I requested a balcony room.. was told at the front desk, they had many. Never got what i paid for.Hassle just to change room. Building 3 is a joke of maze. Finally realized, i had to walk up a ramp and take another elevator to get to my room. thanks for heads up front desk.. room was very disappointing.
Robert
於 2025 年 7 月住了 2 晚
8/10 不錯
HARJI
親子同遊
2025 年 7 月 7 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
All Good.
HARJI
於 2025 年 7 月住了 3 晚
10/10 優異
Christina
家人同遊, 寵物同遊
2025 年 7 月 7 日
讚好:設施服務
My family enjoyed the pool and the cookies are always great!
Christina
於 2025 年 7 月住了 1 晚
8/10 不錯
Antonio
家人同遊
2025 年 7 月 5 日
讚好:職員與服務、設施服務和住宿狀況
Location was great but the cleanliness of the room could be better the rug was completed dirty my kids socks were completely black moments after walking on the rug.
Antonio
於 2025 年 7 月住了 1 晚
10/10 優異
RADHA
家人同遊
2025 年 7 月 3 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Close to the convention center and local airport. Lots of restaurants nearby. There is a daily parking fee but plenty of parking. Spacious room.
RADHA
於 2025 年 7 月住了 1 晚
8/10 不錯
Surajit
商務旅客
2025 年 7 月 2 日
讚好:整潔度和住宿狀況
Surajit
於 2025 年 6 月住了 2 晚
6/10 一般
Kirsten
商務旅客
2025 年 7 月 2 日
讚好:整潔度和住宿狀況
不滿:職員與服務
I reserved a room with a balcony that was to overlook the pool and courtyard view. However, I was given a room facing a parking lot in the back, but yet still was being charged for the better room's price. I explained that to the staff and she said that there was nothing she could do. She said that Expedia sometimes offers rooms that aren't available and then they have to give customers a different room. But that doesn't make sense why she didn't discount the price.
Kirsten
於 2025 年 6 月住了 1 晚
6/10 一般
Stacey
2025 年 6 月 23 日
不滿:整潔度和住宿狀況
Big property. No luggage carts available for the long walk to the hotel rooms. No visible signs directing to the laundry facilities. Only one restaurant open. Trash was all over the floor in the building by the stairs of the sky bridge. Trash overflowing at each recepticle. We were given the wrong room and when we tried to call they did not answer at the front desk. So then had to walk the entire length of the hotel, which took 20 mimutes, to stand in line for 10 minutes to tell them about the wrong room. Finally got double queen room. Walked all the way back. Found no carts along the way. They did not offer help. Then got to the new room and the phone line was dead. So we had to walk all the way back where we stood in line for 25 minutes before leavimg and asking the Starbucks worker where the laundry facility was. One vacationer also shared they were given a king size handicapped room too by mistake. NO FAN IN THE BATHROOM. Free wifi did not happen. Tv channels.were all fuzzy with no channel.clear. White goop on the side of the bed. Overall a very frustrating stay.
Stacey
於 2025 年 6 月住了 1 晚
10/10 優異
Dineivis
2025 年 6 月 22 日
Dineivis
於 2025 年 6 月住了 1 晚
10/10 優異
Kyle
2025 年 6 月 19 日
讚好:整潔度、職員與服務和住宿狀況
Older hotel - nice rooms and grounds. Surp
Kyle
於 2025 年 6 月住了 5 晚
10/10 優異
Timothy
2025 年 6 月 16 日
讚好:整潔度、職員與服務和住宿狀況
Timothy
於 2025 年 5 月住了 2 晚
10/10 優異
Roberto
家人同遊, 親子同遊, 伴侶同遊, 寵物同遊, 多人同遊
2025 年 6 月 16 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
GREAT PLACE had so much fun at the pool
Roberto
於 2025 年 6 月住了 1 晚
8/10 不錯
richard
多人同遊
2025 年 6 月 12 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
The property was nice and clean. The staff was extremely helpful at the facility and with local information as well. The pool was nice and clean and busy.
richard
於 2025 年 4 月住了 1 晚
10/10 優異
Joe S
2025 年 6 月 12 日
Joe S
於 2025 年 6 月住了 2 晚
10/10 優異
Houssam
2025 年 6 月 11 日
讚好:整潔度、設施服務和住宿狀況
GreT
Houssam
於 2025 年 5 月住了 2 晚
6/10 一般
Michael
家人同遊, 商務旅客
2025 年 6 月 10 日
讚好:整潔度和住宿狀況
The gardens were pretty and the pool was nice. It was close to the convention center so that was great for our purposes. It needs a little updating in the rooms but it was clean and bed was comfortable. The hotel got very busy and very loud on the weekend and there were a few unseemly people hanging around. Definitely not an4 star and maybe a 3 star.
Michael
於 2025 年 6 月住了 5 晚
6/10 一般
siaunofo
家人同遊, 伴侶同遊
2025 年 6 月 9 日
讚好:住宿狀況
We waited almost an hour for a room to be available, other than that no issues
siaunofo
於 2025 年 6 月住了 1 晚
8/10 不錯
T
2025 年 6 月 9 日
讚好:整潔度、設施服務和住宿狀況
Probably may last visit to Ontario but the Double Tree was always a pleasure to stay at.💪💪💪