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馬德里親愛酒店的評價

4 out of 5
馬德里親愛酒店
Gran Via 80, Madrid

評價

9.0

卓越

10 分評分，優異；1000 則評價中有 614 則" "
8 分評分，不錯；1000 則評價中有 281 則" "
6 分評分，一般；1000 則評價中有 62 則" "
4 分評分，欠佳；1000 則評價中有 20 則" "
2 分評分，很差；1000 則評價中有 23 則" "

9.0/10 

整潔度

9.0/10 

職員與服務

8.8/10 

設施服務

9.0/10 

住宿狀況

8.8/10 

環保程度

評價

8/10 不錯

真實旅客

讚好：整潔度、職員與服務和設施服務
於 2020 年 1 月住了 5 晚

10/10 優異

Michael

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 6 月住了 5 晚

10/10 優異

真實旅客

於 2019 年 6 月住了 2 晚

8/10 不錯

Chu Kwan

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
最後一日，剃刀被清潔姐姐掉吐，酒店拖鞋三對（未用過）得返一對！
於 2019 年 5 月住了 1 晚

10/10 優異

CHI HONG

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Excellent location
Excellent location and the room is very clean. It is worth the price.
於 2019 年 4 月住了 3 晚

10/10 優異

Moeko

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 2 月住了 3 晚

10/10 優異

Luis

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 3 月住了 6 晚

10/10 優異

Jens

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Nice hotel in Madrid with lots of charm
於 2024 年 3 月住了 4 晚

10/10 優異

Diana

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 3 月住了 4 晚

6/10 一般

FRANCISCO MANUEL

不滿：整潔度和住宿狀況
Mal olor al entrar y limpieza regular.
於 2024 年 2 月住了 1 晚

10/10 優異

Matthew

讚好：整潔度、職員與服務、設施服務和住宿狀況
This establishment truly sets the standard for cleanliness, with impeccably maintained rooms and public areas that left me feeling comfortable and at ease throughout my stay. This hotel is its unbeatable location, with the subway station conveniently located right outside the door. This made it incredibly easy for me to explore the city and get around with ease. Additionally, the surrounding area felt incredibly safe, providing peace of mind during my travels. So many shopping options nearby and a wide variety of dining choices right at your doorstep, there was never a shortage of things to see and taste during my stay. The only minor downside was the overpowering air freshener in the elevator lobby. Omg! it was terrible waiting for the elevator.
於 2024 年 2 月住了 7 晚

10/10 優異

Uli

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Ideale Lage für einen Städte-Trip. Völlig unkompliziert. Geschmackvoll eingerichtet und eine sehr coole Bar auf dem Dach.
於 2024 年 2 月住了 4 晚

10/10 優異

Thomas

於 2024 年 2 月住了 4 晚

8/10 不錯

Polina

於 2024 年 1 月住了 6 晚

10/10 優異

Roxana

讚好：整潔度、職員與服務和住宿狀況
Location,location, location! You don't need the RIU, when you have Dear Hotel!
於 2023 年 11 月住了 3 晚

10/10 優異

Aashish

於 2023 年 12 月住了 2 晚

8/10 不錯

andrea

於 2023 年 12 月住了 1 晚

4/10 欠佳

REINALDO VESUNA

不滿：整潔度、職員與服務和住宿狀況
El servicio al inquilino

8/10 不錯

Celso Luiz

於 2023 年 11 月住了 5 晚

2/10 很差

Magnus

商務旅客
讚好：整潔度、住宿狀況和客房舒適度
不滿：職員與服務
What could have been a great experience was not…
Each hotel is free to set its own prices and what is included and not. In this case the hotel chose not to include breakfast which I find disturbing, but ok as I simply just add the fee to get a fair comparison when deciding between various hotels. Upon check-in I was again informed that breakfast was not included but available for an extra charge and that I had to preorder/make a reservation. As soon as I came into the room I went to the breakfast reservation page only to find that first available slot was after 930!!! Breakfast is by far the most important meal of the day and not having breakfast totally ruins the day. It doesn't matter if the room looked this or that way, of the pillow was soft or hard, if there was a peekaboo shower, a bath tub or rain shower or whether or not the slippers were comfy or not. Without breakfast the entire stay was totally useless. In the end I’m glad I wasn’t charged 20 Euros for the non existing breakfast. Will have to think more carefully before choosing my next hotel.
於 2023 年 11 月住了 1 晚

8/10 不錯

Ismael

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Hotel is in a very good location, walkable distance from interesting places. Hotel needs some maintenance, replace carpets, etc. Breakfast is good, however the area is small compared with hotel size and you need to reserve a time. Front desk Adrian and Paula were very helpful. Raul and the guys at restaurant were also very polite and attentive.
於 2023 年 11 月住了 3 晚

10/10 優異

Josué

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Great Location!
於 2023 年 10 月住了 3 晚

4/10 欠佳

mariana

不滿：整潔度、職員與服務、住宿狀況和客房舒適度
El hotel es muy pequeño la limpieza nada buena la ubicación buena el wifi nunca funcionó camas incomodas
於 2023 年 10 月住了 3 晚

10/10 優異

Maikel Marquez

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Everything excellent. Thanks Dear Hotel Madrid.
於 2023 年 10 月住了 6 晚

10/10 優異

Dena

於 2023 年 10 月住了 2 晚

8/10 不錯

FABIO

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Ok
Ok
於 2023 年 9 月住了 2 晚

10/10 優異

Helen

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Great location
Great base for a trip to Madrid, quite close to the palace, cathedral, opera house, fabulous shopping and some great green park space. Madrid is a great city for site seeing, eating, drinking, shopping and just enjoying yourself
於 2023 年 9 月住了 4 晚

10/10 優異

Leon Frazier

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Staff was amazing. My wife and I celebrated our 13th wedding anniversary in Spain. Dear Hotel was a great choice. Very friendly people and they even gave us a list of dining options!
於 2023 年 9 月住了 5 晚

10/10 優異

Robin

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Great stay in Madrid
Dear Hotel is so well located to all of the major sites around Madrid. Just across the street from Plaza Espana - it’s easy to navigate back to whether by taxi or foot! Just a note - hotel has no ice to offer; must pay 10 euros. However there is a convenience store close by! The coffee in the room is a packet of instant. If you love coffee, pack your via Starbucks!! They just have one pillow per person but will bring you an extra if you ask! The wifi was a bit slow. It does not have an iron or a microwave in the room. It has small fridge and a water refill station at end of hallway! The room was small, but enough room for two big suitcases & 2 ppl. We had a deluxe room with tiny balcony on the 11 th floor. The shower was great and strong flow - even on a high floor. The bath towels were great & they offer a robe. The rooftop bar was great for winding down after exploring for the day. The sunset was beautiful from up there. If you want to go anywhere on the train ( Atocha station) be sure to buy ticket ahead. Trains fill up fast! Overall a great hotel, staff friendly and helpful and so easy to walk to places to explore.
於 2023 年 9 月住了 3 晚

6/10 一般

Gabriel

於 2023 年 9 月住了 3 晚

10/10 優異

francine ellen

多人同遊
讚好：整潔度和職員與服務
Staff Lovely and accommodating. Convenient location.
於 2023 年 9 月住了 7 晚

8/10 不錯

Michael

多人同遊
讚好：職員與服務、設施服務和住宿狀況
zentral gelegene Unterkunft beim Plaza de Espana.
於 2023 年 9 月住了 3 晚

10/10 優異

Emily

讚好：整潔度、職員與服務、設施服務和住宿狀況
Great location for tourists! The hotel was extremely clean, and had a great rooftop!
於 2023 年 9 月住了 3 晚
Guest Relations Manager 於 2023年9月12日的回應
Dear Emily,Thank you for sharing with us your impressions after your stay at Dear Hotel Madrid.We are excited to read that you give us 5 stars on everything! This shows that you foundcomfort within the hotel, which is one of our aims.We hope you can come back soon to your new home in Madrid.Kind regards,

10/10 優異

Rosa

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Great hotel and location!
於 2023 年 8 月住了 4 晚
Guests Relations Manager 於 2023年9月5日的回應
Dear Rosa, Thank you for sharing with us your impressions after your stay at Dear Hotel Madrid. We are excited to read that you give us 5 stars on everything! This shows that you found comfort within the hotel, which is one of our aims. We hope you can come back soon to your new home in Madrid. Kind regards,

8/10 不錯

Andria

家人同遊
讚好：整潔度、職員與服務和住宿狀況
The rooms were clean and spacious and the hotel was in a good location. Most of the staff were nice but the staff from the bar were rude. The hotel had no ice machines and the rooms had no irons which I thought was unusual.
於 2023 年 8 月住了 3 晚
Dear Hotel Madrid 於 2023年9月1日的回應
Dear Andria,We would like to thank you for the time you have dedicated to express your opinion about yourlast visit because that gives us the opportunity to clarify that both services that you mentioned that were missing during your stay were at your entire disposal just asking reception desk. Please, do not hesitate to contact them next time, because if this are the only small things that are separating us from the 5, we are sure next time you will rate us with the maximum possible note :)Best regards and see you soon!

10/10 優異

Werner (Hamburg)

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Die Umgebung
於 2023 年 8 月住了 3 晚

8/10 不錯

Anne

家人同遊
讚好：整潔度、職員與服務和設施服務
Front of house staff very helpful, breakfast waiting staff friendly and helpful, rooms very clean and well equipped. Location very accessible for shops, taxis, metro .
於 2023 年 8 月住了 3 晚

10/10 優異

Rochelle

多人同遊
讚好：整潔度、職員與服務和住宿狀況
Great location
於 2023 年 7 月住了 2 晚

10/10 優異

Martin

讚好：職員與服務和住宿狀況
A lovely place. Clean and cosy envirememt
於 2023 年 7 月住了 3 晚

10/10 優異

robert

伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
My wife and I stayed in Dear Hotel for a week in July 2023. We enjoyed the central location and easy subway access. There are many nice restaurants in the immediate area. The staff is very helpful and friendly, all speaking very good English. The rooms are small, as is normal for an inner-city hotel, but clean and well equipped.
於 2023 年 7 月住了 7 晚

10/10 優異

Leovanis

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
muy buena
於 2023 年 7 月住了 3 晚

8/10 不錯

David

伴侶同遊
讚好：整潔度和職員與服務
Good location. Bathroom was spacious. Room soundproofing could use work - you could hear neighbors.

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
We liked the refillable water idea. The location of the water filter was accessible. I would have preferred cotton sheets.
於 2023 年 7 月住了 3 晚

10/10 優異

Chun

於 2023 年 7 月住了 2 晚

10/10 優異

sara

家人同遊
讚好：整潔度、職員與服務和住宿狀況
This hotel was AMAZINGGG
於 2023 年 7 月住了 1 晚

10/10 優異

Sarah

伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
We enjoyed a quick two night stay at Dear Hotel Madrid in a standard room with a terrace on the 7th floor. Room was small but well equipped, view was great and windows were very soundproofed. A/C worked well & mattress was comfortable. Only two king sized pillows on bed, fyi, for those who like multiple pillows (they’ll send up extras if asked). Terrace was a little small & terrifying so we didn’t sit out there but instead enjoyed looking out with the door open. Hotel itself is located in a busy area but easily walkable to the palace/Temple of Debod/theaters/tons of restaurants. Hotel carpet looking a little worn and lobby very no-frills, but we didn’t mind that. Rooftop bar was small but nice, as was fun rooftop plunge pool. Reception extremely friendly and helpful with setting up airport transfers, restaurant recommendations, and sending up an extra pillow to the room.
於 2023 年 7 月住了 2 晚

10/10 優異

Marcelo

家人同遊
讚好：整潔度、職員與服務和住宿狀況
Great location and clean hotel. I would probably update the bathrooms
於 2023 年 7 月住了 3 晚

10/10 優異

DEKEL

於 2023 年 6 月住了 2 晚

10/10 優異

David

伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
My favorite hotel of the trip. Super nice staff and breakfast was good. Located in the middle of everything.
於 2023 年 6 月住了 3 晚

10/10 優異

Timothy

讚好：整潔度、職員與服務和住宿狀況
Great location.
於 2023 年 6 月住了 3 晚