6/10 一般
Beth
与家人出行
2025 年 11 月 2 日
满意：住宿条件和设施，清洁度
We stayed here before an early morning flight and chose this hotel because of the parking and airport shuttle option. The convenience of leaving our car and catching the shuttle was definitely a plus.
Our stay itself was just okay. Unfortunately, our room was next to a family with several toddlers and there were noisy guests above us as well. The front desk clerk later mentioned that she was aware of the situation and had other rooms available—she even said we could’ve been moved. I appreciated her honesty, but it was disappointing to learn that she already knew about the noise issues. I didn’t want to complain at the time, knowing the parents were likely doing their best, and I really didn’t want to switch rooms that late.
The shuttle to the airport was great—on time, friendly driver, and smooth ride. However, the return pickup wasn’t as good. We were told it would be about 10 minutes, but it ended up being over 30 minutes before we were picked up. When we called to check, we were told the driver was delayed because the road was dark, which honestly felt more like an excuse than the real reason.
Overall, the stay served its purpose, but a bit more attentiveness and communication from the staff could have made a big difference.
Beth
2025 年 10 月入住 1 晚