4/10 欠佳
YURan
2024年8月28日
讚好：設施服務
不滿：整潔度和職員與服務
I rarely write reviews unless it’s excellent enough for me to wish this hotel the best and receive a great rating or in this case, not worth to the point that I hope no one else spends a cent on.
I’ll point out the good and bad. I had an absolute fantastic experience with check in and front desk, they have been warm the entire time and helpful. However, walking inside the hotel, the sink was extremely small, water pressure was barely there, and the “clean towels” had boogers on them. I was able to pass by the first night by using the other towel that seemed more clean on the outside at least because it was late and I didn’t want to make a huge deal. On the second day, i left 3 dollars on the bed for room service so they can clean my room better but found out they did not clean my room, however they did clean my friends’ who was next door. I left around 9 am and came back around 1 am, the room cleaner had more than enough time to clean. It was late so I didn’t bother to call front desk. However it got annoying on the third day when they still haven’t cleaner my room. I had to inform the service lady that i want my room cleaned on the morning of the 4th day, and then my room was finally cleaned.
On the 5th night, around 12 am when I came back I was informed that we should wait outside because there was someone inside the hotel that they were trying to get rid off, which the body guard and front desk handled professionally. My complaint is about the rooms and cleanliness.
YURan
於 2024 年 8 月住了 5 晚