「Booked two rooms through the app. Arrived after a long drive through the mountains, only to be told our reservation had been cancelled — no call, no email, no warning. The explanation was a "system error" that apparently left them unaware they had no rooms.
They moved us to another hotel. Calling it a downgrade is generous — the room felt more like a hospital ward than a hotel, closer to a cell than anything we had paid for.
If you cancel a confirmed booking on guests standing in your lobby at...
「Sistemazione molto originale, location strategica per un soggiorno in Alta Langa, proprietari molto disponibili e attenti.
La "tana" è pulita e ben fornita, richiede un minimo di adattabilità, ma l'esperienza è stata molto positiva. La hot tub (a pagamento, ma con bottiglia di vino e stuzzichini compresi nel prezzo) è raccomandata.」
「This is a veritable gem of a place, surrounded by the fabulous Piedmont scenery wherever you turn. Carlo, his wife and their team were superb, a warm and friendly welcome, and nothing seemed too much trouble. The hotel facilities are good, with everything you might expect in the room, and the bonus of a beautiful peaceful garden and terrace, where meals can be served, and a lovely pool. But, above all, the food produced by Carlo almost defies description! It is simply, in my view, just of the...
「Sentralt hotell med veldig hyggelig betjening. Frokosten var enkel, men god. Flott beliggenhet med tanke på å forflytte seg rundt i Piemonte. Men det er mye støy fra torg og veien som går rett utenfor. Rommene har heller ikke aircondition slik at vinduer må stå oppe. Er nok derfor rommene er utstyrt med ørepropper.」