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Tierra Viva Machu Picchu 酒店的評價

3.5 out of 5
Tierra Viva Machu Picchu 酒店
Av. Hermanos Ayar 401, Machu Picchu, Cusco

評價

9.2

卓越

10 分評分，優異；939 則評價中有 603 則" "
8 分評分，不錯；939 則評價中有 262 則" "
6 分評分，一般；939 則評價中有 51 則" "
4 分評分，欠佳；939 則評價中有 15 則" "
2 分評分，很差；939 則評價中有 8 則" "

9.4/10 

整潔度

9.6/10 

職員與服務

9.2/10 

設施服務

9.0/10 

住宿狀況

9.6/10 

環保程度

評價

8/10 不錯

Pinghsiu

多人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
交通便利
地點離BUS站(走五分鐘)跟火車站(走十分鐘)都不遠 算是交通很便利 房間還算舒適 但WIFI有時不是很穩定 有附早餐 整體來說算是中價位中還不錯的
於 2019 年 12 月住了 1 晚

10/10 優異

真實旅客

讚好：整潔度、設施服務和住宿狀況
於 2019 年 3 月住了 1 晚

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
離火車站與公車站附近，附近餐廳多，商場也多，購物方便
於 2019 年 1 月住了 1 晚

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
马丘比丘的不二选择
安静地段，出行方便，服务温馨，早餐实惠。
於 2017 年 12 月住了 1 晚

8/10 不錯

Mei-Chu

讚好：整潔度和職員與服務
方便乾淨的飯店
At first there was no hot water when we wanted to take a shower at about 6pm. We asked the front desk and they came quickly and checked the shower and told us to wait for a couple of minutes. However, the hot water still did not come out after about 10 minutes and they went to check the machine but we still did not have hot water after that. We decided to go out for dinner first. They solved the problem after we went back and the water was hot enough though we did not know exactly what the problem was. Make sure the hot water works before your shower!

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
鄰近火車站及巴士站，步行約4-5分鐘，員工會到火車站協助運送行李，有24小時提供於大廳之咖啡、茶及熱水，浴室較舊，但空間大且乾淨

10/10 優異

CHUNI

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
The breakfast was good. The room was large and clean. WIFI was the fast in Peru.

10/10 優異

CHUNI

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
The breakfast was good. The room was large and clean. WIFI was the fast in Peru.

10/10 優異

CHUNI

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
The breakfast was good. The room was large and clean. WIFI was the fast in Peru.

8/10 不錯

Ying Hsuan (Taiwan)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
服務、地點俱佳
房間很大，我們訂了雙床房，兩張都是雙人床，飯店位置不在最熱鬧的地方，可以安靜休息，距離車站也不遠，步行約5分鐘。服務很貼心，我們抵達時服務人員在火車站接我們，隔天去馬丘比丘時把行李寄在飯店並告知離開的火車班次，他們會將行李送達車站。

10/10 優異

Chih-Chiang (Taiwan)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Great Hotel
A very nice night and tour in Machu Pichu

8/10 不錯

Chih Yuan (TAIWAN)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Just like at home!

10/10 優異

Dimitrios

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 5 月住了 1 晚
Eduardo Bellatin - Jefe de Hotel 於 2024年5月15日的回應
Estimado Dimitrios,Gracias por otorgarnos la puntuación más alta respecto a tu estadía en Tierra Viva Machu Picchu. Esperamos darte la bienvenida una vez más pronto.Saludos,

10/10 優異

Benjamin

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
We loved this hotel! Beautiful with convenient and comfortable rooms. Staff friendly and breakfast delicious. Aguas calientes being small, walkabikity isnt really an issue.
於 2024 年 4 月住了 1 晚
Eduardo Bellatin - Hotel Manager 於 2024年5月9日的回應
Dear Benjamin,Thank you for your review! We are glad to hear that you loved your stay at Tierra Viva Machu Picchu. We hope you had a wonderful time in Aguas Calientes.Kind regards,

10/10 優異

Nancy Gabriela

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Bonito, limpio, vista increíble al río, muy buena comida, excelente servicio.
於 2024 年 5 月住了 1 晚
Eduardo Bellatin - Jefe de Hotel 於 2024年5月9日的回應
Estimada Nancy Gabriela,Gracias por compartir tu experiencia positiva en Tierra Viva Machu Picchu. Nos alegra saber que tuviste una buena estadía en líneas generales.Esperamos darte la bienvenida una vez más pronto.Atentamente,

10/10 優異

ANGEL L. OCASIO

伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
Breakfast
於 2024 年 5 月住了 1 晚
Eduardo Bellatin - Hotel Manager 於 2024年5月8日的回應
Dear Angel L. Ocasio,Thank you for your review toTierra Viva Machu Picchu. We are glad to hear that you enjoyed the breakfast.We hope to welcome you back again in the near future.Best regards,

10/10 優異

Catherine Durkin

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Frank, the waiter, was top notch. Loved the complementary cervezas in the room as well!
於 2024 年 5 月住了 1 晚
Eduardo Bellatin - Hotel Manager 於 2024年5月3日的回應
Dear Catherine Durkin,Thank you for sharing your positive experience at Tierra Viva Machu Picchu! It is great to hear that Frank provided you an excellent service. We will share your kindly review with our staff.We hope to welcome you again in the near future.Best regards,

10/10 優異

Andrea

伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
Personal amable y lugar lindo y cómodo para descansar luego de un día largo y cansado. Muy recomendado
於 2024 年 4 月住了 1 晚
Eduardo Bellatin - Jefe de Hotel 於 2024年4月27日的回應
Estimada Andrea,Gracias por tu comentario. Nos alegra saber que tuviste una buena experiencia en Tierra Viva Machu Picchu. Esperamos darte la bienvenida una vez más pronto.Atentamente,

8/10 不錯

Edgar Arturo

讚好：職員與服務
..
於 2024 年 4 月住了 1 晚
Eduardo Bellatin - Jefe de Hotel 於 2024年4月27日的回應
Estimado Edgar,Gracias por tu calificación positiva respecto a tu estadía en Tierra Viva Machu Picchu.Esperamos darte la bienvenida pronto una vez mas.Atentamente,

10/10 優異

Kelly

多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Great staff and service. Clean and dry rooms! Easy access to everything - isn’t much to do in machuu pichuu
於 2024 年 4 月住了 1 晚
Eduardo Bellatin - Hotel Manager 於 2024年4月25日的回應
Dear Kelly, thank you for sharing your experience at Tierra Viva Machu Picchu. We are glad to hear you appreciated the great staff and services. Your feedback is greatly appreciated!We hope to welcome you back in the near future.Bets regards,

10/10 優異

Marsha

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Well maintained, beautiful hotel. Great location near the bus stops. Great restaurant - we ate dinner there twice. Excellent service.
於 2024 年 4 月住了 2 晚
Eduardo Bellatin - Hotel Manager 於 2024年4月22日的回應
Dear Marsha,Thank you for your review of Tierra Viva Machu Picchu hotel. It seems like you had a wonderful stay. Your feedback will be helpful for other travelers considering a stay at this hotel.Best regards

10/10 優異

Oscar

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
My wife and I had a great room overlooking the river. The room was clean and comfortable. The staff was very helpful and went out of their way to make our stay extremely memorable.
於 2024 年 4 月住了 2 晚
Eduardo Bellatin - Head of Hotel 於 2024年4月19日的回應
Dear Oscar,Thank you for sharing your positive experience at Tierra Viva Machu Picchu. It's great to hear that your stay was memorable. We hope to welcome you again in the near future.Best regards,

10/10 優異

Susana (Marietta)

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
This hotel is conveniently located very close to the train station and the bus station for the transport to Machu Picchu. Check in was easy and the free breakfast was amazing. The restaurant in the hotel is also open for lunch and dinner and the food was delicious! The bed was super comfortable and the area was safe and quite. Lots to do nearby. Highly recommend!
於 2024 年 4 月住了 1 晚
Eduardo Bellatin - Head of Hotel 於 2024年4月19日的回應
Dear Susana,Thank you for sharing your positive review of Tierra Viva Machu Picchu hotel. We appreciate your recommendation and hope you had a memorable stay.Looking forward to welcome you again.Best regards,

10/10 優異

Jhonatan

讚好：整潔度和住宿狀況
於 2024 年 4 月住了 1 晚
Eduardo Bellatin - Head of Hotel 於 2024年4月19日的回應
Dear Jhonatan,Thank you for rating us with the higher score! We hope you had a great stay at Tierra Viva Machu Picchu.Best regards,

10/10 優異

jeremy

多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Beautiful
於 2024 年 4 月住了 1 晚
Eduardo Bellatin - Hotel Manager 於 2024年4月22日的回應
2Dear Jeremy,Thank you for qualify your stay at Tierra Viva Machu Picchu as "Beautiful". We hope to welcome you again in the near future.Best regards,

10/10 優異

Julia

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
A great place to stay when visiting Machu Picchu. Bus and train stations are easy walks, food, etc also. Rooms were clean and the staff was friendly and helpful. As with most places on our trip to MP they will hold your luggage while you are at MP and planning on leaving later that day by train/taxi/bus.
於 2024 年 3 月住了 1 晚
Eduardo Bellatin - Head of Hotel 於 2024年4月5日的回應
Dear Julia,Thank you for your review of Tierra Viva Machu Picchu. That's great to hear that your experience was positive. We hope to welcome you back once again.Kind regards,

8/10 不錯

YING

讚好：整潔度、職員與服務和住宿狀況
Very convenient location to the bus stop and the train station. Breakfast is good and staffs are friendly
於 2024 年 3 月住了 1 晚
Eduardo Bellatin - Head of Hotel 於 2024年4月4日的回應
Dear Ying,Thanks you for your review about Tierra Viva Machu Picchu. We are glad to hear that you had a great experiencie staying with us.We hope to welcome you again in the near future.Best regards,

10/10 優異

Jason

讚好：整潔度、職員與服務和住宿狀況
Excellent coffee Very friendly people Definitely liked it
於 2024 年 3 月住了 1 晚
Eduardo Bellatin - Head of Hotel 於 2024年4月4日的回應
Dear Jason,Thank you for your great review. We are happy to hear that you enjoy your stay at Tierra Viva Machu Picchu.We look forward to welcome you again.Best regards,

10/10 優異

ana

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Loved staying at this hotel. Comfortable and quiet, best rest we’ve had on this trip. I recommend it and would stay there again.
於 2024 年 3 月住了 1 晚
Eduardo Bellatin - Head of Hotel 於 2024年3月16日的回應
Dear Ana,Thank you for sharing your positive experience at Tierra Viva Machu Picchu. We are glad to hear that you found the hotel comfortable and quiet, and that you had a restful stay. We look forward to welcoming you back in the future.Best regards,

10/10 優異

Larry

讚好：整潔度、職員與服務、設施服務和住宿狀況
Perfecto
於 2024 年 3 月住了 1 晚
Eduardo Bellatin - Jefe de Hotel 於 2024年3月16日的回應
Estimado Larry, Gracias por tu comentario. Nos alegra saber que tu experiencia en Tierra Viva Machu Picchu haya sido perfecta! Esperamos darte la bienvenida pronto una vez más.Saludos,

10/10 優異

Jingying

多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
very convenient location, walkable to the train station. Very clean and staff are helpful for storing. Highly recommended.
於 2024 年 3 月住了 1 晚
Eduardo Bellatin - Head of Hotel 於 2024年3月16日的回應
Dear Jingying,Thank you for sharing your experience at Tierra Viva Machu Picchu. We are glad to hear that you found the location convenient, the hotel clean, and the staff helpful. Safe travels!

6/10 一般

David

讚好：職員與服務
於 2024 年 2 月住了 1 晚
Eduardo Bellatin - Jefe de Hotel 於 2024年3月16日的回應
Estimado David,Gracias por tu calificación sobre Tierra Viva Machu Picchu. Lamentamos no haber cubierto tus expectativas y nos gustaría saber el motivo del porque fue así. Por favor no dudes en contactarnos para hacernos saber más sobre tu experiencia.Atentamente,

10/10 優異

Omid

伴侶同遊
讚好：整潔度和設施服務
Excellent location and hotel
於 2024 年 2 月住了 1 晚
Eduardo Bellatin - Head of Hotel 於 2024年2月29日的回應
Dear Omid,Thank you for your feedback! We are glad to hear that you enjoyed your experience at Tierra Viva Machu Picchu. Your positive review is greatly appreciated. We hope to welcome you back again soon!Best regards,

10/10 優異

Luis (alvin)

讚好：整潔度、職員與服務和住宿狀況
Nice
於 2024 年 2 月住了 1 晚
Eduardo Bellatin - Jefe de Hotel 於 2024年2月13日的回應
Estimado Luis, nos complace saber que disfrutaste de tu estadía en el Hotel Tierra Viva Machu Picchu. Tu feedback positivo es muy apreciado. ¡Esperamos poder recibirte nuevamente en el futuro y seguir superando tus expectativas!Atentamente,

8/10 不錯

Rosa

I like everything, good customer services!
於 2024 年 2 月住了 2 晚
Eduardo Bellatin - Head of Hotel 於 2024年2月13日的回應
Dear Rosa,Thank you for your kind review of Tierra Viva Machu Picchu. We are delighted to hear that you enjoyed everything about your stay and appreciated the good customer service. We strive to provide a friendly and attentive experience for all our guests. We hope to welcome you back in the future for another wonderful stay.Kind regards,

10/10 優異

Juan G.

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Excellent
於 2024 年 1 月住了 3 晚
Eduardo Bellatin - Head of Hotel 於 2024年1月31日的回應
Dear Juan G,Thank you for your review of Tierra Viva Machu Picchu! We're delighted to hear that you had an excellent experience. We appreciate your feedback and hope to welcome you back in the future.Best regards,

10/10 優異

Brian

多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Really close to the train station and the bus station if you are visiting Machu Picchu.
於 2024 年 1 月住了 1 晚
Eduardo Bellatin - Head of Hotel 於 2024年1月24日的回應
Thank you for your feedback, Brian! We appreciate your kind review of Tierra Viva Machu Picchu hotel. We hope you had a fantastic stay and look forward to welcoming you back in the future.Best regards

10/10 優異

Devin

讚好：整潔度、職員與服務和住宿狀況
The staff was excellent and really appreciated our stay at Tierra Viva
Eduardo Bellatin - Head of Hotel 於 2024年1月24日的回應
Dear Devin,Thank you for choosing Tierra Viva Machu Picchu for your stay. Your feedback is greatly appreciated, and we hope to welcome you back in the future.Kind regards,

10/10 優異

Jessica

於 2024 年 1 月住了 1 晚
Eduardo Bellatin - Head of Hotel 於 2024年1月24日的回應
Dear Jessica, Thank you for giving us the higher score to qualify your stay at Tierra Viva Machu Picchu. We hope to welcome you again in the future.Best regards,

10/10 優異

Roberto

於 2023 年 12 月住了 3 晚
Eduardo Bellatin - Head of Hotel 於 2024年1月24日的回應
Dear Roberto, Thank you for giving us the higher score to qualify your stay at Tierra Viva Machu Picchu. We hope to welcome you again in the future.Best regards,

10/10 優異

GLADYS

伴侶同遊
讚好：整潔度、職員與服務和設施服務
They have elevators. And was relative near to the public areas and restaurants. I don't like that was in descend street and when we are tire that require a lot of effort.
於 2023 年 12 月住了 1 晚
Eduardo Bellatin - Head of Hotel 於 2024年1月24日的回應
Dear Gladys,Thank you for your review of Tierra Viva Machu Picchu. We appreciate your feedback and we hope overall you had a pleasant stay with us.Looking foward to welcome you again soon.Best regards,

10/10 優異

Kwangmoo

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Fantastic staff and restaurant. Staff was there to meet us at the train station on arrival and guided us through getting Machu Picchu tickets. All staff was proffesional and attentive. Food at the restaurant was fantastic. All menu items we tried, were amazing.
於 2023 年 12 月住了 1 晚
Eduardo Bellatin - Head of Hotel 於 2024年1月24日的回應
Thank you for your review, Kwangmoo! We appreciate your kind words about our staff and restaurant. We strive to provide professional and attentive service to all our guests. We hope to welcome you back to Tierra Viva Machu Picchu in the future.Warm regards,

10/10 優異

Sue

伴侶同遊
讚好：整潔度、設施服務和住宿狀況
I’m take off the train , hotel people waiting for me at train station a lot of help , hotel check in very fast, the room very clean , the prices reasonable The hotel location very convenient for everything
於 2023 年 12 月住了 1 晚
Eduardo Bellatin - Head of Hotel 於 2024年1月24日的回應
Dear Sue,Thank you for sharing your review! It's great to hear that the hotel staff was helpful, attentive, and efficient. We appreciate your feedback!We hope to welcome you again in the near future.Best regards,

10/10 優異

Scott

讚好：整潔度、職員與服務和住宿狀況
於 2023 年 12 月住了 1 晚
Eduardo Bellatin - Head of Hotel 於 2024年1月24日的回應
Dear Scott, Thank you for giving us the higher score to qualify your stay at Tierra Viva Machu Picchu. We hope to welcome you again in the future.Best regards,

6/10 一般

Terezinha

Não é um 4 estrelas, nem perto!!!!
Quando chegamos já tivemos problemas, pois o pessoal do Hotel não foi nos buscar na estação de trem como combinado.. Tivemos que ir embaixo de chuva perguntando as pessoas onde era... O Hotel em si é bonito, mas NUNCA um 4 estrelas... a porta do banheiro estava estufada (só um exemplo). Solicitei pelo WhatsApp a carta do restaurante, a moça me mandava um link para fazer reserva!!! E por último, check-out as 10:00 (Absurdo)!!! Tivemos que sair do quarto as 10:30, sendo que o trem era só as 15:00hs.... DETALHE, o Hotel estava vazio, ou seja, não tinha necessidade de termos saído... resumindo.. NÃO É UM 4 ESTRELAS... E FIQUE BEM ATENDO NA CHEGADA POIS PODEM SE SURPREENDER TENDO QUE ACHAR O HOTEL SOZINHOS!
於 2023 年 12 月住了 2 晚
Eduardo Bellatin - Jefe de Hotel 於 2023年12月20日的回應
Estimada Terezinha,Gracias por tu comentario sobre Tierra Viva Machu Picchu. Lamentamos no haber cumplido con tus expectativas durante tu visita. Te pedimos disculpas por la descoordinación respecto al recojo de la estación de tren. Estamos tomando las medidas correctivas para que una situación similar no se vuelva a dar. Esperamos tener la oportunidad de volver a darte la bienvenida en cualquiera de los hoteles Tierra Viva para revertir tu experiencia.Atentamente,

10/10 優異

Takaharu

讚好：整潔度、職員與服務、設施服務和住宿狀況
建物は古いのかもしれないが、良く整備されており清潔感があった。スタッフはとても親切だった。バス停もすぐ近くにあり、便利。ここらでは一般的かもしれないが、高山病予防のコカ茶のサービスもあり良い。
於 2023 年 12 月住了 1 晚
Eduardo Bellatin - Head of Hotel 於 2023年12月20日的回應
Dear Takaharu,Thank you for your review. We are glad to hear that you had a great experience at Tierra Viva Machu Picchu. We hope to welcome you again in the future.Best regards,

8/10 不錯

VANESSA

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Muit bom
Hotel é muito bom! Nos encontrou na chegada do trem, levou nossas malas, atendimento é impecável. Pode melhorar na estrutura, no caso remover os carpetes que acabam gerando um pouco de cheiro. No geral gostamos muito de nossa estadia! Os quartos com vista são sensacionais!
於 2023 年 11 月住了 1 晚
Eduardo Bellatin - Jefe de Hotel 於 2023年12月20日的回應
Estimada Vanessa, Gracias por tu excelente comentario. Nos alegra saber que tuviste una muy buena experiencia en Tierra Viva Machu Picchu. Esperamos darte la bienvenida nuevamente pronto.Atentamente,

10/10 優異

Sajan

多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The property is close to the train station and the bus to Machu Pichu. The on-site restaurant was good. The rooms are big and comfortable. Overall a great experience
於 2023 年 10 月住了 1 晚
Eduardo Bellatin - Head of Hotel 於 2023年11月12日的回應
Dear Sajan,Thank you for your kind review of Tierra Viva Machu Picchu. We appreciate your feedback and hope to welcome you back in the future.Best regards,

10/10 優異

Brittain

伴侶同遊, 多人同遊
讚好：整潔度、職員與服務和住宿狀況
this was one of the nicest hotels we've stayed at. our room haha roof top balcony and the view was the most amazing thing ever. drinks in the mini fridge, great heating and cooling system so our room was very comfortable!
於 2023 年 11 月住了 1 晚
Eduardo Bellatin - Head of Hotel 於 2023年11月12日的回應
Dear Brittain,Thank you for qualifying us as "the nicest hotel you have stayed at". We hope to welcome you again very soon at any Tierra Viva Hotel.Best regards,

8/10 不錯

Raphael

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 10 月住了 1 晚
Eduardo Bellatin - Head of Hotel 於 2023年11月12日的回應
Dear Raphael,Thank you for taking the time to qualify our hotel. We hope to welcome you again in the near future.Best regards,