住宿設施服務

朗維爾北假日酒店 (IHG 旗下酒店)的評價

3 out of 5

評價

9.0

卓越

10 分評分,優異;425 則評價中有 288 則" "
8 分評分,不錯;425 則評價中有 93 則" "
6 分評分,一般;425 則評價中有 22 則" "
4 分評分,欠佳;425 則評價中有 11 則" "
2 分評分,很差;425 則評價中有 11 則" "

9.4/10 

整潔度

9.2/10 

職員與服務

9.2/10 

設施服務

9.2/10 

住宿狀況

9.4/10 

環保程度

評價

10/10 優異

Cindy

伴侶同遊
讚好:整潔度、職員與服務和住宿狀況
Staff was friendly, room was clean and bed was comfortable. Breakfast was decent. Would stay here again.
於 2024 年 5 月住了 1 晚

6/10 一般

Efren

讚好:整潔度和職員與服務
Walls are thin… you can hear neighbor’s conversations and we were above event center and could hear crowd noise and Bingo game
於 2024 年 5 月住了 2 晚
Nikki GM 於 2024年5月20日的回應
Thank you for choosing Holiday Inn and for taking the time to provide feedback about your experience at Holiday Inn LONGVIEW - NORTH. I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team. I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.am in order to provide a better experience in the future.

10/10 優異

Jane

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Accommodating staff and comfortable room
於 2024 年 5 月住了 1 晚
Nikki GM 於 2024年5月3日的回應
I am delighted to hear that you enjoyed your stay at our hotel. Thank you for taking the time to share your experience with us. We truly appreciate it!

10/10 優異

Didi

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
F friendly staff, and clean location.
於 2024 年 4 月住了 1 晚
Management 於 2024年4月28日的回應
Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

4/10 欠佳

Misty

不滿:整潔度
於 2024 年 4 月住了 1 晚
Management 於 2024年4月28日的回應
Every effort was made to accommodate your requests for a specific Room Type, but we were unable to guarantee your request as your requested Room Type was unavailable during your stay. You purchased a Common Standard Room with the Request for a King Bed for a discount. You were assigned a standard Double Queen as you purchased a standard room. We also made Expedia aware of your language to our staff when we attempted to resolve your issue. In the future we encourage you to select the specific room type you prefer for a nominal fee.

10/10 優異

sahra

家人同遊, 伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
I enjoy my stays at this Holliday inn all the times. Rooms are clean and large and the staff is helpful and nice.
於 2024 年 4 月住了 1 晚
Management 於 2024年4月28日的回應
Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

10/10 優異

sahra

家人同遊, 伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
I have stayed at other hotels in Longview while visiting friends and families, and I can say Holliday inn North is by far the best experience I’ve had. The rooms are clean and staff is nice and w
於 2024 年 4 月住了 1 晚
Nikki GM 於 2024年4月19日的回應
Your kind words about our hospitality team mean a lot to us. It is heartwarming to know that we were able to make your stay enjoyable and comfortable. Our staff works tirelessly to ensure that every guest feels welcome, so it’s great to see their efforts have paid off.

10/10 優異

Steven

讚好:整潔度、職員與服務和住宿狀況
Friendly
於 2024 年 4 月住了 2 晚
Nikki GM 於 2024年4月15日的回應
I am delighted to hear that you enjoyed your stay at our hotel. Thank you for taking the time to share your experience with us. We truly appreciate it!

10/10 優異

Margaret (Reno)

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 1 晚
Nikki GM 於 2024年4月15日的回應
I am delighted to hear that you enjoyed your stay at our hotel. Thank you for taking the time to share your experience with us. We truly appreciate it!

10/10 優異

Zachary

於 2024 年 4 月住了 1 晚
Management 於 2024年4月28日的回應
Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

10/10 優異

Amanda

家人同遊
讚好:住宿狀況
Nice clean property
於 2024 年 3 月住了 1 晚
Nikki GM 於 2024年4月4日的回應
I am delighted to hear that you enjoyed your stay at our hotel. Thank you for taking the time to share your experience with us. We truly appreciate it!

10/10 優異

Trina

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Staff was very friendly. Great service.
於 2024 年 4 月住了 1 晚
Nikki GM 於 2024年4月4日的回應
Your kind words about our hospitality team mean a lot to us. It is heartwarming to know that we were able to make your stay enjoyable and comfortable. Our staff works tirelessly to ensure that every guest feels welcome, so it’s great to see their efforts have paid off.

6/10 一般

Kelsi

於 2024 年 3 月住了 1 晚
Nikki GM 於 2024年4月19日的回應
I am delighted to hear that you enjoyed your stay at our hotel. Thank you for taking the time to share your experience with us. We truly appreciate it!

10/10 優異

Whitney

讚好:整潔度和職員與服務
Very comfortable beds!
於 2024 年 3 月住了 1 晚
Management 於 2024年3月24日的回應
Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

10/10 優異

James

家人同遊
讚好:整潔度、職員與服務和住宿狀況
The breakfast was not tasty. The scrambled eggs taste like microwave cooked. Several things were not marked so you had to hunt to find anything. Thesausage was way over cooked and very dry. The bacon was overcooked. The fruit was excellent.
於 2024 年 3 月住了 1 晚
Nikki GM 於 2024年3月22日的回應
Thank you for choosing Holiday Inn and for taking the time to provide feedback about your experience at Holiday Inn LONGVIEW - NORTH. I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team. I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.am in order to provide a better experience in the future.

10/10 優異

LaShanda

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
I was so amazed at how nice and clean it was. The staff was amazing. I'll definitely be going back to stay when I'm in the area. Very nice place to stay.
於 2024 年 3 月住了 4 晚
Nikki GM 於 2024年3月19日的回應
I am delighted to hear that you enjoyed your stay at our hotel. Thank you for taking the time to share your experience with us. We truly appreciate it!

10/10 優異

Lindsey

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 3 月住了 1 晚
Nikki GM 於 2024年3月19日的回應
I am delighted to hear that you enjoyed your stay at our hotel. Thank you for taking the time to share your experience with us. We truly appreciate it!

6/10 一般

Efren

伴侶同遊
讚好:整潔度和住宿狀況
I was charged $10 for breakfast and they offered a free breakfast. If it wasn’t free then nobody asked for our tickets. Walls in rooms are paper thin. Could hear every sound our neighbors made - snoring, coughing, talking, alarm
於 2024 年 3 月住了 1 晚
Management 於 2024年3月18日的回應
As a full-service Holiday Inn we do not offer a free Breakfast. Your breakfast was purchased along with your rate. Typically these are collected as you mentioned when ordering from our Menu or collected in the Buffet area. We will investigate the issue with our Server not collecting your Breakfast Voucher during your visit to the Lambortini Bar & Grill. We apologize about the noise issue that you've reported & will investigate this room for any sound issues & speak to our techinition about any corrections that may occur due to you experience.Thanks for staying with as always & we hope that your next stay with us is much more pleasant.

10/10 優異

Luke

於 2024 年 3 月住了 1 晚
Management 於 2024年4月8日的回應
Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

10/10 優異

Denise

讚好:整潔度、職員與服務、設施服務和住宿狀況
Very friendly staff
於 2024 年 3 月住了 1 晚
Nikki GM 於 2024年3月4日的回應
I am delighted to hear that you enjoyed your stay at our hotel. Thank you for taking the time to share your experience with us. We truly appreciate it!

6/10 一般

maria

家人同遊
讚好:整潔度、職員與服務和設施服務
Construction going on in the hotel and had to use the service elevator. It was a significant walk out of our way to get to our room. Also, the night before we left the hot water went out in our room. Made for extremely cold showers that night and in the morning. Staff was not interested in our issue.
於 2024 年 2 月住了 2 晚
Nikki GM 於 2024年2月26日的回應
Thank you for choosing Holiday Inn and for taking the time to provide feedback about your experience at Holiday Inn LONGVIEW - NORTH. I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team. I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.am in order to provide a better experience in the future.

8/10 不錯

Jessica

於 2024 年 2 月住了 1 晚
Nikki GM 於 2024年3月22日的回應
I am delighted to hear that you enjoyed your stay at our hotel. Thank you for taking the time to share your experience with us. We truly appreciate it!

10/10 優異

Janie

多人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Excellent serice and nice and quiet
於 2024 年 2 月住了 1 晚
Nikki GM 於 2024年2月21日的回應
I am delighted to hear that you enjoyed your stay at our hotel. Thank you for taking the time to share your experience with us. We truly appreciate it!

10/10 優異

真實旅客

商務旅客
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 2 月住了 1 晚
Nikki GM 於 2024年2月21日的回應
I am delighted to hear that you enjoyed your stay at our hotel. Thank you for taking the time to share your experience with us. We truly appreciate it!

10/10 優異

Roger

讚好:整潔度、職員與服務、設施服務和住宿狀況
This is not a high-priced luxury property, but it has a lot of bang for the buck. The staff was really good, and the one thing that really impressed me was the breakfast. Since the COVID craziness hit, a lot of hotels have cut corners on the breakfast, but this place had a really good one. Eggs, bacon, sausage, gravy, biscuits, and a lot of other choices. Really a worthwhile stay. The facility wasn't recently renovated, but was perfectly fine, and I was very pleased with my experience overall. I would stay there again for sure.
於 2024 年 2 月住了 1 晚
Nikki GM 於 2024年2月14日的回應
I am delighted to hear that you enjoyed your stay at our hotel. Thank you for taking the time to share your experience with us. We truly appreciate it!

10/10 優異

David

讚好:整潔度、職員與服務、設施服務和住宿狀況
Very friendly staff. Property is clean, comfortable, and convenient.
於 2024 年 1 月住了 5 晚
Nikki GM 於 2024年2月14日的回應
I am delighted to hear that you enjoyed your stay at our hotel. Thank you for taking the time to share your experience with us. We truly appreciate it!

10/10 優異

Roger

商務旅客
讚好:整潔度、職員與服務和客房舒適度
於 2024 年 1 月住了 1 晚
Nikki GM 於 2024年1月25日的回應
I am delighted to hear that you enjoyed your stay at our hotel. Thank you for taking the time to share your experience with us. We truly appreciate it!

10/10 優異

michael

於 2024 年 1 月住了 1 晚
Nikki GM 於 2024年1月25日的回應
I am delighted to hear that you enjoyed your stay at our hotel. Thank you for taking the time to share your experience with us. We truly appreciate it!

10/10 優異

Michael

商務旅客
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Thank You
Amazing Team
於 2024 年 1 月住了 1 晚
Nikki GM 於 2024年1月25日的回應
I am delighted to hear that you enjoyed your stay at our hotel. Thank you for taking the time to share your experience with us. We truly appreciate it!

10/10 優異

Amanda

多人同遊
讚好:整潔度、職員與服務和住宿狀況
Check in was easy and the guy was great! Definitely recommend this hotel!
於 2024 年 1 月住了 1 晚
Nikki GM 於 2024年1月25日的回應
I am delighted to hear that you enjoyed your stay at our hotel. Thank you for taking the time to share your experience with us. We truly appreciate it!

10/10 優異

Jeff

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Great staff. Check in was a breeze. Only complaint is no towel hangers in bathroom
於 2024 年 1 月住了 3 晚
Nikki GM 於 2024年1月17日的回應
I am delighted to hear that you enjoyed your stay at our hotel. Thank you for taking the time to share your experience with us. We truly appreciate it!

10/10 優異

Dana

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
於 2024 年 1 月住了 1 晚
Nikki GM 於 2024年1月11日的回應
I am delighted to hear that you enjoyed your stay at our hotel. Thank you for taking the time to share your experience with us. We truly appreciate it!

10/10 優異

Glen

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Clean, nicely decorated, friendly staff. Only thing I didn't like is that there were no USB ports in the room, just normal plugs.
於 2023 年 12 月住了 1 晚
Nikki GM 於 2024年1月11日的回應
I am delighted to hear that you enjoyed your stay at our hotel. Thank you for taking the time to share your experience with us. We truly appreciate it!

10/10 優異

Stephen

家人同遊, 伴侶同遊
讚好:整潔度、職員與服務和住宿狀況
Such an awesome stay as always. Holiday inn has always been my favorite, since the 70’s. This particular is perfectly located. I love it.
於 2023 年 12 月住了 1 晚
Nikki GM 於 2024年1月11日的回應
I am delighted to hear that you enjoyed your stay at our hotel. Thank you for taking the time to share your experience with us. We truly appreciate it!

10/10 優異

Thomas

讚好:整潔度、職員與服務和住宿狀況
Clean and quiet
於 2023 年 12 月住了 1 晚
Nikki GM 於 2024年1月11日的回應
I am delighted to hear that you enjoyed your stay at our hotel. Thank you for taking the time to share your experience with us. We truly appreciate it!

10/10 優異

Brian

於 2023 年 12 月住了 1 晚
Nikki GM 於 2024年1月17日的回應
I am delighted to hear that you enjoyed your stay at our hotel. Thank you for taking the time to share your experience with us. We truly appreciate it!

10/10 優異

William

家人同遊, 親子同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
The staff were all very welcoming! The breakfast was good and the night time bar staff were very friendly. It is located walking distance to Papasitas Mexican restaurant which was nice as well. 10/10 and we will be staying here every time we come to Longview.
於 2023 年 12 月住了 2 晚
Nikki GM 於 2024年1月11日的回應
I am delighted to hear that you enjoyed your stay at our hotel. Thank you for taking the time to share your experience with us. We truly appreciate it!

10/10 優異

David

多人同遊
讚好:職員與服務、住宿狀況和客房舒適度
於 2023 年 12 月住了 3 晚
Nikki GM 於 2024年1月11日的回應
I am delighted to hear that you enjoyed your stay at our hotel. Thank you for taking the time to share your experience with us. We truly appreciate it!

10/10 優異

David

多人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 12 月住了 1 晚
Nikki GM 於 2024年1月11日的回應
I am delighted to hear that you enjoyed your stay at our hotel. Thank you for taking the time to share your experience with us. We truly appreciate it!

6/10 一般

Mechelle

讚好:整潔度、職員與服務和住宿狀況
不滿:客房舒適度
Our stay over all was somewhat poor
於 2023 年 12 月住了 1 晚
Nikki GM 於 2024年1月11日的回應
Thank you for choosing Holiday Inn and for taking the time to provide feedback about your experience at Holiday Inn LONGVIEW - NORTH. I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team. I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.am in order to provide a better experience in the future.

2/10 很差

jamie

伴侶同遊, 商務旅客, 多人同遊
不滿:整潔度、職員與服務和住宿狀況
Elevator not working, bad smell on the hallways
於 2023 年 11 月住了 2 晚
Management 於 2023年11月19日的回應
Thank you for choosing Holiday Inn and for taking the time to provide feedback about your experience at Holiday Inn LONGVIEW - NORTH. I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team. I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.am in order to provide a better experience in the future.

10/10 優異

Samantha

商務旅客
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Comfy bed!
I was working long days while le in town and really appreciated the comfort of the beds. I got a great night’s sleep.
於 2023 年 11 月住了 3 晚
Management 於 2023年11月18日的回應
Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

10/10 優異

LaDetra

多人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Johnathan was very helpful. He made the check-in process go smoothly.
於 2023 年 11 月住了 1 晚
Management 於 2023年11月18日的回應
Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

10/10 優異

Jennifer

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Awesome hotel
於 2023 年 11 月住了 1 晚
Nikki GM 於 2023年11月15日的回應
Your kind words about our hospitality team mean a lot to us. It is heartwarming to know that we were able to make your stay enjoyable and comfortable. Our staff works tirelessly to ensure that every guest feels welcome, so it’s great to see their efforts have paid off.

10/10 優異

Samantha

家人同遊
讚好:整潔度、職員與服務和住宿狀況
The young man that checked me in was awesome!!! Such a nice fella. Thanks Johnathan
於 2023 年 11 月住了 1 晚
Management 於 2023年11月5日的回應
Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

10/10 優異

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 11 月住了 1 晚
Management 於 2023年11月5日的回應
Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

10/10 優異

Theodora

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Heel fijn hotel met vriendelijk personeel. We hadden a la carte ontbijt en dat was heerlijk
於 2023 年 10 月住了 2 晚
Beheer 於 2023年11月5日的回應
Weet dat uw feedback uiterst waardevol voor ons is. We gebruiken feedback, zoals die van u, om voortdurend wijzigingen aan te brengen in ons merk om de gastervaring te verbeteren. Wij hopen dat u ons in de toekomst de kans wilt geven u weer van dienst te mogen zijn.

10/10 優異

Marisol

家人同遊, 伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Was in the center of Longview. Mall was a street down and surrounded by convenient locations.
於 2023 年 10 月住了 1 晚
Nikki GM 於 2023年11月1日的回應
I am delighted to hear that you enjoyed your stay at our hotel. Thank you for taking the time to share your experience with us. We truly appreciate it!

6/10 一般

Phillip

於 2023 年 10 月住了 1 晚
Management 於 2023年11月5日的回應
Thank you for choosing Holiday Inn and for taking the time to provide feedback about your experience at Holiday Inn LONGVIEW - NORTH. I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team. I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.am in order to provide a better experience in the future.

10/10 優異

Lansing

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
The hotel was updated and was very clean. It had plenty of free parking.The breakfast was very good.
於 2023 年 10 月住了 2 晚
Management 於 2023年10月12日的回應
Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.