Good location, walking distance to most place of interest and restaurants. and
Jacky
10/10
真实旅客
10/10
Jun
10/10
Wan Ning
10/10
很好!
Arita
8/10
The hotel could not be in a better position for dining, walking, shopping and transport. The young staff were very friendly and helpful. The one niggle we had was the toilet and shower are in separate rooms and the toilet room was really small. Having said that my wife and I plan going back to Lyon and when we do it will hopefully be this hotel we stay in.
edmund
2025 年 7 月入住 3 晚
8/10
At the heart of the city.
david
2025 年 6 月入住 5 晚
2/10
Small room and terrible staff.
kuangzheng
2025 年 6 月入住 1 晚
10/10
Lovely property near lots of boulangeries and restaurants. Loved the nespresso in the room for first coffee in the morning. Very walkable. My room facing the courtyard was less noisy than my parents’ which was facing the street.
Kristen
2025 年 5 月入住 3 晚
8/10
I loved the little balcony like windows and the staff was very nice.
Karina
2025 年 5 月入住 2 晚
8/10
kyu
2025 年 4 月入住 1 晚
8/10
Hotel was nice and close to restaurants and shops. Room was comfortable but very small for two adults.
Nancy
2025 年 4 月入住 2 晚
8/10
Sue
2025 年 4 月入住 2 晚
10/10
James
2025 年 4 月入住 5 晚
8/10
Location
Jean
2025 年 4 月入住 1 晚
10/10
Perfect location. Friendly and helpful staff. Great breakfasts.
Margaret
2025 年 3 月入住 3 晚
10/10
Great hotel in beautiful section of the city. Staff was friendly and accommodating!
Tom
2025 年 3 月入住 4 晚
10/10
Adriana
2025 年 3 月入住 2 晚
8/10
The Mercure Lyon Centre Beaux Arts hotel is conveniently located between 2 major metro stations with plenty of shopping and restaurant options at all price points. The hotel is clean and the staff is cheerful and helpful.
I had a few issues with this property. The day before I left for Lyon, the hotel contacted me to advise that my room had been involuntarily downgraded to a standard room without my permission despite having prepaid for a premium room which is 100 sq ft larger with more perks. Upon arrival, the front desk confirmed my downgrade and assured me that to compensate for the inconvenience of the downgrade, that my room would have a Nespresso coffee machine robes, slippers, as well as a stocked mini bar provided during our stay. I was also assured that a refund of the difference in the price of the downgrade would be given to Expedia for them to issue back to me.
It has been just over a week and I haven't received nor heard from Expedia refunding the price difference as advised by the hotel. Also upon entering our room, no robes/slippers were there, only 2 small bottles of water in the mini bar and powdered instant coffee with a kettle to warm the water were in our room. We mentioned this to the front desk staff and everything was in our room the next day. They apologized and confirmed the refund of charges for the downgrading of the room. Again, it's been over a week and no advice on the progress of our refund has been received from the hotel nor from Expedia.
Andrew Yasuo
2025 年 3 月入住 3 晚
8/10
Clean, conveniently located, nicely appointed, staffed with very friendly folks. The small reception area doubles as the bar and on-site dining (including room service) is limited.
Craig
2025 年 3 月入住 8 晚
10/10
Nice staff quaint updated quiet and confortable. Prime location.