The property was under construction so it was a bit noisy during the day. The pool was very far away from the main building but for the most part it was ok.
Ravina
於 2024 年 4 月住了 2 晚
Sky 於 2024年4月21日的回應
Thank you for taking the time to give us feedback, Ravina. I apologize on behalf of Comfort Inn & Suites Madison Airport. Rest assured that we are working to reduce the sound of the construction work. Thank you for choosing Comfort Inn & Suites Madison Airport; we can not wait to welcome you back to our hotel.
8/10 不錯
David
家人同遊
2024年4月21日
讚好:整潔度和職員與服務
It was ok
David
於 2024 年 4 月住了 1 晚
Sky 於 2024年4月21日的回應
Thank you for taking the time to give us feedback, David. Thank you for choosing Comfort Inn & Suites Madison Airport; we can not wait to welcome you back to our hotel.
6/10 一般
Amy
2024年4月19日
不滿:住宿狀況
It was ok. A bit run down but relatively clean. Most of staff were friendly.
Amy
於 2024 年 4 月住了 3 晚
Sky 於 2024年4月21日的回應
Thank you for taking the time to give us feedback, Amy. Thank you for choosing Comfort Inn & Suites Madison Airport; we can not wait to welcome you back to our hotel.
10/10 優異
Mike H. (Green Bay)
2024年4月17日
讚好:職員與服務和住宿狀況
All good. Looking forward to breakfast offering.
Mike H.
於 2024 年 4 月住了 1 晚
Sky 於 2024年4月18日的回應
Thank you, Mike! We're thrilled you liked our breakfast offering. We are looking forward to welcoming you back for another comfortable stay soon!
6/10 一般
LARRY (BARABOO)
2024年4月8日
不滿:整潔度和住宿狀況
The price was OK. Is more of a $30-$40 a night property however. The garbage/litter at the back of the property was atrocious. Property in need of updates and I believe that have started some. Mattresses left in front of elevator were stained and disgustingly
LARRY
於 2024 年 4 月住了 1 晚
Sky 於 2024年4月11日的回應
We appreciate your feedback, Larry. Rest assured, we're committed to enhancing our property, addressing cleanliness issues promptly, and ensuring a comfortable stay for all our guests.
4/10 欠佳
Cynthia
家人同遊
2024年4月8日
Property was poorly maintained.
Cynthia
於 2024 年 4 月住了 2 晚
Sky 於 2024年4月11日的回應
We're sorry to hear about your experience, Cynthia. Rest assured, we're committed to ensuring our property is impeccably maintained for all our guests. We'd love the chance to make it right for you next time.
10/10 優異
Renee
家人同遊
2024年4月7日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Right off the highway. Easy to get to. Efficient layout.
Renee
於 2024 年 4 月住了 1 晚
Sky 於 2024年4月11日的回應
Thank you, Renee! We're thrilled you found our location convenient and appreciated our layout. We are looking forward to welcoming you back for another comfortable stay soon!
2/10 很差
Abraham
2024年4月7日
不滿:整潔度、職員與服務和住宿狀況
No me dieron la habitación que me salía en la app
Abraham
於 2024 年 4 月住了 1 晚
Sky 於 2024年4月11日的回應
Lamentamos sinceramente cualquier inconveniente, Abraham. Tenga la seguridad de que analizaremos esto de inmediato para garantizar una mejor experiencia la próxima vez. Su satisfacción es nuestra máxima prioridad.
10/10 優異
Dale
多人同遊
2024年3月25日
讚好:整潔度、職員與服務、設施服務和住宿狀況
was a nice location and was quiet. Reasonable rates and good breakfast
Dale
於 2024 年 3 月住了 2 晚
Sky 於 2024年4月1日的回應
Hey Dale,Thank you for your response. We are thrilled that you liked our location, breakfast, and rates. We hope to welcome you back for an even more enjoyable stay.
8/10 不錯
Jennifer
2024年3月24日
讚好:職員與服務
Great location for getting places. Comfortable bed and room in general was nice enough, but paper thin walls and doors do not keep any sound out. Running the fan all night helped, but made room super cold in the morning. Overall a good stay though!
Jennifer
於 2024 年 3 月住了 1 晚
Sky 於 2024年3月25日的回應
Dear Jennifer,Thank you for sharing your feedback with us. We're thrilled you enjoyed our convenient location and comfortable accommodations. We apologize for any inconvenience caused by noise disturbances and temperature fluctuations. Rest assured, we'll address these concerns to ensure a better experience for our guests. We appreciate your patronage and hope to welcome you back for an even more enjoyable stay.
2/10 很差
Dillon
2024年3月23日
不滿:整潔度、職員與服務和住宿狀況
No one answered the phone, I waited 10 minutes at the desk for check in. It was midnight, people were smoking at loitering the front door.
Dillon
於 2024 年 3 月住了 1 晚
Sky 於 2024年4月1日的回應
We sincerely apologize for the inconvenience you experienced during your recent stay, Dillon. Your feedback is invaluable to us, and we're actively working to improve our check-in process and address any disturbances outside our premises. We hope to have the opportunity to welcome you back for a more enjoyable experience in the future.
10/10 優異
Armine
商務旅客
2024年3月16日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Proximity to the airport. Facilities.
Armine
於 2024 年 3 月住了 1 晚
Sky 於 2024年3月25日的回應
Thank you, Armine, for sharing your positive feedback! We're delighted that our convenient proximity to the airport and our facilities met your expectations. We look forward to welcoming you back for another comfortable stay soon!
8/10 不錯
Jamie
家人同遊
2024年3月15日
讚好:職員與服務
不滿:住宿狀況
The service and staff were EXCELLENT!! The room itself was a little run down, but very clean. The hot tub wasn't very hot and the jets were so loud we couldn't stand sitting in it. Also a very long walk from room to pool if you're on the other side of the hotel. But I would absolutely stay here again.
Jamie
於 2024 年 3 月住了 1 晚
Sky 於 2024年3月25日的回應
Dear Jamie, Thank you for choosing Comfort Inn & Suites Madison - Airport and for sharing your feedback. We're thrilled you found our service and staff excellent, and we appreciate your compliments on our cleanliness. We apologize for any inconvenience regarding the room condition and the hot tub experience. Your comments are valuable to us as we continuously strive to improve. We hope to welcome you back for an even better stay in the future!
4/10 欠佳
Bryan Enrique
2024年3月10日
不滿:住宿狀況
Bryan Enrique
於 2024 年 3 月住了 1 晚
Sky 於 2024年3月12日的回應
We appreciate your feedback and apologize for any inconvenience you experienced during your stay. Your satisfaction is our priority, and we're committed to addressing any issues to ensure a more enjoyable experience in the future. Thank you for choosing Comfort Inn & Suites Madison - Airport.
10/10 優異
Dawn
2024年2月29日
讚好:整潔度、職員與服務和住宿狀況
Dawn
於 2024 年 2 月住了 1 晚
Sky 於 2024年3月8日的回應
Dear Dawn,Thank you very much for your valuable response. Your positive feedback encourages and motivates us to improve. Regards,Sky
2/10 很差
Matt
2024年2月25日
不滿:整潔度、職員與服務和住宿狀況
Matt
於 2024 年 2 月住了 3 晚
Akash Chavda 於 2024年2月27日的回應
Dear Matt,Thank you for taking the time to share your feedback. We're sorry that your experience with us fell short of your expectations. We value your perspective and would like to extend our sincerest apologies for any inconvenience you may have encountered. Your satisfaction is our top priority, and we're committed to addressing any issues you've encountered to ensure a more positive experience in the future. We hope you'll consider giving us another chance to exceed your expectations during your next visit.
4/10 欠佳
Andrew
商務旅客
2024年2月22日
讚好:職員與服務
不滿:整潔度和住宿狀況
Other people’s hair all over the place, broke microwave, dirty floor and bathroom, and stains on the beds and chair.
Andrew
於 2024 年 2 月住了 1 晚
Akash Chavda 於 2024年2月27日的回應
Dear Andrew,Thank you for bringing these concerns to our attention. We sincerely apologize for the less-than-ideal experience you encountered during your stay at Comfort Inn & Suites Madison - Airport. Please know that we take your feedback seriously and actively address the issues you've mentioned to ensure they are swiftly resolved. Cleanliness and comfort are paramount, and we regret exceeding your expectations. We truly value your patronage and hope you will consider giving us another chance to provide you with the exceptional stay you deserve. Please feel free to contact our team directly if there's anything further we can assist you with.Warm regards,Akash ChavdaSales ManagerComfort Inn & Suites Madison - Airport
4/10 欠佳
Jeff
商務旅客
2024年2月6日
不滿:整潔度、設施服務和住宿狀況
Family of about 10 people stayed next door to me. They we loud and smoking in the room and I could smell it through the walls
Jeff
於 2024 年 2 月住了 1 晚
Akash Chavda 於 2024年2月15日的回應
Dear Jeff,We sincerely apologize for the inconvenience caused by your neighboring guests. Rest assured, we'll address this matter promptly to ensure a peaceful stay for all our guests.Warm Regards, Akash ChavdaComfort Inn & Suites Madison - Airport
8/10 不錯
Anne
伴侶同遊
2024年2月5日
讚好:整潔度、職員與服務和設施服務
parking was crazy. Hard to find a place on a Sunday evening. Also, there was the smell of POT everywhere. Outside, inside, hallways and elevator. Not pleasant.
Anne
於 2024 年 2 月住了 1 晚
Akash Chavda 於 2024年2月15日的回應
Dear Anne, we appreciate your feedback and apologize for any inconvenience regarding parking and odors. We're actively addressing these concerns to ensure a more enjoyable stay for all our guests. Thank you for bringing this to our attention.Warm Regards, Akash ChavdaComfort Inn & Suites Madison - Airport
6/10 一般
Anthony
2024年2月5日
Average hotel. Off to bad start.
When i checked in someone was already in my room.
Anthony
於 2024 年 2 月住了 1 晚
Akash Chavda 於 2024年2月15日的回應
Dear Anthony, we sincerely apologize for the inconvenience you experienced upon arrival. Rest assured, we're committed to ensuring your future stays are seamless and comfortable. Thank you for bringing this to our attention.Warm Regards, Akash ChavdaComfort Inn & Suites Madison - Airport
4/10 欠佳
Nyssa
2024年2月5日
不滿:整潔度、職員與服務和住宿狀況
Nyssa
於 2024 年 2 月住了 2 晚
Akash Chavda 於 2024年2月15日的回應
We appreciate your feedback, Nyssa, and we're committed to improving your experience. Please let us know how we can better meet your expectations next time.Warm Regards, Comfort Inn & Suites Madison - Airport
8/10 不錯
Kristi
家人同遊
2024年2月2日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Mike who made breakfast was such a kind and friendly man. He made a great breakfast and kept us smiling!
Kristi
於 2024 年 2 月住了 1 晚
Akash Chavda 於 2024年2月15日的回應
Thank you for sharing your positive experience, Kristi! We're thrilled that Mike's hospitality and delicious breakfast brightened your stay with us.Warm Regards,Akash ChavdaComfort Inn & Suites Madison - Airport
8/10 不錯
Karen
2024年1月30日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Stayed for one night before flying out the next day. Room was clean and good for the short time I was there.
Karen
於 2024 年 1 月住了 1 晚
Akash Chavda 於 2024年2月27日的回應
Thank you for choosing Comfort Inn & Suites Madison - Airport, Karen! We're thrilled you found our accommodations clean and suitable for your short stay. Safe travels!
4/10 欠佳
Julie
2024年1月24日
不滿:整潔度和住宿狀況
The whole building smells like smoke. Barely any hot water for a 4 am shower on the first floor
Julie
於 2024 年 1 月住了 1 晚
Akash Chavda 於 2024年2月27日的回應
We apologize for any inconvenience, Julie, and we assure you that we're actively addressing the concerns raised to ensure a more comfortable experience for all our guests.
4/10 欠佳
Frederick
家人同遊
2024年1月18日
不滿:職員與服務和住宿狀況
A surprise $20 dollar charge for airport shuttle
Frederick
於 2024 年 1 月住了 1 晚
Sky 於 2024年3月12日的回應
We appreciate your feedback and apologize for any inconvenience you experienced during your stay. Your satisfaction is our priority, and we're committed to addressing any issues to ensure a more enjoyable experience in the future. Thank you for choosing Comfort Inn & Suites Madison - Airport.
10/10 優異
Andrew
2024年1月11日
Andrew
於 2024 年 1 月住了 1 晚
Akash Chavda 於 2024年2月27日的回應
Thank you, Andrew, for your perfect rating! We're thrilled to have exceeded your expectations and look forward to welcoming you back soon.
10/10 優異
Allison
商務旅客
2024年1月11日
讚好:整潔度、職員與服務和住宿狀況
不滿:設施服務
Breakfast attendant is a joy
Allison
於 2024 年 1 月住了 1 晚
Sky 於 2024年3月8日的回應
Thank you very much for your valuable response. Your positive feedback encourages and motivates us to improve. Regards,Sky
10/10 優異
Natalie (Madison)
親子同遊
2024年1月9日
讚好:整潔度、職員與服務和設施服務
Its a good place to stay for the price. And i love the staff they are so friendly and nice.
Natalie
於 2024 年 1 月住了 1 晚
Sky 於 2024年3月8日的回應
Hey Natalie, Thank you very much for your valuable response. Your positive feedback encourages and motivates us to improve. Regards,Sky
8/10 不錯
Jeffrey
2024年1月7日
Jeffrey
於 2024 年 1 月住了 1 晚
4/10 欠佳
Abby
2024年1月3日
Abby
於 2024 年 1 月住了 1 晚
10/10 優異
Amy
2024年1月3日
讚好:整潔度和職員與服務
Amy
於 2024 年 1 月住了 1 晚
6/10 一般
Jacob
2024年1月1日
讚好:整潔度和職員與服務
不滿:住宿狀況和客房舒適度
Jacob
於 2023 年 12 月住了 1 晚
8/10 不錯
Jeremy
2023年12月26日
讚好:職員與服務和住宿狀況
good
Jeremy
於 2023 年 12 月住了 2 晚
10/10 優異
Emory
伴侶同遊
2023年12月22日
讚好:整潔度、職員與服務、設施服務和住宿狀況
The front desk staff here was amazing. They made us feel so welcome, were super helpful and went above and beyond, especially Shelly, Brittany, Vway? (night auditor) and Sandra. Thanks for a great stay!
Emory
於 2023 年 12 月住了 2 晚
Akash Chavda 於 2024年2月15日的回應
Dear Emory,Thank you so much for your glowing review! We're thrilled that our front desk staff, Shelly, Brittany, Vway (our night auditor), and Sandra, left a positive impression on your stay. Our top priority is making our guests feel welcome and ensuring their comfort, so it's gratifying to know that we exceeded your expectations. Your kind words motivate us to continue delivering exceptional service to all our guests. We can't wait to welcome you back for another fantastic stay!Warm regards,Comfort Inn & Suites Madison - Airport
8/10 不錯
Michael
商務旅客
2023年12月21日
讚好:整潔度和住宿狀況
不滿:設施服務
I did not like that fact that the WiFi was down the entire 3 days I was there, or the fact that there was no hot breakfast on the morning of the 2nd day there.
Michael
於 2023 年 12 月住了 3 晚
8/10 不錯
Harry Lee
2023年12月18日
The property was just fine and our stay was comfortable. The beds are always comfortable at your facilities
Harry Lee
於 2023 年 12 月住了 2 晚
2/10 很差
Joe
2023年12月15日
Joe
於 2023 年 12 月住了 1 晚
2/10 很差
Kari
2023年12月9日
Kari
於 2023 年 12 月住了 1 晚
6/10 一般
Carlos (Orlando)
2023年12月9日
讚好:整潔度和職員與服務
不滿:住宿狀況
Everything was ok, but the door of the bathroom was complete broke from the frame. Building and rooms needs a major renovation, but was ok for 1 night. Too noise from corridors.
Carlos
於 2023 年 12 月住了 1 晚
6/10 一般
James
商務旅客
2023年12月8日
讚好:職員與服務
不滿:整潔度和住宿狀況
The staff were very friendly. The room had mold around the tub and sink, the toilet ran continuously and the room smelled of cigarette smoke that was covered up by some syrupy sweet smelling spray.
Won’t be returning.
James
於 2023 年 12 月住了 1 晚
8/10 不錯
Irwin
2023年12月5日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Irwin
於 2023 年 11 月住了 1 晚
10/10 優異
Madisen
2023年12月2日
讚好:整潔度、住宿狀況和客房舒適度
Madisen
於 2023 年 12 月住了 1 晚
8/10 不錯
Mary Jane
2023年11月26日
讚好:整潔度、職員與服務和住宿狀況
Made a last minute reservation over the holiday. Appreciate being able to get a room on short notice. Very pleased with my stay.
Mary Jane
於 2023 年 11 月住了 2 晚
8/10 不錯
LISA
伴侶同遊
2023年11月20日
讚好:整潔度、職員與服務和設施服務
Was a little further from the airport than advertised. Good Breakfast!
LISA
於 2023 年 11 月住了 3 晚
10/10 優異
Dennis
家人同遊
2023年11月20日
讚好:整潔度和職員與服務
Windows in our room were a little thin so could hear the cars driving.
Our lady at the desk when checking in was
Fantastic.
Dennis
於 2023 年 11 月住了 2 晚
10/10 優異
Ay Ling
2023年11月18日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Perfect!
The room was perfectly clean and the best was the most comfortable bed Ive ever slept in that I ordered the mattress for my guest room.
Ay Ling
於 2023 年 11 月住了 1 晚
4/10 欠佳
Derek
2023年11月16日
讚好:職員與服務
The water fall in the bathroom from second floor taking a 4:30am shower or bath.
Water was coming from the second floor into the bathroom from the heat lamp. Called front desk to report it. Was told they would make a note of it.
Door swipes didn't work at all. had to be let into my room by a housekeeper.
Derek
於 2023 年 11 月住了 1 晚
10/10 優異
Kimberly
2023年11月16日
Kimberly
於 2023 年 11 月住了 1 晚
10/10 優異
Martha
家人同遊, 商務旅客
2023年11月13日
讚好:整潔度、職員與服務、設施服務和住宿狀況
I enjoyed my quick stay, staff was friendly and got me to where I needed to be. Close to capital sqaure, which was where I needed to be the next day. Decent hotel.
Martha
於 2023 年 11 月住了 1 晚
6/10 一般
Maiv
多人同遊
2023年11月12日
不滿:整潔度、住宿狀況和客房舒適度
When they gave us the keys to our room with two beds, it was not clean when we checked in right at check in time. And the door to our bathroom was BROKEN, could not close all the way and struggled to open it without thinking we were going to break it