Verified
10/10 Excellent
philippe
17 Oct 2021
Liked: Property conditions & facilities, room comfort
philippe
Stayed 1 night in Oct 2021
Big five hotel
3.5 star property
Travelers find a peaceful retreat at this garden-surrounded hotel where the outdoor pool beckons and continental breakfast starts each morning right
Choose dates to view prices
Photo gallery for Big five hotel
The Big Five Hotel offers relaxation and convenience. Guests enjoy a continental breakfast, lounge by the outdoor pool with sun beds, and families can use the playground. The on-site restaurant serves meals all day, which previous visitors have praised.
Reviews
6.06.0 out of 10
Popular amenities
- Pool
- Breakfast included
- Parking included
- Free Wi-Fi
- Restaurant
- Air-conditioning
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About this property
Big five hotel
- Property highlights
- You can look forward to free continental breakfast, a coffee shop/cafe and a garden at Big five hotel. The on-site restaurant offers breakfast, lunch and dinner. Free in-room WiFi is available to all guests, along with a playground and dry cleaning/laundry services.
- Other perks at this hotel include:
- An outdoor pool, along with sunloungers and pool umbrellas
- Free self-parking
- A round-trip airport shuttle (surcharge), luggage storage and concierge services
- A 24-hour front desk and 1 meeting room
- Room features
- All guest rooms at Big five hotel boast comforts, such as premium bedding and air conditioning, as well as amenities, such as free WiFi and safes.
- Other amenities include:
- Bathrooms with baths or showers and free toiletries
- Flat-screen TVs with cable channels
- Free infant beds, electric kettles and daily housekeeping
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Policies
Check-in
Check-in time starts at noon
Minimum check-in age - 18
Check-out
Check-out before 11 AM
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available.
Free cots are available on request at the property
Payment types at the property
Important information
Optional extras
- Airport shuttle fee: USD 30 per person (one way)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Frequently asked questions
Does Big five hotel have a pool?
Yes, this property has an outdoor pool.
Is Big five hotel pet-friendly?
No, pets are not allowed at this property.
How much is parking at Big five hotel?
Self-parking is free at this property.
What time is check-in at Big five hotel?
Check-in begins at noon.
What time is check-out at Big five hotel?
Checkout is at 11 AM.
Does Big five hotel provide a shuttle to the airport?
Yes, there's an airport shuttle. A fee of USD 30 per person applies.
Where is Big five hotel located?
Situated in Lubumbashi, this hotel is 0.7 mi (1.1 km) from Lubumbashi Golf Club and within 3 miles (5 km) of Lubumbashi Zoological Park and Musée National de Lubumbashi. Frederic Kibassa Maliba Stadium is 6.6 mi (10.7 km) away.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Reviews
6.0
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
6.0
Cleanliness
5.0
Staff & service
5.0
Property conditions & facilities
Rating 10 - Excellent. 1 out of 2 reviews
10 - Excellent
1
Rating 8 - Good. 0 out of 2 reviews
8 - Good
0
Rating 6 - Okay. 0 out of 2 reviews
6 - Okay
0
Rating 4 - Poor. 0 out of 2 reviews
4 - Poor
0
Rating 2 - Terrible. 1 out of 2 reviews
2 - Terrible
1
Reviews
Verified
2/10 Terrible
Marc
27 Nov 2019
Disliked: Staff & service, property conditions & facilities, room comfort
Big five very cheap
Pas d'internet dans la chambre pendant la presque totalité de mon séjour.
Planche du WC défectueuse
Lampe défectueuse - raccordement douteux
Multiprise défectueuse
Pommeau de douche défectueux.
Navette aéroport gratuite au téléphone et ensuite factur é 30 $.
je ne séjournerai plus dans cet hôtel
Marc
Stayed 3 nights in Nov 2019