The staff is excellent. They anticipate and plan for your every need. Ivan and Carlos at the door were excellent. Elizabeth and Pricilla in the spa were great as well. So was the lady that did my pedicure. All of the staff from the door to the service in rooms and room dining, concierge and reception were excellent. I would definitely recommend you stay here. I loved every minute.
Dolores
於 2024 年 2 月住了 5 晚
10/10 優異
Maria (Miramar)
伴侶同遊
2024年1月12日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Breakfast and afternoon tea delicious.
Detail customer service
Maria
10/10 優異
Khalil
2024年1月11日
讚好:住宿狀況
We had a wonderful time in this hotel. Was the first time we stayed there in Madrid , I had stayed in other hotels that are five stars but this one is more like 10. Everyone was wonderful. Thank you for the attention, next time in Spain I will only stay there., no need to look anywhere else.
Khalil
於 2024 年 1 月住了 3 晚
10/10 優異
Joost
商務旅客
2023年12月29日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Fantastic
Joost
於 2023 年 12 月住了 2 晚
10/10 優異
Kamilla
家人同遊
2023年12月28日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Kamilla
於 2023 年 12 月住了 2 晚
10/10 優異
Abdulrahman
家人同遊
2023年12月26日
讚好:職員與服務、設施服務和住宿狀況
Hospitality was great, extremely helpful and gave us a lot of recommendations for area’s to visit and travel tips. Lovely place definitely recommend if your visiting Madrid.
Abdulrahman
於 2023 年 12 月住了 3 晚
10/10 優異
jacob
2023年11月26日
讚好:整潔度、職員與服務、設施服務和住宿狀況
jacob
於 2023 年 11 月住了 2 晚
10/10 優異
Francisco
2023年11月17日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Un hotel excepcional
No cabe duda que la diferencia entre un hotel de lujo y uno excepcional es su gente. Este es el caso. Felicitaciones al equipo de MO Ritz Madrid, nos han hecho sentir en casa