Excellent hotel and staffs. The gentleman gave us a free upgrade to a suite room which made the stay perfect. Very convenient location, you can walk maximum 20 minutes to the famous venues. Will stay again if come again
MINCONG
於 2024 年 7 月住了 2 晚
10/10 優異
Scott
2024 年 7 月 8 日
Scott
於 2024 年 7 月住了 4 晚
10/10 優異
Tsz nga
2024 年 6 月 18 日
讚好:整潔度、職員與服務和客房舒適度
Tsz nga
於 2024 年 6 月住了 1 晚
10/10 優異
Irene Man
2024 年 5 月 12 日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Irene Man
於 2024 年 5 月住了 2 晚
10/10 優異
Yamila (Miami Lakes)
家人同遊
2025 年 7 月 12 日
讚好:整潔度、設施服務和住宿狀況
Excellent location and services, everybody very nice and attentive to our every need, room spacious, breakfast so good and. With a lot more of options!
Yamila
於 2025 年 7 月住了 3 晚
10/10 優異
Ana Yudenia
伴侶同遊
2025 年 7 月 11 日
讚好:設施服務
Excelente lugar en general todo estuvo excelente
Ana Yudenia
於 2025 年 7 月住了 1 晚
10/10 優異
Jonathan
家人同遊, 親子同遊
2025 年 7 月 10 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
AMAZING
Jonathan
於 2025 年 7 月住了 1 晚
10/10 優異
Anita (Victor)
伴侶同遊
2025 年 7 月 10 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
The front desk staff went out of their way to help us access the hotel when the streets were closed for Pride Week Festivities. A lovely young lady (Isthia?)helped us plan our train trip to Segovia. The hotel is gorgeous and has a prime location in the heart of the city.
Anita
於 2025 年 7 月住了 2 晚
10/10 優異
Maria
2025 年 7 月 9 日
讚好:整潔度、設施服務和住宿狀況
Breakfast was delicious, hotel was located in a central area closer to restaurants, places to shop and more.
Staff had an outstanding service*****
Thanks!
Maria
於 2025 年 7 月住了 2 晚
10/10 優異
Benjamin
2025 年 7 月 9 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Perfecto
Benjamin
於 2025 年 6 月住了 5 晚
10/10 優異
Annette (Atlanta)
伴侶同遊
2025 年 7 月 9 日
讚好:整潔度、設施服務和住宿狀況
This property is simply amazing. Location is unbeatable, service is wonderful, rooms are impecable and comofirtable. Room temperature was great and we really enjoyed it especially during the summer heat. Housekeeping did an amazing job and reception and font door personnel were always friendly and helpful.
Annette
於 2025 年 7 月住了 4 晚
10/10 優異
Carmen
2025 年 7 月 8 日
讚好:整潔度、設施服務和住宿狀況
Excellent location, amenities, and friendly staff, among other things.
Carmen
於 2025 年 6 月住了 4 晚
10/10 優異
Fernando
家人同遊, 親子同遊
2025 年 7 月 8 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Excelente ubicación para moverse en metro y pasear por la Gran Via
Fernando
於 2025 年 7 月住了 3 晚
6/10 一般
Carmen
伴侶同遊
2025 年 7 月 6 日
讚好:設施服務
This hotel was very average. We chose it for its central location but we ended up regretting it. LGBT 3 days rally and concerts were right across from our hotel which caused closure of all streets around our hotel with no mode of transport but walking! It was an inconvenience that I think hotel should have shown a gesture by providing discounts.
Carmen
於 2025 年 7 月住了 4 晚
10/10 優異
Linda (New York)
伴侶同遊
2025 年 7 月 6 日
讚好:整潔度、職員與服務和住宿狀況
Lovely hotel. Great location, has everything from great beds, TVs, dining options and fantastic buffet breakfast. Would highly recommend and the staff was exceptional!!!
Linda
於 2025 年 7 月住了 3 晚
10/10 優異
CRISTIAN (Chagrin Falls)
家人同遊
2025 年 7 月 6 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Excellent amenities and great service. Convenient location.
CRISTIAN
於 2025 年 5 月住了 3 晚
10/10 優異
JUNELYS M
家人同遊
2025 年 7 月 5 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Me encantaría volver, muy cálido ambiente y seguro
JUNELYS M
於 2025 年 7 月住了 3 晚
10/10 優異
Steve
伴侶同遊
2025 年 7 月 5 日
讚好:整潔度、設施服務和住宿狀況
This hotel is outstanding. The staff is incredible including the front desk and the bartenders!!!
Steve
於 2025 年 5 月住了 2 晚
8/10 不錯
Kurt
家人同遊
2025 年 7 月 3 日
讚好:整潔度、設施服務和住宿狀況
Great location and helpful staff. Upgraded to a suite. The hotel needs a refresh, but it does not really detract from being good. One thing that was annoying was the housekeeping was subpar. One day the raised the A/C thermostat and open a window. Another day they accidentally unplugged the refrigerator. Another day they took the room entry card that is left in a slot next to door to keep lights on. Had to go to lobby to get another one. Another day they took the washcloths (which were not standard in the towels provided and thus we had to reuedt them) that we requested. Another day they did mot fill bidy gel bottle in shower and i had to go to front desk to request another one. Nothing too serious but annoying. I asked to speak to management about it, but no one talked to me even though front desk indicated they would. This is why I cannot provide 5 stars.