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比華利山冬宮的評價

5 out of 5
比華利山冬宮
9291 Burton Way, Beverly Hills, CA

評價

9.6

完美

10 分評分，優異；908 則評價中有 753 則" "
8 分評分，不錯；908 則評價中有 100 則" "
6 分評分，一般；908 則評價中有 24 則" "
4 分評分，欠佳；908 則評價中有 17 則" "
2 分評分，很差；908 則評價中有 14 則" "

9.8/10 

整潔度

9.6/10 

職員與服務

9.6/10 

設施服務

9.6/10 

住宿狀況

9.6/10 

環保程度

評價

10/10 優異

真實旅客

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Excellent hotel with good view! Definitely come back again!
於 2019 年 8 月住了 1 晚
Jerold 於 2019年8月27日的回應
Thank you for the kind review!

10/10 優異

真實旅客

於 2019 年 5 月住了 3 晚
Robert 於 2019年5月18日的回應
Dear Guest, Thank you for you 5 star review. Your time and feedback are much appreciated. Best, Robert Hamann Director of Front Office

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
有些小遗憾
酒店位置不错，就在比弗利区域内，硬件设施不错，小奢华，环境整洁。 美中不足的是房间的电视机和电话都坏了，来了三个人维修还没有完全弄好，只能讲究了，作为这样档次的酒店来讲是不应该的。 总的还不错，可以推荐。
於 2018 年 9 月住了 2 晚
Robert 於 2018年10月10日的回應
谢谢您，对于您的评论。非常感谢您的时间和反馈。

10/10 優異

hsien kuei

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2018 年 9 月住了 14 晚
Robert 於 2018年9月25日的回應
Dear hsien, Thank you for your 5 star review. Your notes and feedback were appreciated and have been passed on to the relevant departments. Thank you, Robert Hamann

2/10 很差

YUN (LA)

讚好：整潔度、住宿狀況和客房舒適度
不滿：職員與服務
The front desk has not been resolved without the reservation
於 2017 年 10 月住了 1 晚

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2017 年 10 月住了 3 晚

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
客房装修很精致
起初看大堂不怎么样 酒店外观也很朴素 但进房间之后你会发现里面的装修让人觉得精致 美丽 特别喜欢衣帽架的镜子 特别大 特别喜欢这家酒店 下次还会再去
Management 於 2017年3月27日的回應
Thank you for taking the time to submit a review of your stay with us.

6/10 一般

henghao (bei jing)

讚好：整潔度
不滿：住宿狀況
酒店硬件达不到5星，比3星好不了多少，坑。
除了在比佛力这点，就没有一点好的了。

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Perfect hotel
Everything here is amazing! Worth the price!

10/10 優異

Brunil (洛杉矶)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
小而精致的酒店！
一楼餐厅的菜不错的，走不远便有很多不错的餐厅！一楼餐厅的菜不错的，走不远便有很多不错的餐厅！一楼餐厅的菜不错的，走不远便有很多不错的餐厅！一楼餐厅的菜不错的，走不远便有很多不错的餐厅！一楼餐厅的菜不错的，走不远便有很多不错的餐厅！一楼餐厅的菜不错的，走不远便有很多不错的餐厅！

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度

10/10 優異

Jamie

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 5 月住了 1 晚
Delidji 於 2024年5月23日的回應
Dear Jamie,Thank you so much for your recent stay. I am very happy you enjoyed your stayWe look forward to welcoming you back!Sincerely,Delidji

10/10 優異

WILLIAM

讚好：整潔度、職員與服務和住宿狀況
Great service. Very professional and personable. My suite was immaculate
於 2024 年 5 月住了 3 晚
Delidji 於 2024年5月21日的回應
Dear William,Thank you so much for your recent stay. I am happy to read that you enjoyed your stay and the staff was very professional and personable.We hope to see you again soon.Sincerely,Delidji

10/10 優異

Jon

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Home away from home!
於 2024 年 5 月住了 2 晚
Delidji 於 2024年5月21日的回應
Dear Jon,Thank you for returning to stay with us. I am very happy to read that this is your home away from home. We look froward to welcoming you back.Sincerely,Delidji

10/10 優異

Allison

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Lovely, large all suite hotel. Such a quiet getaway
於 2024 年 5 月住了 1 晚
Delidji 於 2024年5月21日的回應
Dear Allison,Thank you for choosing to stay with us during your recent visit to Beverly Hills. I am delighted to read that you had a good time at the hotel.We hope to see you again soon.Sincerely,Delidji

10/10 優異

Stanislav (Salem)

讚好：整潔度、職員與服務、設施服務和住宿狀況
Excellent
於 2024 年 5 月住了 1 晚
Delidji 於 2024年5月15日的回應
Dear Stanislav,Thank you very much for staying with us. We hope to see you again soon.Sincerely,Delidji

4/10 欠佳

DAISUKE

家人同遊
讚好：整潔度
不滿：設施服務和住宿狀況
2階のレストランとルーフトップはプールを工事中。客室に9時-17時で信じられないくらいうるさい騒音が（通常ホテルなら全体クローズするくらいの音） ゆっくり滞在するためのホテルとしてはあり得ない状況。せっかくの長年のブランドもこういう判断で崩れていくのだなと。 工事中は宿泊しないことを強くおすすめします。
於 2024 年 4 月住了 5 晚
Delidji 於 2024年5月6日的回應
Dear Daisuke,Thank you very much for choosing to stay with us during your recent visit to Beverly Hills and for taking the time to provide us with feedback.Please accept my sincere apologies for the noise and the pool and restaurant being closed during your stay.We hope to see you again soon!Sincerely,Delidji

10/10 優異

Tiffany

於 2024 年 4 月住了 1 晚
Delidji 於 2024年5月15日的回應
Dear Tiffany,Thank you very much for staying with us. We hope to see you again soon.Sincerely,Delidji

10/10 優異

Skye

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Such a nice place. Amazing staff!
於 2024 年 4 月住了 2 晚
Delidji 於 2024年4月23日的回應
Dear Skye,Thank you so much for your recent stay. I am very happy to read that you enjoyed your stay and the team took great care of you.We look forward to welcoming you back!Sincerely,Delidji

10/10 優異

Jia

於 2024 年 4 月住了 3 晚
Delidji 於 2024年5月15日的回應
Dear Jia,Thank you very much for staying with us. We hope to see you again soon.Sincerely,Delidji

10/10 優異

Özge

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The rooms facing the street are a little bit noisy. The windows need to be changed in order to prevent the noise from the street.
於 2024 年 4 月住了 3 晚
Delidji 於 2024年4月19日的回應
Dear Orge,Thank you for choosing to stay with us and for taking the time to provide us with feedback. Please accept my sincere apologies for the noisy room. We hope to see you again soon.Sincerely,Delidji

10/10 優異

Roderic

讚好：整潔度、職員與服務和住宿狀況
Well appointed, large rooms. Comfortable bed with room that gets dark for a great nights sleep. Fast valet, nice neighborhood for walking.
於 2024 年 2 月住了 2 晚
Delidji 於 2024年4月19日的回應
Dear Roderic,Thank you so much for your recent stay. I am very happy to read that you enjoyed your stay and the team took great care of you.We look forward to welcoming you back!Sincerely,Delidji

10/10 優異

NOELVIS

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Excelente!!!
於 2024 年 4 月住了 3 晚
Delidji 於 2024年4月19日的回應
Dear Noelvis,Thank you very much for staying with us. We hope to see you again soon.Sincerely,Delidji

10/10 優異

Adriana

於 2024 年 4 月住了 1 晚
Delidji 於 2024年4月29日的回應
Dear Adriana,Thank you so much for your recent stay. I am delighted to know that you enjoyed your time with us. We look forward to welcoming you back.Sincerely,Delidji

10/10 優異

Stephen

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Everything about the property exceeded expectations. Only complaint and not a big deal for us but perhaps for others was that the rooftop pool was under renovation. We were not made aware of that prior to booking. Perhaps why rates were attractive. Really a nice place, great staff and good location.
於 2024 年 3 月住了 1 晚
Delidji 於 2024年4月2日的回應
Dear Stephen,Thank you so much for your recent stay. I am very happy to read that you enjoyed your stay and the team took great care of you.Please accept my sincere apologies for the rooftop pool being closed during your stay.We look forward to welcoming you back!Sincerely,Delidji GbaguidiDirector of Operations

10/10 優異

Ronald

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 3 月住了 1 晚
Delidji 於 2024年3月25日的回應
Dear Ronald,Thank you for your recent stay. I am happy you enjoyed your stay and the team took good care of you.We hope to see you again soon.Thank you!Sincerely,Delidji

10/10 優異

James

讚好：整潔度、職員與服務、設施服務和住宿狀況
First class.
於 2024 年 3 月住了 2 晚
Delidji 於 2024年3月13日的回應
Dear James,Thank you so much for staying with us. I am delighted to read you enjoyed your stay.We hope to see you again soon.Sincerely,Delidji

10/10 優異

Chunlin

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
high quality/price ratio
於 2024 年 2 月住了 8 晚
Delidji 於 2024年2月29日的回應
Dear Chunlin,Thank you very much for your recent stay. I am delighted to know you had a great stay. We hope to see you again soon.Sincerely,Delidji

10/10 優異

Nallely

伴侶同遊, 商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
Me encanta este hotel tiene excelentes instalaciones, su servicio de transporte incluye 2 millas a la redonda es de primera, los alimentos de su restaurante son de la mejor calidad, amo este lugar siempre regreso !!! Nos vemos pronto !!!
於 2024 年 2 月住了 2 晚
Delidji 於 2024年2月29日的回應
Dear Nallely,Thank you so much for your recent stay. I am very happy to read that you enjoyed your stay and the team took great care of you.We look forward to welcoming you back!Sincerely,Delidji

10/10 優異

Jonathan

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 2 月住了 1 晚
Delidji 於 2024年2月27日的回應
Dear Jonathan,Thank you for staying with us. We hope to see you again soon.Sincerely,Delidji

10/10 優異

robert

於 2024 年 2 月住了 1 晚
Delidji 於 2024年3月23日的回應
Dear Robert,Thank you very much for choosing to stay with us. We hope to see you again soon.Sincerely,Delidji

10/10 優異

Dean

於 2024 年 2 月住了 1 晚
Delidji 於 2024年3月23日的回應
Dear Dean,Thank you so much for your recent stay. I am happy you enjoyed your stay with us.We look forward to welcoming you back!Sincerely,Delidji

10/10 優異

Sabrina

讚好：整潔度、職員與服務、設施服務和住宿狀況
This is the only place I want to stay when visiting Los Angeles.
於 2024 年 2 月住了 1 晚
Delidji 於 2024年2月12日的回應
Dear Sabrina,Thank you so much for staying with us. I am happy to read that this will now be your new hotel in Los Angeles.We look forward to welcoming you back!Sincerely,Delidji

10/10 優異

LLOYD

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Absolutely the friendliness place!
於 2024 年 1 月住了 1 晚
Delidji 於 2024年1月31日的回應
Dear LLYOD,Thank you so much for choosing to stay with us.We hope to see you again soon.Sincerely,Delidji

10/10 優異

Stephen

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 1 月住了 2 晚
Delidji 於 2024年1月31日的回應
Dear Stephen,Thank you so much for your recent stay. I am happy you enjoyed your stay.We hope to see you soon.Sincerely,Delidji

8/10 不錯

Vincent (Ocala)

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Beautiful facility with extremely friendly staff in fantastic location. Very comfortable beds and luxurious rooms. The restaurant staff sometimes get lost hanging out together, the drinks are extremely expensive for a very short pour, and the two rooms on the second and probably third floor on the front are too noisy (main entrance and outdoor dining area, we unfortunately stayed in one). You hear everyone checking in, out, etc.
於 2024 年 1 月住了 1 晚
Delidji 於 2024年2月7日的回應
Dear Vincent,Thank you very much for choosing to stay with us and for taking the time to provide us with feedback. I am happy to read that your overall stay went well.Thank you so much for your feedback. Please accept my sincere apologies for the noisy room.We hope to see you again soon.Sincerely,Delidji

10/10 優異

Zeenat (Fremont)

親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
best location in beverly hills! exceptional service, gorgeous rooms, exceptional staff!
於 2023 年 12 月住了 2 晚

8/10 不錯

Zeenat (Fremont)

親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
I would say this is the best location to stay in Beverly Hills if you want a calm, peaceful time that is super close to all the glitz and glitter. The service here is EXCEPTIONAL- the feel of the hotel is super classy and the rooms are super spacious! The managers are AMAZING! I actually considered staying at Four Seasons but even their location is not as nice as this one and the vibe is different of course.
於 2023 年 12 月住了 2 晚
Delidji 於 2024年1月9日的回應
Dear Zeenat,Thank you so much for choosing to stay with us and for taking to write a beautiful review. I am delighted to read that your stay went well and the team took great care of you.We look forward to welcoming you back!Sincerely,Delidji

10/10 優異

Andre

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Herausragenden Service während unseres Aufenthalt
Wir hatten kürzlich das Vergnügen, im Hotel L'Ermitage Beverly Hills zu übernachten, und ich möchte meine Begeisterung über den herausragenden Service teilen, den wir während unseres Aufenthalts erleben durften. Schon bei unserer Ankunft wurden wir von einem äusserst zuvorkommenden Personal an der Rezeption herzlich empfangen. Besonders hervorzuheben ist die aussergewöhnliche Hilfsbereitschaft von Julia und dem gesamten Front Desk Team. Durch ihre aufmerksame Betreuung wurde unser Aufenthalt zu etwas Besonderem. Ein weiterer Grund zur Freude waren Sacha und Aldo, die uns nicht nur mit großartigen Dienstleistungen, sondern auch mit einem kostenfreien Fahrdienst begeisterten. Ihre Pünktlichkeit, Zuverlässigkeit und hilfreiche Empfehlungen für Restaurants in Beverly Hills und Umgebung haben unseren Aufenthalt noch angenehmer gestaltet. Ein besonderes Lob gilt auch Jimmy vom Restaurant Team. Seine hilfreichen Tipps für unseren ersten Aufenthalt in L.A. waren äusserst nützlich, und seine Freundlichkeit hat einen bleibenden Eindruck hinterlassen. Insgesamt sind wir äusserst zufrieden mit unserem Aufenthalt im L'Ermitage und möchten dies unbedingt mit Ihnen teilen. Der exzellente Service und die Freundlichkeit Ihres Personals haben einen bleibenden Eindruck bei uns hinterlassen. Vielen Dank
於 2023 年 11 月住了 8 晚
Delidji 於 2023年12月15日的回應
Dear Andre,Thank you very much for choosing to stay with us and for taking the time to tell us about your stay. I am delighted to read that the team especially Julia, Sacha, and Aldo took great care of you.We look froward to welcoming you back!Sincerely,Delidji

10/10 優異

philip (fountain valley)

於 2023 年 12 月住了 1 晚
Delidji 於 2023年12月13日的回應
Dear Philip,Thank you very much fro staying with us. We hope to see you again soon.Sincerely,Delidji

10/10 優異

Francisco

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 12 月住了 2 晚
Delidji 於 2023年12月13日的回應
Dear Francisco,Thank you so much for choosing to stay with us. I am delighted you had a good time.We look forward to welcoming you back!Sincerely,Delidji

10/10 優異

Juan pablo

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 12 月住了 2 晚

10/10 優異

Alejandro

於 2023 年 12 月住了 1 晚
Delidji 於 2023年12月27日的回應
Dear Alejandro,Thank you very much for staying with us. We hope to see you again soon.Sincerely,Delidji

10/10 優異

Junheng

親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
services are excellent. We appreciate all the help with our toddler.
於 2023 年 11 月住了 2 晚
Delidji 於 2023年12月4日的回應
Dear Junheng,Thank you so much for your recent stay. I am very happy to read that you enjoyed your stay and the team took great care of you.We look forward to welcoming you back!Sincerely,Delidji

10/10 優異

agustin

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 11 月住了 3 晚
Delidji 於 2023年11月22日的回應
Dear Agustin,Thank you so much for staying with us. I am delighted you enjoyed your time with us.We hope to see you again soon.Sincerely,Delidji

10/10 優異

真實旅客

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Fabulous
Outstanding amenities, service, location. I am really impressed. Thank you and I will be back!
於 2023 年 11 月住了 2 晚
Delidji 於 2023年11月20日的回應
Dear Guest,Thank you very much for your recent stay. I am very happy to read that you were impressed. We look forward to welcoming you back!Sincerely,Delidji

10/10 優異

Yajie

讚好：整潔度、職員與服務、設施服務和住宿狀況
good experience
於 2023 年 11 月住了 3 晚
Delidji 於 2023年11月20日的回應
Dear Yajie,Thank you very much for staying with us and for taking the time to tell us about your experience.We hope to see you soon!Sincerely,Delidji

10/10 優異

philip (fountain valley)

於 2023 年 11 月住了 1 晚

10/10 優異

Betty

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
This is an outstanding place to stay. Service and comfort were superb. Good mattress, pillows, and bed linens!!!
於 2023 年 11 月住了 4 晚
Delidji 於 2023年11月13日的回應
Dear Betty,Thank you very much for choosing to stay with us during your recent visit to Beverly Hills. I am happy to read that you had a good time and the hotel was outstanding.We look forward to welcoming you back!Sincerely,Delidji

10/10 優異

VIKTORIYA

商務旅客, 多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Good hotel
於 2023 年 11 月住了 2 晚
Delidji 於 2023年11月9日的回應
Dear Viktoriya,Thank you very much for staying with us. We hope to see you again soon.Sincerely,Delidji