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斯瓦爾巴酒店 - 波爾法雷倫的評價

4 out of 5
斯瓦爾巴酒店 - 波爾法雷倫
Postboks 538, Longyearbyen, Svalbard

評價

9.4

完美

10 分評分，優異；434 則評價中有 296 則" "
8 分評分，不錯；434 則評價中有 123 則" "
6 分評分，一般；434 則評價中有 10 則" "
4 分評分，欠佳；434 則評價中有 4 則" "
2 分評分，很差；434 則評價中有 1 則" "

9.4/10 

整潔度

9.4/10 

職員與服務

9.2/10 

設施服務

9.2/10 

住宿狀況

9.2/10 

環保程度

評價

8/10 不錯

QI JING

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 6 月住了 3 晚
Svalbard Hotell | Team 於 2023年6月23日的回應
Dear Qi Jing.Thank you for taking your time to leave us such a nice review. You are always welcome back to us at Svalbard Hotell.

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Recommend to all visitor
nice & helpful staff ，good location, room is clean, nice breakfast
於 2019 年 10 月住了 4 晚
The Svalbard Hotell Team 於 2019年10月14日的回應
Thank you for your review. We appreciate the feedback and we are glad you enjoyed your stay with us.

8/10 不錯

Mandy

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Good to stay!!
The location of the hotel is very convenient and the hotel is quite good to stay!! Love to stay again in the coming trips.
於 2019 年 9 月住了 5 晚
Reception 於 2019年10月1日的回應
Dear Mandy, Thank you for taking the time to write us this review. We are thrilled you had a great stay, and we are looking forward seeing you again!

2/10 很差

真實旅客

家人同遊
不滿：整潔度、職員與服務、設施服務和住宿狀況
There were flies in my room , around 7 of them And there are no amenities
於 2019 年 8 月住了 1 晚
Reception 於 2019年8月26日的回應
Dear Sir/ Mam, Thank you for taking the time to leave a review. We are sorry to hear that the hotelstay what not up to your standard. If possible can you reply with more information on how we can improve in the future. Thank you in advance. Best regards Reception Svalbard Hotell Polfarere

10/10 優異

sutie

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
房子很大，两个卧室，两个厕所，很暖很干。天天干的流鼻血，哈哈。厨房可以省很多餐费，而且屋子非常干净。楼下酒吧有时候会嗨到半夜。big,warn,clean,two bedroom,two toilet,kitchen save lots money,perfect!
於 2019 年 3 月住了 3 晚
Esther - receptionist 於 2019年3月18日的回應
Dear Sutie, Thank you for your positive feedback. Glad to hear that you were happy with the hotel. Hope to see you again!

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
View is good and breakfast is awesome
Fabulous place with restaurants nearby
於 2018 年 10 月住了 2 晚
Esther - Reception 於 2018年11月5日的回應
Hi, thank you for your feedback. Have a nice day!

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Great hotel
It is a really good hotel but seems not very user friendly. There is no tables or chairs in each room of the svalbard lounge. So, all my stuffs need to be put on the ground. Apart from this, the hotel is really great.
於 2018 年 10 月住了 4 晚
Esther - Resepsjonist 於 2018年11月5日的回應
Hi, thank you for your feedback. Kind regards

8/10 不錯

YI

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
性价比不错
位置很棒，机场大巴有站，能代订很多当地游的行程。不过要在房间看极光千万别住一层，为了隐私一层的玻璃被特殊处理了，看外面模糊
Aina - Reception Manager 於 2018年3月2日的回應
Dear YI, Thank you for leaving us a feedback after your stay with us. Have a great day!

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
good location & nice food
the hotel is just beside the tourist information centre. it's easy to locate and easy for the coach pickup.
於 2017 年 12 月住了 2 晚
Aina, Reception Manager 於 2017年12月27日的回應
Hello, Thank you for taking the time to write us such a nice review. We are happy to hear that you enjoyed your stay with us. Hope to see you again! Best regards, The svalbard Hotell team.

10/10 優異

Philippe

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Hôtel bien situé proche d'un point de ramassage pour les activités, personnel aimable, chambre confortable, petit déjeuner proposant du choix et de bonne qualité. Cet hôtel propose aussi des activités avec un tour opérateur local.
於 2024 年 5 月住了 4 晚
JD 於 2024年5月19日的回應
Dear Philippe,We appreciate your feedback. Thank you for taking the time from your day to let us know.Very pleased to hear that you are satisfied with our facilities and the hotels offer and service. We strive to make our guests feel comfortable and at home.Wishing you a warm welcome to us should you return in the future.Kind regards,Svalbard Hotell Polfareren

8/10 不錯

Lars Øivind

伴侶同遊
讚好：整潔度和職員與服務
A
於 2024 年 5 月住了 4 晚
Svalbard Hotell Reception 於 2024年5月10日的回應
Hei Lars,Takk for hyggelig score! Vi håper du hadde et fint opphold hos oss, og at vi får gleden av å ønske deg velkommen tilbake ved en senere anledning.

10/10 優異

Laurianne

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Le personnel est très serviable. L’hôtel est bien tenu et propre. Emplacement idéal près des boutiques et restaurants.
於 2024 年 5 月住了 2 晚
Reception, Svalbard Hotell 於 2024年5月8日的回應
Dear Laurianne,Thank you for leaving us such kind words. We are thrilled to hear that you enjoyed your stay with us. We hope we get the pleasure of welcoming you back in the future.

10/10 優異

Penny

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
There isn't one thing about the property that I can complain about. It was amazing! Loved having tea and coffee available anytime. Staff even helped me return a ring I left behind. They are amazing! Stay here! It is worth the money!
於 2024 年 3 月住了 5 晚
JD 於 2024年4月9日的回應
Dear Penny,We are so happy to hear about your experience at our hotel. Our goal is to make it amazing for our guests, and it's lovely to hear that you feel just this way.Wishing you a warm welcome back in the future, Penny.Kind regards,The staff at Svalbard Hotell Polfareren

8/10 不錯

Robert

讚好：整潔度、職員與服務、設施服務和住宿狀況
A basic hotel room with separate bathroom. No fridge which is typical in Scandinavia. I say it is a basic 3 star hotel with excellent staff. The restaurant Polfareren has some amazing dishes. Make sure you try the snow crab bisque it is truly amazing and delicious.
於 2024 年 2 月住了 2 晚
JD 於 2024年2月23日的回應
Dear Robert,We appreciate you and your feedback. Happy to hear you enjoyed the company of our staff and our food at Restaurant Polfareren. Wishing you the best on your continuing journey, Robert. Kind regards,The staff at Svalbard Hotell Polfareren.

8/10 不錯

Alexander

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 2 月住了 3 晚
Reception Svalbard Hotell 於 2024年2月22日的回應
God dag Alexander,Takk for at du tatt tid å sende en tilbakemelding.Vi velkommner deg tilbake i fremtiden.Med vennlig hilsenSvalbard Hotell Team

10/10 優異

IAIA

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Welcome to Arctic dream
It was the perfect setting for a memorable trip
於 2024 年 2 月住了 5 晚
Reception Svalbard Hotell 於 2024年2月9日的回應
Dear IAIA,Thank you for taking the time to write a review about your stay with us. We are happy to provide a good base for you in order to create long lasting memories.We wish you welcome back in the future.Kind regardsSvalbard Hotell Team

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Perfect Base in Svalbard!
A perfect hotel! Located in the middle of the town, everything is nearby and walking distance. Hotel is very warm and cost, staff are incredible and very welcoming. Room is a good size and very comfortable. Breakfast is perfect with a lot of options. Could not find any fault. All around a perfect hotel!
於 2024 年 1 月住了 2 晚
Reception Svalbard Hotell 於 2024年2月9日的回應
Dear guest,Thank you for taking the time to write a review about your stay with us. We are thrilled to hear that you had such a good booking and that you found us to be the "perfect hotel".We hope to see you again in the future.Best regardsSvalbard Hotell Team

10/10 優異

Patrick

多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Ein tolles und gemütliches Hotel. Das Personal ist sehr höflich und aufmerksam. Das Frühstück ließ keine Wünsche offen. Da alle die Schuhe am Eingang ausziehen (Geflogenheit in Longyearbean) ist es wie zu Hause und trägt zur ruhigen Stimmung bei. Unsere Zimmer waren gut ausgestattet und es hat an nicht gefehlt. Die Fußbodenheizung im Badezimmer fanden wir sehr angenehm. Schön ist die Lobby mit Kamin, die wir ein Wohnzimmer ist.
於 2024 年 1 月住了 3 晚
Jon Anders 於 2024年2月1日的回應
Dear Patrick,We appreciate you and your feedback. Glad to hear that you felt at home in our hotel, it's what we strive for our costumers to embrace - a feeling of home.We wish you a warm welcome back in the future!Kind regards,The staff at Svalbard Hotell Polfareren.

10/10 優異

Oliver (Kamen)

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Alles sehr gut ! Zimmer, Lage, sehr freundliches und kompetentes Personal.
於 2024 年 1 月住了 2 晚
Jon Anders 於 2024年2月1日的回應
Dear Oliver,Thank you for staying at Svalbard Hotel Polfareren. We strive to make it a unique experience, and we're so glad that you found great enjoyment in what we have to offer.We appreciate your feedback.Kind regards,The staff at Svalbard Hotell Polfareren

10/10 優異

Michael

讚好：整潔度、職員與服務、設施服務和住宿狀況
It was great to stay here. The rooms were spacious and warm. They include breakfast (buffet style) that has hot and cold food, a variety of juices, hot coffee and tea; and plenty of options to pick from. The reception staff were professional and friendly; and very willing to help you. I would stay here again.
於 2024 年 1 月住了 3 晚
Reception 於 2024年1月27日的回應
Dear Michael, It is lovely to hear that you enjoyed your stay with us, and hopefully we can welcome you back again. Thank you for the review!Best regards, Svalbard Hotell

10/10 優異

Genevieve

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 1 月住了 3 晚
Reception Svalbard Hotell 於 2024年1月17日的回應
Dear Genevieve,We are thrilled to hear that you had a good stay with us.Hopefully we see you in the future!Kind regardsSvalbard Hotell Team

10/10 優異

oksana (Mequon)

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Great place!
於 2024 年 1 月住了 3 晚
Reception Svalbard Hotell 於 2024年1月17日的回應
Dear Oksana,Thank you for taking the time to write a review. We are happy to hear that you had a good stay with us at Svalbard Hotell Polfareren.We hope to see you in the future.Best regards

10/10 優異

Dean A

讚好：整潔度、職員與服務、設施服務和住宿狀況
Very pleasant place to stay.
於 2023 年 12 月住了 3 晚
Reception, Svalbard Hotell 於 2024年1月4日的回應
Dear Dean,Thank you for leaving us a review.We appreciate your opinion and we hope we get to welcome you again in the future

10/10 優異

Atle

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Fine Polfareren!
Veldig fint hotell. Vi har bodd der flere ganger, og det er veldig koselig der, med avslappet atmosfære. God mat, svært hyggelig betjening og sentral beliggenhet med lite støyende omgivelser. Renholdet er også veldig bra.
於 2023 年 11 月住了 3 晚
Reception, Svalbard Hotell 於 2024年1月4日的回應
Hei Atle,Takk for at du tok deg tid til å legge igjen fine ord til oss. Vi synes det er ekstra hyggelig å lese at dere har hatt det så fint hos oss under oppholdet, og vi håper vi får gleden av å ønske dere velkommen tilbake.

10/10 優異

Rikke Bakkan

於 2023 年 12 月住了 1 晚
Reception, Svalbard Hotell 於 2024年1月4日的回應
Hei Rikke,Tusen takk for at du tok deg tid til å legge igjen en tilbakemelding. Vi setter stor pris på din mening, og vi håper vi får gleden av å ønske deg velkommen igjen.

10/10 優異

Terje

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Fantastisk service fra ankomst til avreise, og helt nydelig mat både til frokost og middag på kvelden. Hotellet har en herlig rolig og behagelig atmosfære.
於 2023 年 11 月住了 2 晚
Reception, Svalbard Hotell 於 2023年11月28日的回應
Hej Terje,Tusind tak, vi sættter stor pris på din fine tilbagemelding. Vi håber at se dig igen i fremtiden.Venlig hilsen,Receptionen, Svalbard Hotell

8/10 不錯

Anne-Vibeke

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 11 月住了 2 晚
Reception, Svalbard Hotell 於 2023年11月10日的回應
Hei Anne-Vibeke,Takk for at du tok deg tid til å gi oss en tilbakemelding, det setter vi pris på.Ønsker deg hjertelig velkommen tilbake.

10/10 優異

Paul

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Fantastisk service og fantastisk fint og koselig hotell!
於 2023 年 11 月住了 3 晚
Svalbard Hotell Reception 於 2023年11月6日的回應
Hej Paul,Tusind tak for din tilbagemelding. Vi er glade for, at du har haft et fint ophold hos os.Venlig hilsen,Team Svalbard Hotell

8/10 不錯

Kine

讚好：整潔度、住宿狀況和客房舒適度
Allright hotell, som jeg gjerne kommer tilbake til
Bra hotell, rent og pent. Svært god seng. Eneste som trekker ned var frokosten. Gammelt og tørt brød/bakevarer. Servicen under frokosten er også grunnen til at de får dårlig score på service fra oss. Resten av de ansatte var hyggelige og hjelpsomme. Hotellet ligger også sentralt.
於 2023 年 10 月住了 2 晚
Svalbard Hotell Team 於 2023年10月27日的回應
Hei Kine,Takk for at du tok deg tid til å legge igjen en anmeldelse av ditt opphold. Vi setter pris på dine tanker, og er glade for å høre at du var fornøyd med oppholdet.I forbindelse med frokost, så vil vi ta dette videre slik at vi kan forbedre oss, for her har vi helt klart ikke fulgt våre rutiner for blant annet service.

10/10 優異

Kamila

多人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Veldig hyggelig sted med høy standard og god beliggenhet. Anbefales 🤗
於 2023 年 10 月住了 3 晚
Reception, Svalbard Hotell 於 2023年10月31日的回應
Hej Kamila,Vi er glade for, at du har haft et godt ophold hos os. Tusind tak for din fine tilbagemelding. Vi håber at byde dig velkommen på vores hotel i fremtiden. Venlig hilsen,Team Svalbard Hotell

4/10 欠佳

Gunstein

於 2023 年 10 月住了 2 晚
The Svalbard Hotell Team 於 2023年10月26日的回應
Dear Gunstein,Thank you for your feedback. We are sad we didn't live up to your expectations.Kind regards,Team Svalbard Hotell

10/10 優異

Unni Anette

於 2023 年 10 月住了 4 晚
Reception Svalbard Hotell 於 2023年10月9日的回應
God dag Unni Anette,Takk for at du tatt tid å skrive en tilbakemelding. Vi er glade at dere hadde et flott opphold hos oss.Varmt velkomne tilbake i fremtiden.

10/10 優異

Vegard Bøe

於 2023 年 9 月住了 4 晚
Svalbard Hotell Team 於 2023年10月29日的回應
Hei Vegard,Takk for at du tok deg tid til å anmelde oss etter oppholdet ditt. Vi er glade for å se at du har hatt det fint hos oss, og vi ønsker deg hjertelig velkommen tilbake.

10/10 優異

Line

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 9 月住了 3 晚
Reception, Svalbard Hotell 於 2023年9月29日的回應
God kveld Line,Takk for at du tatt tid å skrive en tilbakemelding og at dere hadde et fint opphold hos oss.Med vennlig hilsen.Svalbard Hotell Team

10/10 優異

Gunnar Andre

於 2023 年 9 月住了 3 晚
Svalbard Hotell Reception 於 2023年9月29日的回應
God dag Gunnar Andre,Takk for at du tatt tid å skrive en tilbakemelding og at dere hadde et fint opphold hos oss.Med vennlig hilsen.Svalbard Hotell Team

10/10 優異

Geir

讚好：整潔度、住宿狀況和客房舒適度
ALLRIGHT.
Nydelig hotell midt i smørøyet av Longyearbyen. Resepsjonen var bare ALLRIGHT😀 Lite minus for treg servering i restaurant.
於 2023 年 9 月住了 3 晚
Svalbard Hotell Reception 於 2023年9月26日的回應
Kjære Geir,Tusen takk for den hyggelige tilbakemeldingen din, vi setter stor pris på dette! Vi skal ta med oss din input angående restauranten videre.Håper vi får gleden av å ønske deg velkommen tilbake i fremtiden.

10/10 優異

Sophie

於 2023 年 9 月住了 1 晚
Reception 於 2023年9月15日的回應
Dear Sophie, We are thrilled that you had a good stay at our hotel. We hope to be able to welcome you back at a later time. Best regards, Svalbard Hotell Polfareren

6/10 一般

Gary

於 2023 年 9 月住了 1 晚
Reception 於 2023年10月3日的回應
Dear Gary, Thank you for staying with us and taking the time to leave a review. We hope to be able to welcome you back at a later time. Best regards, Svalbard Hotell Polfareren

10/10 優異

Giovanni

於 2023 年 8 月住了 4 晚
Svalbard Hotell Reception 於 2023年9月26日的回應
Dear Giovanni,Thank you for your review. We appreciate your opinion, and you are most welcome back in the future.

10/10 優異

darren

讚好：整潔度、職員與服務和住宿狀況
於 2023 年 8 月住了 2 晚
Svalbard Hotell Reception 於 2023年9月2日的回應
Dear Darren,Thank you for taking the time to leave us a review.We appreciate your opinion.

10/10 優異

simona

於 2023 年 8 月住了 2 晚
Svalbard Hotell | Team 於 2023年8月12日的回應
Dear Simona. Thank you for taking your time to leave us such a nice review. We hope to see you back at Svalbard Hotell in the future. Have a lovely weekend further!

10/10 優異

Denise (spring hill)

於 2023 年 7 月住了 3 晚
Svalbard Hotell Reception 於 2023年9月2日的回應
Dear Denise,Thank you for your review, we appreciate you taking the time to rate us. We hope we get to welcome you again in the future.

10/10 優異

Johan

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Fantastiskt boende mitt i Longyearbyen
Väldigt serviceinriktad och vänlig personal.Jättebra restaurang och läget mitt i stan perfekt!
於 2023 年 7 月住了 2 晚
Svalbard Hotell Reception 於 2023年7月14日的回應
Hej Johan! Tusen tack för din fina feedback, vi uppskattar verkligen att du tar dig tiden att lämna din åsikt. VI blir väldigt glada att du är så nöjd med vår service och vår restaurang. Vi hoppas att du kommer tillbaka snart! Med vänlig hälsning,

8/10 不錯

Thorbjørn

讚好：整潔度、職員與服務和住宿狀況
Nice place
於 2023 年 7 月住了 6 晚
Svalbard Hotell Team 於 2023年7月10日的回應
Dear Thorbjørn, Thank you for your lovely feedback, we really appreciate you taking your time to write to us. We hope to see you back soon. Have a nice summer Best Regards,

10/10 優異

Fulvio

多人同遊
讚好：整潔度、職員與服務和住宿狀況
Posizione eccellente al centro di Longyearbyen. Stanza bellissima, comodissima, fornita di tutto. Personale simpatico e disponibile. Colazione ottima
於 2023 年 6 月住了 2 晚
Svalbard Hotell | Team 於 2023年6月23日的回應
Dear Fulvio Thank you for taking your time to leave us such a positive review! We will forward the note to our members of staff. You are warmly welcome to us at Svalbard Hotell in the future also. Have a lovely summer.

4/10 欠佳

Cheri Lee Van

於 2023 年 6 月住了 4 晚
Reception, Svalbard Hotell 於 2023年7月16日的回應
Dear Cheri,Thank you for taking the time to write a review.We hope to see you in the future.Best regardsSvalbard Hotell Team

8/10 不錯

Bjørn Tore

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 6 月住了 4 晚
Reception | Svalbard Hotell 於 2023年6月14日的回應
Dear Bjørn, Thank you for your rating, we appreciate it. Best regards, Svalbard Hotel Polfareren

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 6 月住了 3 晚
Svalbard Hotell Reception 於 2023年6月6日的回應
Thank you for taking the time to give us a review.We appreciate it.

10/10 優異

Suzette

讚好：整潔度、職員與服務和住宿狀況
Super clean and very central place to stay in Longyearbyen, have stayed here multiple times.
於 2023 年 6 月住了 2 晚
Svalbard Hotell Reception 於 2023年6月5日的回應
Dear Suzette. Thank you for taking your time to leave us such a nice review. We would be happy to host you in the future also. Kind regards, Svalbard Hotell Team

10/10 優異

Michael

於 2023 年 5 月住了 1 晚
Svalbard Hotell Polfareren 於 2023年5月27日的回應
Dear Michael,Thank you for taking the time to leave a review. We appreciate feedback from our guests. We are happy to hear that you enjoyed your stay with us! We would love to host you again in the future! Kind Regards, Svalbard Hotell Team