圖書館

安布羅斯酒店的評價

3.5 out of 5
安布羅斯酒店
1255 20th Street, Santa Monica, CA

評價

9.0

卓越

10 分評分,優異;729 則評價中有 499 則" "
8 分評分,不錯;729 則評價中有 146 則" "
6 分評分,一般;729 則評價中有 46 則" "
4 分評分,欠佳;729 則評價中有 25 則" "
2 分評分,很差;729 則評價中有 13 則" "

9.6/10 

整潔度

9.2/10 

職員與服務

8.8/10 

設施服務

9.2/10 

住宿狀況

9.2/10 

環保程度

評價

10/10 優異

真實旅客

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Overall good location, breakfast hours can be pack with too people at time.
於 2019 年 7 月住了 3 晚
Hilary West 於 2019年8月4日的回應
We are happy to see you enjoyed your stay with us. I do understand how quickly the breakfast gets full. Having such a large spread of items to chose from can pack a room. It just lets us know that our guest are indeed happy with the options we offer. Thank you again for your lovely review.

10/10 優異

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Good stay
Ambrose is a good place to stay - very cosy and comfortable
於 2017 年 12 月住了 5 晚
Thank you for being our guest! Please come back and see us soon.

10/10 優異

Claudia

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Easy parking
於 2024 年 5 月住了 1 晚
Nicole 於 2024年5月20日的回應
Thank you for your review! We are delighted to hear that you enjoyed your stay and hope to welcome you back to The Ambrose!

8/10 不錯

Sherri (Dallas)

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 5 月住了 3 晚
Nicole 於 2024年5月20日的回應
Thank you for your review! We hope to welcome you back soon! Thank you for choosing the Ambrose Hotel!

10/10 優異

Cristian

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 3 月住了 1 晚
Nicole 於 2024年5月16日的回應
Thank you for taking the time to leave a review. We are so glad you enjoyed your stay. We hope to welcome you back to The Ambrose soon!

10/10 優異

Manuel (Mexico City)

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 5 月住了 1 晚
Nicole 於 2024年5月13日的回應
Thank you for the wonderful review! We are ecstatic to hear that you enjoyed your stay. We hope to welcome you back to The Ambrose Hotel soon!

10/10 優異

Edward (North Las Vegas)

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 2 晚
Nicole 於 2024年5月13日的回應
Thank you for the fantastic review! We are delighted to hear that you enjoyed your stay. We hope to welcome you back to The Ambrose Hotel soon!

10/10 優異

Johnathan

多人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Great stay will come again
於 2024 年 4 月住了 3 晚
Nicole 於 2024年5月13日的回應
Thank you for the fantastic 5-star review! We are thrilled to hear that you had a great stay. We look forward to welcoming you back to The Ambrose Hotel!

10/10 優異

Angela

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 2 晚
Nicole 於 2024年5月13日的回應
Thank you for the wonderful review! We are delighted to hear that you enjoyed your stay. We hope to welcome you back to The Ambrose Hotel soon!

10/10 優異

Renee

伴侶同遊
讚好:住宿狀況
Brandon was extremely welcoming and always made sure that we had a great stay!
於 2024 年 4 月住了 2 晚
Nicole 於 2024年4月23日的回應
Thank you for your fantastic 5-star review! It brings us immense joy to learn that Brandon's efforts left such a positive impression on your stay. We look forward to welcoming you back to The Ambrose Hotel!

6/10 一般

Yeri

讚好:整潔度和住宿狀況
於 2024 年 4 月住了 2 晚
Nicole 於 2024年4月22日的回應
Thank you for taking the time to share your review! Your feedback is appreciated and will be shared with our staff. We hope to welcome you back to The Ambrose Hotel!

10/10 優異

Gerrianne

商務旅客
讚好:整潔度、職員與服務、設施服務和住宿狀況
This is a lovely small hotel near UCLA Medical Center in St. John’s Hospital. It is not in the center of the dining or shopping scene for Santa Monica, but is an easy Uber ride away if that’s where you were going. They do have nice restaurant delivery options and there’s a beautiful bakery across the street for breakfast and a light lunch. if you are visiting Santa Monica because of a friend or relative at the medical center, there is a medical center rate at the hotel as well. While I couldn’t participate in the evening Wine hours because of my schedule it’s a wonderful amenity that I saw many people taking advantage of . I’d like to thank Brandon and Nick for being so kind during my long visit.
於 2024 年 4 月住了 6 晚
Nicole 於 2024年4月20日的回應
Thank you for the fantastic review! We're overjoyed to hear that you enjoyed your stay with us. We're glad Brandon and Nick made your visit pleasant. We hope to welcome you back soon!

10/10 優異

Yisheng

讚好:整潔度、職員與服務和住宿狀況
Draft beer👍
於 2024 年 4 月住了 2 晚
Nicole 於 2024年4月20日的回應
Thank you for your 5-star review! We are delighted to hear that you enjoyed participating in our Santa Monica Sips Hour!. We hope to welcome you back soon to The Ambrose.

10/10 優異

IAN

伴侶同遊
讚好:整潔度、職員與服務和住宿狀況
Small intimate luxury property offering a tranquil oasis near to the centre. Free car ride to local areas a helpful bonus along with the free wine every evening. Staff were super friendly and helpful. Nothing negative would stay again if in the area
於 2024 年 4 月住了 3 晚
Nick 於 2024年4月18日的回應
Thank you for your wonderful review! We're delighted you enjoyed our tranquil oasis, complimentary car rides, and evening wine offerings. We look forward to welcoming you back next time you're in the area!

10/10 優異

Mary

讚好:整潔度、職員與服務、設施服務和住宿狀況
Absolutely perfect! Friendly staff. Great location, comfortable bed,complementary coffee, wine an beer. Excellent stay.
於 2024 年 4 月住了 2 晚
Nick 於 2024年4月14日的回應
Thank you so much for your kind words! We're thrilled to hear you enjoyed your stay with us, from our friendly staff to our convenient location and comfy amenities. We hope to welcome you back soon!

10/10 優異

Julia

伴侶同遊
讚好:職員與服務和住宿狀況
Great service. Lovely atmosphere. Only down side was that we could hear a nearby TV both nights ( we were in room 204 )
於 2024 年 4 月住了 2 晚
Nick 於 2024年4月14日的回應
Thank you for sharing your experience! We're delighted you enjoyed our service and atmosphere. We appreciate your feedback about the noise and will address it. We hope to welcome you back for an even better stay!

10/10 優異

Sanyukta

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 1 晚
Nick 於 2024年4月14日的回應
Thank you for your positive review! We're thrilled you had a great experience with us. We look forward to welcoming you back soon!

10/10 優異

Paul

於 2024 年 2 月住了 2 晚
Nick 於 2024年4月10日的回應
We're glad you had a fantastic stay with us. Looking forward to hosting you again in the future!

10/10 優異

Ashley

讚好:整潔度、職員與服務和住宿狀況
Location was convenient for accessing many areas around town. The car service was a nice touch. The parking was ample, the room was well stocked with many amenities and very clean.
於 2024 年 4 月住了 3 晚
Nick 於 2024年4月9日的回應
Thank you for choosing to stay with us! We're thrilled you found our convenient location and car service to your liking, and we're delighted to hear you enjoyed our ample parking and well-stocked, clean rooms. We look forward to welcoming you back into this comfortable retreat soon!

10/10 優異

Josh

讚好:整潔度、職員與服務、設施服務和住宿狀況
Wonderful. thanks again, - JOSH
於 2024 年 3 月住了 7 晚
Nicole 於 2024年4月8日的回應
Thank you for your fantastic 5-star review! We are delighted to hear that you had a wonderful stay with us. We hope to welcome you back to The Ambrose!

10/10 優異

Lisa

於 2024 年 4 月住了 4 晚
Nicole 於 2024年4月28日的回應
Thank you for the wonderful review! We are ecstatic to hear that you enjoyed your stay with us. We look forward to welcoming you back to The Ambrose Hotel!

8/10 不錯

Afsoon

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 1 晚
Nicole 於 2024年4月6日的回應
Thank you for taking the time to complete your review! We are delighted to see that you enjoyed your stay. We thank you for choosing The Ambrose Hotel and hope to welcome you back soon!

6/10 一般

Sandy

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 1 晚
Nicole 於 2024年4月4日的回應
Thank you for taking the time to review our hotel. We will share your feedback with our staff. We thank you for choosing The Ambrose Hotel and hope to welcome you back soon!

10/10 優異

María gloria Cabrales

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Very nice
於 2024 年 3 月住了 1 晚
Nicole 於 2024年4月6日的回應
We are happy to hear that you enjoyed your stay! We appreciate your feedback and hope to welcome you back soon!

10/10 優異

Asser

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Would recommend to anyone
於 2024 年 3 月住了 2 晚
Nick 於 2024年3月30日的回應
We're delighted to hear that you had a wonderful experience with us! Thank you for your recommendation; we look forward to welcoming you back soon!

10/10 優異

Nadia

於 2024 年 3 月住了 1 晚
Nick 於 2024年4月16日的回應
Thanks for staying with us! We'd love to see you back soon.

10/10 優異

Damon

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
The hotel was cute and the staff was very helpful. They offer free coffee, tea and water all day, as well as wine and beer for a few hours in the evening. They also offer a free 3 mile shuttle until 8pm so you can enjoy dinner in downtown Santa Monica without having to worry about finding parking. The bakery in front of the hotel was delicious. My husband and I have already talked about staying at this hotel again if we return to Santa Monica during our stay. Highly recommended.
於 2024 年 3 月住了 2 晚
Nick 於 2024年3月27日的回應
Thank you for your wonderful feedback! We're delighted to hear that you enjoyed our cozy ambiance, attentive staff, complimentary amenities, and convenient shuttle service. We look forward to welcoming you and your husband back on your next visit to Santa Monica!

10/10 優異

Charles

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 3 月住了 1 晚
Nick 於 2024年3月27日的回應
Thank you for sharing your experience with us. We appreciate your recommendation and hope to have the pleasure of hosting you again in the future.

8/10 不錯

Kenita

伴侶同遊
讚好:職員與服務、設施服務和住宿狀況
Key card didn’t work after the first night.
於 2024 年 3 月住了 2 晚
Nick 於 2024年3月26日的回應
We apologize for any inconvenience caused by the key card issue after the first night of your stay. Please know that we've taken note of this and will ensure it's addressed promptly. Thank you for bringing it to our attention, and we hope it didn't overshadow the rest of your experience with us.

8/10 不錯

Sarah (Colts Neck)

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Lovely boutique hotel. Nice beds and baths. Love all the little areas to hang out around the lobby and outside. Like different “rooms”. Free tea and coffee all day is fantastic!
於 2024 年 3 月住了 1 晚
Nick 於 2024年3月26日的回應
Thank you for your wonderful feedback! We're delighted you enjoyed your stay at our boutique hotel, finding comfort in our beds and baths, and discovering the various cozy nooks in our lobby and outdoor areas. We're glad you appreciated the complimentary tea and coffee, and we look forward to hosting you again in the future!

10/10 優異

Dimitriy (san francisco)

讚好:整潔度、職員與服務和住宿狀況
Simply amazing. A bit priceybyt worth it
於 2024 年 3 月住了 1 晚
Nick 於 2024年3月16日的回應
Thank you for your feedback! We're thrilled to hear that you found your experience with us to be simply amazing. While we strive to offer the best possible value for our guests, we understand concerns about pricing and continually work to ensure our offerings align with the exceptional service and amenities we provide. We hope to welcome you back for another wonderful stay in the future!

10/10 優異

hector

讚好:整潔度
El hotel esta muy acogedor, muy limpio y con un servicio de primera
於 2024 年 3 月住了 1 晚
Taylor 於 2024年3月18日的回應
Muchas gracias por sus amables palabras! Estamos encantados de saber que encontró nuestro hotel acogedor, limpio y que disfrutó de nuestro servicio de primera clase. Esperamos tener el placer de darle la bienvenida nuevamente pronto

6/10 一般

Deborah (Scotch Plains)

讚好:整潔度和職員與服務
於 2024 年 3 月住了 4 晚
Brandon 於 2024年3月17日的回應
Thank you for completing our survey. We noticed low scores and were hoping you could tell us about your experience so that we may work on improving in those areas. Your feedback is greatly appreciated and I look forward to hearing from you. Please feel free to contact me directly if there is anything I can assist you with.

10/10 優異

Ana

於 2024 年 2 月住了 3 晚
Nicole 於 2024年4月4日的回應
We are delighted to hear that you had a wonderful stay with us! We thank you for choosing The Ambrose Hotel and hope to welcome you back soon!

10/10 優異

Karen

於 2024 年 2 月住了 3 晚
Nick 於 2024年2月21日的回應
Thank you for staying with us! We appreciate your choice and hope you had a pleasant experience. Looking forward to welcoming you back in the future!

10/10 優異

Linda (Huntington Beach)

讚好:整潔度、職員與服務和住宿狀況
Great botique hotel
於 2024 年 2 月住了 1 晚
Nick 於 2024年2月21日的回應
Thank you for staying at our boutique hotel! We're delighted to hear you had a fantastic experience. We look forward to welcoming you back for another memorable stay!

8/10 不錯

Robert

於 2024 年 2 月住了 1 晚
Nick 於 2024年2月21日的回應
Thank you for choosing to stay with us! We're thrilled you enjoyed your time here and hope to welcome you back soon.

10/10 優異

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Excellent in every way EXCEPT: using the TV was impossible. We spent an hour trying to figure out how to access the channel we wanted to watch. Gave up, finally! Please - can't things be less complex when it comes to simply wanting to watch TV???
於 2024 年 2 月住了 1 晚
Nick 於 2024年2月21日的回應
Thank you for your recent stay and for sharing your experience with us. We sincerely apologize for the inconvenience you encountered with the TV system. Your feedback is invaluable, and we will address this issue to ensure a smoother and more user-friendly experience for our guests in the future. We appreciate your understanding and hope to have the opportunity to make it up to you on your next visit.

4/10 欠佳

Katherine

讚好:整潔度
不滿:職員與服務、住宿狀況和客房舒適度
No water for the whole stay
於 2024 年 2 月住了 1 晚
Nicole 於 2024年2月29日的回應
Dear Guest,We apologize for the inconvenience caused by the oversight in providing water during your stay. Ensuring your comfort is our priority, and we regret failing to meet this expectation.Please feel free to contact us directly if there is anything we can assist you with. We look forward to the opportunity to serve you better in the future.

6/10 一般

Benjamin

於 2024 年 1 月住了 2 晚
BB 於 2024年2月25日的回應
Thank you for completing our survey. We noticed low scores and were hoping you could tell us about your experience so that we may work on improving in those areas. Your feedback is greatly appreciated and I look forward to hearing from you. Please feel free to contact me directly if there is anything I can assist you with.Thank you for choosing The Ambrose Hotel!

10/10 優異

Dean (Woonsocket)

商務旅客
讚好:整潔度、職員與服務和住宿狀況
Great place. Very accommodating. Love the neighborhood. Super staff.
於 2024 年 2 月住了 2 晚
Nick 於 2024年2月5日的回應
Thank you for sharing your delightful experience with us! We're thrilled to hear that your stay at the hotel was great, and we're delighted that you found the place accommodating. The charming neighborhood and our super staff are indeed treasures. We hope to welcome you back soon for another wonderful stay!

8/10 不錯

Britt (Austin)

家人同遊
讚好:整潔度和職員與服務
Water pressure was not good needs bath tub
於 2024 年 1 月住了 2 晚
Nicole 於 2024年2月29日的回應
Dear Guest,We sincerely apologize for the inconvenience caused by the water pressure issue during your recent stay. Ensuring your comfort is our top priority, and we regret falling short of your expectations.Please feel free to contact us directly if there is anything we can assist you with. We look forward to the opportunity to serve you better in the future.

10/10 優異

Elizabeth

讚好:整潔度、職員與服務、設施服務和住宿狀況
This is my 2nd time at the property and for good reason - it's safe, clean, the staff is incredibly professional and accommodating. I will be a returning guest for sure!
於 2024 年 1 月住了 1 晚
Nick 於 2024年1月31日的回應
Thank you for your kind words and for choosing our property again! We're delighted to hear that you feel safe, appreciate our cleanliness, and value our professional and accommodating staff. We look forward to welcoming you back for your next stay!

10/10 優異

Christine C

家人同遊
Perfect stay
Perfect hotel with location and comfort. Possibly over priced but Santa Monica is overpriced generally.
於 2024 年 1 月住了 7 晚
Nick 於 2024年1月28日的回應
Thank you for your kind words and feedback! We're delighted to hear that you enjoyed our hotel's perfect location and comfort. We appreciate your honesty about pricing, and we strive to provide excellent value in the vibrant Santa Monica area.

6/10 一般

Emily

不滿:住宿狀況和客房舒適度
I expected a lot more from this hotel. By the time it was all done, I spent about $500 with initial cost and multiple hidden fees. With that price point, we could have stayed at a hotel with many more amenities and a much nicer room.
於 2024 年 1 月住了 1 晚
Nicole 於 2024年2月29日的回應
Dear Guest,We apologize for any inconvenience during your stay. Your feedback is valuable, and we'll address the issues to improve. Please feel free to contact us directly if there is anything we can assist you with.

10/10 優異

Stuart

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 1 月住了 2 晚
Nick 於 2024年1月17日的回應
Great to hear that you had a wonderful stay with us! We look forward to welcoming you back again soon.

10/10 優異

Andre

於 2024 年 1 月住了 1 晚
Nick 於 2024年1月16日的回應
We're delighted to know that you had a great experience during your stay at our hotel. We look forward to welcoming you again!

8/10 不錯

Parul

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Tucked away in a neighborhood, can walk places but on busy streets. Excellent staff and service.
於 2024 年 1 月住了 3 晚
Nick 於 2024年1月8日的回應
Thank you for highlighting the unique charm of our neighborhood, where you can enjoy walks despite being amidst busy streets. Your praise for our excellent staff and service is truly appreciated, and we eagerly anticipate the opportunity to host you again.

10/10 優異

Nicole

於 2024 年 1 月住了 1 晚
Nick 於 2024年1月8日的回應
Thank you for choosing our hotel for your stay. We sincerely appreciate your patronage and hope you had a wonderful experience. We look forward to welcoming you back soon!

10/10 優異

Bethany

讚好:整潔度、職員與服務和住宿狀況
於 2023 年 12 月住了 2 晚
Nick 於 2024年1月8日的回應
Thank you for choosing our hotel for your stay. We sincerely appreciate your patronage and hope you had a wonderful experience. We look forward to welcoming you back soon!