住宿正面

旅行者酒店的評價

2 out of 5
旅行者酒店
838 15th Ave, Longview, WA

評價

5.8
10 分評分,優異;192 則評價中有 31 則" "
8 分評分,不錯;192 則評價中有 41 則" "
6 分評分,一般;192 則評價中有 34 則" "
4 分評分,欠佳;192 則評價中有 36 則" "
2 分評分,很差;192 則評價中有 50 則" "

6.0/10 

整潔度

6.8/10 

職員與服務

5.6/10 

設施服務

5.4/10 

住宿狀況

6.4/10 

環保程度

評價

10/10 優異

Catherine

讚好:整潔度
於 2024 年 1 月住了 2 晚

8/10 不錯

Luis

商務旅客
讚好:整潔度、職員與服務、設施服務和住宿狀況
Good location
於 2024 年 3 月住了 1 晚

8/10 不錯

TIMOTHY

商務旅客
讚好:整潔度和職員與服務
於 2024 年 1 月住了 3 晚
management 於 2024年2月9日的回應
thank you for staying with us, we hope to see you again !

2/10 很差

Shanna

伴侶同遊
不滿:設施服務和住宿狀況
Scary & stinky. People live long term on the property which has red flags written all over it. The smell in the room was horrible & people were up all night long around us. Seemed as though it was in a bad part of town with very undesirable people all around- cars with broken out windows with tarps over them in the parking lot. Did not feel safe.
於 2024 年 1 月住了 1 晚

8/10 不錯

Casey

讚好:整潔度、職員與服務、設施服務和住宿狀況
於 2023 年 12 月住了 1 晚
Anna and Ruby (management) 於 2024年1月9日的回應
it was very nice to meet you and we hope to see you in the future thank you for your review and hopeyou have s wonderful day !!!!!

10/10 優異

JESSICA

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
於 2023 年 12 月住了 3 晚
Anna and Ruby (management) 於 2023年12月22日的回應
thank you for taking the time during this busy seasonto send us such a wonderful review. have a great holiday and look forward to seeing you again'

2/10 很差

Kristina

伴侶同遊, 寵物同遊
不滿:整潔度、職員與服務、設施服務和住宿狀況
The bed stunk, we had to sleep on top of the blankets and bring in blankets for the car. Shower head was moldy so we couldn’t even shower the next day. Staff couldn’t figure out what room to put us in because they didn’t know what room was available. Worst experience ever. I would like my money back.
management 於 2024年2月9日的回應
we are always disappointed when we are informed that our guest are not satisfied with their stay, its a shame nothing was mentioned at all to the management or staff about your issue during your stay, because at least we would have had a opportunity to correct or accomodate you better to insure your satisfaction, we finally located your reservation and noticed it was from back in october 2023, nearly 4 months ago and you are just now submitting this review? this is the first we have heard about your issues concerning your stay, had you addressed your concerns at the time of your stay, we would have happily corrected the issues or issued a refund, because we work very hard everyday trying to improve our business and to make sure our customers are satisfied, as always thank you for your negative outdated feedback and i hope you have a super awesome day!!

10/10 優異

Danielle

讚好:整潔度、職員與服務和住宿狀況
於 2023 年 10 月住了 1 晚
Anna and Ruby (management) 於 2023年10月31日的回應
thank you for taking the time to send us such a nicereview , we do look forward to seeing you again ,have a wonderful day !!!!

8/10 不錯

Miguel

讚好:整潔度和職員與服務
於 2023 年 10 月住了 2 晚
Anna and Ruby (management) 於 2023年10月11日的回應
thank you for taking the time to send us the nice review , it was very nice to meet you and look forward to your next visit ,have a wonderful day!

6/10 一般

Susana (Littlerock)

親子同遊
不滿:整潔度、職員與服務和住宿狀況
It seemed very outdated and the room had a musty smell to it
於 2023 年 9 月住了 1 晚
Anna and Ruby (management) 於 2023年10月3日的回應
thank you for taking the time to send us a review ,we are trying everyday to make improvements and your feedback i helpful so that we continue to improvethe hotel for our guests. have a wonderful day!!

10/10 優異

Louise

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Excellent customer service
it was our first time there . Ruby at the front desk was wonderful and super friendly. Max helped me connect to the Internet. Everyone was so pleasant and nice. Stayed for two night. Will definitely go back again. Big Thank you to all that made our stay enjoyable.
於 2023 年 9 月住了 1 晚
Anna and Ruby (management) 於 2023年9月29日的回應
thank you for taking the time to send us such a wonderful review we do like receiving all feedbackso we know what to do to make our guests have a enjoyable stay with us, we look forward to seeing you again have a wonderful day

10/10 優異

Victoria

寵物同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
The friendly, hardworking staff really, REALLY, care about their guests!! They are working hard to make this a five-star motel. I would definitely recommend this place now.
於 2023 年 9 月住了 3 晚
Anna and Ruby (management) 於 2023年9月19日的回應
thank you for taking the time to send us such a nice review , and we look forward to seeing you in the future , have a wonderful day!!!

6/10 一般

douglas

商務旅客
不滿:設施服務和住宿狀況
Basic Nothing special, just a place to lay your head.
於 2023 年 8 月住了 1 晚
Anna and Ruby (management) 於 2023年9月12日的回應
thank you for taking the time to send us areview and look forward to seeing you again have a wonderful day

8/10 不錯

John

於 2023 年 8 月住了 1 晚
Anna and Ruby (management) 於 2023年9月15日的回應
thank you for taking the time to send us a review and to let us know how we are doing .we look forward to seeing you again, have a wonderful day!

2/10 很差

Chris

商務旅客
不滿:設施服務
Musty old
於 2023 年 7 月住了 1 晚
Anna and Ruby (management) 於 2023年9月12日的回應
thank you for your review and feedback we trying to make positive improvements everyday to make our guests have a comfortable stay with us have a wonderful day

6/10 一般

John

家人同遊
不滿:住宿狀況
於 2023 年 7 月住了 5 晚
Anna and Ruby (management) 於 2023年7月25日的回應
thank you for taking the time to send such a nice review and we look forward to seeing youagain .thank you again and have a wonderfulday !

8/10 不錯

Heather

讚好:整潔度和職員與服務
於 2023 年 7 月住了 1 晚
Anna and Ruby (management) 於 2023年7月24日的回應
thank you for taking the time to send us the nice review and we look forward to your nextstay with us have a wonderful day Travelers Inn managers, Anna and Ruby

8/10 不錯

Maria

於 2023 年 7 月住了 1 晚
Anna and Ruby (management) 於 2023年8月6日的回應
Thank you for taking the time to send us sucha nice review its always good to know how we are doing, we look forward to seeing you again have a wonderful day!

10/10 優異

William (Seattle)

於 2023 年 7 月住了 1 晚
Anna and Ruby (management) 於 2023年8月6日的回應
Thank you for taking the time to send us such a nice review , its always good to know how we are doing ,we look forward to seeing you again,have a wonderful day!

2/10 很差

crystal

家人同遊
讚好:職員與服務
不滿:整潔度和住宿狀況
Property had broken lighting, no facial tissue, substandard bath fixtures. Generally in bad shape. Marginally clean. Staff was very nice, but the owners have not put any capital into improving a very poor property.
於 2023 年 7 月住了 2 晚
management 於 2023年7月13日的回應
Crystal,First of all I want to thank you for staying with us. For your information we have all rooms recently renovated in 2022. I would like to get a date that you stayed with us. I looked for your reservation on 10th July and nothing shows up under your name. I need to know the reservation date and the room that you stayed in. We will upload pictures of rooms that you stayed in and let the public decide. Thanks

4/10 欠佳

Joshua

伴侶同遊
讚好:整潔度
We had to cancel our second night because we felt so unsafe. Loud fighting in the parking lot, someone casing our car, the smell of meth all made us feel unsafe enough to sleep with the table against the door. Lots of noise outside our door at all hours of the night. The room was clean and the front desk help was very nice. But it wasn’t enough for us to stay a second night.

8/10 不錯

Mark

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 7 月住了 2 晚
management 於 2023年7月13日的回應
Hello Mark,Thanks for your great review and we did enjoy your company here with us. Thank you for your business.

8/10 不錯

James (Lakebay)

多人同遊
讚好:整潔度和職員與服務
Friendly proprietor!
於 2023 年 6 月住了 1 晚
Anna and Ruby (management) 於 2023年7月1日的回應
thank you for taking the time to send a wonderful review ,we look forward to seeing you again ,have a wonderful day

8/10 不錯

Sarah

於 2023 年 6 月住了 2 晚
Anna and Ruby (management) 於 2023年6月28日的回應
thank you for taking the time to send such a nice review and look forward to seeing you again ,have a wonderful day !!!

8/10 不錯

Steven

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Travel
The desk was friendly and recommended a close restaurant that was excellent
於 2023 年 6 月住了 2 晚
Anna and Ruby (management) 於 2023年6月26日的回應
thank you for taking the time to send a thoughtful review and we look forward to seeing you again , have a wonderful day !!!

8/10 不錯

Robert

伴侶同遊
讚好:整潔度和職員與服務
不滿:住宿狀況
Great location for us.
於 2023 年 6 月住了 5 晚
Anna and Ruby (management) 於 2023年6月22日的回應
thank you for taking the time to submit the nice review we look forward to seeing you again have a wonderful day

6/10 一般

Anita

於 2023 年 6 月住了 2 晚
Anna and Ruby (management) 於 2023年6月21日的回應
thank your for taking the time to give us a review look forward to seeing you again

2/10 很差

Ignacio

不滿:整潔度、職員與服務和住宿狀況
No estaba limpio el cuarto en general.
於 2023 年 5 月住了 2 晚

8/10 不錯

Alison C.

商務旅客
讚好:整潔度、職員與服務和住宿狀況
nice people and staff
於 2023 年 5 月住了 2 晚
Anna and Ruby (management) 於 2023年5月28日的回應
thank you for taking the time to send a review and look forward to seeing you again and have a wonderful day!

10/10 優異

David

於 2023 年 5 月住了 1 晚
Anna and Ruby (management) 於 2023年6月21日的回應
thank you for taking the time to give us such a nice review and look forward to seeing you again

8/10 不錯

Danielle

讚好:整潔度、職員與服務、設施服務和住宿狀況
於 2023 年 2 月住了 1 晚
Anna and Ruby (management) 於 2023年3月7日的回應
thank for taking the time to send the wonderful review and look forward to seeing you in the future have a wonderful day

2/10 很差

Scott

於 2023 年 1 月住了 1 晚
Anna (manager) 於 2023年3月16日的回應
we are truly sorry that your stay wasn't as expected, we have corrected the issues and concerns, and we appreciate your feedback.

10/10 優異

Lisa

伴侶同遊
讚好:整潔度、職員與服務和住宿狀況
The wifi signal was poor the whole entire time I was there. Little or no signal.
於 2023 年 1 月住了 1 晚
Anna and Ruby (management) 於 2023年2月2日的回應
Thank you for taking the time to send us a very nice review the wifi has given us problems before but hopefully we have resolved the issue we apologize for the hassle

6/10 一般

Carillon

家人同遊
讚好:整潔度和職員與服務
Close to hospital
於 2023 年 1 月住了 1 晚
Anna and Ruby (management) 於 2023年1月21日的回應
Thank you for your feedback we thank you for staying with us and hope to see you in the future,have a awsome day.

10/10 優異

Lisa

讚好:整潔度、職員與服務和住宿狀況
Ruby, the manager is very welcoming and friendly. I would say again, for sure.
Anna and Ruby (management) 於 2023年1月16日的回應
Thank you for taking the time to give such a very nice review and we really look forward to your return stay with us .

2/10 很差

Michael

不滿:整潔度、設施服務和住宿狀況
The motel was very dirty broken Furniture in my room the toilet wouldn't flush when I pulled the sheets back to go to bed there was dirt in my bed when I took a shower the next morning before I left it went from extremely cold to extremely hot within a matter of seconds about burning the top of my head overall just a run-down dirty Motel wouldn't go back
於 2022 年 12 月住了 1 晚
Anna and Ruby (management) 於 2023年1月22日的回應
we are sorry to hear you didnt enjoy your stay, if these issues were brought to our attention at the time of your stay we would have happily corrected them and done what was necessary to make sure your stay was relaxing and comfortable, thank you for your feedback we have fixed and corrected the issues and again we apologize that your stay wasnt as expected, have a wonderful day!

10/10 優異

Robin

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Best In Class Customer Service
I was pleasantly surprised at the immaculate cleanliness of the place. For a motel, I experienced the best in class customer service that far exceeded any motel let alone any hotel I have ever stayed at! The motel manager there was friendly, courteous, and on point with the overall operations of the place. She was excellent! I am so impressed with the staff that work here and how much they truly care about there residents and there job! I will definitely be staying here again! Thank you for everything Travelers Inn!
於 2022 年 11 月住了 1 晚
Anna and Ruby (management) 於 2022年11月29日的回應
thank you so much for taking the time to send sucha wonderful review ,our goal here at Travelers is to insureour guests have a comfortable stay with us and we do look forward to seeing you when you return . thank you again for the review

10/10 優異

Randy

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2022 年 11 月住了 3 晚
Anna and Ruby (management) 於 2022年11月17日的回應
Thank you for taking the time to submit your positive feedback, we hope to see you again in the future and also wish you a wonderful safe holiday season.

6/10 一般

Daniel

家人同遊
讚好:職員與服務
The location was good for the activities we had planned in the area. Easily could hear the rooms on all sides of us and people outside. Bedding wasn’t clean, actually found small pieces of pot in the blanket and then on the sheets from previous people. Lipstick stains on the towel.
Anna (manager) 於 2022年11月17日的回應
we are truly sorry to hear that your stay with us was not as expected, our customer service is our priority ,so we very much appreciate your feedback and informing us on the areas that need improvement ,we regret that your concerns were not brought to our attention during your stay because we would have gladly corrected the issues and accommodated your needs to insure that your stay was more comfortable and pleasant. thank you and have a wonderful safe holiday season.

10/10 優異

Justin

讚好:整潔度、職員與服務、設施服務和住宿狀況
Great place to stay. Awesome service.
於 2022 年 10 月住了 1 晚
Anna (manager) 於 2022年10月18日的回應
thank you for taking the time to give us such great reviewand hope to see you again have a wonderful day!

10/10 優異

Anna

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2022 年 10 月住了 3 晚
management 於 2022年10月15日的回應
thank you for your positive feedback,hope to see you again!

8/10 不錯

Mildred

讚好:職員與服務和住宿狀況
Ruby the desk gal is great. I left my coat behind and I called and she is going to send it to me by mail. They have a new owner who is planning to take better care of the place. Blessings to Ruby and my thanks!
於 2022 年 9 月住了 2 晚
Anna (manager) 於 2022年10月7日的回應
thank you for taking the time to give us such a wonderful review 'we hope to see you in the future thank you again for being so thoughtful the hotel management

10/10 優異

Jeanne

親子同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Watched a homeless person shoot up drug right in front of my children
於 2022 年 9 月住了 1 晚
Anna (manager) 於 2022年10月6日的回應
the hotel management are very sorry that your children were exposed to that kind of behavior we are trying our best to avoid those kind of actions in our area its not been easy but we will keep trying to curtail that behavior thank you for taking the time to give us a review have a wonderful day

10/10 優異

LINDA

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Very friendly staff, got coffee on early in AM, bought ice for us as machine was down.
於 2022 年 8 月住了 1 晚
Anna (manager) 於 2022年8月19日的回應
Thank you for staying with us, we appreciate your positive feedback and we value our customers and their satisfaction is our priority, we are happy to hear you had a comfortable stay and hopefully we will see you again in the future! :-)

10/10 優異

Tony

Great stay
Got at the property arond 4 pm and had my room key ready just needed ID to ckeck in which made me feel secure.microwave and frige was good ,well frige was a big one not the cheap ones.Slept great the bed wasnt too firm or sinking soft.
於 2022 年 8 月住了 1 晚
Anna (manager) 於 2022年8月19日的回應
thank you for your positive feedback, we are delighted that you enjoyed your stay with us and we always want our customers to have a hassle-free check-in, its our priority to make sure our guests feel safe, secure and comfortable during their stay, thank you for staying with us and hope to see you again soon! :-)

10/10 優異

Cindy

於 2022 年 7 月住了 1 晚
management 於 2022年8月5日的回應
thank you for your positive feedback we are happy that you enjoyed your stay, we hope to see you again!

6/10 一般

真實旅客

讚好:職員與服務
不滿:整潔度、住宿狀況和客房舒適度
於 2022 年 7 月住了 1 晚
management 於 2022年8月5日的回應
we want our guest to be completly satisfied when they stay with us, and we will work harder to make sure things are more pleasent for our guests have a wonderful day

6/10 一般

真實旅客

讚好:客房舒適度
不滿:職員與服務和住宿狀況
Needs updating
Furniture was old (a couch needed replacing), one chair was broken and the room needed to be updated with newer bathroom fixtures. We stayed two nights and the bed wasn't remade nor the towels replaced (we had to ask for new towels). Don't know how she got a key, but one resident unlocked our door from the outside with her key....never had that experience before!
於 2022 年 7 月住了 2 晚
management 於 2022年8月5日的回應
we are sorry you didnt enjoy your stay, we have corrected the issues that were brought to our attention and we appreciate you letting us know about the things that neede attention. have a wonderful day!

10/10 優異

Geraldine

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Longview, wW
Excellent customer service, room was clean snd comfortable. We wll choose to stay here again if we visit here again.
於 2022 年 7 月住了 1 晚
management 於 2022年8月5日的回應
thank you for your positive feedback we are happy that you enjoyed your stay, we hope to see you again!

8/10 不錯

Guy

親子同遊, 寵物同遊, 商務旅客
讚好:整潔度和職員與服務
Friendly and courteous staff
於 2022 年 4 月住了 7 晚
management 於 2022年5月12日的回應
thank you for your positive feedback and we are glad you enjoyed your stay