I forgot my Stanley cup & was told it was not found!!
Carlos
2025 年 7 月入住 1 晚
6/10 一般
Christopher
与家人出行, 带宠物出行
2025 年 7 月 7 日
满意:住宿条件和设施,服务设施
It started with a strange smell, I couldn’t tell if it was the cleaning smell or mild mold/mildew. The AC was not on and it was hot, maybe that contributed to the smell. The AC temperature was decent, it could have been colder. Shower and bathroom were clean. Loved the extra storage spaces and storage options.
Christopher
2025 年 7 月入住 2 晚
6/10 一般
Elisabet
与家人出行, 与配偶出行
2025 年 7 月 7 日
满意:清洁度、员工和服务、服务设施
El parquet me lo cobraron q segun ustedes era gratis y 50$ mas adicional q el porque ni se porque no consumi nada
Elisabet
2025 年 7 月入住 3 晚
8/10 还可以
Heather
与家人出行, 商务旅客
2025 年 7 月 1 日
满意:服务设施
Everything went smoothly
Heather
2025 年 6 月入住 1 晚
10/10 超赞
Roxana
2025 年 6 月 29 日
满意:清洁度、员工和服务、住宿条件和设施
Love it!
Roxana
2025 年 5 月入住 2 晚
2/10 糟糕
Kristi
与家人及幼儿出行
2025 年 6 月 28 日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great location- but not worth it. The foyer was messy and hospitality was lacking. We had to wait at least over five minutes for someone to show up and help us. Rooms were not clean at all. Hair in linens, floor, bathroom shower. Stained towels. Wall by the toilet was soiled. I honestly think our room hadn’t been “cleaned” ever. We will not be staying here in the future.
Kristi
2025 年 6 月入住 1 晚
10/10 超赞
Alyssa,Amarillo
与家人及幼儿出行, 与家人出行
2025 年 6 月 23 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The staff here is absolutely amazing! We stay here for softball tournaments and they are so friendly and on top of things! Lydia, Sylvia, and Mikeal took wonderful care of us! As always, it was clean and quiet!
Alyssa
2025 年 6 月入住 2 晚
6/10 一般
Dean
与家人出行
2025 年 6 月 17 日
满意:住宿条件和设施,清洁度
The property was clean and the room comfortable. Very nice linen on the beds and towels in the bath. Disappointed that there was no coffee pot in the room or coffee available in the lobby unless at breakfast. Was charged to park although Expedia stated free parking. The breakfast did not have the variety and quality that I was expecting. Front desk staff was welcoming.
Dean
2025 年 6 月入住 1 晚
10/10 超赞
Donna
2025 年 6 月 6 日
满意:清洁度、员工和服务、住宿条件和设施
Donna
2025 年 6 月入住 1 晚
6/10 一般
Byron
与配偶出行
2025 年 5 月 29 日
满意:服务设施,员工和服务
The bathroom has multiple issues: missing tile grout around the shower, groult lines filled with gunk. Shower head sprays everywhere, and shower door will not stay closed. Our other issue is the $3.99/day charge for "self parking"...just a regular hotel parking lot. Not clearly visible on the website. It says "self parking available"...you have tyo dig further into the website to fing the charge. Did some research and other Hilton properties in the area has this self parking daily charge. So, wasn't real pleased with that...
Byron
2025 年 5 月入住 2 晚
8/10 还可以
Rodrick
与家人出行
2025 年 5 月 27 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Property was clean. There was a foul smell in the lobby due to a malfunctioning ice machine during my visit. Other than that it was a good experience.
Rodrick
2025 年 5 月入住 1 晚
8/10 还可以
Bridget
与配偶出行
2025 年 5 月 11 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
All good!
Bridget
2025 年 5 月入住 1 晚
10/10 超赞
Brittany
与家人出行
2025 年 5 月 11 日
满意:清洁度、员工和服务、住宿条件和设施
We have stayed here multiple times and always clean and well kept property .
Brittany
2025 年 5 月入住 2 晚
6/10 一般
Priscilla
与家人出行, 商务旅客
2025 年 5 月 4 日
满意:清洁度
I reserved and paid for my room approximately 2 weeks prior to my stay. When I arrived I was informed that corporate had implemented a charge for parking in their lot as of that same day. Though the amount wasn’t outrageous it was an added expense without warning. Lubbock is not Las Vegas so why is paying to park on property even a thing? I could have easily booked my stay at the property right next door without having to pay for parking. The bathroom glass door was damaged nearly falling off its henge. The bathroom was dirty with mold. Breakfast was fine.
Priscilla
2025 年 3 月入住 1 晚
10/10 超赞
Mike
与家人出行
2025 年 4 月 29 日
满意:服务设施
Very good!
Mike
2025 年 4 月入住 1 晚
2/10 糟糕
Veronica
2025 年 4 月 28 日
Veronica
2025 年 4 月入住 1 晚
4/10 很差
A
与家人出行
2025 年 4 月 26 日
满意:员工和服务
不满意:住宿条件和设施,服务设施
The only thing I liked about this property was the mattress. It was very comfortable. The room was tiny. And it is outrageous that you have to pay $3.99 for a parking spot. I won’t recommend. Sorry Hilton you missed the ball on this one.
A
2025 年 4 月入住 1 晚
6/10 一般
Claudia
与家人出行
2025 年 4 月 20 日
满意:客房舒适度,员工和服务
Claudia
2025 年 4 月入住 1 晚
10/10 超赞
JoAnn
2025 年 4 月 19 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The location is great, rooms have laminate flooring, that’s a plus in my opinion. Customer service is helpful.
JoAnn
10/10 超赞
Brittany
2025 年 4 月 17 日
Brittany
2025 年 4 月入住 2 晚
6/10 一般
mike
2025 年 4 月 17 日
满意:住宿条件和设施,清洁度
不满意:客房舒适度,员工和服务
mike
2025 年 4 月入住 3 晚
8/10 还可以
Cynthia
与家人出行
2025 年 4 月 15 日
满意:客房舒适度,清洁度
不满意:员工和服务
Cynthia
2025 年 4 月入住 2 晚
10/10 超赞
Fernando
2025 年 4 月 14 日
Fernando
2025 年 4 月入住 2 晚
6/10 一般
Shirley
2025 年 4 月 12 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
There was no insation/sound barrier between walls and also between floors (as floors were wood laminate), everything little sound came thru into room.
Showerhead was hard to adjust.
Bed not most comfortable.