of cause good staffs.
於 2019 年 11 月住了 1 晚
The Diplomat Hotel 於 2019年12月3日的回應
Thank you for your review! We really appreciate your feedback!

10/10 優異

真實旅客

讚好：整潔度和職員與服務
Lovely stay, great location. Rooms a bit dated but spacious and charming. Would stay there again.
於 2019 年 11 月住了 1 晚
The Diplomat Hotel 於 2019年11月12日的回應
Thank you for your review! We really appreciate your feedback!

10/10 優異

真實旅客

家人同遊
讚好：整潔度、職員與服務和住宿狀況
Really great location! We weren’t looking for anything too crazy, just to be close to Victoria station. But this place had lots of charm and everyone was soooo nice.
於 2019 年 10 月住了 1 晚
The Diplomat Hotel 於 2019年11月3日的回應
Thank you so much for your review! We really appreciate your feedback!

6/10 一般

thomas

於 2019 年 10 月住了 1 晚

8/10 不錯

真實旅客

商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
This is a sweet little place at a perfect location for central London visits. My single room was of modes size but had all I needed for a pleasant stay. The room could welcome a touch of renovation, but bed was good for sleeping. Unfortunately, only UK standard plugs, so don't forget your adapter. The staff is extremely friendly and pleasant, makes feel staying at home. I will be checking the place again for sure.
於 2019 年 10 月住了 1 晚
The Diplomat Hotel 於 2019年11月3日的回應
Thank you so much for your review! We really appreciate your feedback!

10/10 優異

Marilyn

多人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 10 月住了 6 晚
The Diplomat Hotel 於 2019年11月3日的回應
Thank you for your review. We really appreciate your feedback

6/10 一般

Maibritt

讚好：職員與服務
不滿：住宿狀況和客房舒適度
Tiny, worn-down rooms. Good location and friendly
I got a small, worn-down room under the roof. The bed was hard and the bathroom so worn-out it was impossible to see if it was clean or not. The staff was friendly and helpful and the location was great. I'll probably not stay there again though.
於 2019 年 9 月住了 4 晚
The Diplomat Hotel 於 2019年10月15日的回應
Thank you for your review. We really appreciate your feedback!

8/10 不錯

Cynthia

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Comfortable beds, nice location
I found my room "street Level" to be rather noisy, so they moved me to the 2nd floor, was much better, Bed was comfortable and overall it was a nice place to stay, great location, very helpful staff...
於 2019 年 10 月住了 5 晚
George Antonakopoulos 於 2019年10月7日的回應
Thank you for your review, Cynthia. We look forward to welcoming you back to our hotel!

8/10 不錯

Helen

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 6 月住了 1 晚
The Diplomat Hotel 於 2019年10月15日的回應
Thank you for your review. We really appreciate your feedback!

4/10 欠佳

Brooke

多人同遊
不滿：整潔度、住宿狀況和客房舒適度
Screams of a lack of pride in ownership
This property is in dire need of updating. Poor drainage - VERY DIRTY - not to mention the security issue that comes with having to leave your room key with the front desk. That’s right - lock everything up in the unattached safe or take it with you because the property requires that you leave your key with them in case of emergency. Strange and disconcerting. Property is in a neighborhood so dining options are further away. The shower is awkward, tiny and leaky. The cost is inexplicably expensive and feels like thievery considering the condition. There are better options and I HIGHLY recommend them above our experience at the Diplomat. Besides the old dirty carpet, out of date plumbing and lack of convenience the place was layered in dust and lazy maintenance.
於 2019 年 10 月住了 1 晚
The Diplomat Hotel 於 2019年10月15日的回應
Thank you for your review. We really appreciate your feedback!

6/10 一般

真實旅客

商務旅客
讚好：職員與服務
Hotel Correcto pero viejo
Hotel correcto pero viejo
於 2019 年 9 月住了 1 晚
The Diplomat Hotel 於 2019年9月30日的回應
Thank you for your review. We really appreciate your feedback!

8/10 不錯

Joergen

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 9 月住了 2 晚
The Diplomat Hotel 於 2019年10月15日的回應
Thank you for your review. We really appreciate your feedback!

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 9 月住了 4 晚
The Diplomat Hotel 於 2019年9月27日的回應
Thank you for your review. We really appreciate your feedback!

6/10 一般

真實旅客

讚好：整潔度和職員與服務
不滿：設施服務
The hotel is not perfect for a 3 stars hotel however I would give it 2 stars. The price is quite high with respect to the facilities and I believe it is because of the location only. I check the facilities to make sure the rooms have fridge however When I got my room ( single bed ) I noticed that it doesn’t include a fridge. The elevator also is very tight and old fashion. The price that I paid for a tight single room is not worth it at all.
於 2019 年 9 月住了 2 晚
The Diplomat Hotel 於 2019年9月9日的回應
Thank you for your review. We really appreciate your feedback.

6/10 一般

真實旅客

讚好：整潔度和職員與服務
不滿：住宿狀況和客房舒適度
Weekend
Gammalt rum, utan ac så det blev väldigt varmt.
於 2019 年 8 月住了 2 晚
The Diplomat Hotel 於 2019年9月9日的回應
Thank you for your review. We really appreciate your feedback.

8/10 不錯

Donald

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Great value in SW1!
Very central location. Six minutes walk to Sloane Square tune or red bus into the West End. Tariff very reasonable for Belgravia. Have stayed here several times over the years. A bit quaint (especially the lift) but comfortable and friendly.
於 2019 年 8 月住了 3 晚
George Antonakopoulos 於 2019年8月24日的回應
Thank you for your review, Donald! We look forward to seeing you again.

8/10 不錯

真實旅客

讚好：整潔度、職員與服務和設施服務
Water dispensers on each floor but only third floor had chilled water. Should install power sockets for the other two machines.
於 2019 年 8 月住了 5 晚
The Diplomat Hotel 於 2019年8月18日的回應
Thank you for your review. We really appreciate your feedback.

10/10 優異

真實旅客

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The location was beautiful! The staff was very helpful especially Melina!
於 2019 年 8 月住了 1 晚
George Antonakopoulos 於 2019年8月12日的回應
Thank you for your feedback! Milena is a valuable member of our staff and she will be delighted to see your comment.

10/10 優異

Rhianne

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Great location!!!
Brilliant from start to finish. Visited with my mum for a party at Hyde park . Perfect location! Great value! Really enjoyed our stay would definitely recommend and would definitely stay again.! Although we didn't spend much time at the hotel it was perfect for our needs!
於 2019 年 7 月住了 1 晚
The Diplomat Hotel 於 2019年8月7日的回應
Thank you for your review! We really appreciate your feedback!

2/10 很差

真實旅客

讚好：整潔度和職員與服務
不滿：住宿狀況和客房舒適度
My room was on the fourth floor. There was absolutely NO air circulation. To say it was HOT is an understatement. I didn’t get any sleep. I just sweat. It was a sauna. The window barely opened at the top so even when it cooled off a bit outside it didn’t matter. No cool air came into the room.
於 2019 年 7 月住了 2 晚
The Diplomat Hotel 於 2019年7月9日的回應
Thank you for your review. We really appreciate your feedback.

8/10 不錯

真實旅客

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Very friendly staff, clean in all areas. Single bedroom spacious, ample storage, bed very comfortable. The only gripe was that the sink plug wouldn’t close. Would definitely stay there again.
於 2019 年 7 月住了 1 晚
The Diplomat Hotel 於 2019年7月9日的回應
Thank you for your review! We really appreciate your feedback.

6/10 一般

James

讚好：整潔度和職員與服務
不滿：住宿狀況
Good service, but hotel could use a renovation
Staff are very friendly and helpful, and breakfast is good, but hotel is old and could use a renovation. Also no AC which doesn't usually matter but sometimes in summer it can be hot.
於 2019 年 6 月住了 4 晚
The Diplomat Hotel 於 2019年7月9日的回應
Thank you for your review, James! We really appreciate your feedback.

8/10 不錯

真實旅客

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Great location. I’ll upgrade to a deluxe room next time!
於 2019 年 6 月住了 3 晚
The Diplomat Hotel 於 2019年7月2日的回應
Thanks for staying with us. We appreciate your feedback!

10/10 優異

Susan

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Very nice hotel with old world charm in quiet location with extremely friendly and helpful staff. Room was large with many amenities and good wifi. Good and ample breakfast available. Convenient walking to underground station, shops and restaurants. Guidance and recommendations by front desk staff was much appreciated.
於 2019 年 6 月住了 3 晚
The Diplomat Hotel 於 2019年7月2日的回應
Thanks for staying with us. We appreciate your feedback! We hope to welcome you again.

10/10 優異

真實旅客

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Really lovely area. Close to buses and tube stations. Staff very friendly. We will book again. We also thought old lift was cute.
於 2019 年 6 月住了 2 晚
The Diplomat Hotel 於 2019年7月2日的回應
Thanks for staying with us. We appreciate your feedback! We hope to welcome you again.

8/10 不錯

真實旅客

讚好：整潔度和職員與服務
Convenient location for my needs at an affordable price
於 2019 年 6 月住了 1 晚

8/10 不錯

Alexis

讚好：整潔度和住宿狀況
於 2019 年 6 月住了 7 晚
The Diplomat Hotel 於 2019年7月2日的回應
Thanks for staying with us. We appreciate your feedback! We hope to welcome you again.

10/10 優異

sandrine

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Bon rapport qualité prix
Chambre petite (normal à Londres), propre, bouilloire avec sachets de thé et de café, lit confortable, salle de bain un peu petite (proportionnelle à la chambre). Personnel aimable et serviable. Seul bémol: l'ascensceur s'arrette au 3ème étage (j'étais au 4 ème) les escaliers pour accéder à l'étage étaient étroits, un peu compliqué si vous avez des difficultés à marcher, surtout en montant ou descendant ses bagages. Mais ne pas hésiter à demander de l'aide au personnel (je les ai vu descendre les bagages d'autres clients). Victoria coach station n'est pas loin à pied ce qui était très interessant pour moi. Je le recommande volontier et j'y retournerais probablement la prochaine fois que j'irais à Londres.
於 2019 年 6 月住了 2 晚
The Diplomat Hotel 於 2019年6月27日的回應
Thank you for your review! We hope to welcome you again.

8/10 不錯

真實旅客

家人同遊
讚好：整潔度和職員與服務
The position is very convenient- a 10 minute walk from Sloan Sqaure and Harrods. In a beautiful area
於 2019 年 6 月住了 1 晚
The Diplomat Hotel 於 2019年6月25日的回應
Thanks for staying with us. We appreciate your feedback!

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Very friendly and helpful staff
An excellent hotel with everything you need for a good stay in London. Staff were very friendly and helpful which always helps to make a good experience. Would recommend and will book again. Nearest tube Sloane Square about 7 mins walk and surrounding area has plenty of restaurants and shops.
於 2019 年 6 月住了 1 晚
The Diplomat Hotel 於 2019年6月22日的回應
Thank you for staying with us! we appreciate your feedback!

8/10 不錯

Rune

讚好：整潔度和職員與服務
Helt greit hotell, men veldig dårlig wifi.
於 2019 年 6 月住了 1 晚
The Diplomat Hotel 於 2019年6月22日的回應
Thank you for staying with us! We appreciate your feedback!

10/10 優異

真實旅客

商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
Staying at the Diplomat hotel was like stepping back in time (in the best way!) The building has so much charm, but more importantly, the staff were exceptional. As a single traveller, they made me feel very welcome - and nothing was too much trouble. I stayed in a single room and all facilities were of good quality. Usually my rule is to avoid breakfast at hotels (oftentimes they can be way overpriced) - here, I decided that the price was very reasonable and the breakfast experience turned out to be a delight! Tucked away in the basement, with access to the garden/patio area via french windows, the breakfast room was cozy and well-appointed. For me, the added bonus was the background music (eclectic show tunes). As someone who can’t abide facing the news first thing in the morning, this was so much more refreshing. Overall, I would not hesitate to stay here again, at this gorgeous hotel - with its beautiful architecture, and more importantly, its beautiful people.
於 2019 年 6 月住了 2 晚
The Diplomat Hotel 於 2019年6月22日的回應
It was our pleasure have you here, thank you for staying with us! Looking forward to seeing you back!

10/10 優異

Debbie (Dothan, AL)

商務旅客, 多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
My room was comfortable and spacious. Upgraded by their generosity to a queen room. Bathroom spotless. Bed comfortable. Working amenities. Breakfast was delicious and affordable. Every single person working the front desk went out of their way for me and with a smile every single time. Thank you to The Diplomat Hotel.
於 2019 年 5 月住了 4 晚
The Diplomat Hotel 於 2019年6月7日的回應
Thanks for staying with us! We appreciate your feedback! Looking forward to seeing you back!

10/10 優異

真實旅客

家人同遊
讚好：職員與服務、設施服務和住宿狀況
Great location; comfortable bed; very friendly staff; !!!
於 2019 年 5 月住了 7 晚
George Antonakopoulos 於 2019年6月4日的回應
Thank you for your feedback. We are very happy you liked the hotel and service.

8/10 不錯

Kari-Anne

讚好：整潔度、職員與服務和客房舒適度
Fin beliggenhet
Koselig hotell og ansatte. Trygt og rolig strøk og i tillegg veldig nær Sloane Square. Litt nedslitt, men var nok et ærverdig hotell i glansdagene.
於 2019 年 5 月住了 3 晚
George Antonakopoulos 於 2019年6月4日的回應
Thank you for your review, Kari-Anne. We hope to welcome you again.

10/10 優異

Allison

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 5 月住了 1 晚
George Antonakopoulos 於 2019年5月29日的回應
Thanks for your feedback, Allison.

6/10 一般

真實旅客

讚好：職員與服務
不滿：設施服務和住宿狀況
The location is fantastic, the staff went out of their way and were so helpful and accommodating. I’m sure I had the smallest room in London 😂. Couldn’t open my suitcase all the way!
於 2019 年 5 月住了 3 晚
George Antonakopoulos 於 2019年5月29日的回應
Thanks for your review. Our hotel has a varied room size selection. Please let us know if you need something more spacious next time!

10/10 優異

真實旅客

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
I had a warm welcome and found the reception staff were warm and helpful. This made a difference to our overnight stay which was also clean, comfortable and a pleasant experience.
於 2019 年 5 月住了 1 晚
The Diplomat Hotel 於 2019年5月27日的回應
Thanks for staying with us. We appreciate your feedback! Looking forward to seeing you back!

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2019 年 5 月住了 1 晚
George Antonakopoulos 於 2019年5月10日的回應
Thank you for your review!

6/10 一般

真實旅客

讚好：整潔度、職員與服務和住宿狀況
不滿：設施服務
Hallo Für mich wäre das Hotel in einem anderen Zimmer mind. 4 von 5 Punkte wert gewesen...aber leider hat das Zimmer die Punkte zerstört! Erst einmal allgemein: Das Hotel ist in einer Super Lage und wenn auch etwas antiquiert von der Einrichtung in einem gutem Zustand! (England halt ;-) ) Das Frühstück ist sehr reichhaltig und typisch englisch Was in meinem Augen selbst für England absolut antiquiert ist, es wird bei verlassen des Hotels verlangt den Zimmerschlüssel abzugeben, das gesamte Personal ist darauf geschult sie einzukassieren, ich habe mich dem verweigert, da selbst mit der Kameraüberwachung niemand Fremdes davon abgehalten werden kann, sich den Schlüssel aushändigen zu lassen. Das Zimmer selber war unter dem Dach und recht klein aber gemütlich eingerichtet, das Bad modern. Zu dem Schlüssel ist ein absoluter Minuspunkt das Klima in dem Zimmer gewesen! Die Zentralheizung ließ sich im Zimmer nicht regulieren, so dass es trotz dem geöffnetem Minifenster mit max. 10°C Außentemp. und einem Ventilator gefühlte 30°C in dem Zimmer herrschten! Selbst in der Nacht war es tropisch warm in dem Zimmer. Die Heizung konnte nur durch einen Techniker ausgeschaltet werden...aber selbst dann noch und mit Dauergeöffnetem Fenster (Ich wdh bei max. 10°C Außentemp.) war das zu warm. Durch dieses immer schweißgebadete verlassen des Hotels war ich dann auch nach 4 Tagen krank...VIELEN DANK!
於 2019 年 5 月住了 4 晚
George Antonakopoulos 於 2019年5月10日的回應
Thank you for your review!

8/10 不錯

Patrice

讚好：整潔度和職員與服務
於 2019 年 4 月住了 3 晚
George Antonakopoulos 於 2019年5月3日的回應
Thank you for your kind review, Patrice. Hope we see you again soon!

10/10 優異

MÓNICA

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Me encantó
Me encantó este hotel. Llegué antes de la hora del checkin y ya tenían mi pieza lista. La cama estaba muy cómoda, la pieza tenía mucha luz y era muy acogedor. La ducha era exquisita. Tenía todo lo necesario como jabones, shampoo, gorro de baño, zapatillas para levantarse hasta un set de hilos con aguja para coser.
於 2019 年 4 月住了 1 晚
The Diplomat Hotel 於 2019年4月30日的回應
Thanks for staying with us. We appreciate your feedback! Looking forward to seeing you back.

4/10 欠佳

Sebastian

不滿：整潔度、職員與服務和住宿狀況
於 2019 年 3 月住了 1 晚
George Antonakopoulos 於 2019年4月2日的回應
Thank you for your feedback, Sebastian.

10/10 優異

真實旅客

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The quietness and location. Staff very friendly. Had a fabulous sleep.
於 2019 年 3 月住了 1 晚
Milena Merlini 於 2019年3月18日的回應
Thank you for your review and hope to see you again!

6/10 一般

gareth

讚好：職員與服務
不滿：整潔度和住宿狀況
Value for money
於 2019 年 3 月住了 2 晚
Milena Merlini 於 2019年3月18日的回應
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