室外泳池;6:00 至 22:00 開放;躺椅

洛杉磯托倫斯南灣索內斯塔精選酒店的評價

3 out of 5
洛杉磯托倫斯南灣索內斯塔精選酒店
1925 W 190th Street, Torrance, CA

評價

8.6

優異

10 分評分,優異;1834 則評價中有 1006 則" "
8 分評分,不錯;1834 則評價中有 481 則" "
6 分評分,一般;1834 則評價中有 170 則" "
4 分評分,欠佳;1834 則評價中有 102 則" "
2 分評分,很差;1834 則評價中有 75 則" "

8.4/10 

整潔度

8.8/10 

職員與服務

8.2/10 

設施服務

8.4/10 

住宿狀況

8.4/10 

環保程度

評價

10/10 優異

HENRY

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Very good and friendly staff.
於 2024 年 5 月住了 1 晚
Customer Service 於 2024年5月22日的回應
Henry, thank you for your kind words! The team at Sonesta Select Los Angeles Torrance South Bay is delighted to hear you had a pleasant experience. We're looking forward to welcoming you back.

10/10 優異

RAMON (Rancho Palos Verdes)

讚好:整潔度、職員與服務、設施服務和住宿狀況
Great value for the money.
於 2024 年 5 月住了 1 晚
Customer Service 於 2024年5月21日的回應
Ramon, thank you for your feedback! The team at Sonesta Select Los Angeles Torrance South Bay is delighted you found value in your stay. We're looking forward to welcoming you back soon!

6/10 一般

mayumi

讚好:整潔度和職員與服務
於 2024 年 5 月住了 2 晚
Customer Service 於 2024年5月22日的回應
Mayumi, thank you for taking the time to leave a rating. We truly wish that your overall experience during your stay with us has been better. Rest assured, we have taken note of your rating and will utilize it to enhance our services moving forward.

2/10 很差

Paola

伴侶同遊, 商務旅客
不滿:整潔度、設施服務和住宿狀況
We first got there and had our original room got the key to the room, we in our room there is this dirty smell look at the sink clogged smelling super bad then we look up and there is a huge cockroach on the wall, the room smelled really bad since the sink was clogged and the room did not look the cleanest to us, but we were expecting more for the price we paid.
於 2024 年 5 月住了 2 晚
Customer Service 於 2024年5月20日的回應
Paola,Thank you for sharing your experience. The cleanliness and comfort of our rooms are important to us. While we're sorry to hear about the issues you encountered, we appreciate your feedback. We're continuously striving to improve and will take your comments into consideration.

6/10 一般

Diane

讚好:職員與服務和住宿狀況
於 2024 年 5 月住了 1 晚
Customer Service 於 2024年5月21日的回應
Diane, thank you for taking the time to leave a rating. Your feedback helps us continue to improve. If you have any specific comments or suggestions, we would love to hear them. We hope to have the opportunity to serve you better in the future.

10/10 優異

Valarie

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 5 月住了 1 晚
Customer Service 於 2024年5月20日的回應
Valarie, thank you for the fantastic rating! The team at Sonesta Select Los Angeles Torrance South Bay is delighted to know you had a wonderful experience. We're looking forward to welcoming you back soon!

10/10 優異

Richard

家人同遊
讚好:整潔度、職員與服務和住宿狀況
Close to I 405 but not noisy from traffic. Fast check in. Could use microwave.
於 2024 年 5 月住了 3 晚
Customer Service 於 2024年5月19日的回應
Richard, thank you for sharing your feedback. The Sonesta Select Los Angeles Torrance South Bay team is glad to hear you appreciated the convenient location and speedy check-in. Your suggestion regarding the microwave has been noted. We look forward to welcoming you back soon!

2/10 很差

Bogumil

不滿:整潔度、職員與服務和住宿狀況
I have slept in this hotel many times, but now I was shocked! Room 427 and 227. Be careful, there are mice behind the fridge!!! the gentleman at the concierge said: I'm sorry about that and I'll give you another room. This is a 1950s American style reaction. it was a golden age. We live in different times now. Wrong age. Bad training. I will never go there again. Sorry
於 2024 年 5 月住了 1 晚
Customer Service 於 2024年5月16日的回應
Bogumil, thank you for your feedback. It's concerning to hear about your recent experience. The well-being and satisfaction of our guests are top priorities. Your observations regarding room conditions and service will be closely reviewed. Safe travels.

10/10 優異

Wanda

讚好:整潔度、職員與服務和住宿狀況
Love the property, very convenient to where i need too much go
於 2024 年 5 月住了 4 晚
Customer Service 於 2024年5月14日的回應
Wanda, thank you for sharing your delightful experience at Sonesta Select Los Angeles Torrance South Bay. We're honored that our location met your needs perfectly. We hope to see you again on your next visit to the area.

10/10 優異

Rafael

讚好:整潔度、職員與服務和住宿狀況
Great staff, clean rooms, quiet, safe location.
於 2024 年 5 月住了 1 晚
Customer Service 於 2024年5月13日的回應
Rafael, it's wonderful to learn about your positive experience at Sonesta Select Los Angeles Torrance South Bay. We're thrilled you appreciated our devoted team members, pristine accommodations, and serene, secure surroundings. Thank you for your positive feedback and we are anticipating your next visit with us.

10/10 優異

Janice

讚好:整潔度、設施服務和住宿狀況
First time staying with this chain. A hidden gem. Best night sleep. The mattress was wonderful. The court yard was beautiful.
於 2024 年 5 月住了 2 晚
Customer Service 於 2024年5月13日的回應
Janice, we're thrilled to learn that your first stay at Sonesta Select Los Angeles Torrance South Bay was more than satisfactory. It's great to hear that our comfortable mattresses contributed to your restful sleep, and that our attractively maintained courtyard added to the ambiance. We appreciate your kind words and hope to welcome you back soon for another exceptional experience.

8/10 不錯

Ruth (North Fort Myers)

伴侶同遊
讚好:整潔度和職員與服務
Out dated hotel. Bed was comfortable. Room definitely needs updating.
於 2024 年 5 月住了 2 晚
Customer Service 於 2024年5月12日的回應
Ruth, it's great to hear that you found the bed comfortable during your stay. Your feedback about certain elements needing a refresh is appreciated. We continuously aim to enhance our guests' experiences, so your insights will be considered. We hope to have the opportunity to welcome you back for a more fulfilling experience at the Sonesta Select Los Angeles Torrance South Bay.

8/10 不錯

Michael

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 5 月住了 2 晚
Customer Service 於 2024年5月12日的回應
Michael, thanks for choosing Sonesta Select Los Angeles Torrance South Bay and taking the time to rate your stay. We're glad your experience met your expectations and we hope to welcome you back soon for a trip that will turn a 4-star into a 5-star stay.

10/10 優異

Jenee

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 5 月住了 1 晚
Customer Service 於 2024年5月12日的回應
Thank you for the fantastic rating, Jenee!It's outstanding you had such a wonderful experience at Sonesta Select Los Angeles Torrance South Bay. We care about the satisfaction of our guests. We can't wait to see you again soon!

8/10 不錯

Daisy

伴侶同遊, 商務旅客
讚好:整潔度、職員與服務、設施服務和住宿狀況
Just didnt like the check in time at 4 pm and there was no free breakfast how it said it would
於 2024 年 5 月住了 1 晚
Customer Service 於 2024年5月11日的回應
Daisy, thank you for offering your valuable insights regarding your stay. We understand your concerns about the check-in timing and the breakfast service. We always strive to accommodate our guests to the best of our abilities. At Sonesta Select Los Angeles Torrance South Bay, we truly appreciate you giving us the opportunity to improve our guest experience. We hope to welcome you back in the near future for an even more satisfying stay.

4/10 欠佳

Jessica (Exeter)

家人同遊, 多人同遊
不滿:職員與服務
Rooms were ok, too overpriced for average hotel.
於 2024 年 5 月住了 2 晚
Customer Service 於 2024年5月9日的回應
Jessica, we appreciate your feedback and we're sorry to hear your recent stay didn't meet your expectations value-wise. It's always our aim to provide a balance between quality accommodation and competitive pricing. We hope you'll give us another opportunity to serve you better in the future.

10/10 優異

Ignacio

讚好:整潔度、職員與服務和住宿狀況
Best
於 2024 年 5 月住了 1 晚
Customer Service 於 2024年5月9日的回應
Ignacio, it's fantastic you delightfully enjoyed your stay at Sonesta Select Los Angeles Torrance South Bay. Your graced words are greatly appreciated. Our team eagerly awaits your return.

2/10 很差

Takashi (New York)

伴侶同遊, 商務旅客
讚好:設施服務
不滿:職員與服務
The room cleaning was done only once during our 7 day stay. When we sdked the cleaning, the staff brought an extra bed instead.
於 2024 年 4 月住了 7 晚
Customer Service 於 2024年5月9日的回應
Takashi, we understand how important regular room maintenance is during a prolonged stay. We're sorry to hear about the misunderstanding regarding a request for cleaning and a surplus bed. We will focus on bettering our communication to ensure guest requests are fulfilled accurately. Thank you for your feedback, it aids in our efforts to continually improve.

10/10 優異

Kathryn

讚好:整潔度、職員與服務和住宿狀況
The staff was excellent!
於 2024 年 5 月住了 4 晚
Customer Service 於 2024年5月9日的回應
Kathryn, it's wonderful to hear about your positive experience at Sonesta Select Los Angeles Torrance South Bay. We thrive on feedback like this - our team members are definitely a key part of our hotel's charm. We're looking forward to welcoming you back for another excellent stay.

10/10 優異

esoteric.

家人同遊, 親子同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
I like that there’s a freeway I can take to work.
於 2024 年 4 月住了 3 晚
Customer Service 於 2024年5月9日的回應
Esoteric, it's wonderful to hear that Sonesta Select Los Angeles Torrance South Bay's convenient location proved beneficial, aiding your commute to work. We appreciate your positive feedback and hope to see you again the next time your travels bring you our way.

8/10 不錯

Jose

伴侶同遊
讚好:整潔度、設施服務和住宿狀況
不滿:職員與服務
Was a nice place, but wouldn’t help me with a early check in, since my plain arrived early, had to sit in the parking lot for a hour and a half
於 2024 年 5 月住了 1 晚
Customer Service 於 2024年5月7日的回應
Jose, thank you for sharing your experience at Sonesta Select Los Angeles Torrance South Bay. It's gratifying to hear that you found it to be a nice place. We understand that the timing of your check-in was not as convenient as you hoped. Our goal is to provide our guests with a comfortable and seamless experience, so it's appreciated when guests share their feedback. We hope to have the chance to accommodate you with a smoother start to your stay in the future.

8/10 不錯

Michelle

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 2 晚
Customer Service 於 2024年5月9日的回應
Michelle, it's wonderful to see your 4-star rating for Sonesta Select Los Angeles Torrance South Bay. We hope your stay was satisfactory and we look forward to welcoming you back for an even better experience. Safe travels.

10/10 優異

Aretha

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Customer service is always an A .
於 2024 年 5 月住了 1 晚
Customer Service 於 2024年5月7日的回應
Aretha, we're thrilled to hear that you consistently received top-notch customer service at Sonesta Select Los Angeles Torrance South Bay. Our team members strive to provide guests with an A+ experience. We're delighted they delivered during your stay, and we look forward to welcoming you back in the future.

10/10 優異

Rosetta

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
On brand
於 2024 年 5 月住了 1 晚
Customer Service 於 2024年5月6日的回應
Rosetta, thank you for your succinct comment. Sonesta Select Los Angeles Torrance South Bay values your feedback. It sounds like our hotel met your expectations. We look forward to your next stay and ensuring it's just as pleasing.

10/10 優異

marla

讚好:整潔度、職員與服務、設施服務和住宿狀況
Great place to stay
於 2024 年 5 月住了 1 晚
Customer Service 於 2024年5月6日的回應
Marla, it's delightful to read your positive comments about your stay at Sonesta Select Los Angeles Torrance South Bay. We're thrilled we could provide such an enriching and enjoyable experience for you. Welcoming you back for another great stay is something we're eagerly anticipating.

10/10 優異

Jessenia

於 2024 年 4 月住了 1 晚
Customer Service 於 2024年5月22日的回應
Jessenia, thank you for your five-star rating! The team at Sonesta Select Los Angeles Torrance South Bay is thrilled you had a great stay. We're looking forward to welcoming you back!

6/10 一般

Oguzhan

伴侶同遊
讚好:整潔度、設施服務和住宿狀況
Preis/Leisungsverhältniss war ok. Angegeben war das alle drei Tage das Zimmer gereinigt wird, jedoch wurde das nicht eingehalten und wir hatten bis zu unserem Check-Out kein Roomservice.
於 2024 年 4 月住了 5 晚
Customer Service 於 2024年5月2日的回應
Oguzhan, vielen Dank für Ihr Feedback. Wir sind Ihnen sehr dankbar für Ihr Verständnis für das Wertversprechen unserer Dienstleistungen. Allerdings sind wir enttäuscht über die Unstimmigkeiten in Bezug auf unsere Zimmerreinigungspläne. Wir versichern Ihnen, dass unsere Teammitglieder bestrebt sind, genaue Servicezeitpläne einzuhalten und alle Unstimmigkeiten beheben werden, um unsere Servicestandards aufrechtzuerhalten. Wir hoffen, dass wir in Zukunft eine weitere Chance bekommen, Sie zu bedienen und Ihre Erfahrung mit uns zu verbessern.

2/10 很差

George

伴侶同遊
不滿:整潔度、設施服務和住宿狀況
Too dirty based on what we paid
於 2024 年 4 月住了 1 晚
Customer Service 於 2024年5月2日的回應
George, we regret to hear about your dissatisfaction regarding the cleanliness of your room. We assure you, offering all patrons a spotless environment is one of our top priorities and we work diligently to uphold that standard. We hope you'll consider giving us another opportunity to better serve you in the future.

10/10 優異

Adriana

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 3 晚
Customer Service 於 2024年5月3日的回應
Adriana, thank you for choosing to stay at Sonesta Select Los Angeles Torrance South Bay. We are glad you had a wonderful experience with us! It's always a delight to serve guests like you. We look forward to welcoming you back for another seamless stay.

10/10 優異

Ibrahim

於 2024 年 4 月住了 1 晚
Customer Service 於 2024年5月2日的回應
Ibrahim, it's always a delight to know that guests enjoyed their stay at Sonesta Select Los Angeles Torrance South Bay. We are thrilled that your experience was exceptional. Thank you for sharing your rating. We hope to have the opportunity to welcome you back again in the future!

4/10 欠佳

Vincent Nichols

不滿:整潔度、職員與服務、設施服務和住宿狀況
NOTE: if you are a traveller esp around the Asia esp SEA, Middle East, Japan, etc don't expect or have a high hopes that this hotel stars will be as the same as hotels in the USA (in general). Lower your expectation about hotel stars in the US. 4 star hotel in USA might be 2-3 standard in other country. :} Anyway, the room is clean though but smaller and outdated. The carpet in the entire building needs a replacement. ITS OLD and DIRTY Looking. Bring your cleaning/sanitazation stuff. Was expecting a lot from the money you spend. Staff and Services- VERY POOR! DO NOT EXPECT ANYTHING. Book another hotel or place if you want to have a good sleep. This is a bad location since the hotel is closer to the freeway. Bad bad noise from the vehicles.
於 2024 年 4 月住了 3 晚
Customer Service 於 2024年5月1日的回應
Vincent, we take your feedback to heart. It's regrettable to hear that the size and decor of our rooms didn't meet your expectations. Our devotion is to provide comfortable, clean accommodations, and your comment about the carpet is noted for improvements.In terms of service, we apologize if you did not receive the high level of hospitality we usually pride ourselves on. Our team members strive to offer exemplary service, and we're sorry if we fell short during your visit.As for the location noise, we understand it may not suit everyone's preference. We suggest, for your next stay, to request a room that is situated in a quieter part of the hotel.We hope you will consider us once more, as we seek to improve every aspect of our guests' experience.

8/10 不錯

IRENE

於 2024 年 4 月住了 2 晚
Customer Service 於 2024年5月19日的回應
IRENE, thank you for sharing your rating. It is wonderful to see that you had a positive experience at Sonesta Select Los Angeles Torrance South Bay. We're delighted you enjoyed your stay and hope to welcome you back soon.

4/10 欠佳

Rhonda L

讚好:住宿狀況
不滿:整潔度和職員與服務
於 2024 年 3 月住了 24 晚
Customer Service 於 2024年5月1日的回應
Rhonda L, it appears there has been some dissatisfaction with your stay. While there are no specific details, we would appreciate your feedback on areas where we could improve. Your experience matters to us and we hope there may be another opportunity to better serve you.

8/10 不錯

Baber

讚好:整潔度、職員與服務和住宿狀況
It was a good experience of staying at Sonesta Select and I strongly recommend for business or leisure stay.
於 2024 年 4 月住了 6 晚
Customer Service 於 2024年4月29日的回應
Baber, thank you for this wonderful recommendation! It's great to hear that Sonesta Select Los Angeles Torrance South Bay was able to provide a positive experience for your stay, whether it be for business or leisure. We truly appreciate your support and look forward to welcoming you back for another enjoyable visit.

10/10 優異

Edward

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Staff was pleasant and helpful. Room was clean and even though it was mostly occupied it was still quiet
於 2024 年 4 月住了 1 晚
Customer Service 於 2024年4月29日的回應
Edward, thank you for sharing your exceptional experience at Sonesta Select Los Angeles Torrance South Bay. It's fantastic to hear our team members were friendly and beneficial, ensuring your room was spotless and tranquil despite the occupancy. We appreciate your feedback and look forward to welcoming you back again soon.

8/10 不錯

Joseph

於 2024 年 4 月住了 1 晚
Customer Service 於 2024年5月18日的回應
Thank you for taking the time to share your review with us, Joseph!It's great to see we provided you with such an enjoyable experience. We're hoping we'll be seeing you again during your next visit to Sonesta Select Los Angeles Torrance South Bay. Thank you and have a wonderful day!

10/10 優異

Deanna

讚好:整潔度、職員與服務、設施服務和住宿狀況
Excellent customer service!
於 2024 年 4 月住了 2 晚
Customer Service 於 2024年4月28日的回應
Thanks for the amazing review, Deanna!It's excellent your time at Sonesta Select Los Angeles Torrance South Bay was so fantastic! We take great care in providing top-notch service for all of our guests. Your praise for our team lets us know we're doing our job! We look forward to hosting you again soon so we can share another splendid experience with you!Thank you again for sharing your feedback!

10/10 優異

Miguel

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
The rooms where great.
於 2024 年 4 月住了 7 晚
Customer Service 於 2024年4月27日的回應
Miguel, it's delightful to hear that you appreciated the room accommodations at the Sonesta Select Los Angeles Torrance South Bay. We strive to offer a pleasant stay and your kind remarks affirm our efforts. We hope to host you again in the future.

10/10 優異

Byron

於 2024 年 4 月住了 1 晚
Customer Service 於 2024年5月15日的回應
Byron, thank you for your fantastic rating! Our team at Sonesta Select Los Angeles Torrance South Bay is delighted that you had a great experience. We're looking forward to welcoming you back soon.

10/10 優異

Anthony

讚好:整潔度、職員與服務、設施服務和住宿狀況
Very comfortable
於 2024 年 3 月住了 4 晚
Customer Service 於 2024年4月24日的回應
Anthony, we're glad to hear you found comfort during your stay at Sonesta Select Los Angeles Torrance South Bay. Your contentment is our top priority. We hope to serve you again in the future and provide the same level of comfort.

10/10 優異

Anthony

讚好:整潔度、職員與服務、設施服務和住宿狀況
Great area
於 2024 年 3 月住了 4 晚
Customer Service 於 2024年4月24日的回應
Anthony, it's terrific to hear that you appreciated the location of Sonesta Select Los Angeles Torrance South Bay. We strive to offer an ideal setting for all our guests and it's delightful to know we succeeded in your case. We hope to welcome you back soon.

10/10 優異

Anthony

讚好:整潔度、職員與服務、設施服務和住宿狀況
Comfortable room
於 2024 年 4 月住了 1 晚
Customer Service 於 2024年4月24日的回應
Anthony, thank you for sharing your feedback. We're elated that the Sonesta Select Los Angeles Torrance South Bay provided a comfortable stay for you. We're looking forward to hosting you in the future.

10/10 優異

Theodore

多人同遊
讚好:整潔度、職員與服務和住宿狀況
Rooms were clean, beds were comfy, and the price was right. Would definitely stay here again and recommend to others.
於 2024 年 4 月住了 6 晚
Customer Service 於 2024年4月23日的回應
Theodore, it's great to hear that you found your room at Sonesta Select Los Angeles Torrance South Bay to be cozy and spotless, and that you found our rates appealing. We appreciate your kind recommendations, and look forward to welcoming you back again.

8/10 不錯

Annabelle

伴侶同遊, 寵物同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
We had a good sized, pet-friendly clean room. However, know that Sonesta charges a non-refundable $100 fee for companion animals who aren’t service animals. This fee is somewhat buried in the fine print.
於 2024 年 4 月住了 2 晚
Customer Service 於 2024年4月22日的回應
Annabelle, we appreciate your feedback and are delighted to know that you found our pet-friendly rooms to be adequately spacious and immaculate. We understand your comment about the pet-related fees and strive to be transparent about all charges. These are designed to cover the extra cleaning required and are fully explained on our booking platforms. Nonetheless, we hope this has not overshadowed your pleasant stay with us at Sonesta Select Los Angeles Torrance South Bay. We look forward to the opportunity of hosting you again in the future.

10/10 優異

William

讚好:整潔度、職員與服務、設施服務和住宿狀況
Keep up the great work!!
於 2024 年 4 月住了 4 晚
Customer Service 於 2024年4月22日的回應
William, thank you for your sterling remarks! It brings us joy to know that Sonesta Select Los Angeles Torrance South Bay met your expectations. Your encouragement motivates our team members to continue delivering excellent service. We look forward to your next visit!

10/10 優異

Dorothy

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 1 晚
Customer Service 於 2024年4月19日的回應
Dorothy, it's wonderful to hear that your stay with us at Sonesta Select Los Angeles Torrance South Bay left a positive impression. We truly appreciate your high rating and we hope to welcome you again on your next visit to the area.

10/10 優異

Carlos

商務旅客
讚好:職員與服務、設施服務和住宿狀況
Buena ubicación
於 2024 年 4 月住了 1 晚
Customer Service 於 2024年4月18日的回應
Carlos, es genial saber que apreciaste la ubicación de Sonesta Select Los Angeles Torrance South Bay. Gracias por tus comentarios. Esperamos volver a verle en un futuro próximo.

8/10 不錯

Jonathan Lee

於 2024 年 4 月住了 3 晚
Customer Service 於 2024年5月7日的回應
Jonathan, thank you for your rating of Sonesta Select Los Angeles Torrance South Bay. We appreciate the time you took to leave it and hope to welcome you back for another satisfying stay in the future.

10/10 優異

Romaneska

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 3 晚
Customer Service 於 2024年4月18日的回應
Romaneska, thank you so much for your high rating. Sonesta Select Los Angeles Torrance South Bay truly appreciates your decision to stay with us. We hope to see you again soon!

8/10 不錯

Darrell

讚好:整潔度、職員與服務和住宿狀況
Clean and safe
於 2024 年 4 月住了 1 晚
Customer Service 於 2024年4月17日的回應
Darrell, it's uplifting to hear that you found Sonesta Select Los Angeles Torrance South Bay to be clean and secure. Your comfort and wellbeing are paramount to us. We appreciate your patronage and hope to serve you again in the future.