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聖塔莫尼卡-西洛杉磯凱富酒店的評價

2.5 out of 5
聖塔莫尼卡-西洛杉磯凱富酒店
2815 Santa Monica Blvd, Santa Monica, CA

評價

8.0

很好

10 分評分，優異；1001 則評價中有 395 則" "
8 分評分，不錯；1001 則評價中有 334 則" "
6 分評分，一般；1001 則評價中有 152 則" "
4 分評分，欠佳；1001 則評價中有 61 則" "
2 分評分，很差；1001 則評價中有 59 則" "

8.2/10 

整潔度

8.4/10 

職員與服務

7.6/10 

設施服務

7.4/10 

住宿狀況

7.8/10 

環保程度

評價

10/10 優異

NA

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
good
於 2023 年 11 月住了 1 晚

6/10 一般

David

讚好：整潔度
不滿：職員與服務和設施服務
Unfriendly staff.
於 2024 年 3 月住了 4 晚

8/10 不錯

Heather

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 2 晚

10/10 優異

willie

家人同遊, 商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
Rooms are nice. Not loud but next to the freeway so sometimes the cars are loud. Bed is very convertible and a nice size room.
於 2024 年 4 月住了 1 晚

8/10 不錯

Ronald (Morgan Hill)

讚好：整潔度和職員與服務
於 2024 年 4 月住了 1 晚

10/10 優異

Jenna

伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
The staff were very friendly and helpful. The room was comfortable enough. The blackout curtains could have been better, there was a lot of light in the room.
於 2024 年 4 月住了 1 晚

6/10 一般

Jeremy

親子同遊
讚好：整潔度和職員與服務
It was good value for the area. Once renos are done, it'll be much better.
於 2024 年 4 月住了 2 晚

8/10 不錯

Matthew

All good on the whole
於 2024 年 4 月住了 2 晚

8/10 不錯

David

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 4 晚

6/10 一般

Magali

伴侶同遊
讚好：整潔度和職員與服務
Assez loin de la côte ,peu d’accès à pied,petit déjeuner dans un lieu peu accueillant Bref trop cher
於 2024 年 4 月住了 1 晚

8/10 不錯

Katherine

家人同遊
讚好：整潔度
Loved the soft bed! And the room was quiet, though a bit on the small side. Breakfast was decent. Pool large but cool in temperature and not very inviting being mostly cement. Note that the second floor and roof are being renovated so areas are closed and there are workers active during the day.
於 2024 年 4 月住了 2 晚

10/10 優異

Janis A

讚好：整潔度、職員與服務和住宿狀況
The staff was most helpful. The property was serene and well taken care of in every respect. Easy and safe parking. Very Clean.
於 2024 年 2 月住了 4 晚

8/10 不錯

Brenda

家人同遊
讚好：整潔度和職員與服務
Nice enough, clean, convenient area, parking included.
於 2024 年 4 月住了 2 晚

2/10 很差

Jocelyn

家人同遊
不滿：整潔度、設施服務和住宿狀況
It’s was the worst hotel I had in the last 15 years. There was mold in the room and it looked like a cheap motel. I do not recommend.
於 2024 年 4 月住了 2 晚

8/10 不錯

Danielle

家人同遊
讚好：整潔度和職員與服務
不滿：設施服務
Good location. Good clean but small rooms and bathroom. Excellent price. Was getting work done so didn’t look all that great
於 2024 年 3 月住了 3 晚

10/10 優異

Alex

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Great stay to explore santa monica, easy parking
於 2024 年 3 月住了 2 晚

8/10 不錯

Torea (Papeete)

讚好：職員與服務
Super bien placé
於 2024 年 3 月住了 3 晚

8/10 不錯

Ian

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
I booked a room with an additional sofa bed but a room with a king bed was given. Very nice 👍
於 2024 年 3 月住了 2 晚

10/10 優異

David

伴侶同遊, 商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
It felt safe with a great location. The parking garage was convenient for our rental car. The breakfast provided eah morning had lots of options & was very well stocked & very good!
於 2024 年 3 月住了 7 晚

2/10 很差

Yoav

商務旅客
不滿：整潔度、職員與服務、設施服務和住宿狀況
It is the second time in a short period that I book a hotel with Expedia and shortly after booking is confirmed I get a message from the hotel that the hotel is under going renovation. This is unacceptable and the hotel was very expensive
於 2024 年 3 月住了 1 晚

4/10 欠佳

JERAMIE

家人同遊
讚好：職員與服務
不滿：整潔度、設施服務和住宿狀況
Under construction pool closes at 8pm due to surrounding residential neighbors 😒
於 2024 年 3 月住了 2 晚

2/10 很差

Sarah

家人同遊
不滿：整潔度、職員與服務、設施服務和住宿狀況
This hotel is atrocious. Rooms open to central sitting area so there is constant noise. Roof currently being renovated- heavy noise, debris and smells. Homeless people encamped right outside. Woke us with arguments at 6am. New toilet positioned in the center of the bathroom (?? No idea why). Area around hotel is blighted and not safe after dark.

6/10 一般

Jenny

親子同遊
In the middle of the night we got a nasty smell and found it was coming from the bed. We used an extra blanet and sprayed bed smelled like throw up. When I made the front desk aware in the morning they just said they’d let housekeeping know but didn’t offer any type of compensation. There was remodeling being done on the property and they didn’t make me aware until after I booked and couldn’t cancel. It was loud staring at 8am so we couldn’t even sleep in. Noise is an issue. People having breakfast in the patio were very loud so even with no construction you can’t sleep in.
於 2024 年 3 月住了 1 晚

8/10 不錯

Gonzalo

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Good option to connect Santa Monica/Venice/West Holywood and highways
於 2024 年 3 月住了 4 晚

10/10 優異

sonya

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Nice location. For the price, it's perfect. They had a sofa bed, but it was pretty tiny. Other than that, I think it's great. Best part was front desk! Great service is why I gave you five stars. The rooms are very far. My mom has like a bad knee, but there was no way around that. The side exit has a step that you can't see and my son can't read because has audtism and slammed on his knee and hands so hard. He was crying for a long while. They should have a ramp right there or something. That probably pissed me off the most.
於 2024 年 3 月住了 1 晚

4/10 欠佳

Maria

不滿：整潔度、職員與服務和住宿狀況
You could hear everything! When the room next door flushes the toilet you will definitely hear it. I was expecting the place to be more safe and clean but no. The breakfast was not good either, very disappointed.
於 2024 年 3 月住了 2 晚

6/10 一般

andrew

不滿：職員與服務
Staff not too friendly or helpful
於 2024 年 3 月住了 2 晚

10/10 優異

priscilla

讚好：整潔度
Love this hotel very nice and quiet clean rooms and very spacious. Will be coming back
於 2024 年 3 月住了 1 晚

6/10 一般

Linda

親子同遊
Located in a real busy area, with cars parked everywhere along the street, the sign to parking garage is not clearly visible. However the gentleman at the front desk was pleasant and check in was quick. The room I was given was in a great location, breakfast was a plenty and delicious. The housekeepers went the extra mile to help me take out of trash bags, and give direction. The only thing that keeps me from giving this hotel a 4 star is the fact that the pool was closed for my 2nd day there, “indefinitely”. I got back from Universal Studios, wanting to relax with 2 children, and found that the pool had been closed, without notice. I would not have booked 3days-2 nights, had I known this prior.
於 2024 年 3 月住了 2 晚

6/10 一般

Rmz

家人同遊
讚好：整潔度和職員與服務
Property was extremely noisy at all hours.
於 2024 年 3 月住了 2 晚

8/10 不錯

Mort

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Hard to fall asleep at a reasonable hour due to other guests playing loud music and talking loudly. I understand that this is not the facility's fault.
於 2024 年 3 月住了 1 晚

8/10 不錯

Yvaan

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 2 月住了 4 晚

4/10 欠佳

Kristin

不滿：整潔度、職員與服務和住宿狀況
於 2024 年 3 月住了 2 晚

4/10 欠佳

Craig

於 2024 年 3 月住了 1 晚

4/10 欠佳

Yahaira

讚好：職員與服務
不滿：整潔度和住宿狀況
於 2024 年 2 月住了 2 晚

8/10 不錯

Monica

親子同遊, 伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2024 年 2 月住了 1 晚
RP 於 2024年3月2日的回應
Mar. 01, 2024Dear Guest, We are truly sorry to hear about your disappointing experience at our hotel. Your feedback is incredibly important to us, and we deeply regret that we fell short of your expectations. Please know that we take your concerns seriously and will use them to improve our services and facilities. We sincerely apologize for any inconvenience caused and hope to have the opportunity to regain your trust in the future. Thank you.Comfort Inn Santa Monica

6/10 一般

Damon

伴侶同遊
不滿：設施服務
Lower end hotel with limited parking
於 2024 年 2 月住了 1 晚

10/10 優異

Saeid

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
It's nice area.
於 2024 年 2 月住了 3 晚

8/10 不錯

Fausto

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
It accommodated us all really well
於 2024 年 2 月住了 1 晚

8/10 不錯

Daniel

商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
The staff were very friendly and helpful. I loved the location - I could walk most places I needed to get to. The property is a bit older but has been updated & renovated, so it felt nice, and it was comfortable. The room above me was pretty noisy - I could hear every little thing they were doing - I wonder if the management could stagger having people in rooms not above/below each other to help minimize noise. The only other little complaint is that the water pressure was pretty poor. But overall, I enjoyed staying here and will stay here again on future trips!
於 2024 年 2 月住了 2 晚

8/10 不錯

Rachel

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 2 月住了 4 晚

10/10 優異

Luis

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 2 月住了 1 晚

10/10 優異

Ann

伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
Really enjoyed the courtyard area and the free breakfast
於 2024 年 2 月住了 2 晚

8/10 不錯

Darrell or Colleen

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Good value.
Good value, clean and comfortable.
於 2024 年 1 月住了 1 晚

6/10 一般

Nicolau

讚好：整潔度、住宿狀況和客房舒適度
於 2024 年 1 月住了 4 晚

8/10 不錯

Allie

多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
A quick Uber to to pier but a nice quiet spot.
於 2024 年 1 月住了 1 晚

8/10 不錯

Peggy

家人同遊
讚好：整潔度和職員與服務
The location was main factor when choosing this hotel the the free parking and breakfast. Hotel is a short drive to Santa monica beach and promenade and an easy drive from the airport. Parking was easy and there were always spots available. Room was small and humid (towels never dry) but the outside patio between rooms was a lovely place to soak in the sun and chill at the end of the day. It is a basic hotel that worked for us. Staff was very friendly and immediately provided us with any items we asked for.
於 2024 年 1 月住了 4 晚

10/10 優異

Brooke

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
It was excellent!
於 2024 年 1 月住了 4 晚

6/10 一般

Philippe

商務旅客
不滿：職員與服務
Good location
Good location of this hotel on Santa Monica boulevard juste betwen the beaches and UCLA campus. Easily accessible with bus N 1. Large rooms. Not wery well isolated. We Can hear whats going on outside, or above! Did not use the pool, but looked nice. Breakfast ok. Hotel does not provide a lot of services.for instance they do not want to keep your luggages when you check out at 11am. Finally after a bit discussion they agreed to keep it in a storage room..
於 2024 年 1 月住了 3 晚

8/10 不錯

Andras

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 1 月住了 1 晚