外觀

北長景溫德姆速 8 酒店的評價

2 out of 5
北長景溫德姆速 8 酒店
203 N Spur 63, Longview, TX

評價

6.8
10 分評分,優異;517 則評價中有 132 則" "
8 分評分,不錯;517 則評價中有 140 則" "
6 分評分,一般;517 則評價中有 98 則" "
4 分評分,欠佳;517 則評價中有 59 則" "
2 分評分,很差;517 則評價中有 88 則" "

7.2/10 

整潔度

7.2/10 

職員與服務

6.0/10 

設施服務

6.6/10 

住宿狀況

6.8/10 

環保程度

評價

2/10 很差

Xavier

不滿:整潔度、職員與服務和住宿狀況
於 2024 年 5 月住了 1 晚
Sophia CSR 於 2024年5月21日的回應
Dear Guest,We are sad to see this rating and would love to know more about your experience. So, we can make the required changes and improvements. Our Team hopes to earn your business on future travels so that you can see our continuous improvement. We hope to serve you better next time.

10/10 優異

Amando

讚好:設施服務
Safe and quiet
於 2024 年 4 月住了 2 晚
Sophia CSR 於 2024年5月21日的回應
Dear Guest,Thank you for an excellent 5-star rating. We are glad that you had a nice stay with us and always welcome our guest's ideas and suggestions. We would love to host you again.

8/10 不錯

Brianna

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Waiting for my deposit
於 2024 年 4 月住了 2 晚
Sophia CSR 於 2024年5月21日的回應
Dear Guest,Thank you for taking the time to share your wonderful rating. We value your business and appreciate you choosing us. Our Team hopes to have the chance to serve you again on your next visit.

2/10 很差

Crystal

不滿:整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 1 晚
Sophia CSR 於 2024年4月20日的回應
Dear Guest,We are sad to see this rating and would love to know more about your experience. So, we can make the required changes and improvements. Our Team hopes to earn your business on future travels so that you can see our continuous improvement. We hope to serve you better next time.

10/10 優異

Artillious

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Very clean, nice location affordable!
於 2024 年 4 月住了 4 晚
Sophia CSR 於 2024年4月8日的回應
Dear Guest,It is heartwarming to see such a wonderful rating. We truly appreciate you taking the time to rate your experience. We hope you will come back to see us again on your next trip to the area!

10/10 優異

Damian

於 2024 年 3 月住了 1 晚
Gunna 於 2024年4月4日的回應
Dear Guest,It is heartwarming to see such a wonderful rating. We truly appreciate you taking the time to rate your experience. We hope you will come back to see us again on your next trip to the area!

2/10 很差

edward

於 2024 年 3 月住了 1 晚
Sophia CSR 於 2024年4月20日的回應
Dear Guest,It is disheartening to see this rating. We would love to know more about your experience. So, we can make the required changes and improvements. We always welcome our guest's ideas and suggestions. Our Team hopes to earn your business on future travels so that you can see our continuous improvement.

6/10 一般

Chassity

親子同遊
讚好:整潔度和職員與服務
不滿:住宿狀況
One thing I need to warn you that they require $50 deposit for the hotel stay, however their pet fees is a bit ridiculous.Definitely not pet friendly free whatsoever. Overal it’s very clean and upgraded very nicely. And it seems like I’m a very busy area yet quiet at night
於 2024 年 3 月住了 1 晚
Sophia CSR 於 2024年3月30日的回應
Dear Guest,Thank you for reaching out to us. We apologize for the inconvenience faced by you and never want our customers to have a bad experience. We have escalated this issue to our Management and you will get your deposit amount in 7-8 business days depending on your bank. If you have any queries regarding the deposit, please call up the property for further assistance

2/10 很差

edward

於 2024 年 3 月住了 1 晚
Sophia CSR 於 2024年4月15日的回應
Dear Guest,We are sad to see this rating and would love to know more about your experience. So, we can make the required changes and improvements. Our Team hopes to earn your business on future travels so that you can see our continuous improvement. We hope to serve you better next time.

2/10 很差

Amanty

不滿:整潔度、職員與服務和住宿狀況
This property was horrible it had roaches and dirty bed sheets that they refused to change
於 2024 年 3 月住了 6 晚
Sophia CSR 於 2024年3月30日的回應
Dear Guest,It is disheartening to hear about your experience. Please accept our apologies for the issues you encountered. We will speak with our team to ensure that similar incidents will be prevented in the future. Our Team hopes you will give us another opportunity to provide you with a better stay.

10/10 優異

William

家人同遊, 多人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Everything
於 2024 年 3 月住了 1 晚
Sophia CSR 於 2024年3月30日的回應
Dear Guest,It is heartwarming to see such a wonderful rating. We truly appreciate you taking the time to rate your experience. We hope you will come back to see us again on your next trip to the area!

10/10 優異

edward

於 2024 年 3 月住了 2 晚
Sophia CSR 於 2024年4月6日的回應
Dear Guest,Thank you for an excellent 5-star rating. We are glad that you had a nice stay with us and always welcome our guest's ideas and suggestions. We would love to host you again.

6/10 一般

david

商務旅客
不滿:設施服務和住宿狀況
I have stop using you guys and I was using you at least once a day so this is the way a gold member is treated .and you wili nit even rrspknd to me BBB is my next emaik if you fint respond back thank yku fjr your rrsoect
於 2024 年 3 月住了 1 晚
Sophia CSR 於 2024年3月30日的回應
Dear Guest,We are distressed to see you unhappy and never want our guests to go back like this with an unpleasant experience. We are actively investigating your feedback with our management for prompt action. I hope this will not be your last impression of us and hope that you will reconsider staying with us in the future.

10/10 優異

Michelle

讚好:整潔度、職員與服務和住宿狀況
I always stay at this hotel it's the cleanest hotel at a cheap rate
於 2024 年 3 月住了 4 晚
Sophia CSR 於 2024年3月30日的回應
Dear Guest,Guest satisfaction is our number one objective, we really appreciate your wonderful rating. Our Team hopes to have the chance to serve you again on your next visit.

10/10 優異

Basel

讚好:整潔度、職員與服務和住宿狀況
Overall a nice and affordable place to stay
於 2024 年 3 月住了 1 晚
Sophia CSR 於 2024年3月11日的回應
Dear Guest,It is heartwarming to see such a wonderful rating. We truly appreciate you taking the time to rate your experience. We hope you will come back to see us again on your next trip to the area!

8/10 不錯

cathy

於 2024 年 2 月住了 1 晚
Sophia CSR 於 2024年3月11日的回應
Dear Guest,We are glad you had a nice stay with us and we appreciate the 8-star rating of your stay. However, our goal is to make our guests 100% satisfied. Therefore, we welcome your ideas and suggestions for your future stay. We hope to see you again to deliver you a 10-star experience.

2/10 很差

Ferris

不滿:整潔度、住宿狀況和客房舒適度
DIRTY
The bed covers had cigarettes burns all over it. The towels were rough and stains. Doors didn't lock good. ROACHES EVERYWHERE. I asked for another room and was told I couldn't be moved. So I left and I really wanted my money back for this room. I've Never had a room like this
於 2024 年 2 月住了 1 晚
Sophia CSR 於 2024年3月11日的回應
Dear Guest,We are sad to see you unhappy. On behalf of our entire team, I would like to apologize for the inconvenience you faced regarding the roaches. We will surely forward your valuable feedback to our team for improvements. Our Team hopes to serve you better next time. Please give us another chance to improve our services.

10/10 優異

edward

於 2024 年 2 月住了 1 晚
Sophia CSr 於 2024年3月30日的回應
Dear Guest,Guest satisfaction is our number one objective, we really appreciate your wonderful rating. Our Team hopes to have the chance to serve you again on your next visit.

10/10 優異

justin

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 2 月住了 1 晚
Terrie 於 2024年2月13日的回應
Thank you hope to see you again

2/10 很差

edward

於 2024 年 1 月住了 3 晚
Sophia CSR 於 2024年3月30日的回應
Dear Guest,We are sad to see this 1-star rating. We never want our guests to have such a kind of experience. I request you to kindly share your issues in detail and give us another chance to improve our services.

10/10 優異

Kendall

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 1 月住了 1 晚
Sophia CSR 於 2024年1月29日的回應
Dear Guest,Thank you for taking the time to share your wonderful rating. We value your business and appreciate you choosing us. Our Team hopes to have the chance to serve you again on your next visit.

8/10 不錯

Merle

於 2024 年 1 月住了 1 晚
Terrie 於 2024年2月13日的回應
Thank you Hope to see you again.

8/10 不錯

Dennis

讚好:整潔度、職員與服務、設施服務和住宿狀況
Peaceful, staff was pleasant, clean room. The grill/bar was a nice place to grab something to eat.
於 2023 年 12 月住了 3 晚
Sophia CSR 於 2024年1月11日的回應
Dear Guest,Guest satisfaction is our number one objective, we appreciate your wonderful rating. Our Team hopes to have the chance to serve you again on your next visit.

10/10 優異

edward

於 2023 年 12 月住了 2 晚
Sophia CSR 於 2024年1月29日的回應
Dear Guest,It is heartwarming to see such a wonderful rating. We truly appreciate you taking the time to rate your experience. We hope you will come back to see us again on your next trip to the area!

8/10 不錯

Dan

讚好:整潔度和住宿狀況
於 2023 年 12 月住了 1 晚
Sophia CSR 於 2024年1月11日的回應
Dear Guest,We appreciate the 8-star rating of your stay. However, our goal is to make our guests 100% satisfied. Therefore, we welcome your ideas and suggestions for your future stay. We would love to host you again.

10/10 優異

Stanley

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 12 月住了 2 晚
Sophia CSR 於 2024年1月11日的回應
Dear Guest,I wanted to say thanks for your recent stay here at our hotel! We are happy to see this positive rating. Our team continuously strives to exceed your expectations and looks forward to you in the future.

8/10 不錯

Dennis

讚好:整潔度、職員與服務和住宿狀況
於 2023 年 12 月住了 1 晚
Sophia CSR 於 2024年1月11日的回應
Dear Guest,Thank you for taking the time to share your wonderful rating. We are happy to see this positive rating. Our team continuously strives to exceed your expectations and looks forward to you in the future.

10/10 優異

James

商務旅客
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Comfort
It was great
於 2023 年 11 月住了 1 晚
Sophia CSR 於 2024年1月11日的回應
Dear Guest,Thank you for taking the time to share your wonderful rating. We value your business and appreciate you choosing us. Our Team hopes to have the chance to serve you again on your next visit.

10/10 優異

Damian

讚好:整潔度和設施服務
於 2023 年 12 月住了 1 晚
Sophia CSR 於 2024年1月11日的回應
Dear Guest,It is heartwarming to see such a wonderful rating. We truly appreciate you taking the time to rate your experience. We hope you will come back to see us again on your next trip to the area!

10/10 優異

Terron

商務旅客
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
A Super Weekend!!
Everything Was Close To The Hotel I Couldn't Have Asked For Better Place
於 2023 年 12 月住了 2 晚
Sophia CSR 於 2023年12月14日的回應
Dear Guest,We were delighted to be your hosts recently, thank you for choosing to stay with us. It is heartwarming to receive a 10-star rating from our guests. We are glad that you had a nice stay with us. Our Team is looking forward to serving you again on your future travels.

6/10 一般

edward

於 2023 年 12 月住了 2 晚
Sophia CSR 於 2024年1月11日的回應
Dear Guest,Thank you for taking the time to share your wonderful rating. We value your business and appreciate you choosing us. Our Team hopes to have the chance to serve you again on your next visit.

2/10 很差

edward

於 2023 年 12 月住了 1 晚
Sophia CSR 於 2024年1月11日的回應
Dear Guest,We are sad to see this rating and would like to know more about your experience. So, we can make the required changes and improvements. Our Team hopes to earn your business on future travels so that you can see our continuous improvement. We hope to serve you better next time.

8/10 不錯

Bryan

於 2023 年 11 月住了 1 晚
Terrie 於 2023年11月14日的回應
Thank you for your review, We look forward to seeing you again.

10/10 優異

Daren

讚好:整潔度、職員與服務和住宿狀況
Food, gas and a grocery store.
於 2023 年 11 月住了 1 晚
Sophia Stewart 於 2023年11月6日的回應
Dear Guest,Thank you so much for giving us the privilege to host your stay. Please let us know more about your experience. So, we can make the required changes and improvements. We always welcome our guest's ideas and suggestions. We hope to earn your business on future travels so that you can see our continuous improvement.

8/10 不錯

Dellisha

於 2023 年 11 月住了 1 晚
Sophia CSR 於 2023年11月29日的回應
Dear Guest,It is heartwarming to see such a wonderful rating. We truly appreciate you taking the time to rate your experience. We hope you will come back to see us again on your next trip to the area!

10/10 優異

真實旅客

讚好:職員與服務
Good for one offs
Clean enough, beds were ok, TV sufficient and showers had hot water & water pressure
於 2023 年 10 月住了 1 晚
Terrie 於 2023年10月11日的回應
Thank you for your review. Hope to see you again.

6/10 一般

Andrew

於 2023 年 10 月住了 1 晚
Sophia CSR 於 2023年10月27日的回應
Dear Guest,We appreciate the 3-star rating of your stay. However, our goal is to make our guests 100% satisfied. Therefore, we welcome your ideas and suggestions for your future stay. We would love to host you again.

8/10 不錯

Jason

讚好:整潔度、職員與服務、設施服務和住宿狀況
Quiet with mostly friendly staff.
於 2023 年 9 月住了 3 晚
Sophia CSR 於 2023年9月27日的回應
Hello,A hearty thanks for your rating. We are feeling blessed to have you as our guest and value your business for choosing us. Our team assures you the best of our services at all times.

10/10 優異

Aaliyah

於 2023 年 7 月住了 1 晚
Sophia CSR 於 2023年7月24日的回應
Hello,It is heartwarming to see such a wonderful rating. We truly appreciate you taking the time to rate your experience. We hope you will come back to see us again on your next trip to the area!

2/10 很差

真實旅客

不滿:整潔度和住宿狀況
於 2023 年 6 月住了 1 晚
Sophia CSR 於 2023年7月2日的回應
Hello,We are sad to see this rating and would love to know more about your experience. So, we can make the required changes and improvements. Our Team hopes to earn your business on future travels so that you can see our continuous improvement. We hope to serve you better next time.

6/10 一般

Jerry

於 2023 年 6 月住了 4 晚
Sophia CSR 於 2023年6月27日的回應
Hi Jerry,We appreciate your business and your time for rating your stay. If you wish, you can share your experience in detail and let us know about the pros and cons. We welcome our guest's feedback, both positive and negative, to improve our services.

10/10 優異

Sandra

親子同遊
讚好:整潔度、職員與服務和住宿狀況
It was very relaxing and in the right location.
於 2023 年 5 月住了 1 晚
Sophia CSR 於 2023年5月31日的回應
Hi Sandra,We express our sincere gratitude for your review. We consider ourselves fortunate to have you as our guest and highly appreciate your decision to choose our services. Our team is committed to providing you with exceptional service consistently.

2/10 很差

Traci

不滿:整潔度和住宿狀況
Don’t stay
Did not stay! Drug deals in parking lot! Very very poor choice.
於 2023 年 5 月住了 1 晚
Sophia CSR 於 2023年5月29日的回應
Hi Traci,Thank you for sharing your feedback about your stay with us! We sincerely apologize for your subpar experience at our property. This is generally not what our guests experience with us and we hope you give us a chance to make it better for you. This issue has been taken up with our management and we are taking committed steps to rectify it and ensure this does not happen again.

2/10 很差

Davin

多人同遊
不滿:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 5 月住了 1 晚
Sophia CSR 於 2023年5月17日的回應
Hi Davin,We are sad to see this 2-star rating. We never want our guests to have such a kind of experience. I request you to kindly share your issues in detail and give us another chance to improve our services.

2/10 很差

Tosha

不滿:整潔度、職員與服務和設施服務
Staff was very rude
於 2023 年 5 月住了 1 晚
Sophia CSR 於 2023年5月11日的回應
Hi Tosha,Thank you for bringing to our attention your experience and comments regarding your stay in our hotel. We are apologizing for the rudeness that our staff showed during your stay with us. We do not tolerate such kind of behavior from any of our staff and management. At all times we will provide an efficient, friendly, and helpful service to all our customers. We hope that you will allow us to show you our hotel's true customer service and make up for this disappointing experience. Hope you give us another chance to serve you better.

2/10 很差

Ariel

於 2023 年 4 月住了 1 晚
Sophia CSR 於 2023年5月1日的回應
Hi Ariel,We are sad to see this 1-star rating. We never want our guests to have such a kind of experience. I request you to kindly share your issues in detail and give us another chance to improve our services.

4/10 欠佳

Soraida

讚好:整潔度
不滿:職員與服務、設施服務和住宿狀況
於 2023 年 3 月住了 2 晚
Sophia CSR 於 2023年3月21日的回應
Hi Soraida,We are sad to see this 2-star rating. We never want our guests to have such a kind of experience. I request you to kindly share your issues in detail and give us another chance to improve our services.

8/10 不錯

Angelia

於 2023 年 3 月住了 1 晚
Sophia CSR 於 2023年3月22日的回應
Hi Angelina,It is truly our goal to impress each guest with our service and hospitality. We want to thank you for the remarks pertaining to our hotel. Your voice is so important to us and we hope you'll return so that we may have the opportunity to provide you with a 10-star experience.

8/10 不錯

Tom

於 2023 年 3 月住了 1 晚
Sophia CSR 於 2023年3月20日的回應
Hi Tom,Thank you for staying with us. We are glad you had a nice stay and appreciate the 8-star rating of your stay. However, our goal is to make our guests 100% satisfied. Therefore, we welcome your ideas and suggestions for your future stay. We hope to have the chance to serve you again on your next visit.

10/10 優異

Alisa (CANTON)

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Check in was super easy. Staff was great! Very friendly!
於 2023 年 3 月住了 1 晚
Terrie 於 2023年3月13日的回應
Glad you had a wonderful experience hope to see you again.