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加利福尼亞諾沃克 6 號汽車旅館的評價

2 out of 5
加利福尼亞諾沃克 6 號汽車旅館
11734 Imperial Hwy, Norwalk, CA

評價

6.4
10 分評分，優異；664 則評價中有 144 則" "
8 分評分，不錯；664 則評價中有 172 則" "
6 分評分，一般；664 則評價中有 129 則" "
4 分評分，欠佳；664 則評價中有 91 則" "
2 分評分，很差；664 則評價中有 128 則" "

6.6/10 

整潔度

6.8/10 

職員與服務

5.0/10 

設施服務

6.2/10 

住宿狀況

6.0/10 

環保程度

評價

2/10 很差

Xiaorong (san jose)

家人同遊
不滿：整潔度、職員與服務和住宿狀況
This is worst hotel I experienced in USA.There are many insects and looks very dirty. My wife and daughter reject to live in.I have to waste the two days reservation Money and find another one.
於 2024 年 1 月住了 2 晚

6/10 一般

Wen-Long

不滿：職員與服務和住宿狀況
方便，睡一覺就好的選擇
網路慢，稍有霉味

8/10 不錯

真實旅客

讚好：整潔度、職員與服務和客房舒適度
不错的选择
整体都不错，如果有早餐就更好了。

10/10 優異

francisco

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 1 晚
Nancy Y. 於 2024年4月26日的回應
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

6/10 一般

Vhenz

伴侶同遊
不滿：設施服務和住宿狀況
When i ask clean linen, blankets and pillow case the staff are so polite and gave it to me. The place is old and i killed 5 cockroaches.
於 2024 年 3 月住了 3 晚
Brand Experience Team 於 2024年4月18日的回應
Hi Vhenz,We appreciate you recognizing our excellent service, though it sounds like your stay might not have been as comfortable as you anticipated. We apologize for any inconvenience and appreciate you taking the time to share your feedback with us. We hope for the opportunity to improve your experience with us. Please visit again.Maz K.#Team6

2/10 很差

Oscar

不滿：住宿狀況
於 2024 年 3 月住了 1 晚
Brand Experience Team 於 2024年4月11日的回應
Hi Oscar,Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

10/10 優異

Joe (Whittier)

寵物同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Easy check in no hassle!!!
於 2024 年 3 月住了 1 晚
Nancy Y. 於 2024年4月3日的回應
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

10/10 優異

kurissa

於 2024 年 3 月住了 1 晚

6/10 一般

Zoe

於 2024 年 3 月住了 5 晚

2/10 很差

Melissa

不滿：整潔度、職員與服務、設施服務和住宿狀況
They didn't even clean my bed.It was so dirty bad experience never going back
於 2024 年 3 月住了 1 晚
Brand Experience Team 於 2024年3月27日的回應
Hi Melissa,Thank you for providing feedback. Your experience is important to us and we hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

4/10 欠佳

Florencio

讚好：職員與服務
不滿：整潔度和住宿狀況
Insufficient parking spaces. I parked my vehicle in the fast food restaurant next door. Had to walk to my room. Room had roaches and stains in the tub.
於 2024 年 3 月住了 1 晚
Brand Experience Team 於 2024年3月27日的回應
Hi Florencio,Here at Motel 6, we’re always trying to do better. We're sorry to hear that you didn't enjoy your recent stay and would like to apologize that your experience wasn’t as good as it could’ve been. We’d love the chance to make it up to you, so hoping to see you again soon.Lilith#Team6

2/10 很差

Leon

不滿：整潔度、職員與服務和住宿狀況
I didn't like the way the maid male n female were first and foremost the didn't represent American culture the customer is always right okay second they never came clesn the room there maids go in your property then have the nerve nit to come in room and no im not a room key or family in dpsd housing I'm a man wifr and dogs who stayed at that Motel 6 for anout 45 days mind the roaches come.out at dinner but thw maids very rude disrespectful a d theybfelt entitlement to a jobs they.dobt deserve
於 2024 年 2 月住了 21 晚
Brand Experience Team 於 2024年3月20日的回應
Hi Leon, On behalf of Motel 6, we would like to apologize for the inconvenience you incurred while being our guest as this is not our standard. We are committed to guest satisfaction and appreciate you taking time to review your experience. Thank you for bringing this to our attention.Natalie #Team6

6/10 一般

Leon (Escondido)

家人同遊, 伴侶同遊, 寵物同遊
不滿：整潔度、職員與服務、設施服務和住宿狀況
I like the managers nice god fearing.
於 2024 年 2 月住了 14 晚

2/10 很差

Paola

親子同遊
不滿：整潔度、職員與服務、設施服務和住宿狀況
We did given the first room that was a none smoking room. Once we arrived at the room upon opening a whif of cigarette smell blew through. Terrible. The beds where not made and pillows where all over the bed meaning it was not cleaned. We asked to change rooms and once settled in the second room we noticed a few baby cockroaches running around the bed and tv stand. This place needs to really think about doing there jobs and putting the customers safety and health before anything. Terrible experience.
於 2024 年 2 月住了 1 晚
Nancy Y. 於 2024年3月6日的回應
We're sorry to hear that we fell short of your expectations during your recent stay. We apologize for any aggravation you had and appreciate you sharing your experience with us. We hope you’ll give us another chance in the future to make it a great stay for you.Nancy Y.#Team6

10/10 優異

Sophia

於 2024 年 2 月住了 1 晚

10/10 優異

Michael

讚好：整潔度、職員與服務、設施服務和住宿狀況
It was quite and easy shopping
於 2024 年 1 月住了 1 晚
Brand Experience Team 於 2024年2月21日的回應
Hi Michael,Five stars?! Thanks for your review, we really appreciate the support. We hope to see you again real soon.Maz K.#Team6

6/10 一般

Victor

商務旅客
Due to heavy rain, water poured in through the window. Staff was quick to find another room. Heater wasn’t working, again staff was quick to accommodate to another room. Motel is located near freeway with various eating places around.
於 2024 年 2 月住了 6 晚
Brand Experience Team 於 2024年2月21日的回應
Hi Victor, Thank you for taking time to share your review with us. We also appreciate your feedback regarding ways we can provide an even more comfortable stay for our guests.Maz K.#Team6

10/10 優異

Estuardo

Cleaning
於 2024 年 1 月住了 1 晚
Nancy Y. 於 2024年2月14日的回應
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

10/10 優異

Jerry

家人同遊, 多人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 1 月住了 2 晚
Nancy Y. 於 2024年2月14日的回應
Thank you for the perfect rating!!Nancy Y.#Team6

2/10 很差

Vinessa

伴侶同遊
不滿：整潔度、職員與服務、設施服務和住宿狀況
I wrote a simple bad review and the people refused me a room. Even after I paid online drove 2hrs. Even after the front desk called me back. I asked for the first floor. I get there and the guy was was rude. I had to scramble to make last minute arrangements. Stay away from here.
於 2024 年 1 月住了 1 晚
Brand Experience Team 於 2024年2月6日的回應
Hi Vinessa,Here at Motel 6, we’re always trying to do better. We're sorry to hear that you didn't enjoy your recent stay and would like to apologize that your experience wasn’t as good as it could’ve been. We’d love the chance to make it up to you, so hoping to see you again soon.Lilith#Team6

8/10 不錯

Sophia

於 2024 年 1 月住了 1 晚

4/10 欠佳

Maribel

Room was clean, microwave was dirty, and there was roaches all over.
於 2024 年 1 月住了 2 晚
Nancy Y. 於 2024年1月23日的回應
We’re sorry you had a bad experience recently at one of our properties. We take your input seriously and apologize for the inconvenience. As our Guest, you’re very important to us, and our top priority is your satisfaction. Thank you for taking the time to provide this valuable feedback. Nancy Y.#Team6

2/10 很差

Chante

伴侶同遊
不滿：整潔度、職員與服務、設施服務和住宿狀況
This is a horrible place to stay. Dirty mattresses piled in front of room. Roach infestation. Bad front desk service. Dirty bathroom. Holes in bedding and loud drilling and banging.
於 2024 年 1 月住了 2 晚
Nancy Y. 於 2024年1月23日的回應
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

10/10 優異

Michael

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2024 年 1 月住了 1 晚

2/10 很差

Khema

不滿：整潔度、職員與服務、設施服務和住宿狀況
於 2023 年 12 月住了 2 晚

10/10 優異

Danilo

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2023 年 12 月住了 1 晚

8/10 不錯

Amanda

於 2023 年 12 月住了 1 晚

10/10 優異

Elmer

讚好：整潔度、職員與服務和住宿狀況
was clean everything worked.
於 2023 年 12 月住了 4 晚
Brand Experience Team 於 2024年1月8日的回應
Hi ElmerThank you, we really do love getting such positive feedback! We’re glad your experience was a good one and hope to see you again real soon. Lilith#Team6

8/10 不錯

Faye

讚好：設施服務
The cleanliness of the property and great customer service
於 2023 年 12 月住了 2 晚
Brand Experience Team 於 2024年1月8日的回應
Hi FayeWe’re glad you enjoyed your stay! Come back real soon. Until then, we’ll leave the light on. For You.Lilith#Team6

10/10 優異

Marsha

於 2023 年 12 月住了 3 晚

10/10 優異

Jackson

親子同遊, 寵物同遊
讚好：職員與服務
於 2023 年 12 月住了 4 晚

6/10 一般

Francisco Clark

伴侶同遊
讚好：整潔度
Buena ubicacion pero instalaciones en mal estado. No servia la regadera para tomar un baño.
於 2023 年 12 月住了 1 晚

6/10 一般

Jessica

家人同遊
不滿：職員與服務
於 2023 年 12 月住了 1 晚

4/10 欠佳

Abraham

不滿：整潔度、住宿狀況和客房舒適度
於 2023 年 12 月住了 2 晚

6/10 一般

ron

家人同遊
No shampoo and no coffee
於 2023 年 12 月住了 1 晚
Nancy Y. 於 2024年1月3日的回應
Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention.Nancy Y.#Team6

2/10 很差

ARNULFO

Sorry but was mini roches not good
於 2023 年 12 月住了 1 晚
Nancy Y. 於 2024年1月3日的回應
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

2/10 很差

Robert

不滿：整潔度、設施服務和住宿狀況
於 2023 年 12 月住了 1 晚

2/10 很差

ruben

不滿：整潔度、職員與服務和住宿狀況
Workers working on facility are very loud
於 2023 年 12 月住了 1 晚
Nancy Y. 於 2023年12月21日的回應
We’re sorry you had a bad experience recently at one of our properties. We take your input seriously and apologize for the inconvenience. As our Guest, you’re very important to us, and our top priority is your satisfaction. Thank you for taking the time to provide this valuable feedback. Nancy Y.#Team6

2/10 很差

Michael

不滿：整潔度和住宿狀況
Roaches and dirty towels
I was in the military so I can sleep almost anywhere, but I had trouble sleeping here because of the roaches. They were so instrusive I had to empty out my bags so I wouldn't take any hitch hikers (a few climbed into my luggage, prompting me to check everything!) Will not stay here again!
於 2023 年 12 月住了 1 晚
Nancy Y. 於 2023年12月21日的回應
We're sorry to hear that we fell short of your expectations during your recent stay. We apologize for any aggravation you had and appreciate you sharing your experience with us. We hope you’ll give us another chance in the future to make it a great stay for you.Nancy Y.#Team6

2/10 很差

Linda

不滿：整潔度、職員與服務、設施服務和住宿狀況
Dirty, rooms inadequate. Not like photos. Fortunately the mansger canceled my reservation on the spot. Only good thing
於 2023 年 11 月住了 1 晚
Nancy Y. 於 2023年11月29日的回應
We're sorry to hear that we fell short of your expectations during your recent stay. We apologize for any aggravation you had and appreciate you sharing your experience with us. We hope you’ll give us another chance in the future to make it a great stay for you.Nancy Y.#Team6

2/10 很差

Tahina

伴侶同遊
No respetaron mi reservación y me dejaron sin habitación tuve que ir a otro hotel
於 2023 年 11 月住了 1 晚
Nancy Y. 於 2023年11月29日的回應
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

4/10 欠佳

madonna s.

伴侶同遊, 商務旅客
不滿：整潔度、職員與服務、設施服務和住宿狀況
Found half filed water bottle and trash bin not emptied, obviously, the room didn’t get thoroughly cleaned as it should be. The receptionist was on the his phone and made me wait for almost 5 minutes to check me in. When we called him to the room to show what we found, he offered a refund right away.
於 2023 年 11 月住了 2 晚

2/10 很差

HUGO F

商務旅客
不滿：整潔度、職員與服務、住宿狀況和客房舒適度
No se vayan por el precio
Sucion, encontramos cucarachas en el baño. Está ubicado frente a una gas y todo el tiempo hay ruido, todo el tiempo hay movimiento
於 2023 年 10 月住了 2 晚
Nancy Y. 於 2023年11月7日的回應
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

2/10 很差

真實旅客

不滿：整潔度、職員與服務、住宿狀況和客房舒適度
Terrible
About the worst stay I've had in the past 15 years!
於 2023 年 10 月住了 2 晚
Brand Experience Team 於 2023年10月31日的回應
Hi Traveler,We apologize that your recent stay wasn’t a great one. We hope you’ll give us another chance in the future.Lilith#Team6

2/10 很差

amy b

不滿：整潔度、職員與服務、住宿狀況和客房舒適度
Disgusting
There was a meth pipe on the towels when i went tobtake a shower it broke in the tub we left immediately we only stayed in the room little over a hour also walls were dirty and the blqnkets smelled like rotten broccoli i will never stay in a Motel 6 again never stay here!
於 2023 年 10 月住了 1 晚

4/10 欠佳

Greisi

多人同遊
不滿：整潔度、職員與服務、設施服務和住宿狀況
Everything was dirty. Only sheets were clean, very uncomfortable beds, not enough parking. Wouldn’t recommend at all.
於 2023 年 10 月住了 4 晚
Brand Experience Team 於 2023年10月26日的回應
Hi Greisi,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Maz K.#Team6

2/10 很差

Jerry

於 2023 年 10 月住了 1 晚

2/10 很差

Sunil

不滿：設施服務
For giving room they will take lots of time
於 2023 年 10 月住了 1 晚
Nancy Y. 於 2023年10月17日的回應
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

8/10 不錯

Emma

多人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 9 月住了 1 晚

6/10 一般

Darlene

於 2023 年 9 月住了 1 晚