This hotel has excellent hardware facilities and a good overall stay experience, but one of the male front desk staff members had a very poor attitude, even telling guests to shut up!
Zhenyu
於 2024 年 2 月住了 1 晚
10/10 優異
Matthew
2024年5月6日
讚好:整潔度、職員與服務和住宿狀況
Yes
Matthew
於 2024 年 5 月住了 1 晚
10/10 優異
Cindi
家人同遊, 多人同遊
2024年4月28日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Hotel was clean, spacious with areas for families to hang out inside and outside. Only complaint was we booked 2 queens and when we arrived in room the beds were double. It was the same with 3 other families that booked here through our group. Beds were small and uncomfortable. Otherwise property was fantastic.
Cindi
於 2024 年 4 月住了 2 晚
8/10 不錯
Dubravka
2024年4月10日
讚好:職員與服務、設施服務和住宿狀況
The housekeeping people didn’t come vacuum my room during the whole time (6 days) I was there
Dubravka
於 2024 年 4 月住了 6 晚
10/10 優異
Chesa (Oakland)
2024年4月8日
讚好:整潔度、職員與服務和住宿狀況
Beautiful area
Chesa
於 2024 年 4 月住了 2 晚
10/10 優異
Roger
2024年3月11日
Roger
於 2024 年 3 月住了 3 晚
4/10 欠佳
Christopher
商務旅客
2024年3月11日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Property has a $200 credit card hold for incidentals at time of checkin which is not disclosed.
Christopher
於 2024 年 2 月住了 1 晚
4/10 欠佳
Benjamin
2024年3月1日
不滿:整潔度和住宿狀況
Benjamin
8/10 不錯
Timothy
家人同遊
2024年2月27日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Timothy
於 2024 年 2 月住了 1 晚
10/10 優異
Gregory
2024年2月2日
讚好:整潔度、職員與服務和住宿狀況
We had a unique situation. We drove in for a tournament but in the evening my son got sick. In the morning I explained to the man at the front desk and he was only concerned about us. Is my son ok? Do we need anything? Do we need any help? He never worried about the room. Of course the room was fine but under the circumstances he had no idea.
He helped us check out early and made sure we had plenty of bags for the road. They were needed. Yuck.
Great service is caring about the things really matter.
Thank you.