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克拉克斯維爾路易維爾北希爾頓惠庭酒店的評價

3 out of 5

評價

8.4

很好

10 分評分,優異;336 則評價中有 194 則" "
8 分評分,不錯;336 則評價中有 73 則" "
6 分評分,一般;336 則評價中有 26 則" "
4 分評分,欠佳;336 則評價中有 17 則" "
2 分評分,很差;336 則評價中有 26 則" "

9.0/10 

整潔度

8.4/10 

職員與服務

8.6/10 

設施服務

9.0/10 

住宿狀況

8.8/10 

環保程度

評價

4/10 欠佳

Rafael

家人同遊
讚好:職員與服務、設施服務和住宿狀況
The pool was closed and the hott water took forever to get hot
於 2024 年 5 月住了 1 晚

10/10 優異

Christi (Pawnee)

讚好:整潔度、職員與服務和住宿狀況
Great
於 2024 年 4 月住了 2 晚

10/10 優異

Katie

讚好:整潔度、職員與服務和住宿狀況
Love the extra pullout and kitchenette
於 2024 年 4 月住了 1 晚
-Michaela- 於 2024年4月10日的回應
We are glad you have enjoyed your stay with us, and look forward to seeing you again!

10/10 優異

Cindy

家人同遊
讚好:整潔度、職員與服務和住宿狀況
Great rooms and easy access from 65. Many food choices too. Would stay there again!
於 2024 年 3 月住了 1 晚
-Michaela- 於 2024年4月3日的回應
We are glad that you have enjoyed your stay with us, and we look forward to seeing you again in the future! :)

10/10 優異

Akanksha (Chicago)

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Very comfortable and convenient for our family of 5. We arrived late and slept well. We had a solid breakfast before continuing on with our trip and would definitely stay here again!
於 2024 年 3 月住了 1 晚

10/10 優異

Desiree

家人同遊
讚好:職員與服務、設施服務和住宿狀況
The hotel staff was very sweet!
於 2024 年 3 月住了 1 晚

2/10 很差

Manny

親子同遊
不滿:職員與服務和住宿狀況
Not only did they not have the room we booked and forced us into a one bed, room with pull out couch that was horrendous, when we booked a 2 bed room, the hotel clerk was out vaping when we arrived and blamed everyone else for the mistake. No discount, no making it right, no nothing. Just deal with it...I would expect more, especially since they raised the prices for this weekend. Last time booking. I am going back to Marriott only properties.
於 2024 年 3 月住了 1 晚

6/10 一般

David

伴侶同遊
讚好:設施服務
不滿:住宿狀況
No hot water first night, repaired by next morning
於 2024 年 2 月住了 2 晚

10/10 優異

Greg

商務旅客
讚好:整潔度和住宿狀況
Property is 5 years old and shows it. not new, not old and run down. Clean yes, Bed comfortable, yes. Pillows, terrible. Breakfast, lackluster. Out of coffee at 7am, Refused to print a receipt at checkout because booked thru expedia. Called for a receipt and they fought me again, finally got a receipt. Would I stay here again, yes.
於 2024 年 2 月住了 1 晚

10/10 優異

Kevin

於 2024 年 2 月住了 2 晚

8/10 不錯

Thomas

於 2024 年 1 月住了 1 晚

10/10 優異

Jeff

於 2024 年 1 月住了 1 晚

6/10 一般

Regin

多人同遊
讚好:整潔度、設施服務和住宿狀況
不滿:職員與服務
I just don’t like how i was treated by the receptionist during check in. The manager has been trying to be helpful though.
於 2023 年 12 月住了 1 晚

10/10 優異

Noelle

伴侶同遊
讚好:設施服務
於 2023 年 12 月住了 1 晚

10/10 優異

Tyre

於 2023 年 12 月住了 1 晚

10/10 優異

Curtis

商務旅客
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 12 月住了 2 晚

8/10 不錯

Holly

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
4 stars
Our favorite hotel chain! We made a last minute reservation on a weekend and our room was ready when we arrived. We lived the spacious lobby and had great fun playing games! The gym was well-equipped and clean. I wish there was fruit available at breakfast. Also the bed was too hard for my taste and the pillows were lumpy. Still, I will be back!
於 2023 年 12 月住了 1 晚

4/10 欠佳

Monica

讚好:整潔度和住宿狀況
於 2023 年 12 月住了 1 晚

10/10 優異

kenneth

於 2023 年 11 月住了 3 晚

10/10 優異

Petra

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Road Trips
New property, easy to find, great location for travelers, right next to highway.
於 2023 年 7 月住了 1 晚
GS 於 2023年11月6日的回應
Thank you for taking the time to leave a review. We appreciate all feedback to help our staff improve guest experience. We hope to see you again on your next visit to Clarksville, IN!

10/10 優異

Denise

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Pleasantly surprised
My family and I were in town for a football game. Home2 Suites by Hilton Clarksville Louisville was exceptional. The hotel was very clean and comfortable, and the registrars were extremely polite. Shout out to Zenia and Michaela. They were wonderful. If you are ever in the area, this is a great play to stay. Satisfaction guaranteed.
於 2023 年 10 月住了 2 晚
GS 於 2023年10月11日的回應
We are glad you enjoyed your stay, please come see us again soon!

10/10 優異

Reginald

家人同遊, 寵物同遊
讚好:整潔度、職員與服務和住宿狀況
The friendliness and helpfulness of the staff was exceptional!!
於 2023 年 10 月住了 4 晚
GS 於 2023年10月9日的回應
Thank you for your review, we're glad you enjoyed your stay! Come see us again soon!

10/10 優異

Keri (Tuscaloosa)

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
We stayed for short one night stay and enjoyed breakfast before we left. Loved the Nutella!
於 2023 年 8 月住了 1 晚
GS 於 2023年8月29日的回應
Thank you for taking the time to leave a review. We appreciate all feedback to help our staff improve guest experience. We hope to see you again on your next visit to Clarksville, IN!

8/10 不錯

Kristi

讚好:設施服務
Quick check in. Easy parking
於 2023 年 8 月住了 1 晚
GS 於 2023年8月29日的回應
Thank you for taking the time to leave a review. We appreciate all feedback to help our staff improve guest experience. We hope to see you again on your next visit to Clarksville, IN!

8/10 不錯

Levi

伴侶同遊
讚好:整潔度
不滿:設施服務
A nice quiet place to stay
於 2023 年 7 月住了 1 晚
GS 於 2023年8月15日的回應
Thank you for taking the time to leave a review. We appreciate all feedback to help our staff improve guest experience. We hope to see you again on your next visit to Clarksville, IN!

10/10 優異

Chad

家人同遊
讚好:整潔度和職員與服務
Needed some attention to detail.
The suite was nice and fit our families needs well. We got in late and we had a few issues with the room. The refrigerator was knocking every 5 seconds. Like a LOUD knock on the door. So we turned the fridge down so it would stop. Then the bed close to the window, when we sat down on the bed it felt broken. Then when my husband got up from the bed it would move, like broken springs. Really uncomfortable. Last thing the shower had no shampoo. There were 2 bottles of conditioner and 1 body wash. Just was not helpful.
於 2023 年 7 月住了 1 晚
GS 於 2023年8月15日的回應
Thank you for taking the time to leave a review. We appreciate all feedback to help our staff improve guest experience. We hope to see you again on your next visit to Clarksville, IN!

6/10 一般

Jamie

家人同遊
讚好:職員與服務和客房舒適度
不滿:整潔度
We arrived and the hotel had no hot water. Then our room had not been cleaned well. We found candy wrappers and silverware under the pull out sofa. The floor was also dirty. It was disappointing.
於 2023 年 7 月住了 2 晚
GS 於 2023年8月15日的回應
Thank you for taking the time to leave a review. We appreciate all feedback to help our staff improve guest experience. We hope to see you again on your next visit to Clarksville, IN!

2/10 很差

Robert

家人同遊
讚好:整潔度
不滿:職員與服務和住宿狀況
No hot water Breakfast selection not so good
於 2023 年 7 月住了 2 晚
GS 於 2023年8月15日的回應
Thank you for taking the time to leave a review. We appreciate all feedback to help our staff improve guest experience. We hope to see you again on your next visit to Clarksville, IN!

2/10 很差

Matt

家人同遊
讚好:整潔度
不滿:住宿狀況
There is no hot water. And we had to pay full price for the room still.
於 2023 年 7 月住了 1 晚
GS 於 2023年8月15日的回應
Thank you for taking the time to leave a review. We appreciate all feedback to help our staff improve guest experience. We hope to see you again on your next visit to Clarksville, IN!

10/10 優異

Samuel

讚好:整潔度、職員與服務和住宿狀況
Wonderful
於 2023 年 7 月住了 3 晚
GS 於 2023年8月15日的回應
Thank you for taking the time to leave a review. We appreciate all feedback to help our staff improve guest experience. We hope to see you again on your next visit to Clarksville, IN!

10/10 優異

Nancy

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Extra Mile
Front desk went the extra mile when we checked in. Great room. Fabulous price. Good location.
於 2023 年 7 月住了 1 晚
GS 於 2023年8月15日的回應
Thank you for taking the time to leave a review. We appreciate all feedback to help our staff improve guest experience. We hope to see you again on your next visit to Clarksville, IN!

2/10 很差

Jessica

家人同遊, 親子同遊
讚好:整潔度、職員與服務和住宿狀況
After checking in and paying for our room we discovered the entire hotel had been without hot water for almost a week and didn’t give a heads up. When trying to get some info on the situation we were offered honor points. I’d like a refund not points!!
於 2023 年 7 月住了 1 晚
GS 於 2023年8月15日的回應
Thank you for taking the time to leave a review. We appreciate all feedback to help our staff improve guest experience. We hope to see you again on your next visit to Clarksville, IN!

8/10 不錯

真實旅客

家人同遊
讚好:整潔度、住宿狀況和客房舒適度
於 2023 年 6 月住了 1 晚
GS 於 2023年8月15日的回應
Thank you for taking the time to leave a review. We appreciate all feedback to help our staff improve guest experience. We hope to see you again on your next visit to Clarksville, IN!

8/10 不錯

Betty

家人同遊, 寵物同遊
讚好:整潔度、職員與服務和住宿狀況
The hallwsys needed vacuuming
於 2023 年 6 月住了 1 晚

10/10 優異

Derek

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 6 月住了 1 晚

8/10 不錯

Ashley

親子同遊
讚好:整潔度、職員與服務和住宿狀況
Everything was nice, just didn’t notice it was a pets welcome hotel. The small of dog was throughout the hotel. Otherwise the hotel was clean and the staff was nice.
於 2023 年 6 月住了 2 晚

10/10 優異

Andrew

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Good clean overnight stay
於 2023 年 6 月住了 1 晚

2/10 很差

Josh

不滿:職員與服務
於 2023 年 6 月住了 1 晚

10/10 優異

Raymond

於 2023 年 6 月住了 1 晚

10/10 優異

Lorenzo

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 5 月住了 2 晚

10/10 優異

kingsley

家人同遊
讚好:整潔度、職員與服務和住宿狀況
Visited Kentucky for my daughter's AAU basketball tournament in May, hotel is just across the river in Indiana. Bright modern, clean facility. Excellent customer service, complimentary breakfast was great, never a line up as takeout containers are provided if you prefer to eat in your room or outside. The breakfast area seemed more like a high end lounge! 2 queen beds and a sofa pull-out. Room was spacious with a full sized fridge! Dishwasher too.....hot stove and skillets available on demand. China plates, utensils and cups in the room. Basically home away from home hence the name Home 2. This is now my go to hotel!
於 2023 年 5 月住了 3 晚

8/10 不錯

真實旅客

讚好:整潔度、住宿狀況和客房舒適度
Indifferent staff but nice stay
Very clean and comfortable room. No one at front desk for over 15 minutes and when they were there not especially friendly or welcoming.
於 2023 年 5 月住了 3 晚

8/10 不錯

Chastidy

讚好:整潔度、職員與服務和住宿狀況
於 2023 年 5 月住了 2 晚

10/10 優異

Bradley

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 4 月住了 1 晚

4/10 欠佳

Paula

親子同遊
讚好:整潔度、職員與服務和設施服務
不滿:住宿狀況
We had no hot water. Was luke warm at best. They told us was bc was eco friendly and they had no maintenence worker to come look at it that night. Rough way to start the day with a cold shower. Asked for a discount and she said no one there to ask. Disappointed.
於 2023 年 4 月住了 1 晚

6/10 一般

真實旅客

家人同遊
於 2023 年 4 月住了 1 晚

10/10 優異

真實旅客

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 4 月住了 1 晚

8/10 不錯

Jennifer

於 2023 年 4 月住了 1 晚

8/10 不錯

Jean

家人同遊
讚好:整潔度、職員與服務和住宿狀況
Please make water available at breakfast that is NOT bottled. Otherwise the place is nice.
於 2023 年 3 月住了 1 晚

6/10 一般

Samantha

家人同遊
讚好:整潔度和住宿狀況
不滿:職員與服務
One of the staff was grumpy and irritable the entire time we were there for a soccer tournament with 12 year old son’s team. My son and his friends were told they were going to get kicked out for talking while walking down the hall even when they were not being loud. Other team members were threatened to be kicked out for various things all weekend. This was before quiet time even started. Heard dogs barking in other rooms all night so sleeping sucked. I was on the second floor and someone above me was moving around and dropping things all night as well. Breakfast was mediocre.
於 2023 年 3 月住了 2 晚