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拉波克西溫德姆速 8 酒店的評價

2 out of 5
拉波克西溫德姆速 8 酒店
6015 45th St, Lubbock, TX

評價

7.4

不錯

10 分評分,優異;1001 則評價中有 335 則" "
8 分評分,不錯;1001 則評價中有 283 則" "
6 分評分,一般;1001 則評價中有 175 則" "
4 分評分,欠佳;1001 則評價中有 120 則" "
2 分評分,很差;1001 則評價中有 88 則" "

7.6/10 

整潔度

8.0/10 

職員與服務

7.0/10 

設施服務

7.2/10 

住宿狀況

7.4/10 

環保程度

評價

6/10 一般

HAITHAM

商務旅客
讚好:職員與服務、設施服務和住宿狀況
Over all is good stay except one time they didnt clean my room and they replace me with another room, nice staff, good food and safe place.
於 2024 年 4 月住了 2 晚
Hotel Manager 於 2024年4月30日的回應
Dear HAITHAM,We're glad to hear that overall, you had a good stay with us. However, we apologize for the inconvenience of your room not being cleaned on one occasion. We appreciate your understanding and are pleased that our staff promptly addressed the issue by providing you with another room. It's great to know that you found our staff nice, enjoyed the food, and felt safe during your stay. We'll strive to ensure a consistently excellent experience for you in the future. Sincerely, Hotel Manager

10/10 優異

Heather

多人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Love this hotel and its staff
於 2024 年 4 月住了 2 晚
Hotel Manager 於 2024年4月25日的回應
Dear Heather,Thank you for the stay at our hotel. We are thrilled to know you loved each and every aspect of your visit. It’s great to know that you were overwhelmed with the level of service, hospitality, and overall experience. All of us are looking forward to having you stay with us again.SincerelyHotel Manager

6/10 一般

Bala Kiran

家人同遊
讚好:整潔度和職員與服務
I stayed two nights 4/13 and 4/19. Room I got on 4/13 os better, but 4/19 was terrible. It is below average with a TV size of my laptop screen. Overall I would like to say AVERAGE!
於 2024 年 4 月住了 1 晚
Hotel Manager 於 2024年4月21日的回應
Dear Guest,Thanks for your comments. I’m pleased that you had a generally good experience with us, but I’m very concerned that we didn’t live up to your standards or expectations. We take great pride in our hotel, and I hope that shows. We’re also always working to get better. I hope you will give us another chance and see that we’re doing what we can to improve and enhance the guest experience.Sincerely,Hotel Manager

6/10 一般

HAITHAM

商務旅客
讚好:職員與服務、設施服務和住宿狀況
House keeper didn’t clean my room even I requested that in the morning but they changed me room to new one, over all I am happy with my stay.
於 2024 年 4 月住了 2 晚
Hotel Manager 於 2024年4月21日的回應
Dear HAITHAM, Thank you for your great review! I'm so glad you had a great time at our hotel. We certainly try our best to offer the best and certainly the most comfortable stay possible. We look forward to hosting you again very soon! Sincerely, Hotel Manager

6/10 一般

Esperanza

伴侶同遊
I didn’t like the idea of holding $$$for deposit I never have the issue before
於 2024 年 4 月住了 1 晚
Hotel Manager 於 2024年4月19日的回應
Dear Esperanza,Thank you for choosing our property.We are very sorry that we did not meet your expectations.Your comments are very important to us, as they will help us to improve our services and our guest experience even more.We hope that you will visit us again.SincerelyHotel Manager

10/10 優異

Cynthia

讚好:整潔度、職員與服務、設施服務和住宿狀況
Staff was amazing specifically Ruby. The room wasn't impressed with the shower showing rust around faucet. It could use another shower handle in the inner tub wall. It was slippery and the handle was on the outter wall wall.
於 2024 年 4 月住了 2 晚
Hotel Manager 於 2024年4月15日的回應
Dear Cynthia,Thank you for the stay at our hotel. We are happy to learn that your overall experience was excellent and you see our staff was friendly and helpful. We are always trying to provide a great experience for the new guest.We have noted your concern and forwarded to the management department. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. SincerelyHotel Manager

10/10 優異

Monica

親子同遊
讚好:整潔度、職員與服務和住宿狀況
Rooms amazing. Price fantastic
於 2024 年 4 月住了 1 晚
Hotel Manager 於 2024年4月15日的回應
Dear Monica,Thanks for your valuable feedback. I’m so pleased you had a completely positive experience with us and enjoyed our services. We focus on providing a great guest experience, and I hope you will soon be able to stay with us again. Nothing means more to us than completely satisfying our guests. Please visit us again.Sincerely,Hotel Manager.

10/10 優異

Jesse

讚好:整潔度、職員與服務和住宿狀況
Great hotel, very satified
於 2024 年 4 月住了 5 晚
Hotel Manager 於 2024年4月11日的回應
Dear Jesse,Thanks for your valuable feedback. I’m so pleased you had a completely positive experience with us and enjoyed our services. We focus on providing a great guest experience, and I hope you will soon be able to stay with us again. Nothing means more to us than completely satisfying our guests. Please visit us again.Sincerely,Hotel Manager.

10/10 優異

Eduardo (Spring Branch)

讚好:整潔度、設施服務和住宿狀況
Cleqn
於 2024 年 3 月住了 1 晚
Hotel Manager 於 2024年4月1日的回應
Dear Eduardo,Thanks for your stay at our hotel. We thank you that you noticed the cleanliness of our hotel. We accept your appreciation for it. Our goal is an excellent experience for every guest, and I'm pleased you were completely satisfied. We invite you to stay with us again soon so you can experience the many positive attributes of our hotel again.SincerelyHotel Manager

8/10 不錯

Anna

親子同遊, 商務旅客
Room was clean Didn’t like the deposit of 100$ we have stayed at other places and the deposit it only 20$/25$ I think it needs to be advertised when reservations are being made.
於 2024 年 3 月住了 1 晚
Hotel Manager 於 2024年3月26日的回應
Dear Anna,Thank you for sharing your feedback with us. We apologize for any inconvenience caused by the deposit amount. We aim to provide transparency in our policies and will take your comments into consideration for future communication with our guests. We appreciate your understanding and hope to have the opportunity to welcome you back for an improved experience.SincerelyHotel Manager

10/10 優異

Rebecca (Round Rock)

商務旅客
讚好:整潔度、職員與服務、設施服務和住宿狀況
The stay was overall a good experience. Its location is convenient near many shops. The staff is always friendly and helpful.
於 2024 年 3 月住了 3 晚
Hotel Manager. 於 2024年3月23日的回應
Dear Rebecca,Thank you for the comments. We are delighted to hear that you had a positive experience with our friendly and helpful staff, found our location convenient, and had an overall good experience. We take a lot of pride in treating guests like we would all love to be treated ourselves. We look forward to serving you the next time you’re through our area.Sincerely,Hotel Manager.

10/10 優異

Russell

商務旅客
讚好:整潔度、職員與服務、設施服務和住宿狀況
Staff courteous and prompt definitely the highlight of property. First time for me to stay since property renamed and renovated. I personally am not a big fan of some of the renovation choices, no carpet in rooms etc.While I would not seek out this property for an extended stay, I would/will use it again for an overnight due to location .
於 2024 年 3 月住了 1 晚
Hotel Manager 於 2024年3月21日的回應
Dear Russell, Thank you for your great review! I'm so glad you had a great time at our hotel. We certainly try our best to offer the best and certainly the most comfortable stay possible. We look forward to hosting you again very soon! Sincerely, Hotel Manager

6/10 一般

Lori

讚好:職員與服務
不滿:整潔度和住宿狀況
於 2024 年 2 月住了 1 晚
Hotel Manager 於 2024年3月5日的回應
Dear Lori, Thanks so much for your very kind feedback. I sincerely appreciate your 3 star rating, and I am pleased you had a nice experience with us. Hope you will stay with us again soon. We will be here for you whenever you need us again. Sincerely, Hotel Manager

10/10 優異

Jevan

商務旅客
讚好:整潔度、職員與服務、設施服務和住宿狀況
Newly renovated rooms very nice for the price
於 2024 年 2 月住了 1 晚
Hotel Manager 於 2024年3月1日的回應
Dear Jevan,Thank you for the stay at our hotel. I’m so pleased you had a completely positive experience with us and enjoyed our services. We are glad to note that you found our clean, comfortable hotel with a great price. We certainly try our best to offer the best and certainly the most comfortable stay possible. We hope to see you again soon. SincerelyHotel Manager

10/10 優異

Lisa

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Surprisingly great breakfast!
於 2024 年 2 月住了 1 晚
Hotel Manager 於 2024年2月21日的回應
Dear Lisa,Thank you for the stay at our hotel. We appreciate your feedback regarding the breakfast at our hotel. We're glad to hear that you enjoyed the breakfast. Providing a good breakfast is important to us, as it helps our guests start their day off right. Thank you for choosing to stay with us, and we hope to welcome you back in the future.SincerelyHotel Manager

10/10 優異

Lytasha

於 2024 年 2 月住了 2 晚
Hotel Manager 於 2024年3月21日的回應
Dear Lytasha,Thanks for staying at our hotel and expressing your satisfaction through the review by giving us a 5-star rating. Your rating is very much encouraging and motivating for our hotel & staff. We continuously make efforts to better our hospitality and guest comfort. It is a pleasure to serve guests like you and your rating shall motivate us to better our hospitality. Hope to see you again soon!!SincerelyHotel Manager

6/10 一般

John

讚好:職員與服務
不滿:住宿狀況
Staff was friendly enough. The property could use some upkeep. Issues with my rooms main door, desk chair was ghetto, wonky bathroom door handle, an abundance of bird crap on the sidewalk at the stairs entrance. Breakfast was decent.
於 2024 年 2 月住了 1 晚
Hotel Manager 於 2024年2月20日的回應
Dear John,Thank you for the stay at our hotel. We are happy to learn that your overall experience was excellent and you see our staff was friendly and helpful. We are always trying to provide a great experience for the new guest.We have noted your concern and forwarded to the management department. We will surely work on it. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.SincerelyHotel Manager

10/10 優異

Justin (Enid)

讚好:整潔度、職員與服務、設施服務和住宿狀況
Super nice room and very respectful price! I would definitely stay here again!
於 2024 年 2 月住了 1 晚
Hotel Manager 於 2024年2月12日的回應
Dear Justin,Thank you for indicating that you would stay with us again. That's the highest compliment possible. Our goal is an excellent experience for every guest, and we are pleased we are completely satisfied. We invite you to stay with us again soon so you can experience the many positive attributes of our hotel again. SincerelyHotel Manager

10/10 優異

Estrella

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 1 月住了 1 晚
Hotel Manager 於 2024年1月30日的回應
Dear Estrella,Thanks for sharing your great feedback and giving a 10 out of 10 ratings. Your rating is very encouraging and motivates our staff. We are always trying to provide great services to the new guest. I hope to you will recommend our hotel with your family and friends. Thanks for your feedback.SincerelyHotel Manager

10/10 優異

Omar

商務旅客
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Everything going great . Nice amd clean
於 2024 年 1 月住了 1 晚
Hotel Manager 於 2024年1月24日的回應
Dear Omar,Thank you for the stay at our hotel. We are thrilled to know you loved each and every aspect of your visit. It’s great to know that you were overwhelmed with the level of service, hospitality, and overall experience. All of us are looking forward to having you stay with us again.SincerelyHotel Manager

10/10 優異

Mark

商務旅客
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Amazing night
I had an enjoyable stay and the staff was amazing.
於 2024 年 1 月住了 1 晚
Hotel Manager 於 2024年1月9日的回應
Dear Mark, Thank you for staying at our hotel. I am happy to hear that you enjoyed our hospitality and compliment the trustworthiness. It is great to hear from you and I am so glad that you enjoyed our staff courtesy and have taken the time to recognize the hospitality and care that we provide.Sincerely, Hotel Manager

10/10 優異

Tina (Fairfield)

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
於 2023 年 12 月住了 2 晚
Hotel Manager 於 2024年1月9日的回應
Dear Tina,Thank you for the 5-Star rating. We strive for 100% guest satisfaction, and I’m very glad you were so satisfied. We believe we provide a great combination of comfort, convenience, amenities, and value to our guests, and clearly, you agree. I hope that if your travels bring you to this area again, you will stay with us. Serving guests like you makes being in this business a true pleasure.SincerelyHotel Manager

8/10 不錯

Reanna

家人同遊
讚好:職員與服務
The breakfast was good! A nice variety of things to eat. There was staff cleaning and stocking while people were getting their breakfast. The room setup was nice. The floor could be a little cleaner. Parking is limited and there is a side that isn't well lit. Overall a good stay for our family.
Hotel Manager 於 2023年12月22日的回應
Dear Reanna,Thank you so much for your overwhelming words. I’m so pleased that you found us a clean and pleasant place to stay and that you liked our breakfast, friendly staff's hospitality. We take real pride in this hotel and in serving guests like you, and I’m extremely happy that you had such a wonderful stay. We look forward to having you with us again soon. Please visit us again.SincerelyHotel Manager

10/10 優異

Ken

家人同遊, 商務旅客
讚好:整潔度、職員與服務、設施服務和住宿狀況
Clean, nice staff. Decent price
於 2023 年 12 月住了 2 晚
Hotel Manager 於 2023年12月19日的回應
Dear Ken,Thank you for the stay at our hotel. I’m so pleased you had a completely positive experience with us and enjoyed our services. We are glad to note that you found our clean, comfortable hotel with a great price. We certainly try our best to offer the best and certainly the most comfortable stay possible. We hope to see you again soon. SincerelyHotel Manager

8/10 不錯

Maria Becky

家人同遊
讚好:整潔度、職員與服務和客房舒適度
於 2023 年 12 月住了 2 晚
Hotel Manager 於 2023年12月19日的回應
Dear Maria Becky,Thanks for stay at our hotel and great feedback by giving us a 8 out of 10 rating. Your rating is very much encouraging and motivating for our hotel & staff. When you are in the area again, I hope you will make us your first choice. We'll be here when you need us with another great stay that you' re sure to like again.Sincerely Hotel Manager

8/10 不錯

Francis

讚好:整潔度、職員與服務和客房舒適度
於 2023 年 12 月住了 1 晚
Hotel Manager 於 2023年12月18日的回應
Dear Francis,Thanks so much for your 8 out of 10 stars ratings. I am delighted you had a nice experience with us. We're honored that we can satisfy a very large percentage of our guests each day. Hope you will stay with us again soon. We will be here for you whenever you need us again.Sincerely,Hotel Manager.

10/10 優異

Shannon

讚好:整潔度、職員與服務和住宿狀況
Your staff’s hospitality especially Ms. Ruby
於 2023 年 12 月住了 2 晚
Hotel Manager 於 2023年12月19日的回應
Dear Shannon, Thank you for sharing your wonderful feedback regarding your stay at our Hotel. I am so pleased to see our staff's efforts helped in making your visit a memorable one. I will be sure to share your compliments with them. We look forward to welcoming you back the next time you are in our area. Sincerely, Hotel Manager

8/10 不錯

Ariane

讚好:整潔度、職員與服務和住宿狀況
Great atmosphere
Hotel Manager 於 2024年2月5日的回應
Dear Ariane,Thank you so much for your kind words. I’m so pleased that you found us a great place to stay. We take real pride in this hotel and serving guests like you, and I’m extremely happy that you had a such a wonderful stay. We look forward to having you with us again soon.Sincerely,Hotel Manager

8/10 不錯

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Good Hotel
All around good. The staff was awesome. Only thing wrong was that I got put in a adjoining room and I could hear everything they did and it kept me up.
於 2023 年 12 月住了 1 晚
Hotel Manager 於 2023年12月18日的回應
Dear GuestThanks for your feedback. We are happy to know that your experience was good in the hotel and your good rating about our hotel. We take serving our guests very seriously and are very pleased that we met your needs so well. We look forward to welcoming you again.SincerelyHotel Manager

6/10 一般

MiReyna

多人同遊
讚好:職員與服務
Staff was friendly. Hotel is cheap, a little old and walls are thin but it's fine for a night or 2. Wouldn't do a long term stay.
於 2023 年 12 月住了 1 晚
Hotel Manager 於 2023年12月15日的回應
Dear MiReyna, Thank you for your great review! I'm so glad you had a great time at our hotel. We certainly try our best to offer the best and certainly the most comfortable stay possible. We look forward to hosting you again very soon! Sincerely, Hotel Manager

10/10 優異

Antonio

讚好:職員與服務和住宿狀況
於 2023 年 12 月住了 2 晚
Hotel Manager. 於 2023年12月9日的回應
Dear Guest,Thank you for the feedback. I am personally very glad to hear your comment about our great service. We take great pride in and believe that is what sets us apart from other hotels. We hope to see you again soon.Sincerely,Hotel Manager.

10/10 優異

George

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Reunion 68
The manager was very friendly and helpful an getting me the type of room I needed. When I travel I look for clean and quiet and that’s what I got. Thanks
於 2023 年 11 月住了 3 晚
Hotel Manager 於 2023年11月19日的回應
Dear George,Thank you for the perfect rating! We're delighted to hear that our manager was friendly and helpful in accommodating your needs. We're glad we could provide you with a clean and quiet environment, which is essential for a comfortable stay. Your appreciation means a lot, and we look forward to hosting you again in the future!Sincerely, Hotel Manager

8/10 不錯

Felicia

於 2023 年 11 月住了 1 晚
Hotel Manager. 於 2023年11月14日的回應
Dear Guest,Thank you for the review. I am personally very glad to hear your comment about our great service. We take great pride in it and believe that is what sets us apart from other hotels. We look forward to seeing you again soon.Sincerely,Hotel Manager.

8/10 不錯

Luis

讚好:職員與服務和住宿狀況
於 2023 年 11 月住了 2 晚
Hotel Manager 於 2023年11月13日的回應
Dear Luis,Thank you for taking the time to leave a rating on your stay at our hotel. If you can think of anything to bring our guest satisfaction score from 4 to 5, please be sure to let us know. We appreciate your business.Sincerely, Hotel Manager

10/10 優異

Thomas

伴侶同遊
讚好:職員與服務、設施服務和住宿狀況
Nice for the money
於 2023 年 11 月住了 1 晚
Hotel Manager 於 2023年11月4日的回應
Dear Thomas, Thank you for your great review! I'm so glad you had a great time at our hotel. We certainly try our best to offer the best and certainly the most comfortable stay possible. We look forward to hosting you again very soon! Sincerely, Hotel Manager

10/10 優異

Roger

於 2023 年 10 月住了 2 晚
Hotel Manager 於 2023年11月23日的回應
Dear RogerThank you for the 5-Star rating. We strive for 100% guest satisfaction, and I’m very glad you were so satisfied. We believe we provide a great combination of comfort, convenience, amenities, and value to our guests, and clearly, you agree. I hope that if your travels bring you to this area again, you will stay with us. Serving guests like you makes being in this business a true pleasure.SincerelyHotel Manager

8/10 不錯

Juan

讚好:整潔度、職員與服務和住宿狀況
Me parece muy bien limpio y tranquilo
於 2023 年 10 月住了 4 晚
Hotel Manager 於 2023年11月4日的回應
Dear Juan,Thank you so much for your kind words. I’m so pleased that you found us a clean and friendly place to stay. We take real pride in this hotel and serving guests like you, and I’m extremely happy that you had such a peaceful stay. We look forward to having you with us again soon.Sincerely,Hotel Manager

6/10 一般

Harrell

於 2023 年 10 月住了 2 晚
Eddie Garcia 於 2023年11月1日的回應
Thank you for your response. We strive for great service and a great guest experience. I am sorry that was not the case for your stay. I will talk with my staff and make sure the issues are corrected.

10/10 優異

Santiago

讚好:整潔度、職員與服務、設施服務和住宿狀況
Best hotel we always love it here!!
於 2023 年 10 月住了 2 晚
Hotel Manager 於 2023年10月30日的回應
Dear GuestThank you for the stay at our hotel. We are thrilled to know you loved each and every aspect of your visit. It’s great to know that you were overwhelmed with the level of service, hospitality, and overall experience. All of us are looking forward to having you stay with us again SincerelyHotel Manager

10/10 優異

Donald

於 2023 年 10 月住了 1 晚
Hotel Manager 於 2023年11月1日的回應
Dear Donald,Thanks so much for your 10 out of 10 stars ratings. I am delighted you had a nice experience with us. We're honored that we can satisfy a very large percentage of our guests each day. Hope you will stay with us again soon. We will be here for you whenever you need us again.Sincerely,Hotel Manager.

4/10 欠佳

Nancy

家人同遊
讚好:職員與服務
不滿:整潔度、住宿狀況和客房舒適度
Do not stay here.
This is a very basic hotel with no frills. Bathroom faucet as plastic and not well secured the sink. Bathroom door had a big hole. Looked like someone punched it. They have a no smoking policy but clearly no one followed it. Our room smelled like old smoke. Found people smoking in the stairwell and another smoking weed in the elevator.
於 2023 年 10 月住了 2 晚
Eddie Garcia 於 2023年10月17日的回應
Thank you for your response. I am sorry to hear you were not happy with your stay. We are a strict no smoking hotel and if we had been made aware of people smoking in the building we would have corrected the situation right away. We strive for an excellent guest experience and I am sorry to hear that we did not provide that for you. I will get with my staff and make sure these items are corrected.

10/10 優異

真實旅客

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Friendly and knowledgeable employees, good breakfast
於 2023 年 10 月住了 2 晚
Hotel Manager. 於 2023年10月28日的回應
Dear Guest,Thank you for the great comments. We are delighted to hear that you found our employees to be friendly and knowledgeable and that you enjoyed the breakfast options. We take pride in offering our guests a high degree of comfort and satisfaction. Your repeat stay would be a pleasure and an honor.Sincerely,Hotel Manager.

8/10 不錯

yvonne

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Basic Stay
It was clean, the front desk lady was very nice. The breakfast was alittle sad. Overall great for a short stay.
於 2023 年 10 月住了 1 晚
Hotel Manager. 於 2023年10月28日的回應
Dear Guest,Thank you for the review. I am pleased that you found a nice staff service and clean room. Guests who choose our hotel are mostly happy and satisfied. Our mission is to provide the best service and ensure that our guests rate us as the most comfortable hotel in the area. Our assurance to you is this: Staying with us again will give you a great experience. I hope that you will give us another chance to serve you.Sincerely,Hotel Manager.

2/10 很差

Rachel

於 2023 年 10 月住了 1 晚
Hotel Manager 於 2023年11月4日的回應
Dear Rachel,Thank you for the stay at our hotel. I’m terribly sorry that we failed to meet your expectations in some ways and that our efforts to compensate you for your trouble were not enough to satisfy you. We take real pride in this hotel and believe that pride shows in everything we do. I’m disappointed that we could not satisfy you, and I hope you will try us again in the future. We’re always working to make the guest experience better than ever before.SincerelyHotel Manager

10/10 優異

Karen

讚好:整潔度、職員與服務和住宿狀況
10 star's from me!
Absolutely incredible, I highly recommend this hotel to everyone. Terrific staff and absolutely fantastic experience.
於 2023 年 10 月住了 1 晚
Hotel Manager. 於 2023年10月13日的回應
Dear Guest,Thank you for the review. We're thrilled to hear that you had a fantastic experience at our hotel and that our staff exceeded your expectations. We strive to provide excellent service and it's rewarding to know that we succeeded in making your stay memorable. We welcome you back for another terrific experience in the future!Sincerely,Hotel Manager.

6/10 一般

Maverick

伴侶同遊
不滿:整潔度和職員與服務
The guy at the front desk was very rude but a lady came and helped us and was very nice. Also there was red stains on three of our towels and the bathtub had brown stains.
於 2023 年 10 月住了 1 晚
Hotel Manager 於 2023年10月9日的回應
Dear Maverick,Thanks for choosing our hotel. I’m pleased that you had a generally good experience with us, but I’m very concerned that we didn’t live up to your standards or expectations. We have forwarded this issue to the management team. Trust us with your stay in the future for excellence beyond measure. Please stay with us again.SincerelyHotel Manager

2/10 很差

Jennifer

商務旅客
不滿:整潔度和職員與服務
於 2023 年 10 月住了 1 晚
Hotel Manager. 於 2023年10月28日的回應
Dear Jennifer,Thank you for the review. Our apologies for the dissatisfaction.We shall definitely work on your observations.You can expect a further improved stay next time.Please visit us again.Sincerely,Hotel Manager.

2/10 很差

Saul

於 2023 年 9 月住了 1 晚
Hotel Manager 於 2023年10月26日的回應
Dear Saul,Thank you for the stay at our hotel. I’m terribly sorry that we failed to meet your expectations in some ways and that our efforts to compensate you for your trouble were not enough to satisfy you. We take real pride in this hotel and believe that pride shows in everything we do. I’m disappointed that we could not satisfy you, and I hope you will try us again in the future. We’re always working to make the guest experience better than ever before.SincerelyHotel Manager

8/10 不錯

Jessie

不滿:職員與服務
Did like the 100 dollar deposit fee
於 2023 年 9 月住了 2 晚
Eddie Garcia 於 2023年10月3日的回應
Thank you for your kind response. We strive for excellent guest experiences when guest stay at our hotel. We are happy to hear your enjoyed your stay.

8/10 不錯

Sandra

家人同遊
讚好:整潔度、住宿狀況和客房舒適度
Recent stay
The stay was enjoyable, the beds were comfortable, and the room was clean. The hotel is short staffed. Housekeeping came in, did not make the beds, or take the trash. They took the dirty towels but they were not replaced, had to call front desk and had to pick them up as they did not have staff to deliver. Staff that was available was super friendly and welcoming.
於 2023 年 9 月住了 2 晚
Hotel Manager. 於 2023年10月28日的回應
Dear Sandra,Thank you for the review. It's great to see that you found the friendly staff service, clean room, and comfortable beds. We regret any inconvenience you had. We will use your comments and make decisions every day that lead us closer and closer to being the best hotel in the area. We assure you that you will have a wonderful experience on your next visit. Please give us the opportunity to serve you again.Sincerely,Hotel Manager.