桑拿、溫泉/礦物泉、身體療程、熱石按摩、深層組織按摩、體膜護理
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茵卡特拉馬丘比丘普韋布洛酒店的評價

4.5 out of 5
茵卡特拉馬丘比丘普韋布洛酒店
Pueblo de Machu Picchu, 084, Machu Picchu, Cusco

評價

9.2

卓越

10 分評分，優異；127 則評價中有 91 則" "
8 分評分，不錯；127 則評價中有 18 則" "
6 分評分，一般；127 則評價中有 13 則" "
4 分評分，欠佳；127 則評價中有 3 則" "
2 分評分，很差；127 則評價中有 2 則" "

9.4/10 

整潔度

9.2/10 

職員與服務

8.8/10 

設施服務

9.0/10 

住宿狀況

9.4/10 

環保程度

評價

10/10 優異

Erick

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The property was beautiful, convenient location to visit Machu Picchu. Our room was clean and beautiful, but the AC was not working, neither the TV. The food was very mediocre.
於 2024 年 4 月住了 2 晚

10/10 優異

Alicia (Sandy)

讚好：整潔度、職員與服務和住宿狀況
Beautiful but don’t do laundry at the hotel. Too expensive
於 2024 年 4 月住了 1 晚

10/10 優異

Tommy

伴侶同遊
讚好：設施服務和住宿狀況
Unique look and feel.
於 2024 年 4 月住了 1 晚

10/10 優異

Christopher

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The Inkaterra Machu Picchu Pueblo Hotel is without question the nicest hotel to stay at in aguas calientes. The grounds are stunning and the service is wonderful. Its the perfect spot for a trip to Machu Picchu. Enjoy!!!
於 2024 年 3 月住了 2 晚

10/10 優異

Leslie

多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Beautiful unique hotel in the jungle
於 2024 年 2 月住了 2 晚

10/10 優異

Heidi Maria

於 2024 年 1 月住了 1 晚

10/10 優異

cory

於 2024 年 1 月住了 3 晚

6/10 一般

Gregg

伴侶同遊
讚好：整潔度
不滿：住宿狀況
Overall positive stay. Best location in Machu Picchu. Sauna was a disappointment. Service was good and rooms are nice. Breakfast and dinner are included. Walkable to town and train.
於 2023 年 11 月住了 2 晚

10/10 優異

Dasii

讚好：整潔度、職員與服務、設施服務和住宿狀況
beautiful property and great location
於 2023 年 10 月住了 3 晚

10/10 優異

jessica

於 2023 年 10 月住了 1 晚

10/10 優異

Bradford

讚好：整潔度、職員與服務、設施服務和住宿狀況
Very beautiful property. Staff was very friendly and helpful!
於 2023 年 9 月住了 2 晚

10/10 優異

Patrick (Montreal)

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Très belle grande chambre avec foyer au bois fonctionnelle. Haut plafond et grande douche. Balcon privé entouré de gros arbres.
於 2023 年 9 月住了 2 晚

10/10 優異

victor

多人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 8 月住了 1 晚

10/10 優異

Honorato

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Fue una muy agradable experiencia
於 2023 年 7 月住了 2 晚

8/10 不錯

Todd

讚好：整潔度、住宿狀況和客房舒適度
Great, but not perfect
Magical, beautiful establishment. The staff was amazing - they helped us with travel plans beyond Aguas Calientes, as well. The food is divine - truly, some of the best we had in the country. The two issues we had were as follows: the rooms, unless you get one up the hill, aren't particularly private. Ours wasn't too bad - there were plenty worse - but we had to close all of our shades to have any true privacy, which deprived us of natural light. Many rooms, including ours, are in the walkway, so guests and staff walk right by your room with regularity. Also, we were eaten alive after only five minutes by the pool - over 50 bites on each leg. Obviously, a hotel can't control the insect population, but by the next day the pool had been drained. Too bad that it hadn't been the day before. At over $500 per night, I have no complaints about the food or service or the hotel setting - all were absolutely elite - but between the room issue and the pool disaster, it didn't end up being a great value.
於 2023 年 6 月住了 2 晚

10/10 優異

Susan

於 2023 年 6 月住了 1 晚

10/10 優異

Ann

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 5 月住了 1 晚

6/10 一般

Hannah

於 2022 年 4 月住了 2 晚

10/10 優異

Jan-Michael

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Really nice property with lovely large rooms. My only critique is around dinner, which if you are staying for more than 1 or 2 nights can become a bit repetitive
於 2022 年 9 月住了 3 晚

10/10 優異

Gabriela

於 2022 年 9 月住了 1 晚

10/10 優異

Jose (Doral)

讚好：整潔度、職員與服務、設施服務和住宿狀況
The best place in Machu Pichu, would not recommend anywhere else.
於 2022 年 9 月住了 1 晚

10/10 優異

Prarthna

於 2022 年 8 月住了 1 晚

10/10 優異

Aaron

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2022 年 8 月住了 2 晚

10/10 優異

Brendhan

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Inkaterra is a beautiful and unique property. The food, the atmosphere (incredible!) and the location were all great. The service was hit and miss at times but the atmosphere, the grounds, the exquisite rooms and the food more than made up for it. A very unique experience.
於 2022 年 7 月住了 2 晚

10/10 優異

Frederick

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Amazing room, staff very friendly and helpful.
於 2022 年 7 月住了 1 晚

8/10 不錯

Carlos

讚好：整潔度、住宿狀況和客房舒適度
於 2022 年 7 月住了 1 晚

10/10 優異

Barry (Battlefield)

讚好：整潔度和職員與服務
於 2022 年 7 月住了 2 晚

2/10 很差

Bruno

不滿：整潔度、職員與服務、住宿狀況和客房舒適度
Horrível e pouco !!!!
A expectativa era grande, porém frustração foi muito maior. Chegamos 12:30 e não nos deixaram entrar pq o check in e 13:00, nos convidaram a um welcome drink no bar, ficamos 25 mim esperando e nada de chegar o drink. Upgrade de quarto não disponível, mesmo com diversos quartos vazios( observado durante caminhada da noite). Chegamos ao quarto, para minha surpresa um quarto Velho , banheiro escuro, azulejos com aspecto de sujo, fomos lavar as mãos e não tinha água na torneira, na mesma hora liguei na recepção e resolveram. Logo depois minha esposa foi tomar banho e a parte superior do choveiro despencou sobre ela, sorte que era leve. Enfim o jantar , fraco pouca opção , sobre mesa horrível !!!! , café da manhã péssimo sem opções , sem pratos quentes , pouca opção de pães e doces!!! Fraco muito fraco para um hotel com diárias de $500, e com 5 estrelas !!!! Não merece sequer 2!!!! PÉSSIMO!!!! Jamais vou recomendar ou indicar
於 2022 年 6 月住了 1 晚

10/10 優異

Anthony

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2022 年 6 月住了 2 晚

10/10 優異

Julian

讚好：職員與服務、設施服務和住宿狀況
於 2022 年 6 月住了 2 晚

10/10 優異

Graciela

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Welcome to the jungle!
The staff is amazing and very friendly. The food that they serve for breakfast and dinner was very delicious. The grounds of the hotel are breathtaking. We loved watching all the birds and beautiful orchids. If you have allergies, be sure to bring your meds. The area is full with bugs and bad smells from the fossil fuels that they burn.
於 2022 年 6 月住了 3 晚

4/10 欠佳

Faisal (Los Angeles)

伴侶同遊
不滿：整潔度、職員與服務、設施服務和住宿狀況
No tea or coffee in the room or even common areas. Very expensive drinks. Uncomfortable bed. Spiders in the room. Poor wine selection. I shouldn’t even give this place a 2 star review, but only doing it because when I kicked a fuss about having to pay for tea and coffee, they did credit me back for what I paid for them at the bar.
於 2022 年 5 月住了 2 晚

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Natureza perfeita!
Incrível, localizado dentro de um bosque, com pássaros, flores e muita natureza. Equipe excelente, instalações e gastronomia maravilhosas! Com certeza voltarei!
於 2022 年 5 月住了 3 晚

8/10 不錯

Ruben

於 2022 年 5 月住了 1 晚

6/10 一般

Kathryn

於 2022 年 4 月住了 2 晚

8/10 不錯

Michele

伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
Gorgeous property. The service was excellent. Was a great stay!
於 2022 年 4 月住了 2 晚

6/10 一般

luis

於 2022 年 4 月住了 2 晚

8/10 不錯

Paola

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Loved the property. Extremely pleased with all amenities. The suite was the right experience for my family. Pictures are certainly accurate. Service and staff were top notch. Only suggestion would be to improve the property’s reception and entrance areas to enhance and complete the whole Inkaterra experience. A special thanks to all the ladies at the front desk for their hospitality.
於 2022 年 4 月住了 1 晚

10/10 優異

michel

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The property was great, it is one of a kind. The staff was wonderful especially Diego from the dinning room. Diego was highly attentive and also very informative. He went above and beyond to make our experience a memorable one. The food was amazing the staff was amazing and the area and views were amazing.
於 2022 年 4 月住了 3 晚

10/10 優異

Larry (Los Angeles)

讚好：整潔度、職員與服務、設施服務和住宿狀況
I stayed at this property approximately twenty years ago and was impressed with it back then. Today it has only gotten much better !!!!!
於 2022 年 3 月住了 2 晚

10/10 優異

Martha

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Es un hotel rodeado de naturaleza, limpio y con personas muy amables. Gracias por hacer de nuestra estadía un momento inolvidable!
於 2022 年 3 月住了 1 晚

6/10 一般

LUIS ROBERTO

不滿：客房舒適度
The food was not good at all.
於 2022 年 3 月住了 1 晚

4/10 欠佳

Fausto (North Haven)

家人同遊
讚好：整潔度和住宿狀況
不滿：職員與服務
於 2022 年 3 月住了 1 晚

10/10 優異

Tamara

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
I cannot say enough about our stay at Inkaterra Machu Picchu. From the moment you exit the train, the staff is available to assist with all of your needs. I was traveling during the rainy season with my young son and it was such a relief to immediately be able to hand over my bags, check in, and get settled into our comfortable room. A few examples of their excellent service: When I arrived I asked for laundry service and within 10 minutes, the director of the laundry/linen service was at our door asking what we needed. He got all of our clothes washed and returned to us within 3 hours and only charged the regular rate despite the express service. Even more astonishing, the next day after we returned from Machu Picchu, we were cold, wet, and tired and we had already checked-out in the morning. We went to pick up our bags at the hotel lobby and asked if we could change. They initially offered up their spa to provide us with towels and showers prior to our return back to Urubamba. However on seeing how tired my son was, they just gave us a key to a room and let us use it the rest of the day FREE OF CHARGE so that we could shower, change into dry clothes and my son could nap in a warm and comfortable place. I have NEVER experienced such kindness and generosity. I would definitely recommend Inkaterra Machu Picchu as a MUST during your travel plans. Thank you to all the staff for making our trip as comfortable as it was.
於 2022 年 3 月住了 1 晚

4/10 欠佳

Frank

伴侶同遊, 多人同遊
讚好：整潔度和住宿狀況
不滿：職員與服務
Unclear policy regarding number of guests. We were unaware we had booked for one guest and the staff insisted on checking in that we pay $240 USD additional for a second guest. This was despite working with their corporate staff on stays at multiple properties of theirs and booking tours for both guests. They never alerted us to this issue until checking in and were very abrupt about the demand. After speaking with multiple staff and the manager, they waived the fee, but removed included services for the second guest. We were okay with this compromise, but not with how we were treated on arrival. The junior suite we booked was also disappointing. It didn’t live up to the photos and wasn’t the upgraded room we were told to expect with VIP Expedia booking despite many higher level rooms being available on the property.
於 2022 年 3 月住了 1 晚

10/10 優異

brendan

於 2022 年 2 月住了 1 晚

10/10 優異

Pamella

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Best Hotel in Peru!
The hotel is just perfect!! All the staff treat us so well! Everything was perfect! Great time in Machu Picchu!
於 2022 年 1 月住了 1 晚

10/10 優異

Kimberly

於 2022 年 1 月住了 1 晚

6/10 一般

Michelle

伴侶同遊
讚好：整潔度
不滿：職員與服務和設施服務
Highly highly overpriced.
於 2022 年 1 月住了 1 晚

8/10 不錯

Erin

多人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Machu Picchu - Annual friends trip
Best hotel in the area however service is very slow. Plan accordingly.
於 2021 年 11 月住了 1 晚