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洛杉磯 LAX/世紀大道萬怡酒店的評價

3 out of 5
洛杉磯 LAX/世紀大道萬怡酒店
5933 W Century Blvd, Los Angeles, CA

評價

8.6

優異

10 分評分，優異；1398 則評價中有 808 則" "
8 分評分，不錯；1398 則評價中有 324 則" "
6 分評分，一般；1398 則評價中有 136 則" "
4 分評分，欠佳；1398 則評價中有 63 則" "
2 分評分，很差；1398 則評價中有 67 則" "

9.0/10 

整潔度

8.8/10 

職員與服務

8.6/10 

設施服務

8.8/10 

住宿狀況

8.6/10 

環保程度

評價

10/10 優異

Christina

讚好：整潔度和職員與服務
Front Desk 於 2023年12月20日的回應
Thank you for the feedback, we really appreciate it!

2/10 很差

Lawrence

於 2023 年 9 月住了 1 晚
Front Desk 於 2023年9月14日的回應
Thank you for the feedback

6/10 一般

CHIUNG HUI

於 2023 年 8 月住了 2 晚
Front Desk 於 2023年8月24日的回應
Thank you for the feedback! Thank you for staying with us.

10/10 優異

Chihung

於 2023 年 5 月住了 1 晚
Front Desk 於 2023年5月28日的回應
Thank you for your feedback! We are so very glad that you enjoyed your stay with us.

10/10 優異

Dan

家人同遊, 親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
喜欢他们家宽敞足够大，适合带小朋友，但是停车费有点贵。卫生间如果有防滑垫就好了。
於 2022 年 9 月住了 1 晚
Bridgett Lloyd Front Desk Supervisor 於 2022年9月25日的回應
Thank you for your feedback.

4/10 欠佳

yu (chicago)

家人同遊, 商務旅客
讚好：職員與服務
不滿：整潔度
The restroom was so dirty. Especially in the faucet and the sink, you still could see the yellowish attached.
於 2022 年 5 月住了 1 晚
Katie G 於 2022年5月9日的回應
We are so sorry Yu, we have shared your feedback with our housekeeping team.

8/10 不錯

YU LUN

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2021 年 11 月住了 2 晚
Katie G 於 2021年11月23日的回應
Thank you for letting us host your visit Yu Lun.

8/10 不錯

真實旅客

商務旅客
讚好：職員與服務
不适合上午旅游，家庭度假还可以。
於 2021 年 8 月住了 2 晚
Katie G 於 2021年8月23日的回應
Thank you for staying with us.

8/10 不錯

Yu KwanCedric

於 2021 年 6 月住了 2 晚
Katie G 於 2021年6月21日的回應
Thank you Yu, we are glad you enjoyed your visit.

8/10 不錯

YU JEN

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
很棒
很大很乾淨
於 2021 年 6 月住了 7 晚
Katie G 於 2021年6月18日的回應
We appreciate you staying with us.

2/10 很差

Ruth

You should have guests take a number or queue up for the shuttle. We were first in the lobby but others got on the shuttle before us and we had to wait. Your manager on duty was rude and unhelpful when we expressed concern that we might miss our flight waiting for the next shuttle.
於 2024 年 4 月住了 1 晚
Linh Jimenez 於 2024年5月2日的回應
Thank you for reaching out to us and sharing your experience regarding our shuttle service. We sincerely apologize for the inconvenience and frustration you encountered during your wait. We understand the importance of timely transportation, especially when catching a flight. Our goal is to ensure that all guests receive efficient and courteous service from our staff. In light of your experience, we will be reviewing our shuttle procedures to implement measures such as a numbering system or queue to improve efficiency and fairness for all guests.Once again, we apologize for the inconvenience you experienced. We appreciate your understanding and hope to have the opportunity to regain your trust during any future visits to our hotel.

6/10 一般

Cheryl

多人同遊
讚好：整潔度、設施服務和住宿狀況
They did not provide a wifi code. There was no template on the phone. Switches for light not on a wall. Some up on lamp some in weird location's. Tipped $5 for them to fix problems. Made 3 trips in lobby for assistance. The rooms are nice and clean.
於 2024 年 4 月住了 1 晚
Front Desk 於 2024年4月29日的回應
Hello, we do apologize for the inconvenience however we do not have wifi codes, as the wifi is accessed using the room number and your last name. We do apologize for their not being a luggage cart to help make moving your luggage easier.

2/10 很差

Lily

不滿：整潔度和職員與服務
於 2024 年 4 月住了 1 晚
Front Desk 於 2024年4月25日的回應
Thank you for the feedback. We would to love what we could have done to make this stay much more enjoyable for you.

10/10 優異

Jennifer

讚好：整潔度
於 2024 年 4 月住了 2 晚
Front Desk 於 2024年4月25日的回應
Thank you for the feedback. We are really glad that you enjoyed your stay with us. Please stay with us again.

10/10 優異

Ouafah

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Chambres spacieuses et bon accueil. Petit déjeuner trop juste et peu de transports / nécessité d être véhiculé sinon grosse perte de temps
於 2024 年 4 月住了 3 晚
Front Desk 於 2024年4月25日的回應
Thank you very much for the feedback we really appreciate it. Please stay with us again if you are in the area.

10/10 優異

GALO RAUL

讚好：整潔度、職員與服務和住宿狀況
Exelent
於 2024 年 4 月住了 2 晚
Front Desk 於 2024年4月21日的回應
We appreciate your feedback very much! Thank you for staying with us.

10/10 優異

Vickie

家人同遊, 多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Very convenient for an overnight stay after a long flight. Quiet, nice, large room with kitchen area. The free shuttle that runs 24 hours was another good reason to book this hotel.
於 2024 年 4 月住了 1 晚
Front Desk 於 2024年4月21日的回應
We appreciate your feedback! Thank you for staying with us please come again!

2/10 很差

Angelimar

親子同遊
不滿：職員與服務
The treatment was very bad on the part of the receptionist, she offended us, in such a way that we will not go to this hotel again, we decided to make an exception to be better and she continued to be offensive towards us, it will be the last time we will stay in that hotel
於 2024 年 4 月住了 1 晚
Front Desk 於 2024年4月19日的回應
OH MY! We are so very sorry that our team made you feel uncomfortable during your stay with us. I promise you that we will review this and speak with all of our front desk team to make sure that they are appropriately addressing guest and never offend them.

10/10 優異

Christopher

親子同遊
讚好：整潔度、設施服務和住宿狀況
I've stayed at a few airport hotels in my time, and all of them were run down and knew they could get away with it given their airport proximity. This hotel completely breaks that mold. The room was amazingly clean, came with a mini kitchen, and a giant bathroom. Everything was spotless and well maintained. When I booked this place, it was just to catch a flight the next morning out of LAX. However I would have stayed here for the whole trip if I knew what I was getting! I'd give this place a 10/10. The only thing I'd note for other folks is that it's not really walkable to the airport. Google makes it look like a 15 minute walk but given the size of LAX and lack of sidewalks, you really have to take the free hotel shuttle.
於 2024 年 4 月住了 1 晚
Front Desk 於 2024年4月19日的回應
We are overwhelmed with the amount of positivity in your message. We are extremely excited to hear that we were able to deliver such a great stay for you. As an airport hotel we do try our best to make sure that all of our rooms are kept and maintained for all of our guest regardless of the proximity to the airport. Please come back to sty with us anytime that you are in the LAX area!

10/10 優異

Carole

多人同遊
讚好：整潔度、職員與服務和住宿狀況
Good
於 2024 年 4 月住了 1 晚
Front Desk 於 2024年4月16日的回應
Thank you for the feedback. We are very glad that you decided to stay with us and enjoyed your stay!

10/10 優異

Erika

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 1 晚
Front Desk 於 2024年4月19日的回應
Thank you for the feedback we are so glad that you enjoyed your stay with us.

8/10 不錯

Steven

讚好：整潔度、職員與服務、設施服務和住宿狀況
Nice
於 2024 年 4 月住了 1 晚
Front Desk 於 2024年4月16日的回應
Thank you for the feedback! We are very glad that you decided to stay with us.

10/10 優異

khaled (cleveland)

家人同遊
讚好：整潔度、職員與服務和住宿狀況
Good
於 2024 年 4 月住了 1 晚
Front Desk 於 2024年4月14日的回應
We appreciate your feedback. Please stay with us again!

8/10 不錯

Amanda

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Very close to airport and easy to get back and forth from. It was a bit run down in the bathroom, peeling paint on tub and no hot water in the shower, only warm or cold. The breakfast was excellent for a free breakfast! I will be staying here again when I need a snack mace close to LAX.
於 2024 年 4 月住了 1 晚
Front Desk 於 2024年4月14日的回應
We greatly appreciate your feedback. I will be sure to pass this along to my maintenance and housekeeping teams so that we can do a better job at maintaining all of our rooms before we put a guest in there.

10/10 優異

Benjamin (Colton)

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 1 晚
Front Desk 於 2024年4月14日的回應
We appreciate your feedback. Please stay with us again!

10/10 優異

Victoria (Earlimart)

家人同遊, 親子同遊, 伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
I never stayed at a residence inn before and loved the room in general. I love the kitchen amenities available and the bed was so comfortable. I enjoyed the breakfast options available and the area was spacious. Staff were on point cleaning the tables and replenishing as people would come and go. Next time I’ll stay a little longer .
於 2024 年 4 月住了 1 晚
Front Desk 於 2024年4月14日的回應
Thank you very much for the feedback! We hope you can make your way back to us very soon!

10/10 優異

Cheryl (Bend)

於 2024 年 3 月住了 1 晚
Linh Jimenez 於 2024年5月1日的回應
Thank you for your positive feedback about your experience. We hope to welcome you back soon.

10/10 優異

KYLIE

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Friendly helpful staff. Super easy check-in and checkout process. Lovely clean room. Easy dinning options right outside the hotel. Lovely stay will definitely come back if we have the opportunity.
於 2024 年 4 月住了 1 晚
Front Desk 於 2024年4月10日的回應
Thank you so much for the feedback! We are very glad to hear that you enjoyed your stay with us. Please stay with us again in the future.

10/10 優異

ramiro

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 1 晚
Front Desk 於 2024年4月9日的回應
We appreciate the feedback. Thank you for staying with us!

10/10 優異

Erik

讚好：整潔度、職員與服務、設施服務和住宿狀況
A very pleasant stay. Good shuttle service. All staff were very friendly. Krispy Kreme's in the lobby. Room service food was particularly good, and delivered fast and hot. Excellent water pressure and flow which is unusual in LA. Beds comfortable. A very well managed hotel.
於 2024 年 4 月住了 3 晚
Front Desk 於 2024年4月9日的回應
We appreciate the feedback. Thank you so much for staying with us! Please stay with us again if you are in the area.

8/10 不錯

Rita

It was a lovely stay. There were two minor inconveniences: it was difficult to reach the front desk by phone, and the TV what’s glitchy enough that I just shut off.
於 2024 年 4 月住了 1 晚
Front Desk 於 2024年4月9日的回應
Thank you for the feedback, we are glad that you enjoyed your stay. We do apologize for the issues that you did encounter during your stay, we did pass this along to our maintenance team so that they can fix this.

8/10 不錯

Michael

讚好：整潔度和職員與服務
於 2024 年 4 月住了 1 晚
Front Desk 於 2024年4月9日的回應
We appreciate the feedback. Thank you for staying with us!

6/10 一般

Dabid (San Diego)

家人同遊, 親子同遊, 伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
不滿：設施服務
Room is unique and clean. Parking is overpriced $50 and mini store is overpriced. Four small Dasani water and a small bag of thin cookies for $36. Inflation and price gouging is ridiculous.
於 2024 年 4 月住了 1 晚
Front Desk 於 2024年4月9日的回應
Thank you for the feedback. We are sorry to hear that you were not pleased with the pricing. We do try to stay competitive with the other hotels in the area.

10/10 優異

SANDRA

親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Excelente ubicación a 4 minutos del aeropuerto, tiene un estacionamiento grande (con costo) buen servicio.
於 2024 年 4 月住了 1 晚
Front Desk 於 2024年4月9日的回應
We appreciate the feedback. Thank you so much for staying with us!

10/10 優異

Michelle

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Staff very friendly. Only stayed for one night due to arriving late to LA.
於 2024 年 3 月住了 1 晚
Front Desk 於 2024年4月9日的回應
We appreciate the feedback. Thank you so much for staying with us! Hopefully you can stay with for a longer time next time.

10/10 優異

BENJAMIN

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 1 晚
Front Desk 於 2024年4月9日的回應
We appreciate the feedback. Thank you for staying with us!

10/10 優異

Robert

於 2024 年 4 月住了 1 晚
Front Desk 於 2024年4月25日的回應
Thank you for the feedback. We are really glad that you enjoyed your stay with us. Please stay with us again.

10/10 優異

Brad

讚好：整潔度、職員與服務和住宿狀況
Overall Great size and location
於 2024 年 4 月住了 1 晚
Front Desk 於 2024年4月9日的回應
We appreciate the feedback. Thank you for staying with us!

8/10 不錯

Greg

親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Stayed on a layover, shuttle was easy to access both from the airport and back the next day, only waited about 5 min both directions. Breakfast was standard but lots of space to sit, pool area is nice but pool itself wasn't super clean. Rooms are a little beat up but quiet and spacious. Starbucks, Jimmy johns and a pizza place in the hotel itself. Solid airport stay.
於 2024 年 3 月住了 1 晚
Front Desk 於 2024年4月10日的回應
Thank you for staying with us, we appreciate the feedback!

10/10 優異

nancy

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Very nice place. Bed and pillows were very comfortable. Rooms are spacious and clean
於 2024 年 3 月住了 1 晚
Front Desk 於 2024年4月9日的回應
Thank you for the feedback. We are very happy that you decided to stay with us and enjoyed your stay.

10/10 優異

Valza

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Excellent service
於 2024 年 3 月住了 3 晚
Front Desk 於 2024年4月9日的回應
We appreciate the feedback. Thank you so much for staying with us!

6/10 一般

Joshua

家人同遊
讚好：職員與服務
不滿：住宿狀況
Stayed here overnight. Check in process was quick and easy. Didn’t need to pay for additional guest fees. Staff were friendly. Room felt dirty. Parking was $54 a day. Hated the parking situation. It’s in shared garage with other hotels nearby making it separate from the hotel which was annoying bc you’d have to find a spot that wasn’t reserved for another hotel guests. Parking spots were compact.
於 2024 年 3 月住了 1 晚
Front Desk 於 2024年4月10日的回應
Thank you for staying with us, we appreciate the feedback!

4/10 欠佳

Jennifer

家人同遊
讚好：職員與服務
不滿：整潔度和住宿狀況
Although the location was good for LAX, our room did not seem prepared for us. The trash cans had not been emptied from the prior guest, and there was a dirty towel hanging too. We also only had 2 clean towels provided, even though we were a confirmed party of five. Also, the bedside clock alarm went off at 6am, which wasn’t set by us. Definitely dissatisfied with this stay.
於 2024 年 3 月住了 1 晚
Front Desk 於 2024年4月10日的回應
We are shocked to hear about this experience I am not sure what happened here. I will pass this along to my housekeeping management team so that they can be sure that all our rooms are properly cleaned before the next guest.

2/10 很差

OZGUR

於 2024 年 3 月住了 1 晚
Front Desk 於 2024年4月14日的回應
Thank you for the feedback, we would have loved to know what we could have done better to improve your stay with us.

6/10 一般

Annessa

於 2024 年 3 月住了 3 晚
Front Desk 於 2024年4月14日的回應
Thank you for stay with us. We appreciate the feedback. We would love to know what we could have done better to improve your experience.

10/10 優異

Tracy

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
So convenient and very helpful staff!!
於 2024 年 3 月住了 1 晚
Front Desk 於 2024年4月9日的回應
We appreciate the feedback. Thank you so much for staying with us!

8/10 不錯

Jim D

於 2024 年 3 月住了 2 晚
Front Desk 於 2024年4月9日的回應
We appreciate the feedback. Thank you for staying with us!

10/10 優異

Jim D

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
I liked the proximity to the Airport, pool, friendly staff and free upgrade to our room as it was not ready but the bigger room was! Beds and pillows were very comfortable. We went on a cruise so we stayed at your hotel when we arrived in L.A before the cruise and after. We noticed the mirror backs in the bathrooms were fuzzy with dust around the back lite mirrors as the dust fell down on the vanity. Our return room had corroded vanity faucets.
於 2024 年 3 月住了 1 晚
Front Desk 於 2024年4月10日的回應
Thank you for staying with us, we appreciate the feedback!

8/10 不錯

Andrea

讚好：整潔度、職員與服務和住宿狀況
Easy to get to, good breakfast
於 2024 年 3 月住了 1 晚
Front Desk 於 2024年4月9日的回應
We appreciate the feedback. Thank you so much for staying with us! We are glad that you enjoyed the breakfast.

10/10 優異

Vadim

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Our family liked everything: a large room, a lot of comfortable furniture, clean! The photos and descriptions of the room on the website are true to reality. But there is one big minus to staying at this hotel: expensive paid parking: $54 per night!! This situation has upset me and I will no longer stay at this hotel. I paid over $250 for one night at the hotel and $54 for one night of parking!
於 2024 年 3 月住了 1 晚
Front Desk 於 2024年4月10日的回應
Thank you for staying with us, we appreciate the feedback! I do apologize for the parking fee, however since we rent the spaces from the garage we are unable to comp parking.