This hotel is convenient enough as there is scheduled airport shuttle running. Room is well decorated, spaceful and very clean. Hotel staff are nice in general but inadequate often at night time/slack hours. They just hide in the room and talking, only coming out to help when counter staff is asking.
因為早起所以沒訂早餐!但房間還算不錯舒適!接駁車也不錯!床好睡! 房間的設施可以再多一點!例如有些Free Mini Bar 之類!因為附近晚上沒得吃!飯店也沒有Room service!這是唯一比較讓我失望!
Roxy
2018 年 6 月入住 1 晚
10/10 超赞
真实旅客
2018 年 6 月 19 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
有機場 免費bus不錯,早餐也挺好的
比較新設計時尚,有機會還會再住這裡
真实旅客
2018 年 6 月入住 1 晚
10/10 超赞
Amir
2025 年 7 月 30 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Clean facilities and convenient airport shuttle
Amir
2025 年 7 月入住 1 晚
10/10 超赞
Ivan
与配偶出行
2025 年 7 月 29 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Excelente
Ivan
2025 年 7 月入住 1 晚
10/10 超赞
Adel
与配偶出行
2025 年 7 月 24 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Nice to have the shuttle service... and the restaurant is very nice as well.
Adel
2025 年 7 月入住 1 晚
10/10 超赞
Janet
2025 年 7 月 21 日
满意:员工和服务、服务设施、住宿条件和设施
Excelente atención de Staff, excelente servicio de transporte a hotel
Janet
2025 年 7 月入住 1 晚
8/10 还可以
Sevda
与家人出行
2025 年 7 月 21 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Friendly staff. Clean hotel.
Sevda
2025 年 7 月入住 2 晚
6/10 一般
Bharati Haresh
与家人出行
2025 年 7 月 20 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Driver broke my bag when I was leaving for the Airport in Madrid.
Bharati Haresh
2025 年 7 月入住 3 晚
8/10 还可以
Ana
与配偶出行
2025 年 7 月 18 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The location was excellent. Food was wonderful. Rooms where clean. Staff was helpful, but they did not have enough change to weigh suitcases.
Ana
2025 年 6 月入住 1 晚
4/10 很差
Ana
与家人出行, 团体旅客
2025 年 7 月 18 日
满意:员工和服务
不满意:服务设施
When I booked my stay at the Axor hotel, it was never made clear that there were two separate buildings, with one lacking important amenities.
Ana
2025 年 7 月入住 1 晚
10/10 超赞
Elmer
与家人出行
2025 年 7 月 13 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Nice hotel , clean and safe. We didn’t get a chance to enjoy it due to our late arrival from the airport and we had to catch an early flight, but we had a chance to walk to the mall and enjoy dinner there.
Elmer
2025 年 7 月入住 1 晚
10/10 超赞
Ricky,Simsbury
与家人出行
2025 年 7 月 12 日
满意:清洁度、员工和服务、住宿条件和设施
It was convenient to the Airport and 10 minute walk to a great mall.
Ricky
2025 年 7 月入住 1 晚
10/10 超赞
Marta,Orlando
2025 年 7 月 11 日
Marta
2025 年 7 月入住 1 晚
6/10 一般
Michelle
与家人出行
2025 年 7 月 11 日
满意:住宿条件和设施,清洁度
不满意:员工和服务
The hotel was nice and close to the airport. We were not told that we would need to make an appointment for the airport shuttle so although it was free, we needed to wait for 30 minutes so we took a cab. We also were told to go to the sister hotel next door to catch the shuttle. The main desk at that hotel seemed annoyed that we didn't reserve a space and they didn't offer to help. Also, our hotel did not have a restuarant. We were told to go to the sister hotel. No further recomendations were offered from the hotel staff. The restaurant was out of all vegetarian options. The did make some dishes for us without meat; however, it would have been nice to have additional dining options. Overall the hotel was fine since our flight was canceled, but the customer service was lacking.
Michelle
2025 年 7 月入住 1 晚
10/10 超赞
Alfonso,Houston
2025 年 7 月 10 日
Alfonso
2025 年 7 月入住 1 晚
8/10 还可以
Kimberly
与家人出行
2025 年 7 月 8 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
This was a pretty standard airport hotel. Great shuttle service, refreshing pool. I wish it had a snack bar or cafe and I wish it had cocktails at the bar.
Kimberly
2025 年 7 月入住 1 晚
8/10 还可以
Daisy
与配偶出行
2025 年 7 月 8 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Good, safe and clean option but not conveniently located to Madrid’s city center.
Daisy
2025 年 7 月入住 6 晚
6/10 一般
Pablo
2025 年 7 月 7 日
Pablo
2025 年 7 月入住 1 晚
6/10 一般
Andrew
与家人出行
2025 年 7 月 7 日
满意:员工和服务,清洁度
The location is nears to a mall and a relatively short bus ride to Metropolitano Stadium. The stadium is over 3 miles away on foot and it's not a particularly nice walk.
Check in was excellent. The receptionist was very helpful and allowed us late check out and booked us onto the free shuttle bus.
The hotel is very clean and the room was a good size with a nice bathroom and shower.
Breakfast had plenty of choice and the food was tasty.
The pictures and description of the hotel on Expedia are misleading...there is no swimming pool in this hotel.
Sadly it's the little things that are missing that leave an impression. The was a kettle but no cups or even a couple of tea bags in the room...would a couple of tea bags really break the bank?
The dresser has a sheet of glass on it's surface which was cracked.
Andrew
2025 年 7 月入住 1 晚
8/10 还可以
Veronica,Miami
与家人出行
2025 年 7 月 5 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The bathroom was for handicap person and we are not handicapped so it was uncomfortable to shower with a chair in the way.
Gym was full maybe need larger area and more machines.
Staff was friendly, room was clean and beds were comfortable
Veronica
2025 年 6 月入住 1 晚
10/10 超赞
Perla
与家人出行
2025 年 7 月 4 日
满意:清洁度、员工和服务、住宿条件和设施
The hotel was great for a one night stay near the airport with shuttle to and back to the airport.
We stayed only one night so we didn’t have time to enjoyed the hotel. I am sure it was good. We walked to the shopping center and had dinner.
Perla
2025 年 6 月入住 1 晚
10/10 超赞
Natalia
与家人出行
2025 年 7 月 4 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
El hotel es hermoso cerca del aeropuerto lo cual es ideal cuando estas de viaje. Las instalaciones estan bien cuidadas. El servicio de transfer esta muy bien coordinado y puntual. Excelente.