總統套房, 1 張特大雙人床 | 高級寢具、羽絨被、迷你吧、房內夾萬

馬丘比丘黃金日出酒店的評價

3.5 out of 5
馬丘比丘黃金日出酒店
Calle Wakanki 615, Machu Picchu, Cusco

評價

8.6

優異

10 分評分,優異;162 則評價中有 83 則" "
8 分評分,不錯;162 則評價中有 52 則" "
6 分評分,一般;162 則評價中有 17 則" "
4 分評分,欠佳;162 則評價中有 6 則" "
2 分評分,很差;162 則評價中有 4 則" "

9.2/10 

整潔度

9.0/10 

職員與服務

8.0/10 

設施服務

8.6/10 

住宿狀況

8.8/10 

環保程度

評價

10/10 優異

Aleksandr (Santa Barbara)

多人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Very good people, I think to have little better shampoo will Help:). All other stuff are good. Most importantly People are nice! Thank you 🙏.
於 2023 年 11 月住了 1 晚

6/10 一般

Ambrish (West Chester)

伴侶同遊
讚好:整潔度
不滿:設施服務
Basic amenities in the room were missing such as facial tissues, glasses, coffee maker, and cups. The safe and refrigerator did not work.
於 2023 年 8 月住了 1 晚

6/10 一般

Rod

伴侶同遊
讚好:整潔度
不滿:設施服務
The rececepti
於 2023 年 8 月住了 1 晚

10/10 優異

Tina

讚好:整潔度、職員與服務和住宿狀況
The room and bathroom were exceptionally clean.
於 2023 年 6 月住了 1 晚

10/10 優異

Henry

於 2023 年 5 月住了 1 晚

10/10 優異

Mary Ann

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
於 2023 年 4 月住了 3 晚

2/10 很差

Jaison

於 2022 年 9 月住了 4 晚

10/10 優異

Mariela

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Family vacation
Everyone was very helpful, they give us a very personalized attention. Milton and the gentleman in the breakfast restaurant, the whole team, I traveled in a family group of (7) and the communication and service was outstanding, specially for a town that it’s just growing. The location was a bit of walk but truly Machinlsts Picchu town is organic, no vehicles allowed so be ready to a lot of walking. But very safe and enjoyable.
於 2022 年 8 月住了 1 晚
Golden Sunrise 於 2022年9月5日的回應
Thank you so much Mariela.We are doing our best effort to have a good journey.

10/10 優異

Marissa

家人同遊, 多人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Friendly
The front desk was absolutely kind, and incredible. They made sure that we were settled, and asked what time we would prefer breakfast served. It’s a great location, 5 minute walk to the Main Street.
於 2022 年 5 月住了 1 晚
Golden 於 2022年7月18日的回應
Thanks Marissa. We work to improve our service every day.

8/10 不錯

Hugh

伴侶同遊
讚好:整潔度
A pleasant enough stay but the property was extremely quiet and the place lacked atmosphere. For1 night the hotel was OK but I wouldn’t have liked to stay for much longer . Fortunately Aguas Calientes is small so it was easy to get around and not too far from everything
於 2022 年 5 月住了 1 晚

10/10 優異

Claudia

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Unos los mejores hoteles en los que he estado
Mi esposo y yo llegamos para subir a Huayna Picchu al día siguiente. Nos recogieron de la estación de tren, el hotel fue super cómodo y limpio, y a nuestro regreso, nos llevaron las cosas a la estación de tren a tiempo perfecto. Lo cual hizo nuestro viaje super fácil. Yo he ido a Machu Picchu al menos unas 7 veces en mi vida y conozco el área y es cierto que la mayoría de los hoteles dan esos servicios para hacer el viaje fácil. Sin embargo lo que hizo diferente a este hotel fue su personal y el desayuno! Personal super agradable y muy amable. No solo nos acompañaron con las maletas pero nos acompañaron a hacer nuestras compras y nos aconsejaron bien a que hacer antes de subir. El desayuno ha sido el mejor que he probado en un hotel de esa categoría. El jugo de naranja recién exprimido, y lo demás fue contundente y de muy buena calidad. Volvería en una!
於 2021 年 11 月住了 1 晚
Willian 於 2021年12月9日的回應
Estimada Claudia, muchas gracias por sus comentarios, nos alientan a continuar y a seguir mejorando con nuestro servicio día a día y nos alegra mucho saber que paso una bonita estancia en nuestro hotel. Muchas gracias estimada Claudia!

8/10 不錯

JACKELINE

讚好:職員與服務、住宿狀況和客房舒適度
不滿:整潔度
El personal es muy gentil, pero facilitaría que recogieran al huesped en la estación del tren, no es fácil encontrar el hotel. El aseo debiera ser mejor en habitación como en áreas comunes. Cama confortable. Hay mucho olor a humedad y las cortinas tienen moho de la humedad.
於 2021 年 11 月住了 1 晚
Willian 於 2021年12月6日的回應
Estimada Sra. Jackeline, muchas gracias por sus comentarios nos sirve para seguir mejorando cada día en nuestra atención a nuestros huéspedes, tomaremos en cuenta las recomendaciones sugeridas por usted. Hasta una proxima.

10/10 優異

Hector

於 2021 年 11 月住了 2 晚

10/10 優異

Alyssa

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
3 mn walk from train station. We had a jacuzzi in our room which was amazing after hiking the inca trail, and a balcony with a beautiful view. There is free breakfast, and they were able to accommodate a very specific diet i had and made a special breakfast just for me. Modern TV that connects to phone for streaming as well. Great plqce, great staff.
於 2021 年 9 月住了 2 晚

10/10 優異

Elizabeth

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Great stay
We had an excellent stay here. The room was large and well appointed. The bath was lovely and the water was hot! The staff very friendly and helpful. They asked us when we wanted our breakfast each day then delivered it to our room which was awesome. The breakfast was tasty and a lot of food, more than we could eat and with fresh sqeezed oj was awesome. The town itself is small so everything is within walking distance, close to shops, restaurants and the train station. We loved the balcony on the room it wrapped around and was a beautiful view. Wouls stay here again, thanks.
View from the room.
於 2021 年 7 月住了 2 晚

10/10 優異

真實旅客

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Great customer service, staff was superb. Location was on point.
於 2021 年 5 月住了 1 晚

6/10 一般

Emily

讚好:整潔度、職員與服務和住宿狀況
Not worth the expense
Amenities listed not provided. No tv or internet. They claimed due to divide it was not available in the area, but all the restaurants in the area had both available. Breakfast was provided and good, some one the staff was helpful, but language barrier was a problem. Upon checkout one staff member seemed very upset that i wouldn't pay in cash. He pretended like he couldn't get the credit card machine to work to try & force a cash payment. It magically processed just fine when i took the machine to answer the prompts myself. The bugs were a problem with having to leave the windows open. There is no other ventilation system and no fans to help keep bugs off of you at night. Not a good value for the money. I spent only $10 more per night in Cusco & had a far superior experience.
於 2020 年 11 月住了 2 晚
marketing 於 2020年12月29日的回應
Dear Emily: Thank you for your comments and also words, in fact, they are important to us and help us to improve. In fact, these small impasses are a matter of the difficult situation we are going through, with tourism, but yes, we have already improved our service, for the betterment of our customers.

2/10 很差

Daniela

不滿:整潔度、職員與服務、住宿狀況和客房舒適度
Falta de respeito
Sou brasileira e estou impedida de viajar para o Peru por causa da pandemia. Não consegui cancelar minha reserva e ser reembolsada
於 2020 年 5 月住了 2 晚

10/10 優異

Brennen

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Perfect stay
Great : staff, location, food, and very quiet stayed there 2 nights. Perfect place to relax after seeing Machu Picchu
於 2020 年 1 月住了 2 晚
propietario 於 2020年2月6日的回應
Thank you very much for your comment, we are pleased to know that you were satisfied in your visit and thank you very much for your recommendation we will take it into account, we hope to see you again.

10/10 優異

真實旅客

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
the hotel is only 2 years old- nice and clean. i had a lovely room ext t a stream. lovely to listen to at night.
於 2019 年 12 月住了 1 晚
propietario 於 2020年2月6日的回應
Thank you very much for your comment, we are pleased to know that you were satisfied on your visit, we hope you come back to visit us soon.

8/10 不錯

Timo

家人同遊
讚好:整潔度、職員與服務和住宿狀況
Everything was fine
The hotel is nice (because it's new) and the service is fine. Unfortunately they don't have a laundry service (as it is (was) promoted).
於 2019 年 11 月住了 2 晚
Marketing 於 2019年12月14日的回應
We are pleased to know that you were satisfied on your visit, thank you very much for the recommendation and we hope you come back very soon.

10/10 優異

Pratik

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Golden Sunrise rocks!!
Room was clean and was upgraded to a mountain facing room. Bathroom had a jacuzzi. Mattress, pillows and bed were outstanding, very comfortable. People at reception, at restaurant were exemplary with their service.
於 2019 年 12 月住了 1 晚
Marketing 於 2019年12月14日的回應
We are pleased to know that you were satisfied on your visit, we hope you come back to visit us soon.

8/10 不錯

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Machu Pichu Stay
Great location and place to rest before and after your time in Machu Pichu. The room was very clean. My room had a tub and nice view of the hills. Staff was very kind and helpful as well. The hotel is also close to a restaurant that locals eat at located next to the library. You will not pay the tourist prices for food there, and the food is good. Overall a nice place to stay in Aguas Calientes.
於 2019 年 11 月住了 2 晚
Marketing 於 2019年12月14日的回應
We are pleased to know that you were satisfied on your visit, we hope you come back to visit us soon.

8/10 不錯

真實旅客

伴侶同遊
讚好:整潔度、職員與服務和住宿狀況
The room and the patio view were great. The cleaning staff were very attentive and great. My only issue were 1. They called at 8:30 to tell us breakfast ended at 9am which we knew and it woke us up after a long night of traveling. 2. They didnt refill the jacuzzi foam the 1st day and it was empty when we got there but we ended up being able to bring the bottle down and eventually get some brought up to us. 3. You unfortunately hear eveyone around you as far as ioening and closing doors/walking. But overall id say it was still a good hotel very clean and close to the main food strip as well as very close to the train station!
於 2019 年 11 月住了 3 晚
Marketing 於 2019年12月14日的回應
We are pleased to know that you were satisfied on your visit, we hope you visit us again.

8/10 不錯

SEBASTIAN

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Lindo hotel en un entorno no tan lindo
Lindo hotel por dentro. El entorno no es de lo mas agradable, en general todo el pueblo nos pareció muy dejado, muy humilde. Pero es un hotel donde pasar una buena estadía
於 2019 年 11 月住了 1 晚
Marketing 於 2019年12月13日的回應
Gracias Sebastian por su opinión y también valoración, es cierto es parte del crecimiento urbano que tiene Machu Picchu Pueblo, pero igual buscamos hacer una linda estadía para nuestros clientes.

10/10 優異

真實旅客

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Todo muy limpio, bien ubicado y el personal muy atento. El desayuno poco variado
於 2019 年 11 月住了 1 晚
marketing 於 2019年12月13日的回應
Gracias estimado cliente por su valoración y comentarios, tomaremos en cuenta su recomendación para los desayunos

8/10 不錯

真實旅客

伴侶同遊
讚好:整潔度和職員與服務
In a quieter street of aguas calientes so there is more quiet, however there is a construction site opposite. Stunning views. Clean and neat. Breakfast is not that great. Room smells a bit musty.
於 2019 年 10 月住了 2 晚
Marketing 於 2019年12月14日的回應
We are pleased to know that you were satisfied on your visit, we hope you come back to visit us soon.

8/10 不錯

真實旅客

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
The hotel was close to everything. it was also very quiet.
於 2019 年 9 月住了 3 晚
Marketing 於 2019年10月21日的回應
Thanks! We are glad to know that you enjoyed our hotel, we share with everyone a unique experience, thanks for coming we hope to see you all again one day!

8/10 不錯

gabriela

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 10 月住了 2 晚
Marketing 於 2019年10月16日的回應
Gracias Gabriela por su valoración, nos alegra que haya disfrutado con nosotros.

8/10 不錯

真實旅客

讚好:整潔度、職員與服務和客房舒適度
A bit far away from the main street. But the staff very nice and helpful, gav us breakfast boxes because we had to catch the first train on morning. The toilet very clean. No air condition.
於 2019 年 10 月住了 1 晚
Marketing 於 2019年10月14日的回應
Thank you for your feedback and also comments you give us.

8/10 不錯

Jimmy

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 10 月住了 1 晚
marketing 於 2019年10月16日的回應
Gracias Jimmy por la valoración

8/10 不錯

Guilherme

讚好:職員與服務、住宿狀況和客房舒適度
於 2019 年 9 月住了 2 晚
Marketing 於 2019年9月24日的回應
Dear Guilherme. Thanks! we are glad to know that you enjoyed a good stay with us! we hope to see you again one day, always with comfortable rooms and amazing service!

10/10 優異

Fabio Pires

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 9 月住了 1 晚
Marketing 於 2019年9月13日的回應
Gracias Fabio Pires, por su valoración, nos es muy importante para nosotros esto.

10/10 優異

Sandra

於 2019 年 8 月住了 1 晚

10/10 優異

OSCAR

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 8 月住了 3 晚
Marketing 於 2019年9月12日的回應
Estimado Oscar, gracias por la calificación que esta compartiendo con nosotros, nos alegra mucho saber que disfruto de una experiencia agradable, nuestro personal es amigable y profesional, esperamos recibirlo nuevamente siempre con habitaciones repletas de confort

8/10 不錯

真實旅客

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
清潔で良かった。朝ごはんも美味しい。
於 2019 年 8 月住了 1 晚
Marketing 於 2019年9月3日的回應
あなたのコメントをありがとう、私たちと一緒に楽しい経験を楽しんでいるということを知って非常にうれしいです、私たちはあなたを非常にすぐに受け取ることを望みます、あなたの経験と快適さが最も重要です。

10/10 優異

Perla (CD. JUAREZ, CHIH.)

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
El hotel es perfecto, buena ubicación, muy cerca de la estación de tren, del mercado de artesanías y de la parada del bus para Machu Picchu, una tranquilidad impresionante en el área y restaurantes muy cercanos. Con respecto a la habitacion tenia vista a la montaña y con tina de hidromasaje, el personal fue super atentó y lo mas importante tienen bodega de cortesia para tus cosas para que puedas ir a Machu Picchu solo con lo necesario.
於 2019 年 8 月住了 1 晚
Marketing 於 2019年8月18日的回應
Estimada Perla, muchas gracias por su comentario, nos complace mucho saber que usted disfruto de una estadía agradable es un gran honor para nosotros observar su comentario, esperamos recibirlos muy pronto nuevamente.

10/10 優異

sergio

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Excelente opción
Excelente atención. Muy recomendable. Nuevo. Muy conveniente.
於 2019 年 7 月住了 1 晚
Marketing 於 2019年8月5日的回應
Estimado Sergio, muchas gracias por su comentario y es que nos complace mucho saber que usted disfruto de una estadía agradable, gracias por acompañarnos esperamos recibirlo muy pronto nuevamente siempre con una atención excelente.

8/10 不錯

真實旅客

讚好:整潔度、職員與服務和住宿狀況
清掃が行き届いており、水回りも綺麗な部屋でした。また、収納棚や大型テレビ(チャンネル数も多い)のおかげで快適でした。近くに数件のスーパーがあり、買い物に便利です。
於 2019 年 7 月住了 2 晚
Marketing 於 2019年8月1日的回應
ご意見ありがとうございます、私たちはあなたがあなたの快適な滞在を楽しんだことを知ってうれしいです、私たちはすぐにまたあなたを受け取ることを願って、私たちは常にあなたのためにフレンドリーなスタッフとアメニティを持っています。

8/10 不錯

真實旅客

讚好:整潔度、職員與服務和住宿狀況
Most everything was great for the price. However there was no air conditioning. There was no screen in the window if you opened it. A little noisy but nice.
於 2019 年 7 月住了 1 晚
Marketing 於 2019年7月15日的回應
Thanks! we appreciate your comment we hope to see you again one day, we want to apologize with you because of the things that you are describing in your comment, we will fix everything hoping to see you again one day, thanks for coming!

10/10 優異

CaSondra

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Comfortable, Worth the Money
Amazing, would return 1,000 times! Incredibly clean, accommodating, fun.
於 2019 年 6 月住了 2 晚
Marketing 於 2019年7月9日的回應
Dear Casondra, thanks we appreciate your comment and also thanks for the score, we hope to see you again one day thanks for recommending us!

8/10 不錯

真實旅客

於 2019 年 7 月住了 1 晚
Marketing 於 2019年7月8日的回應
Thanks!, we appreciate the score we hope to see you again one day.

10/10 優異

Jennifer

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Surprisingly Nice
The beds were very comfortable and the room had a mini fridge. I really appreciated it since this was the first one we had in all our time in Peru. Also they upgraded us to a suite because they had it available which was very nice. The WiFi was as good as any where in the Sacred Valley.
於 2019 年 7 月住了 1 晚
Marketing 於 2019年7月8日的回應
Dear Jennifer, we appreciate your comment, we are glad to know that you enjoyed a good experience with us, we hope to see you again one day, with the best staff and the most amazing service.

10/10 優異

真實旅客

讚好:整潔度和職員與服務
The front desk assistant was so nice, he gave us information about attractions, he helped us to print our tickets for Machupicchu. The hotel has a storage room where you can leave your luggage, after you check out.
於 2019 年 7 月住了 1 晚
Marketing 於 2019年7月8日的回應
Hi there, thanks our staff is the most amazing and friendly one in all the town, thanks for your comment we hope to see you agian one day.

10/10 優異

Robert

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Thumbs up
Nice hotel. Even nicer staff
於 2019 年 6 月住了 1 晚
Marketing 於 2019年7月8日的回應
Thanks! Dear Robert we are glad to know that you enjoyed a good stay with us, thanks for your comment we hope to see you again one day.

10/10 優異

真實旅客

讚好:整潔度、職員與服務、設施服務和住宿狀況
於 2019 年 6 月住了 2 晚
Marketing 於 2019年7月1日的回應
Hi there, thanks! we appreciate the score we hope to see you again one day with the best staff and the most amazing service!

8/10 不錯

Karem

家人同遊
讚好:整潔度、職員與服務和住宿狀況
Good breakfast, staff very helpful and nice. Fast service.
於 2019 年 6 月住了 1 晚
Marketing 於 2019年6月27日的回應
Hi there, thanks! our staff is the most friendly that's right! we hope to see you again one day, thanks!

10/10 優異

Lina

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Lo volveria a visitar
Mut buen hotel, limpio, desayuno abundate em frutas y cereales, ademas de otras elecciones.
於 2019 年 6 月住了 2 晚
Marketing 於 2019年6月27日的回應
Muchas gracias por su comentario, nos alegra mucho saber que usted disfruto de una estadía agradable en nuestro hotel, esperamos recibirlos muy pronto nuevamente.

10/10 優異

真實旅客

讚好:整潔度、職員與服務、設施服務和住宿狀況
Very good service from the staff, especial Mr. Alex.
於 2019 年 6 月住了 7 晚
Marketing 於 2019年6月25日的回應
Hi there thanks! we appreciate your comment we hope to see you again one day! always with the best staff and the most amazing service.

6/10 一般

真實旅客

伴侶同遊, 多人同遊
讚好:整潔度和住宿狀況
不滿:設施服務
This was a nice hotel. Our view was great! Right next to the river and mountains. The windows can open which is amazing because you m can hear the sound of the river. However, there wasn’t really a staff. Only one person at check in. There wasn’t enough toilet paper. The breakfast was ok but they are stingy. Only put a a small portion every few mins. And they stopped bringing food out one hour before they supposedly stopped. We saw people come in at 9am because they stopped serving at 10am and there was nothing left. We only ate bread and coffee because the guy said they weren’t bringing anything out anymore. I wouldn’t stay here again because we paid a decent amount of money to not be able to have toilet paper or food.
於 2019 年 6 月住了 2 晚
Marketing 於 2019年6月19日的回應
Hi there, thanks for your comment, we want to apologize with you because of what happened in your stay, we know that this was uncomfortable for you, we will fix this we hope to see you again one day.