Melia Madrid Serrano

Property class: 4

Choose dates to view prices

Located close to U.S. Embassy and Movistar Arena, Melia Madrid Serrano provides a terrace, dry cleaning/laundry services and car hire on-site. Stay connected with free in-room WiFi, and guests can find other amenities, such as a bar and a gym.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Free Wi-Fi
  • Air-conditioning
  • Gym
The current price is HK$1,719
HK$1,891 total
includes taxes & fees
15 Nov - 16 Nov

Room options

Available filters for rooms
Showing 27 of 27 rooms

View all photos for Communicated Room (Premium)

A modern hotel room with a large bed, a flat-screen TV mounted on the wall, a small table, and a view of the hallway.

Communicated Room (Premium)

10.0 out of 10
Exceptional
(2 reviews)
  • 538 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds OR 4 Single Beds

View all photos for The Level Room

A hotel room with a large bed, a desk with a chair, a small table with chairs, a television, and a plant.

The Level Room

8.6 out of 10
Excellent
(8 reviews)
  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Premium Room (The Level)

A modern hotel room with a bed, a TV, a dining table, a sofa, and a potted plant.

Premium Room (The Level)

9.0 out of 10
Wonderful
(2 reviews)
  • 344 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Premium Room, Bathtub (Grand, The Level)

A modern hotel room with a bed, a sofa, a round coffee table, and a potted plant.

Premium Room, Bathtub (Grand, The Level)

10.0 out of 10
Exceptional
(1 review)
  • 344 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds and 1 Double Sofa Bed

View all photos for Junior Suite (The Level)

A hotel room with a large bed, bedside lamps, a nightstand, a bookshelf, and a window with curtains.

Junior Suite (The Level)

10.0 out of 10
Exceptional
(1 review)
  • 431 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed OR 2 Single Beds and 1 Double Sofa Bed

View all photos for Supreme Room

A modern hotel room with a bed, a dining table with a vase of flowers, a television, and a lamp.

Supreme Room

9.0 out of 10
Wonderful
(19 reviews)
  • City view
  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Premium Room, Bathtub (Grand, The Level, (2+2))

A modern hotel room with a bed, a sofa, a round coffee table, and a potted plant.

Premium Room, Bathtub (Grand, The Level, (2+2))

  • 344 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed OR 2 Single Beds

View all photos for Triple Room

A modern hotel room with a large bed, a sofa, a dining table, and a small round table.

Triple Room

9.4 out of 10
Exceptional
(13 reviews)
  • 280 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds and 1 Double Sofa Bed

View all photos for Premium Room, Bathtub (Grand, The Level, (2+1))

A modern hotel room with a bed, a sofa, a round coffee table, and a potted plant.

Premium Room, Bathtub (Grand, The Level, (2+1))

10.0 out of 10
Exceptional
(2 reviews)
  • 344 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds and 1 Double Sofa Bed

View all photos for Junior Suite (The Level (2+2))

A hotel room with a large bed, bedside lamps, a nightstand, a bookshelf, and a window with curtains.

Junior Suite (The Level (2+2))

10.0 out of 10
Exceptional
(2 reviews)
  • 431 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed OR 2 Single Beds and 1 Double Sofa Bed

View all photos for Junior Suite (The Level (3+1))

A hotel room with a large bed, bedside lamps, a nightstand, a bookshelf, and a window with curtains.

Junior Suite (The Level (3+1))

  • 431 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed OR 2 Single Beds and 1 Double Sofa Bed

View all photos for Communicated Room (Premium, (4+1))

A hotel room with a bed, bedside table, lamp, and a view of the hallway.

Communicated Room (Premium, (4+1))

  • 538 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds OR 4 Single Beds

View all photos for Premium Room (The Level, (3 Ad))

A modern hotel room with a bed, a TV, a dining table, a sofa, and a potted plant.

Premium Room (The Level, (3 Ad))

  • 344 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Premium Room (The Level, (2+1))

A modern hotel room with a bed, a TV, a dining table, a sofa, and a potted plant.

Premium Room (The Level, (2+1))

  • 344 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Family Room (3+1)

Room

Family Room (3+1)

10.0 out of 10
Exceptional
(3 reviews)
  • 301 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed OR 2 Single Beds and 1 Double Sofa Bed

View all photos for Melia Room, Patio Garden View

A hotel room with two beds, a desk, a chair, a TV, and a window with curtains.

Melia Room, Patio Garden View

  • Garden view
  • 237 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Melia Room, Exterior View

A hotel room with two beds, a desk, a chair, a TV, and a window with curtains.

Melia Room, Exterior View

7.0 out of 10
Good
(2 reviews)
  • City view
  • 237 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Premium Room, Bathtub (The Level)

A hotel room with a bed, a sofa, a round table with a bottle and glasses, and a potted plant.

Premium Room, Bathtub (The Level)

  • 344 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Premium Room, Bathtub (The Level, (2+1))

A hotel room with a bed, a sofa, a round table with a bottle and glasses, and a potted plant.

Premium Room, Bathtub (The Level, (2+1))

10.0 out of 10
Exceptional
(2 reviews)
  • 344 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed OR 2 Single Beds and 1 Double Sofa Bed

View all photos for Suite (The Level)

A modern hotel room with a large bed, a desk, and a television.

Suite (The Level)

  • City view
  • 538 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed OR 2 Single Beds and 1 Double Sofa Bed

View all photos for Suite (The Level, (2+2))

A modern hotel room with a large bed, a desk, and a television.

Suite (The Level, (2+2))

  • City view
  • 527 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Communicated Room (Supreme)

A hotel room with a large bed, a desk, two chairs, a small table, and a window with a view of trees.

Communicated Room (Supreme)

  • City view
  • 495 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds OR 4 Single Beds

View all photos for Communicated Room (Melia, The Level)

A modern hotel room with a large bed, a round table, a chair, and a TV.

Communicated Room (Melia, The Level)

  • 495 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Communicated Room (Grand Premium, The Level)

A modern hotel room with a bed, a sofa, a round coffee table, and a potted plant.

Communicated Room (Grand Premium, The Level)

  • Garden view
  • 431 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds OR 4 Single Beds

View all photos for Family Room

Room

Family Room

8.8 out of 10
Excellent
(3 reviews)
  • 269 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds and 1 Double Sofa Bed

View all photos for Melia Room

A hotel room with two beds, a desk, a chair, a TV, and a window with curtains.

Melia Room

9.2 out of 10
Wonderful
(42 reviews)
  • 237 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Premium Room

A modern hotel room with a large bed, a flat-screen TV mounted on the wall, a small table, and a view of the hallway.

Premium Room

9.0 out of 10
Wonderful
(12 reviews)
  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

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About the area

Located in Salamanca, a neighbourhood in Madrid, Melia Madrid Serrano is near a metro station. Gran Via and Puerta del Sol are notable landmarks, and the area's natural beauty can be seen at El Retiro Park. Looking to enjoy an event or a match? See what's going on at Movistar Arena or Bernabéu Stadium. Spend some time exploring the area's activities, including golfing. Visit our Madrid travel guide
Map
Calle de Claudio Coello, 139, Madrid, Madrid, 28006

What's nearby

  • A modern plaza with a central monument, surrounded by contemporary buildings with glass facades.
    Paseo de la Castellana
    1 min walk - 0.0 km
  • A large, empty stadium with blue seats and a green field.
    Bernabéu Stadium
    3 min drive - 2.2 km
  • A large glass conservatory with a pond in front.
    El Retiro Park
    3 min drive - 1.8 km
  • U.S. Embassy
    2 min walk - 0.2 km
  • ABC Serrano
    5 min walk - 0.5 km

Getting around

  • Nunez de Balboa Station
    6 min walk
  • Madrid Recoletos Station
    20 min walk
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    12 min drive

Restaurants

  • Religion Speciality Coffee
    2 min walk
  • Castizo
    3 min walk
  • Asador de Aranda
    2 min walk
  • Ronda 14
    2 min walk
  • Restaurante Thong
    4 min walk

About this property

Melia Madrid Serrano

  • Upscale hotel near U.S. Embassy
  • Located close to Movistar Arena and Bernabéu Stadium, Melia Madrid Serrano provides a terrace, dry cleaning/laundry services and car hire on-site. Stay connected with free in-room WiFi, and guests can find other amenities, such as a bar and a gym.
  • Other perks at this hotel include:
    • A seasonal outdoor pool along with sunloungers, pool umbrellas and a lifeguard on site
    • Buffet breakfast (surcharge), babysitting (surcharge) and a front desk safe
    • Free newspapers, tour/ticket information and wedding services
    • A computer station, meeting rooms and luggage storage
    • Guest reviews give top marks for the helpful staff and first-rate property condition
  • Room features
  • All 307 rooms offer comforts, such as premium bedding and pillow menus, in addition to thoughtful touches, such as laptop-friendly workspaces and air conditioning.
  • More amenities include:
    • Highchairs, baby baths and free infant beds
    • Bathrooms with free toiletries and hairdryers
    • LCD TVs with satellite channels
    • Recycling, electric kettles and heating

Awards and affiliations

  • Eco-certified property
  • This property is certified by this third-party sustainability certification scheme: Ecostars. For more information on what this certification requires and verifies, please visit their website.

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HK$1,628 total
includes taxes & fees
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Frequently asked questions

Does Melia Madrid Serrano have a pool?

Yes, this property has a seasonal outdoor pool. Pool access is from noon to 7:00 PM.

How much does it cost to stay at Melia Madrid Serrano?

As of 23 Oct 2026, prices found for a 1-night stay for 2 adults at Melia Madrid Serrano on 15 Nov 2026 start from HK$1,719, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Melia Madrid Serrano pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Melia Madrid Serrano?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Melia Madrid Serrano?

Checkout is at noon.

Where is Melia Madrid Serrano located?

Located in Salamanca, this hotel is within 1 mi (2 km) of U.S. Embassy and El Retiro Park. Bernabéu Stadium and Movistar Arena are also within 2 mi (3 km). Nunez de Balboa Station is 6 minutes by foot and Gregorio Maranon Station is 9 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Melia Madrid Serrano Reviews

9.2

Wonderful

9.4

Cleanliness

9.0

Amenities

9.2

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 674 out of 986 reviews
Rating 8 - Good. 204 out of 986 reviews
Rating 6 - Okay. 71 out of 986 reviews
Rating 4 - Poor. 15 out of 986 reviews
Rating 2 - Terrible. 22 out of 986 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location and great breakfast -bar
Stayed 3 nights in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast. Good staff Bed and sheets were awesome
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
such a great warm welcoming from the front desk. the room was clean, the pool view was amazing. it was a great experience for me and my partner staying in the hotel!
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing service and excellent location
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely room, plenty of choice for breakfast and a good vibe at the balcony bar (although music playlist was very questionable). Would recommend for a city break as the location is excellent
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Amazing staff, very professional, perfect location for visiting the city.
Stayed 8 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
GREAT stay for families !! Great location!
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Great location , super nice staff . Good breakfast , everything was spot on . Will stay there again
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and spacious room. Good location. Very good breakfast.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
All of the above plus great location.
Stayed 4 nights in Dec 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was very nice
Stayed 2 nights in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
The room was the nicest room I’ve ever stayed in
Stayed 1 night in Nov 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Delicious breakfast, rooms could be updated! Lobby is nice and area around is ideal for madrid
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
The front reception staff was great and helpful. The door man were always willing to help…
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely stay

We only stayed one night but the hotel was lovely. The bathroom had a big tub we didn’t get to use but the kids (and myself) would definitely love if we had more time.
Stayed 1 night in Sep 2025
Verified review

6/10 Okay

Liked: Staff & service
The hotel is very well located. The breakfast is very good and the staff friendly. Our room needed updating, smelled like mold and was a bit noisy.
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities
Property is clean with nice breakfast choices. Hotel staff are professionals and helpful. There are a few restaurants around the hotel areas. But you need to take taxi to go to central. Enjoy our stays!
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was perfect and conventiently located to many areas of interest in town. I would HIGHLY recommend.
Stayed 1 night in Sep 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay

Clean and walking to some good restaurants. Taxi from airport was a flat rate , 33 EUR, which was great. To city center like Royal palace was 14 EUR, a bit far.
Stayed 1 night in Aug 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel. Great breakfast. The staff is ok, maybe they could be a little more helpful and attentive. I chose a special room in “the level” and when I asked for information in the regular reception area about breakfast, the man rudely dismissed me by saying, oh you’re in the level, yo need to go to the other reception for information. I only wanted to know the time for breakfast and checkout. Then had to wait until the person in the level reception finished checking in a guest only to ask a simple question that could have been solved by the first rude man. Apart from that the hotel is a good option if you have to stay in Serrano
Stayed 1 night in Mar 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was clean , the halls were often dirty with people’s food trays outside for full day Staff at front desk arrogant not very flexible or helpful lots of chatting amongst themselves For a 500 per night hotel you expect a little more Bar was very nice nice coffees and drinks
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. We were impressed by the service. Breakfast superb offering a good variety of fruit, dairy, meats and bread. Every detail counts
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Professional, courteous staff, clean rooms, great location to the Serrano neighborhood. Breakfast is great. Would definitely stay here again.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was so helpful, they went out of their way to help us.
Stayed 3 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff helpful and nice, location is a bit removed from sites and shopping. Great breakfast. Rooms could use some updating, but overall very nice experience!
Stayed 2 nights in Jun 2026