住宿內酒吧

瘋帽酒店的評價

3 out of 5
瘋帽酒店
3 - 7 Stamford Street, London, England

評價

9.0

卓越

10 分評分,優異;1001 則評價中有 534 則" "
8 分評分,不錯;1001 則評價中有 391 則" "
6 分評分,一般;1001 則評價中有 57 則" "
4 分評分,欠佳;1001 則評價中有 11 則" "
2 分評分,很差;1001 則評價中有 8 則" "

9.2/10 

整潔度

9.2/10 

職員與服務

9.0/10 

設施服務

8.6/10 

住宿狀況

9.0/10 

環保程度

評價

8/10 不錯

真實旅客

伴侶同遊
讚好:整潔度、職員與服務和住宿狀況
方便去地鐵、便利商店
於 2019 年 10 月住了 2 晚
Tracey 於 2019年12月4日的回應
Hi Guest Thank you for reviewing your stay with us and all fab comments Kind Regards Tracey Lewis GM

10/10 優異

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
General Manager 於 2017年1月4日的回應
Dear Guest Thank you so much for the rating Kind Regards Tracey Lewis GM

8/10 不錯

YI CHENG

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
酒店是可以的
酒店的条件应该是可以的就是附近吃饭不是太方便的
General Manager 於 2016年11月7日的回應
Dear Reviewer Thank you so much for your recent review Kind Regards Tracey Lewis GM

8/10 不錯

TszKwan (HongKong)

讚好:職員與服務和客房舒適度
很不錯性價比很高的主題酒吧
我覺得酒店還是很乾淨的,服務態度都很好,很溫馨。

6/10 一般

Shi Wai (hong kong)

不滿:客房舒適度
Comments
Air conditioning should be included

10/10 優異

Sean

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
The staff was very helpful with recommendations in the area. Great location and the restaurant was also excellent!
於 2024 年 4 月住了 3 晚

10/10 優異

Stuart

讚好:整潔度、職員與服務和住宿狀況
Staff were very helpful
於 2024 年 3 月住了 1 晚

10/10 優異

Angela

讚好:整潔度、職員與服務、設施服務和住宿狀況
The hotel is unique and quaint. Comfortable, well-appointed rooms without street noise. A really delicious breakfast is included, with lots of options. The attached pub is great too.
於 2024 年 3 月住了 3 晚

8/10 不錯

Amanda

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
The location was perfect. Breakfast and bar food wonderful. Price very good. Staff and service top notch. Bedrooms well equipped they just need some updating.
於 2024 年 2 月住了 3 晚

10/10 優異

Florence

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Beautiful
It was absolutely beautiful. The staff were so lovely and so helpful. Could talk to them like they were friends, made us feel so welcome!
welcome to the mad hatter entrance sign
Tea party painting above our bed
於 2024 年 1 月住了 1 晚

10/10 優異

Bjørn Hovland

讚好:整潔度、職員與服務和客房舒適度
於 2024 年 1 月住了 3 晚

10/10 優異

Wendy

於 2023 年 10 月住了 1 晚

10/10 優異

Steven

多人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Great Central hotel
Really nice Central London hotel at great price
於 2024 年 1 月住了 1 晚

8/10 不錯

Caroline

多人同遊
讚好:職員與服務、住宿狀況和客房舒適度
Great for an evening in London
Great location for an evening with friends. Hotel was quirky, bedroom was spacious and the bed was comfortable, lots of hot water. Downside, although mainly clean, it looked like the cleaner hadn’t finished as the toilet and sink both needed attention. In the restaurant, food and drink options were good, food was tasty and hot. Service was great, but couldn’t get a coffee after 9:30pm. Guessing this was because the kitchen had closed? Check in and out was simple, and we were able to leave our bags behind the counter to go exploring once we had checked out, a real bonus. Overall a great stay, would return.
於 2024 年 1 月住了 1 晚

10/10 優異

Ian

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Lovely hotel
Really lovely hotel, room was clean and comfortable and located in walking distance to Covent Garden. We had breakfast which was really nice. I would definitely stay again
於 2024 年 1 月住了 1 晚

10/10 優異

Hazel

家人同遊
讚好:整潔度、職員與服務和住宿狀況
於 2024 年 1 月住了 1 晚

8/10 不錯

Russell

讚好:整潔度、職員與服務和住宿狀況
Excellent location. Clean and affordable. Decor outdated.
於 2023 年 12 月住了 1 晚

10/10 優異

Melissa

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Staff was wonderful and very pleasant enjoyed my stay very much and walking distance was great
於 2023 年 12 月住了 6 晚

10/10 優異

Jacqueline

於 2023 年 12 月住了 1 晚

10/10 優異

Todd

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Lovely spot! Great service.
於 2023 年 12 月住了 3 晚

8/10 不錯

Marilyn

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Great stay in great location
Great stay, great location, super friendly staff, bed was so comfortable
於 2023 年 12 月住了 1 晚

10/10 優異

floyd

商務旅客
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Love this place - great find!
The Mad Hatter was a great find - really nice characterful room, very friendly staff and good pub downstairs
於 2023 年 12 月住了 1 晚
Delfina 於 2023年12月21日的回應
Dear Floyd, Thank you for your feedback! We are glad to hear that you enjoyed your stay and we hope to see you again soon. Regards Delfina

10/10 優異

David

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 11 月住了 1 晚

8/10 不錯

Donato

讚好:整潔度、職員與服務和住宿狀況

10/10 優異

Brian

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Excellent 2 night show break
To stay at the Mad Hatter Hotel is an experience. From seeing various pictures of Alice in Wonderland around the building to having a magnificent breakfast, with terrific customer service, together with a clean comfortable room was superb. It’s location is good for reaching central London as well as train and bus routes close by to reach those outer suburbs. Would definitely recommend.
於 2023 年 11 月住了 2 晚
Delfina 於 2023年12月21日的回應
Dear Brian, Thank you for your feedback! We are glad to hear that you liked our location and facilities. We hope to see you again soon! Regards Delfina

6/10 一般

Marianne

讚好:整潔度
Nice hotel
Nice hotel, friendly staff, very good breakfast, terribel pillows and some noice from a busy road
於 2023 年 12 月住了 3 晚
Fabio 於 2023年12月14日的回應
Dear Marianne, Thank you for your stay and for sharing your thoughts. We're pleased to hear that you found our hotel pleasant, with friendly staff and a satisfying breakfast. However, we apologize for the inconvenience caused by the uncomfortable pillows and the noise from the busy road. Your feedback is invaluable, and we'll certainly look into ways to improve the pillow quality and address any noise-related issues to ensure a more comfortable stay in the future. We appreciate your insights and hope to welcome you back for an improved experience.Kind regards, Fabio

8/10 不錯

Tessa

伴侶同遊
讚好:職員與服務、設施服務和住宿狀況
於 2023 年 12 月住了 1 晚
Fabio 於 2023年12月14日的回應
Dear Tessa, Thank you for your rating! If there's anything specific that we could improve upon to turn your experience into a perfect five, please let us know. We're here to ensure your next stay with us exceeds expectations!Kind regards, Fabio

10/10 優異

Jürg

於 2023 年 12 月住了 2 晚
Fabio 於 2023年12月14日的回應
Dear Jurg, Thank you for the perfect score! We're thrilled to hear about your fantastic experience. If there's anything more we can do to make your future stays just as exceptional, please feel free to let us know. We can't wait to welcome you back!Kind regards, Fabio

10/10 優異

ELENA

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 12 月住了 3 晚
Fabio 於 2023年12月14日的回應
Dear Elena, Thank you for the outstanding rating! We're thrilled to know you had such a fantastic experience with us. If there's anything else we can do to make your next stay even more enjoyable, please don't hesitate to let us know. We look forward to welcoming you back soon!Kind regards, Fabio

10/10 優異

Kasper

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 12 月住了 4 晚
Fabio 於 2023年12月14日的回應
Dear Kasper, Thank you so much for the perfect rating! We're thrilled to know you had such an exceptional experience with us. If there's anything else we can do to make your next stay just as wonderful, please don't hesitate to let us know. We look forward to welcoming you back for another fantastic visit!Kind regards, Fabio

10/10 優異

Ida

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 11 月住了 1 晚
Fabio 於 2023年12月14日的回應
Dear Ida, Thank you for the perfect score! We're thrilled to have provided you with an exceptional experience. If there's anything more we can do to make your next stay just as amazing, please don't hesitate to let us know. We look forward to welcoming you back soon!Kind regards, Fabio

10/10 優異

Peter

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Great central place to stay
Great place to stay, staff were great, food was good, room was excellent,. Close to Waterloo mainline station and Southwark underground, anywhere in London is easily reached
於 2023 年 12 月住了 2 晚
Fabio 於 2023年12月14日的回應
Dear Peter, It's wonderful to hear you had a fantastic stay! We're thrilled that you found our staff great, enjoyed the food, and appreciated the excellent room. Our central location aims to provide easy access to London's key spots, and we're delighted this was convenient for your travels. Should your adventures bring you back to London, we'd love to welcome you again for another excellent experience!Kind regards, Fabio

10/10 優異

Stacie

讚好:整潔度、職員與服務和住宿狀況
於 2023 年 11 月住了 2 晚
Fabio 於 2023年12月14日的回應
Dear Stacie, Thank you for the top rating! We're delighted that you had a fantastic experience with us. If there's anything else we can do to maintain this level of satisfaction or enhance your future visits, please feel free to reach out. We look forward to your next stay!Kind regards, Fabio

8/10 不錯

Sylvia

伴侶同遊
讚好:整潔度、職員與服務和住宿狀況
Perfect location nearthe river with many major attractions within walking distance. Nice decor in the room with a good range of toiletries and great selection of teas and coffees, not to mention the goodies in the fridge. And the breakfast was excellent.
於 2023 年 11 月住了 3 晚
Delfina 於 2023年12月21日的回應
Dear Sylvia, Thank you for your feedback! We are glad to hear that you enjoyed our breakfast and location. We hope to see you again! Regards Delfina

10/10 優異

Anne

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Hôtel parfait ! Bien placé ! Personnel charmant !
於 2023 年 11 月住了 3 晚

10/10 優異

Susanne

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Es war ein toller Aufenthalt in dem Hotel. Vielleicht sind die Zimmer zur Straße nicht so ruhig aber wir konnten dennoch gut schlafen da die Betten sehr gut waren. Auch Tee und Kaffee konnte man sich auf dem Zimmer machen und es gab wirklich große Handtücher und ein tolles Frühstück
於 2023 年 11 月住了 3 晚

10/10 優異

chris

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Lovey location great rooms good breakfast
於 2023 年 11 月住了 2 晚

10/10 優異

Kim

多人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Spacious (for London) - easy walk to Tube. Great breakfast included, lovely location for things to do within walking distance. Grocer just across street. Staff friendly and ready to help. A place with character.
於 2023 年 11 月住了 4 晚

10/10 優異

Sarah

讚好:整潔度、職員與服務、設施服務和住宿狀況
於 2023 年 11 月住了 2 晚

10/10 優異

Stef

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Excellent Stay
Excellent stay staff very friendly and helpful rooms clean and well stocked with complimentary items Breakfast excellent with superb choice of buffet and hot options
於 2023 年 11 月住了 2 晚

8/10 不錯

Angela

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
It was to celebrate a birthday and perfect for seeing London
於 2023 年 11 月住了 3 晚

10/10 優異

Ginni

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Wonderful!
Had a very comfortable stay! Room was spacious enough for London. The location is great, very close to tube. Their lift was out of service the day we arrived but it was fixed soon after. People at the front desk and the bar area (where breakfast is served) are very helpful! Special thanks to Luke for helping carry our luggage up to our room. The breakfast was good, they had hot food including some vegetarian options which was much appreciated. The breakfast was so much better than most mid range hotels I have stayed in the US. Overall a very good experience!
於 2023 年 11 月住了 2 晚

8/10 不錯

Paul

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Great location for tube and attractions. Good breakfast and friendly helpful staff. Only downside is that it is on a busy road junction, so without adequate soundproofing it is a little noisy. Overall very good and I would stay there again, but would request a room at the rear of the Hotel.
於 2023 年 11 月住了 2 晚

10/10 優異

Melissa

家人同遊
Great beds, lots of little touches in the rooms such as a selection of teas and coffees and complimentary convenience items, good location, nice pub adjoining. Only complaint is that there was a birthday party in the pub for hours one evening, and it was too noisy to enjoy a drink. Overall, very good experience and we will recommend to others!
於 2023 年 11 月住了 2 晚

10/10 優異

Katharine

多人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
The hotel was perfect. We were staying in London for my son's graduation at the Royal Festival Hall so the location was great, just a 15 minute walk along the river. The staff were ever so friendly, and helpful and the room was very comfortable. There were some lovely touches, such as chocolates and posh coffee, bathrobes, and eye masks as well as toiletries. The pub/restaurant area downstairs was cosy and inviting, and the breakfast good with plenty of choice. We will come back as soon as we have an excuse to do so!
於 2023 年 10 月住了 1 晚
Fabio 於 2023年12月14日的回應
Dear Katherine,Congratulations to your son on his graduation! We're thrilled to have been a part of such a special occasion for your family. It's fantastic that our location and amenities suited your needs, and we're delighted you enjoyed the cozy pub atmosphere and breakfast options. Whenever you find a reason to return, we'd be more than happy to welcome you back for another comfortable and memorable stay!Kind regards, Fabio

8/10 不錯

Kieran

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 11 月住了 2 晚

10/10 優異

Virginia

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 10 月住了 2 晚

6/10 一般

Mark

商務旅客
讚好:整潔度、住宿狀況和客房舒適度
Ok but not worth the price
Room was small for the price. Windows poorly insulated so lots of noise. Curtains not blackout so light intruded from early morning. Errors on check in meant I was held up for a long time on check out.
於 2023 年 11 月住了 1 晚

8/10 不錯

Belinda (Burnaby)

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Very good location, breakfast was delicious!
於 2023 年 11 月住了 2 晚

8/10 不錯

Joanne

商務旅客
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 10 月住了 1 晚