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里賈納酒店的評價

4 out of 5
里賈納酒店
Alcala 19, Madrid, Madrid

評價

9.6

完美

10 分評分，優異；2115 則評價中有 1795 則" "
8 分評分，不錯；2115 則評價中有 247 則" "
6 分評分，一般；2115 則評價中有 41 則" "
4 分評分，欠佳；2115 則評價中有 17 則" "
2 分評分，很差；2115 則評價中有 15 則" "

10/10 

整潔度

9.8/10 

職員與服務

9.6/10 

設施服務

9.8/10 

住宿狀況

9.4/10 

環保程度

評價

10/10 優異

真實旅客

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 2 月住了 5 晚

2/10 很差

Yali

於 2023 年 8 月住了 4 晚

10/10 優異

Wing Yee Julia

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Family trip
Staff are nice and polite. Very good breakfast buffet.
於 2023 年 7 月住了 6 晚

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
除了房間內的隔音稍微差一點，整體都很好，有機會的話會想再來住
於 2021 年 9 月住了 1 晚

10/10 優異

Jannet

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Nice property, incredible staff Love the property
於 2024 年 5 月住了 4 晚

8/10 不錯

Maria

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Me gusta el hotel por su ubicacion y que esta moderno
於 2024 年 5 月住了 2 晚

8/10 不錯

Maria

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Bastante bien el hotel
於 2024 年 5 月住了 2 晚

10/10 優異

henry

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Cleaness snd staff
於 2024 年 5 月住了 3 晚

10/10 優異

Nushrat

讚好：整潔度、職員與服務、設施服務和住宿狀況
It was a great location. Everything was walkable distance.
於 2024 年 5 月住了 4 晚

10/10 優異

CARLOS SALINAS

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Está cerca de todo lo turístico, museos, restaurantes, puerta del sol, plaza mayir, teatros
於 2024 年 5 月住了 3 晚

10/10 優異

Samantha

讚好：整潔度、設施服務和住宿狀況
Very well-located hotel in the centre of all the action. Hotel room is very comfortable. Good sound-proofing and the gym is super nice! Breakfast buffet is amazing, they have a very diverse and extensive spread. Would definitely consider returning!
於 2024 年 5 月住了 1 晚

10/10 優異

Stephanie

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
I liked the facility, the area, and the staff. I liked the Hotel breakfast. I did not like the fact that the restaurant next door had it's kitchen closed when all normal people have dinner.
於 2024 年 5 月住了 7 晚

10/10 優異

Jaime Eduardo

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Excellent stay!
於 2024 年 5 月住了 3 晚

8/10 不錯

James

讚好：整潔度和住宿狀況
.
於 2024 年 4 月住了 3 晚

10/10 優異

FRANKLIN

Excelente hotel excelente ubicación caro pero bueno
於 2024 年 2 月住了 4 晚

10/10 優異

Delia Rosalba

讚好：整潔度、職員與服務、設施服務和住宿狀況
Excelente ubicación y servicio
於 2024 年 5 月住了 1 晚

10/10 優異

María Teresa Elizondo

多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Muy céntrica y área muy bonita
於 2024 年 4 月住了 3 晚

10/10 優異

Jan

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
We absolutely loved our stay at this hotel. Everyone was very nice and attentive, they made sure we had the information we needed and that everything in our room worked properly. The hotel's location is great, you're near the Gran Via, the Plaza Mayor, the Palacio Real and Catedral de Almudena, the Puerta de Alcalá, and various museums as well as great restaurants, including MasterChef; you're within walking distance of most of these places and the Mercado de San Miguel, which is a great and exciting place to eat and buy things. We want to particularly thank Gonzalo, Jesús, Alvaro and Gloria for making our stay a great one, your service and warmth made a great difference for us. ¡¡Muchas gracias!! El servicio del equipo fue espectacular. ¡Esperamos verles pronto!

8/10 不錯

Doug

家人同遊, 伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
I left a very good review overall for the property. My only issue is that I tried for months to tell the hotel we wanted a king bed, not a double bed. That’s what I booked - plus I messaged the hotel through Expedia to confirm. Instead, my husband and I spent our anniversary in two separate beds pushed up against each other. Very weird. Otherwise, it was great. BTW, I didn’t really get any VIP upgrades or perks that I’m aware of, but maybe we missed that?
於 2024 年 4 月住了 5 晚

10/10 優異

JUAN HILARIO

讚好：整潔度
於 2024 年 5 月住了 3 晚

10/10 優異

Christine

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The staff was extremely accommodating, helpful, and friendly. The hotel was clean & beautifully renovated. The location was right in the heart of everything!
於 2024 年 4 月住了 7 晚

10/10 優異

Masamichi

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
部屋が最近リニューアルされたのか、とても綺麗でした。 繁華街の真ん中で観光にも食事にも便利な立地、スタッフも親切で、唯一の不満はバスタブがないことだけでした。
於 2024 年 4 月住了 3 晚

10/10 優異

Wonhee

讚好：整潔度、職員與服務、設施服務和住宿狀況
The best area you could stay in Madrid! Staff was super helpful and the transportation is super nearby.
於 2024 年 5 月住了 2 晚

10/10 優異

kat (Sunnyvale)

讚好：整潔度、職員與服務、設施服務和住宿狀況
Lovely hotel. Staff super kind and accommodating. I’d def stay there again.
於 2024 年 5 月住了 2 晚

10/10 優異

Anne

讚好：設施服務
The front desk and all personell were friendly and very helpful. The rooms very clean and comfortable.
於 2024 年 4 月住了 1 晚

10/10 優異

Michelle

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Great hotel. I would stay there again.
於 2024 年 4 月住了 2 晚

10/10 優異

Patricia (Falls Church)

讚好：整潔度和職員與服務
As a platinum Expedia member, I received a nice upgrade to my room. After plumbing problems were discovered and proved to be difficult to repair, I was moved to an even nicer room. The staff couldn’t have been more accommodating and lovely.
於 2024 年 4 月住了 5 晚

10/10 優異

Alok

伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
The location of this hotel is excellent. Everything iswas within walking distance . The staff were extremely sweet and nice. We had an incident there and the staff and management were so helpful. I have absolutely nothing negative to say. Will definitely stay again.💕
於 2024 年 4 月住了 4 晚

10/10 優異

Iliana

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Excelente ubicación, muy acogedora y limpia y sobre todo el personal muh atento. El Buffet de desayuno el mejor que he probado. Las habitaciones muy bonitas, limpias y comodas.
於 2024 年 4 月住了 6 晚

10/10 優異

Julia

讚好：整潔度、職員與服務、設施服務和住宿狀況
Wonderful boutique hotel with exceptional staff. Trullly made me feel at home for the two nights that I stayed there.
於 2024 年 4 月住了 2 晚

10/10 優異

ALBERTO

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
One of the best hotel in the heart of Madrid!
於 2024 年 4 月住了 6 晚

10/10 優異

Andrea Marie

伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
I really enjoyed staying at Hotel Regina in Madrid! The room was lovely (although the lighting in the bathroom was awful for putting on makeup lol!) and clean. The staff was wonderful & the location couldn’t be beat. I would recommend this hotel and stay here again myself!
於 2024 年 4 月住了 4 晚

10/10 優異

Emanuel

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Loved this hotel, can’t wait to stay there again. The service as 10/10.
於 2024 年 4 月住了 3 晚

10/10 優異

Jorge

於 2024 年 4 月住了 2 晚

10/10 優異

ALBERTO

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
We always stay at the Regina when we travel to Madrid and the reason is just one: They are the best in town!
於 2024 年 4 月住了 1 晚

10/10 優異

llamas

讚好：整潔度、職員與服務、設施服務和住宿狀況
Tnodo muy bien
於 2024 年 4 月住了 1 晚

10/10 優異

Chaorong

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Great location and room
於 2024 年 4 月住了 3 晚

10/10 優異

Elizabeth

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Ubicación y limpieza del hotel
於 2024 年 4 月住了 2 晚

10/10 優異

Richard

讚好：整潔度、職員與服務和住宿狀況
Exquisite everything. Top Notch! My wife had been recommended this hotel and I had my reservations about paying extra for a 4 star but well worth it in the end.
於 2024 年 4 月住了 6 晚

10/10 優異

Noel

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Loved the location. The staff was great. The room was upgraded and was huge with a view of the street, which was bustling and beautiful. The room was modern and shower was amazing!
於 2024 年 4 月住了 3 晚

10/10 優異

Enrique

讚好：整潔度和職員與服務
This is a very fine hotel. My personal opinion is that hotel staff is fully committed to customer service. You can live that at any place in the facility. Keep making a good job.
於 2024 年 4 月住了 3 晚

10/10 優異

Mark

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Great hotel! Location is perfect. Walkable to all major attractions. Lots of dining and shopping options. Will come back.!
於 2024 年 4 月住了 3 晚

10/10 優異

Jesus

讚好：整潔度、職員與服務和住宿狀況
Excelent place to stay! Loved it!
於 2024 年 4 月住了 3 晚

8/10 不錯

Olicia

於 2024 年 4 月住了 2 晚

10/10 優異

Jerry

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The staff were so helpful. The rooms were very clean and comfortable. Great location in a busy city! M. Ingrassia
於 2024 年 4 月住了 2 晚
Dianna Mae P. Vegilia 於 2024年4月18日的回應
Dear Jerry,Thank you very much for your review.We were pleased to hear that you appreciated the friendliness and assistance of our team members and enjoyed your stay with us. We look forward to welcoming you back again soon.Sincerely,Dianna Mae P. VegiliaGuest Experience ManagerHotel Regina

10/10 優異

Yuiza

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
This is the second time staying in this hotel and we will for sure come back. We love it. This is a luxury hotel. Super beautiful, very comfortable and with amazing staff. The location is perfect. In a very clean, pretty and safe area. Also it's walking distance from Madrid's top attractions. I highly recommend it.
於 2024 年 4 月住了 2 晚

10/10 優異

llamas

讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2024 年 4 月住了 1 晚

10/10 優異

Catherine

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Beautiful hotel! The hotel was very clean and the room was very spacious! The staff were very accommodating! The breakfast buffet offered something for everyone!
於 2024 年 4 月住了 3 晚
Dianna Mae P. Vegilia 於 2024年4月18日的回應
Dear Catherine,Thank you very much for your review.We are pleased to read that you had a brilliant stay with us, we have personally conveyed your feedback to the teams and they are all very happy to know that they made your stay even more special.Once again thank you for supporting us and we look forward to welcoming you back soon to our hotel.Sincerely,Dianna Mae P. VegiliaGuest Experience ManagerHotel Regina

10/10 優異

Carlos (Union City)

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The best part was the staff. Everything else was excellent, but the staff really made the difference. They were friendly, caring, and very helpful.
於 2024 年 4 月住了 3 晚

10/10 優異

Liliana

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
El hotel está muy bien ubicado, las instalaciones son nuevas, el desayuno muy bueno, en el cuarto se agradece que te dejen algunas cosas de limpieza como cepillo de dientes, rastrillo, entre otras; también dejan a parte de la secadora plancha para el cabello que es una maravilla. El personal es muy atento, la habitación que nos tocó tenía balcón y el panorama es muy agradable, sin duda lo recomiendo.
於 2024 年 3 月住了 3 晚