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Seelbach 希爾頓路易斯維爾酒店的評價

4 out of 5
Seelbach 希爾頓路易斯維爾酒店
500 S 4th St, Louisville, KY

評價

8.6

優異

10 分評分，優異；1001 則評價中有 519 則" "
8 分評分，不錯；1001 則評價中有 279 則" "
6 分評分，一般；1001 則評價中有 120 則" "
4 分評分，欠佳；1001 則評價中有 56 則" "
2 分評分，很差；1001 則評價中有 27 則" "

9.0/10 

整潔度

9.0/10 

職員與服務

8.2/10 

設施服務

8.6/10 

住宿狀況

8.4/10 

環保程度

評價

10/10 優異

Sharon

多人同遊
讚好：設施服務
Loved this hotel the staff was so helpful! Had a running toilet and could have used a small fridge but very happy with the hotel in general.
於 2024 年 4 月住了 1 晚

8/10 不錯

Elizabeth

多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
.
於 2024 年 4 月住了 1 晚
Carlos 於 2024年4月20日的回應
Thank you!

10/10 優異

David (Granger)

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Stayed for 3 nights with my spouse. Meet another couple there for a long weekend. Had a wonderful time in and around the hotel. The breakfast was nice and the bar served great drinks in the evening. Had three of the appetizers which were all delicious. Will be back.
於 2024 年 4 月住了 3 晚
Carlos 於 2024年4月20日的回應
Thank you for your business and review. Hoping for your prompt return.

10/10 優異

Emilian

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 1 晚
Carlos 於 2024年4月20日的回應
Thank you!

8/10 不錯

Daniel

伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
Nice historic property (which comes with some signs of trying times, like marks on the ceiling). Very comfy bed, maid service was excellent. Wish they had a fridge in our room on the second floor, but making do with ice machine and our cooler we brought was fine.
於 2024 年 4 月住了 2 晚
Carlos 於 2024年4月20日的回應
Thank you!

8/10 不錯

ann

伴侶同遊
讚好：整潔度和住宿狀況
Property is beautiful and historic. Check in was easy. Room is always wonderful as we stayed several times. Bartender and bar back was disappointing. For the cost of a pour, we don’t need someone cleaning glasses on their phone talking straight at us and an arrogant know it all bartender.
於 2024 年 3 月住了 1 晚
Carlos 於 2024年4月4日的回應
Thank you for taking the opportunity to review our facility, please accept my apologies for the experience you encounter at the Old Seelbach Bar. We strive to provide every guest with a personal and positive experience, we fail short to achieve our goal during your visit, your comments will be used to improve our guest experience. We hope you will give the Facility another opportunity in the near future.

6/10 一般

Kimberly

家人同遊, 親子同遊
讚好：住宿狀況
不滿：設施服務
Room not fully cleaned or stocked upon check in, but the stay was nice
於 2024 年 3 月住了 1 晚
Carlos 於 2024年3月27日的回應
Thank you for your review, please accept my apologies for the condition of your rooms upon arrival, I will follow up with the housekeeping manager to ensure your experience is used to improve our guest experience.

10/10 優異

Whitley

於 2024 年 3 月住了 1 晚
Carlos 於 2024年4月20日的回應
Thank you!

10/10 優異

Jay

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Such a beautiful and unique place to stay, I love the history, and vicinity to 4th street live activities
於 2024 年 3 月住了 1 晚
Carlos 於 2024年3月27日的回應
We appreciate your business and review.!

10/10 優異

Irina

商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
A beautiful historic hotel close to everything you need in the city. Great service, friendly staff, convenient location. Did a quick tour of the hotel. Highly recommend.
於 2024 年 3 月住了 2 晚
Carlos 於 2024年3月27日的回應
Thank you for your review!

6/10 一般

Sarah

家人同遊, 伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Beautiful historic hotel centered in the middle of Downtown Louisville nightlife and Whiskey Row. Loved the location and the 1920’s feel. Unfortunately they did not have room service at the time, found a previous patrons belonging and their tv was difficult to use, so I couldn’t give the facility 5 stars. The staff made the experience quite enjoyable and Patrick in the guardsman brought it back to 5 stars overall. He provided an incredible in-depth history of the building and development of Louisville with some personal accounts that were incredible. We are very excited to come back one day and take the haunted mansion tour with him!! Thank you for a wonderful stay. See y’all real soon!
於 2024 年 3 月住了 1 晚
Carlos 於 2024年3月27日的回應
Thank you for taking the opportunity to review our facility, we are in the process to add more amenities to the facility, marketplace, room service

10/10 優異

Amy

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 2 月住了 1 晚
Carlos 於 2024年2月23日的回應
Thank you!

10/10 優異

Deborah

讚好：整潔度和職員與服務
不滿：設施服務
This historic hotel was the pride of the city, now it’s a little worn but the history is incomparable! I wish the dining experience was more upscale, the old girl could use a face lift.
於 2024 年 1 月住了 1 晚
Carlos 於 2024年2月23日的回應
Thank you for taking the opportunity to review our facility, we are in the last stage to initiate a complete renovation of the facility, enlarging the room re-designing bathroom and enhancing the historic elements of the Hotel.

10/10 優異

Yuya

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Carlos 於 2024年2月23日的回應
Thank you!

10/10 優異

Lori

家人同遊, 伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
I love hotels with history, archtecture and a good var/restaurant. The Seelbach checked all these boxes and more. The hotel is beautiful, we were here just after Christmas and the decoratio s added to the beauty. We had dinner at the Old Seelbach. The bbq pork nachos were great, and the portions were generous. My husband lived the pork and wished they had it as a sandwich. Hit brown were also very good. The Seelback cocktail was ok, but the old fashioned was one of the best I have ever had, and i have hada few over the years. This was a birthday trip, and certainly one of my most memorable.
於 2023 年 12 月住了 1 晚
Carlois 於 2024年2月23日的回應
Thank you!

4/10 欠佳

Carter (Charlotte)

不滿：住宿狀況
Hallways smelled musty and like dirty laundry. Breakfast and wait staff was excellent.
於 2023 年 12 月住了 2 晚
Carlos 於 2023年12月27日的回應
Thank you for your review, please accept our apologies fort the inconvenience experience during your stay, my apologies, our Housekeeping Department is reviewing your comments to improve our guest experience.

4/10 欠佳

joseph

家人同遊, 商務旅客
不滿：整潔度和住宿狀況
Noise. Pool closed gym not maintained
於 2023 年 12 月住了 1 晚

6/10 一般

Donald

伴侶同遊
讚好：整潔度和職員與服務
The photo used when booking the King Bed room is larger than it actually is. The picture displays 2 sitting chairs with a table in addition to the bed and desk. These rooms don’t have sitting chairs. False advertising. The front desk agreed with what we were saying and offered for us to check out and receive a refund. Little late in the day to do all that so we stayed. If we had known the room was so small, we would’ve stayed at the Brown where the King size rooms are larger with sitting area and the same price. The room didn’t have a small fridge or microwave. We were looking for another historic hotel in the area. The room was clean and bed comfy. Climate control in the room worked well. The decor gave us the vibe we were looking for in an older hotel. The breakfast buffet was good. They are pricey similar to other hotels around that area. We parked in a lot next to the hotel. $23 for the night wasn’t bad. I believe they have a parking garage with the price close to the same. Our stay wasn’t terrible. The marketing team at the Seelbach needs to advertise with the photo of the actual room.
於 2023 年 12 月住了 1 晚
Car 於 2023年12月27日的回應
Thank you for the taking the opportunity to review our facility, we appreciate your comments. Our Ownership and Management team are reviewing your comment, we always looking for ways to improve the guest experience.

10/10 優異

Mindy

於 2023 年 11 月住了 3 晚
Carlos 於 2023年12月27日的回應
Thank you for your review!

10/10 優異

Bruce

於 2023 年 11 月住了 1 晚
Carlos 於 2023年12月13日的回應
Thank you for your review.!

10/10 優異

Kim

於 2023 年 11 月住了 1 晚
Carlos 於 2023年11月16日的回應
We appreciate your business and review.

10/10 優異

Jason

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The Seelbach was the perfect place for us to start our Bourbon Trail adventure. Very historic with modern amenities.
於 2023 年 11 月住了 1 晚
Carlos 於 2023年11月11日的回應
Thank you!

10/10 優異

Page

多人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 11 月住了 1 晚
Carlos 於 2023年11月9日的回應
Thank you!

10/10 優異

Keon

商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
Great location for a late dinner and walk.
於 2023 年 11 月住了 1 晚
Carlos 於 2023年11月9日的回應
Yor review is much appreciated..

8/10 不錯

Michael J

讚好：整潔度、職員與服務和住宿狀況
於 2023 年 11 月住了 2 晚
Carlos 於 2023年11月9日的回應
Thank you for your review.

8/10 不錯

Ana

讚好：設施服務和住宿狀況
Place has lots of history very centrally located.
於 2023 年 10 月住了 4 晚
Carlos 於 2023年11月2日的回應
Thank you for visiting the Seelbach Hilton and taking the opportunity to review our facility.

10/10 優異

Austin

讚好：整潔度、職員與服務和住宿狀況
於 2023 年 10 月住了 1 晚
carlos 於 2023年11月2日的回應
Thank you!

10/10 優異

Selena

多人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 10 月住了 1 晚
Carlos 於 2023年11月2日的回應
Thank you!

6/10 一般

Christopher

伴侶同遊, 多人同遊
讚好：整潔度和設施服務
不滿：職員與服務
It was a nostalgic property and cool to stay in for the historic value. However the rooms were pretty outdated, even if they were trying to go for an older look.
於 2023 年 10 月住了 3 晚
Carlos 於 2023年10月26日的回應
Thank you for your review we are in the final stage of initiating a complete renovation of the facility.

10/10 優異

Pam

讚好：整潔度、職員與服務、設施服務和住宿狀況
Beautiful hotel. Will stay again. And great location, close to everything
於 2023 年 10 月住了 1 晚
Carlos 於 2023年10月26日的回應
Thank you for your review we happy you enjoy your stay.

10/10 優異

Carl

於 2023 年 10 月住了 2 晚
Carlos 於 2023年11月16日的回應
Thank you!

8/10 不錯

Billy

讚好：整潔度
於 2023 年 10 月住了 2 晚
Carlos 於 2023年10月26日的回應
Thank you!

8/10 不錯

Shanna

讚好：整潔度、職員與服務和住宿狀況
Hotel was beautiful, the Beds were comfortable. Close to lots of restaurants within walking distance. Parking was a bit of a task but not horrible. A few of the bulbs in the Bathroom lights were blown making it dark. AC unit was noisy. Overall a great place to stay.
於 2023 年 10 月住了 1 晚
Carlos 於 2023年11月2日的回應
Thank you for taking the opportunity to review our facility, your comments will help us improve our customer service experience.

10/10 優異

Noreen

家人同遊, 伴侶同遊
讚好：職員與服務和住宿狀況
Beautiful hotel! Valet parking the best! Safe area and close to attractions.
於 2023 年 10 月住了 2 晚
carlos 於 2023年10月26日的回應
Thank you for taking the opportunity to review our facility.

6/10 一般

Alex

不滿：整潔度
於 2023 年 10 月住了 2 晚
Carlos 於 2023年11月2日的回應
Thank you for your review.

4/10 欠佳

scott

讚好：整潔度和住宿狀況
不滿：職員與服務
Indifferent front desk employees plus valet parking in the street equal a poor stay.
於 2023 年 10 月住了 2 晚
Carlos 於 2023年10月14日的回應
Thank you for taking the opportunity to review our facility we appreciate your comments as we are constantly looking for ways to improve our guest experience.

8/10 不錯

gretchen

多人同遊
讚好：整潔度、職員與服務和客房舒適度
Love the hotel and location. Room we were in was small and bathroom very small and shower too small plus door stuck and hard to open and close it.
於 2023 年 10 月住了 1 晚
Car 於 2023年10月11日的回應
Thank you for your review, we are on the last stage to initiate a complete renovation of the facility addressing room size and bathroom and many other areas.

8/10 不錯

Mark

家人同遊
讚好：職員與服務
Nice old hotel. Staff was good but not great. Screw up on room. 4th Street Live is nice but not great. Steak restaurant nearby is closed for good. Too many homeless in area.
於 2023 年 10 月住了 1 晚
Carlos 於 2023年10月11日的回應
Thank you for taking the opportunity to review, the city is working with the authorities to improve the homeless situation in the city, i will address the staff short coming with the department heads, my apologies.

10/10 優異

William

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 10 月住了 2 晚
Carlos 於 2023年10月11日的回應
Thank you!

8/10 不錯

Ray

多人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Bourbon Trail Weekend with Friends
Great location, accommodations, and customer service. Would definitely stay here again. Just remember to ask for a refrigerator in your room if needed.
於 2023 年 9 月住了 3 晚
Carlos 於 2023年10月4日的回應
Thank you for your review!

8/10 不錯

Adrienne (Orlando)

多人同遊
讚好：整潔度、職員與服務和住宿狀況
不滿：設施服務
Beautiful historical building. Rooms were cramped, not a lot of extra room. Bathroom was small. Great location. Hotel Bar was marvelous.
於 2023 年 9 月住了 3 晚
Carlos 於 2023年10月4日的回應
Thank you for taking the opportunity to fill a review for the hotel. I'm very happy to share that we are in the last stage to initiate a complete renovation of the facility addressing, room configuration, bathroom size and amenities for the property.

10/10 優異

Kevin (New Palestine)

讚好：整潔度、職員與服務、設施服務和住宿狀況
Location is awesome
於 2023 年 9 月住了 1 晚
Carlos 於 2023年9月25日的回應
Thank you!

10/10 優異

Steven

讚好：整潔度、職員與服務和住宿狀況
於 2023 年 9 月住了 2 晚
Carlos 於 2023年9月20日的回應
Thank you!

6/10 一般

Janice

伴侶同遊
What a gorgeous historic hotel. For the room rate, there were a few issues. Cold water from faucet was just a trickle. No daily housekeeping or bellpersons. Small room & bathroom.
於 2023 年 9 月住了 2 晚
Carlos 於 2023年9月20日的回應
Thank you for taking the opportunity to review our facility please accept my apologies for the deficiencies you encounter during your stay we are in the last stage to initiate a complete renovation of the facility addressing room size and bathroom size.

10/10 優異

Pamela

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Comfy Old Beauty
Great old beauty of a hotel. Kind, friendly & ultra competent staff. Super comfy bed. Near down town.
於 2023 年 9 月住了 1 晚
Carlos 於 2023年9月20日的回應
Thank you for your review!

10/10 優異

Keon

商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
Beautifully historic hotel with a high quality restaurant and bar.
Carlos 於 2023年9月7日的回應
Thank you for taking the opportunity to review our facility we hope for your prompt return.

10/10 優異

Keon

商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
Very quiet and great food options
於 2023 年 9 月住了 1 晚
Carlos 於 2023年9月7日的回應
Thank you! We are very happy you enjoyed your stay.

8/10 不錯

Brian R

於 2023 年 9 月住了 1 晚
Carlos 於 2023年9月25日的回應
Thank you for your review!

6/10 一般

Deborah

家人同遊
讚好：職員與服務
Room was so small.. switched to another room, and tv broken.
於 2023 年 9 月住了 1 晚
Carlos 於 2023年9月3日的回應
Thank you for your review, please accept my apologies for the inconvenience you encounter during your visit to the Seelbach Hilton, we are in the last stage to initiate a complete renovation of the facility addressing your observations.

10/10 優異

Lori

讚好：整潔度、職員與服務和住宿狀況
Everything
於 2023 年 8 月住了 1 晚
Carlos 於 2023年9月7日的回應
Thank you for your review.