評分根據 920 篇真實評價而定
Expedia 智遊網 真實評價
Just ok張貼日期：2019年7月27日 網站：Hotels
Hotel Management, 酒店經理 於 2019年7月30日回覆
Thank you for being our guest. We're glad to know you liked your spacious accommodation and that our location was ideal for you. However, we're sorry for the odor you experienced while you were here. We have asked our housekeeping staff to make sure this room receives a deep clean to remove the smell. Hopefully, we will have the opportunity to make it up to you on a future visit. Sincerely, Hotel Management
鄰近Torrance Art Centre 的舒適旅館。張貼日期：2018年9月25日 網站：Hotels
Hotel Management , 酒店經理 於 2018年9月26日回覆
Wai, thanks for reviewing your experience at Extended Stay America. It feels good to know you enjoyed the spaciousness of your room and that you liked our pet-friendly policy. Your business is appreciated, and we hope you will come back to stay with us again soon. Sincerely, Hotel Management
It is some kind expensive with its little service.
Hotel Management, 酒店經理 於 2020年5月13日回覆
We were disappointed to see that we did not live up to our typical standards, and we are truly sorry your stay was not to your expectation. We hope you will consider giving us another chance to prove we are up to the task of delivering excellent service and accommodations. Sincerely, Hotel Management
This place was pretty decent... Clean, quiet, easy parking, close to everything.
Hotel Management , 酒店經理 於 2020年3月18日回覆
Thank you for your recent stay at Extended Stay America! We are so glad you had a great experience throughout the hotel. we love what we do, but it is always nice to be recognized for a job well done. We will share your compliments with the entire team. We hope to have the honor of hosting you again soon. Sincerely, Hotel Management
The room was dirty and not sanitized properly just from looks nothing like the picture advertized very dissapointing..used all the towles to walk on since i was very worried about the hygiene.
Hotel Management, 酒店經理 於 2020年2月16日回覆
Thank you for your comments. We are sorry for the cleanliness issue you encountered in your room and regret the inconvenience caused. Our housekeeping staff takes pride in what they do daily and we also have processes in place to double-check each room prior to occupancy by the next guest. We fell short in our processes and are reviewing them so that this does not happen again. We hope you will consider a future stay as we would welcome the opportunity to regain your trust. Sincerely, Hotel Management
Vi var tilfredse med det hele og placeringen var perfekt med alle butikkerne
Hotel Management, 酒店經理 於 2020年2月13日回覆
Thank you for choosing Extended Stay America for your recent stay. We appreciate your kind comments about our convenient location close to shopping. We receive many positive comments about our location, so we are glad this contributed to making your stay a great one. We appreciate your business and look forward to seeing you again soon. Sincerely, Hotel Management