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葡萄園山渡假村的評價

3.5 out of 5
葡萄園山渡假村
37 Richardson Road, Lovedale, NSW

評價

6.4
10 分評分，優異；125 則評價中有 17 則" "
8 分評分，不錯；125 則評價中有 38 則" "
6 分評分，一般；125 則評價中有 29 則" "
4 分評分，欠佳；125 則評價中有 32 則" "
2 分評分，很差；125 則評價中有 9 則" "

6.4/10 

整潔度

7.0/10 

職員與服務

5.6/10 

設施服務

5.6/10 

住宿狀況

7.2/10 

環保程度

評價

10/10 優異

Susan

於 2023 年 1 月住了 1 晚

4/10 欠佳

Kim

伴侶同遊, 商務旅客
不滿：整潔度、職員與服務和住宿狀況
Spiders and cobwebs everywhere. Bath towels ripped with holes. I would recommended not advertising this place through Expedia. Needs a lot of work and maintenance and should be shut down if can’t operate properly
於 2024 年 3 月住了 1 晚

6/10 一般

Ananta

家人同遊
不滿：整潔度和住宿狀況
Cute and cosy
The location of the resort was amazing and the views from the cottage is breathtaking. Also, the close proximity of the city centre and nearby attractions is an added advantage. However, the place itself was slightly worn down. We noticed that it wasnt thoroughly cleaned when we arrived. The sheets had been changed and that was pretty much it. We enjoyed our stay there; however a quick vaccum and mopping before would have been even nicer. Overall, it is budget friendly and in a perfect location.
於 2023 年 12 月住了 1 晚

8/10 不錯

Deepali

家人同遊
讚好：職員與服務
於 2023 年 12 月住了 1 晚

4/10 欠佳

peter

家人同遊
不滿：住宿狀況
Broken power point,could not tune tv ,screen door would not close on deck door,walls patched up not painted very tired property
於 2023 年 11 月住了 1 晚

4/10 欠佳

RAJKUMAR

不滿：整潔度、職員與服務和住宿狀況
It appeared. Did not feel that the linen were freshly cleaned. The room even did not have a wardrobe to hang clothes. TV did not work.
於 2023 年 11 月住了 1 晚

6/10 一般

Stephen

不滿：職員與服務
於 2023 年 10 月住了 1 晚

10/10 優異

Blake

讚好：住宿狀況
Floor mats would be good inside when taininf
於 2023 年 9 月住了 5 晚

4/10 欠佳

Gail

於 2023 年 6 月住了 3 晚

6/10 一般

John

讚好：整潔度和職員與服務
於 2023 年 5 月住了 2 晚

8/10 不錯

Michael

伴侶同遊
讚好：整潔度
It would have been great in it's hay day,20 or so years ago.
於 2023 年 5 月住了 1 晚

6/10 一般

Laura

讚好：整潔度和職員與服務
於 2023 年 3 月住了 1 晚

8/10 不錯

Gavin

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 3 月住了 1 晚

8/10 不錯

quang

讚好：整潔度
It was quaint
於 2023 年 2 月住了 1 晚

4/10 欠佳

Alecia

親子同遊
不滿：整潔度和住宿狀況
Overall, the property was tired and unkept. The cleanliness of the room was unsatisfactory. The sofa bed had hair and other dirt on it and old food underneath. We all slept in the bed instead. There was a lot of dirt on the floor. There were exposed wires on the lamp and broken globe. The fly screen would not close on the deck and door to the deck did not lock. Positives were the location, which was great and the size and comfort of the bed. Although there were no staff on site at all, staff were contactable by phone and polite.

6/10 一般

Dawn

多人同遊
讚好：職員與服務
不滿：整潔度
Stayed here being the only room in the Hunter available for The Killers concert. It was a good price reflective of the accomodation, and the location is good. If you’re expecting luxury, it’s not for you, but for a reasonable well-priced bed that you can book for 1 night only (usually a 2 night min. in the Hunter), it serves a purpose. A few simple things would make all the difference - the sofa bed wasn’t useable, a clean tea towel (it was very well used and not by us!) and a Jay cloth to wash up, and an outdoor light that worked when coming back at midnight post-concert in the pitch black. The reception team were friendly and efficient in the correspondence I had and the room was ready on arrival with easy key-in-door check in.

8/10 不錯

Jacqueline

10/10 優異

Joe

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Like up roof n close pool There’s weed around pool should’ve clean The rest beautiful country
於 2022 年 12 月住了 1 晚

8/10 不錯

Helene

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Outlook beautiful

2/10 很差

Grant

於 2022 年 11 月住了 1 晚

8/10 不錯

Cindy

親子同遊
讚好：職員與服務、設施服務和住宿狀況
不滿：整潔度
Beautiful Area. Check in and out very easy

2/10 很差

Doomara

多人同遊
不滿：整潔度、職員與服務、設施服務和住宿狀況
The place needs a lot of TLC. It seem neglected. However has so much potential if looked after. The pictures are misleading
於 2022 年 10 月住了 2 晚

10/10 優異

Zac

於 2022 年 10 月住了 1 晚

6/10 一般

Andrew

伴侶同遊
讚好：整潔度
Nice views, nice bed, nice unit. No teaspoons, holes in gauze door/windows, internet password didn't work, broken/aged/dilapidated outdoor furniture
於 2022 年 9 月住了 2 晚

8/10 不錯

Brian

讚好：整潔度和職員與服務
不滿：設施服務
於 2022 年 9 月住了 1 晚

8/10 不錯

Carissa

商務旅客
讚好：整潔度和設施服務
Simple and effective. It would be a great group getaway
於 2022 年 7 月住了 2 晚

4/10 欠佳

Ian

伴侶同遊
讚好：整潔度和職員與服務
不滿：設施服務和住宿狀況
Very run down, no cooktop in kitchen, very cold with a suspected lack of insulation, and lighting was woeful at night. No decent overhead light in the main area. Not worth the money paid for it
於 2022 年 6 月住了 6 晚

4/10 欠佳

Tony

伴侶同遊
不滿：職員與服務、設施服務和住宿狀況
The boardwalk to our cabin wasn't secure and moved....our cabin smelt ....couldn't regulate the temperature of the air con....everything dated....couldn't watch Netflix kept buffering.....not happy
於 2022 年 6 月住了 1 晚

8/10 不錯

Trina

讚好：整潔度
於 2022 年 4 月住了 1 晚

8/10 不錯

Laura

伴侶同遊
讚好：整潔度
不滿：職員與服務
The surroundings were beautiful and peaceful. Location was great. There were no staff or a lock box to drop the keys off at checkout time. There were cob webs and spiders in the room. The balcony was rotted and needed attention. There was no soap or tissues in the room.
於 2022 年 3 月住了 1 晚

8/10 不錯

Lisa

於 2022 年 2 月住了 1 晚

8/10 不錯

Janelle

家人同遊, 伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Was very affordable and a convenient location for our short stay
於 2022 年 2 月住了 1 晚
Miranda 於 2022年2月18日的回應
Hope to seeing you soon again. Thanks

8/10 不錯

Damian

讚好：整潔度、職員與服務、設施服務和住宿狀況
Right in amongst the wineries, but with a lovely bush view. It was perfect for me!
於 2021 年 11 月住了 1 晚

8/10 不錯

Geoff

多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
A nice place to stay for an overnight stay while visiting the wineries
於 2021 年 11 月住了 1 晚

4/10 欠佳

真實旅客

Did not attend....because of lockdown restrictions
於 2021 年 8 月住了 1 晚

6/10 一般

真實旅客

家人同遊
讚好：職員與服務
不滿：整潔度
The view was nice
於 2021 年 6 月住了 1 晚

6/10 一般

真實旅客

家人同遊
不滿：設施服務和住宿狀況
Very old style some items not working and they had to come fix it. The balcony was dirty
於 2021 年 5 月住了 1 晚

6/10 一般

David

不滿：整潔度、住宿狀況和客房舒適度
Just Run Down
It was the only room available in the entire Hunter Valley over Queens Birthday weekend and it became apparent why. Just quite run down in the rooms with flaking paintwork and patchy walls. No breakfast available as we were told had the family over and was cooking just for them!! Property was becoming unsightly with no care in looking tidy. Keep going this way and I fear it will be gone soon.
於 2021 年 6 月住了 1 晚

8/10 不錯

真實旅客

讚好：職員與服務
於 2021 年 5 月住了 1 晚

4/10 欠佳

真實旅客

家人同遊
讚好：整潔度和職員與服務
不滿：設施服務和住宿狀況
The room was clean. The staff were friendly.
於 2021 年 5 月住了 1 晚

4/10 欠佳

真實旅客

伴侶同遊
不滿：職員與服務和設施服務
I wish I had read recent reviews before booking. Where to start? The accommodation is run down, floating floor is not fixed down firmly, bathroom looks tired. Three mismatched wine glasses, but thankfully the kettle worked. So very glad that our friends couldn’t stay with us. THIS IS NOT A 2 BEDROOM UNIT. Yes, there were two double beds but with loft ceilings and only two metre high partitions there was no privacy between bedrooms or between the bedrooms and the living space. Didn’t see any staff at all during our stay (4pm Saturday to 10am Sunday). Had to phone to get directions to the cabin. No restaurant or cafe on site, thankfully we had dinner booking and were close to breakfast options.
於 2021 年 4 月住了 1 晚

2/10 很差

真實旅客

家人同遊
不滿：整潔度、職員與服務、設施服務和住宿狀況
Mould growing on sides and top of fridge door - rubber seals. Rice grains caught in handles of kitchen. Picked up basket of tea/coffee items to use and sultanas fell out. VERY superficial clean. Can’t block out light.
於 2021 年 4 月住了 1 晚

4/10 欠佳

真實旅客

多人同遊
讚好：整潔度
不滿：設施服務和住宿狀況
Basic accommodation was clean. Not to a very high standard in terms of accommodation venues
於 2021 年 4 月住了 1 晚

2/10 很差

真實旅客

家人同遊
不滿：整潔度、職員與服務、設施服務和住宿狀況
This is the most dirty and run down place I’ve ever been to. They should not legally be allowed to call this a resort! We arrived to a locked up reception area at 4pm, when we called they said they left us the key on the cabin door and sent us on a little goose chase with their terrible directions to the cabin. The cabin itself was shocking, the couches were filthy, most surfaces stained, and spiders everywhere. The bathroom window is low and completely see through so anyone over 150cm can’t have privacy in the shower. The shower floor was taped-down Lino. The second “double bed” was actually a pull out couch in the living room which we had to make up ourselves. 5 minutes into sleeping there my daughter was itching all over (bed bugs!) The whole space is one big room with half walls put up to make “bedrooms.” This means that any lights turned on/ conversation in one room can be seen/ heard in every other room. Too many safety issues to note here. There is no restaurant / bar or amenities of any sort that would make this place a “resort.” The only positive... we only had to stay one night. It was so dirty we decided to forego breakfast there in the morning and went out for brekkie instead. On checking out there was no one in reception again.
於 2021 年 4 月住了 1 晚

10/10 優異

真實旅客

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Staff friendly Accommodation great value Great surroundings
於 2021 年 4 月住了 1 晚

6/10 一般

真實旅客

伴侶同遊, 商務旅客
不滿：整潔度
The property would have been more aptly called Vineyard Hill Cabins. We were greeted by Kangaroos upon arrival. The outlook was lovely with Country Vista. The accommodation was very basic and in need of refurbishments. The bed was clean and comfortable. The shower floor was lino lined which curled at the edges with a strip of wallpaper like tile feature which was peeling off the shower wall. The room needed a good clean of dust and cobwebs (Spiders). The sliding door leading to the balcony was rusted and difficult to open/close. It was ok for an overnight stay.
於 2021 年 3 月住了 1 晚

6/10 一般

Consuelo (Sydney)

伴侶同遊
不滿：整潔度
There was a dead fly over the bed's frame. Looks a bit abandoned and old. The location is good. Very quiet and peaceful
於 2021 年 1 月住了 1 晚

8/10 不錯

Marhta

家人同遊
讚好：職員與服務和客房舒適度
於 2021 年 1 月住了 1 晚

4/10 欠佳

Alejandro (Sydney )

伴侶同遊
讚好：整潔度
不滿：職員與服務、設施服務和住宿狀況
Not a resort at all, the pictures showed something different, we will never come back
於 2021 年 1 月住了 1 晚

4/10 欠佳

真實旅客

伴侶同遊
不滿：整潔度、設施服務和住宿狀況
Not clean. Tomato sauce on our outdoor table, all sorts of fluff and crumbs on the couch. Hairs on bathroom floor. We decided not to even use the shower. Webs and daddy long legs on 3 different corners of the room. Property is run down. Needs so much love. Apparently there are new owners. I wish them well to get this place looking great. We stayed in the hunter valley a few weeks ago and paid less for 5 star accom. This is over priced and should close down to reopen once Reno’s are complete.
於 2021 年 1 月住了 1 晚