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中心 II 智慧出租精選的評價

中心 II 智慧出租精選
Gran Via 48, Madrid, Madrid

評價

9.2

卓越

10 分評分，優異；1472 則評價中有 1019 則" "
8 分評分，不錯；1472 則評價中有 360 則" "
6 分評分，一般；1472 則評價中有 49 則" "
4 分評分，欠佳；1472 則評價中有 28 則" "
2 分評分，很差；1472 則評價中有 16 則" "

9.4/10 

整潔度

9.0/10 

職員與服務

9.0/10 

設施服務

9.4/10 

住宿狀況

10/10 

環保程度

評價

6/10 一般

LOSA (香港)

伴侶同遊
讚好：職員與服務
酒店位置很好很近購物大道，食肆樓下週邊就有，非常方便。 酒店設施一般，房間空間很寬躺和擁有廚房和洗衣機，只是他們不提供每日執房服務，如有需要，酒店可以提供但每次需要收取15歐羅。同時毛巾方面，酒店會在首日把所租天數的毛巾全部給你，酒店不會每日幫你更換。 另外所提供的毛巾數量也不是每天一套，例如我住了三個晩上，酒店只提供兩套給我，我特意向前枱查詢此事，他們的答覆是我們酒店不會為客人提供每日一套毛巾的，我本人覺得我付的是四星酒店價錢但卻住了Airbnb! 如果按這種服務質素，我可以有其他更好的選擇！更重要的是我在Expedia訂房時，網站內並沒有特別聲明此等服務，我是check-in才知道！這是一家性價比不高的酒店！
於 2020 年 1 月住了 3 晚
Javier. Frontdesk. 於 2020年2月19日的回應
Dear Losa, First of all we'd like to thank you for sharing your opinion with us, we really value every guest's impressions. The building is indeed really well located and you'll find everything you need nearby (museums, restaurants, shops and supermarkets...) The non included daily housekeeping is well detail in Expedia and our website, we also send a welcoming message to our guests with all the information needed. There is a set of towels prepared for each guest that is going to stay at the apartment, and it is supposed to last 6 days, after that period we can change them of course but, if you want a daily change you can always order an extra cleaning. Our frontdesk staff will attend your petitions always and we'll find a solution for your needs with the best of our smiles. Finally, we want to apologize if there were some misunderstandings or communication issues, this won't happen again. Best regards,

10/10 優異

xulu

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
公寓型酒店太棒了，满足了中国胃！
於 2019 年 2 月住了 3 晚
Lara M. - Front Desk 於 2019年2月22日的回應
Dear Guest, Thank you very much for your comment. We are glad to have met your expectations. If you may, do not hesitate to recommend us. We hope to see you again on your next visit to Madrid. Kind regards,

6/10 一般

CHIYA

讚好：客房舒適度
於 2019 年 2 月住了 3 晚
Front Desk 於 2019年2月13日的回應
Dear Chiya, Thank you for your review, We hope to see you very soon in Gran Via Capital. It is very nice to see that you liked Madrid and our location. Please come back soon to enjoy Gran Via Capital and Madrid! Best rergards, Front Desk

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 1 月住了 3 晚
Alberto-Frontdesk 於 2019年2月10日的回應
Dear guest, Thank you for your review. We hope to see you very soon in Gran Via Capital. Best regards,

8/10 不錯

真實旅客

伴侶同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
great location. very friendly and helpful staff. smell from drain in the bathroom was very strong.
於 2018 年 11 月住了 2 晚
Adrián P. - Front Desk 於 2018年11月13日的回應
Dear Richard, thank you so much for such a great review! We are very glad to hear that your stay fulfilled and surpassed expectations. If your ever come back to Madrid do not hestitate staying with us again, it will be our pleasure to have you back as our guest. Best regards, Adrián P. - Front Desk

10/10 優異

Sik sik

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Nice location
Nice location. Staff are friendly
於 2018 年 9 月住了 2 晚
Adrián P. - Front Desk 於 2018年9月26日的回應
Dear Sik, thank you so much for such a great review! We are very glad to hear that your stay fulfilled and surpassed expectations. If your ever come back to Madrid do not hestitate staying with us again, it will be our pleasure to have you back as our guest. Best regards, Adrián P. - Front Desk

10/10 優異

Shi pong

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Good location,room are comfortable and clean.friendly staffs.
於 2018 年 6 月住了 3 晚
Adrián P. - Front Desk 於 2018年6月26日的回應
Dear guests, thank you so much for such a good review! We are really glad to hear that your stay with us was beyond expectations. If you ever come back to Madrid do not hesitate staying with us again, we will make you feel at home. Best regards, Adrián P. Front Desk

10/10 優異

Ho Kiu

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2018 年 6 月住了 7 晚
Adrián P. - Front Desk 於 2018年6月19日的回應
Dear guests, thank you so much for such a good review! We are really glad to hear that your stay with us was beyond expectations. If you ever come back to Madrid do not hesitate staying with us again, we will make you feel at home. Best regards, Adrián P. Front Desk

10/10 優異

Sam (Hong Kong)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Good Location and Value of Money
Good location of the apartment and it is located in the middle of the busiest street in Madrid. There are so many lovely restaurants nearby. Close to main attractions as well. The apartment is very big, full equip in the kitchen and washing machine. There is a nice and little pool on the roof top which is quite amazing. You can have a nice sun bath up there. Just need to be noticed to prepare your own toothbrush, toothpaste and shampoo as well.
於 2018 年 5 月住了 3 晚
Adrián P. - Front Desk 於 2018年6月3日的回應
Dear Sam, thank you so much for your great review. Our main goal is precisely that: to make you feel at home. Our guests' oppinion is very valuable, as it helps us to keep improving everyday. If you ever come back to Madrid do not hesitate staying with us again. Best regards, Adrián P. Front Desk

10/10 優異

Cherry (Hk)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
The most convenient location in madrid. You may walk to the those popular sightseeing place or food market. Not noisy ,but there is a little different of the room from the pic they showed. There is not mat and on the living room. But it's still very nice and big!! I miss the room a lot !
於 2018 年 5 月住了 3 晚
Adrián P. - Front Desk 於 2018年5月22日的回應
Dear Cherry, thank you so much for such a good review! Our location as well as the amazing views from our rooftop terrace are indeed one of our main strengths. If you ever come back to Madrid do not hesitate staying with us again, we will make you feel at home. Best regards, Adrián P. Front Desk

10/10 優異

Gang

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Adrián P. 於 2018年4月10日的回應
Dear guest, thank you so much for your review, we are so glad to hear that you enjoyed our apartments and your stay with us. Best regards, Adrián P. Front Desk

8/10 不錯

Paul (Hong Kong)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Great Location. Great facility. Great view
Very convenient. Just in front of metro station and close to most place of interest and shopping. Large size apartment. Friendly staff. Will consider again next time.
於 2018 年 3 月住了 5 晚
Adrián P. 於 2018年4月10日的回應
Dear guest, thank you so much for your review, our staff and privileged location are indeed our biggest strengths. We are so glad to hear that you enjoyed our apartments and your stay with us. Best regards, Adrián P. Front Desk

8/10 不錯

Candy (Hong kong)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Good Location
Good experience!! The location near the metro station and plaza. The staff also very nice and helpful and the room very tidy and comfortable. I love this hotel and will share our experiences to our friends .
於 2018 年 3 月住了 3 晚
Roberto Front Desk 於 2018年3月11日的回應
Dear Candy, All your are truly apreciated. Best Regards

8/10 不錯

真實旅客

讚好：整潔度、住宿狀況和客房舒適度
於 2018 年 2 月住了 4 晚
Alberto 於 2018年3月4日的回應
Good morning! We want to thank you for your review. Have a really nice day! Best regards. Alberto. Front desk department.

10/10 優異

Anne (Hong Kong)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Very convenient location
The apartment has walkable accessibility to major atttactractions of Madrid. The apartment is well equipped, clean and comfortable.
於 2017 年 10 月住了 5 晚
Clarissa - Front desk 於 2017年11月21日的回應
Hello, we are pleased that you had a great experience with us :)

10/10 優異

Heng

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
全家人出行的最好选择
四个人选了最多可住6个人的两间房，房价很大，还有阳台，出门就是地铁站又是商业区，比预期和一般四星级酒店要好很多。强烈推荐适合全家人出行
於 2017 年 6 月住了 2 晚

10/10 優異

Kar Yan

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
方便，酒店有停車場。在最旺的地區。

10/10 優異

yi

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
地理位置非常棒，居住面积超大露台景观漂亮，

10/10 優異

Chenghong

讚好：整潔度、住宿狀況和客房舒適度
和家人住的是公寓，房间宽敞，设计舒适，性价比非常高。餐具齐全，可以做简单饭菜。地点非常好，离皇宫，博物馆都很近，走路20分钟内基本可以到达主要景点。唯一不好的是入住时间要在下午三点之后。到达的早的话会非常不方便。

8/10 不錯

Chung Fai Ivan

讚好：整潔度、住宿狀況和客房舒適度

10/10 優異

KAR HO ALBERT

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Great apartment hotel, value-for-money, convenient
It's a great apartment hotel. The room is huge compared to rooms in a hotel. Very modern design and very clean/tidy. There is no daily housekeeping but the apartment we stayed in is for 4 persons, so everything comes in 4, towels, glasses, coffee pods, bath gel, etc. We are only two, so we don't have any problems even when there is no daily housekeeping. It's very centrally located. Callao subway station right in front on Gran Via, which is probably one of the busiest streets in Madrid, full of people even at 11pm at night. All the shops are within walking distance. (e.g. Primark is 2 streets away. Prado museum is perhaps 15 minutes' walk) Yet, the room is very well insulated, facing a side street. Which means there isn't much of a view if you are on lower floors. (We were on the 6th) Even without daily housekeeping, there is still a 24-hour concierge and the staff is very friendly and helpful. They gladly provide advice and help us print train tickets etc. Wifi is reasonably fast. The only slight problem we have is with the shower, the base of which is very shallow, causing water to spill over quite easily onto the bathroom floor. I was thinking about asking the staff for a mop but surprisingly I actually found one right in the storage, so maybe the leaking is actually a well-known problem. :-) All in all, we think it's definitely a great hotel and value-for-money if you can trade off daily housekeeping. We will definitely consider coming back.

8/10 不錯

A (Hong Kong)

讚好：整潔度、職員與服務和客房舒適度
Apartment with good view
Good location, large and clean 1 bed room with good view, roof and swimming pool closed on that day, not sure if it is raining or renovation. Highly recommend for short and long stay to couple, family...washer, cooking stuffs are well set in the apt.

8/10 不錯

PING (香港)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
地點極好的新式酒店公寓
格蘭大道的中心地段，靠近太陽廣場，去市區觀光景點極方便。新穎的酒店公寓，不是每天有清潔，如果三人以上建議住二房公寓，舒適大氣。

6/10 一般

CHIHKUO (TAIWAN)

讚好：整潔度和住宿狀況
漂亮但不算舒適的樣品屋
1.其實初印象一如別人評論是漂亮的房間，但經營者不是當飯店經營而只是日租套房，所以喜歡賓至如歸是不可能。 2.這個飯店是漂亮有品味的樣品屋，拍照不錯，住起來並不好。床墊連塑膠套都沒撕開，完全不透氣。淋浴間的門不能密合，水會流到整個浴室。住進去洗衣機不能用，請工作人員來修，清掃人員都沒有檢查。 我會住上一次嚐鮮，但未必會有第二次。

10/10 優異

Clement H (Hong kong)

讚好：整潔度、住宿狀況和客房舒適度
Great experience from this apt, will come again
It's an apartment and you do not received service :), anyway, when we request a scale, they said no, and so, I'm not able to weight my luggage weight before I go. In the morning we checkout, there are bunch of garbage bags blocking our room; the next room is in service and the worker drops them on the walk way. The location of the hotel is very good, in the centre of the city. parking fee is high(at the moment is 30euro a night, that's the high range for close by hotel) expect to have 10 mins for drop off or pick up your car from their auto park facility. We got a three bed room apt, the extra large living room is a plus if you got time hanging around looking at the street at night.

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Service apmt not hotel. Spacious but no service
It's more like a service apartment than a hotel. No cleaning service. Spacious. Average customer service. Mattress is too soft.

8/10 不錯

hui (中国，上海)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
适合夏天居住的市中心的公寓房
整个房间布局很好。楼上客厅，厨房外加一个超大露台；楼下三个卧室，每个卧室各带一个卫浴房。很适合几个朋友出行。地理位置也很好，到几个广场都在步行范围。可美中不足的是房子装修味道较重。每次回来需打开窗户通风，不然味道很重。时间久了可能会好点。

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度

10/10 優異

Manjeri (Richardson)

家人同遊
讚好：整潔度、設施服務和住宿狀況
Decent hotel. Great location - right off of the popular and touristy Gran Via street. The apartment had large floor to ceiling windows which were extremely good at soundproofing. However, due to the location in a very busy area of town, some sound still managed to come inside. This is a price you pay for the great location. Overall, a decent hotel at a great location.
SmartRental Collection Centric Team 於 2024年2月9日的回應
Dear Manjeri, Thanks for sharing your experience with us and for your comments, your opinion is important to us. We are glad to know that you enjoyed your stay and we appreciate your kind words. It has been our pleasure to have you as our guest and we hope to see you very soon. Best regards from all the staff.

10/10 優異

ana

讚好：整潔度和客房舒適度
Great location and exclusive taste
Beautiful apartment great comfort and pampering. I was allowed a late check out and the welcome details were really appreciated.
於 2023 年 9 月住了 1 晚
SmartRental Collection Centric II Team 於 2023年9月28日的回應
Dear Ana, Thanks for sharing your experience with us and for your comments, your opinion is important to us. We are glad to know that you enjoyed your stay and we appreciate your kind words. It has been our pleasure to have you as our guest and we hope to see you very soon. Best regards from all the staff.

2/10 很差

Luis

於 2023 年 2 月住了 1 晚
SmartRental Collection Centric Team 於 2023年5月16日的回應
Dear Luis, Thanks for sharing your experience with us, your opinion is important to us. We are glad to know that you enjoyed your stay and we apologize if we didn't reach your standards.It has been our pleasure to have you as our guest and we hope to see you very soon. Best regards from all the staff.

10/10 優異

Monica

家人同遊, 多人同遊
讚好：整潔度、設施服務和住宿狀況
Excellent location and within walking distance to see sites in this beautiful city.
於 2023 年 4 月住了 3 晚
SmartRental Collection Centric II Team 於 2023年4月27日的回應
Dear Monica, Thanks for sharing your experience with us and for your comments, your opinion is important to us.We are glad to know that you enjoyed your stay and we appreciate your kind words. It has been our pleasure to have you as our guest and we hope to see you very soon. Best regards from all the staff.

10/10 優異

fernando

親子同遊
讚好：整潔度、設施服務和住宿狀況
Alojamiento en pleno centro. Parking del hotel con acceso complicado por su localizacion
Recepción 於 2023年1月13日的回應
Estimado Fernando, Muchas gracias por sus comentarios y por compartir su experiencia con nosotros, su opinión es importante. Queremos agradecerle la confianza que puso en nosotros al elegirnos para su paso por Madrid y nos alegra saber que han disfrutado de su estancia. Ha sido un placer tenerles como huéspedes y esperamos verlos de nuevo por aquí muy pronto. Reciban un cordial saludo de parte de todo el equipo.

8/10 不錯

Ramena

伴侶同遊
讚好：整潔度、設施服務和住宿狀況
Fantastic hotel that is in the heart of gran via - everything you need is a walk away. The hotel itself is very clean, modern and has great amenities. My only complaint is the extremely slow elevator it felt as though it was going to stop working at any moment yikes!
Reception 於 2022年12月6日的回應
Dear Ramena, Thanks for sharing your experience with us and for your comments, your opinion is important to us. We are glad to know that you enjoyed your stay and we hope to see you again very soon. It has been our pleasure to have you as our guest. Best regards from all the staff.

8/10 不錯

Jose Luis

家人同遊
讚好：整潔度和住宿狀況
Todo espectacular , solamente el servicio de desayuno es muy malo , mala atención , y muy tardado
於 2022 年 9 月住了 4 晚
Recepción 於 2022年10月6日的回應
Estimado José Luis, Muchas gracias por sus comentarios y por compartir su experiencia con nosotros, su opinión es importante. Queremos agradecerle la confianza que puso en nosotros al elegirnos para su paso por Madrid y nos alegra saber que han disfrutado de su estancia. Ha sido un placer tenerles como huéspedes y esperamos verlos de nuevo por aquí muy pronto. Reciban un cordial saludo de parte de todo el equipo.

10/10 優異

Nathan

多人同遊
讚好：整潔度和客房舒適度
Great central base
We travelled as four friends who wanted a base in central madrid, and couldn’t have picked a better place. The location was excellent, right outside a metro stop, and very central. The apartment was great - well équipes and a pretty high end finish. The double bedroom sofa bed worked well for us. The roof top pool although small had incredible views and the roof top lounge area was a great place to chill out.
於 2022 年 7 月住了 3 晚
David - Reception 於 2022年7月19日的回應
Dear Nathan, Thanks for sharing your experience with us and for your comments, your opinion is important to us. We are so glad to know that you enjoyed your stay. We hope to see you again very soon as it has been our pleasure to have you as our guest. Best regards from all the staff.

2/10 很差

真實旅客

不滿：整潔度和設施服務
於 2021 年 1 月住了 2 晚
David Macías - Reception 於 2021年2月9日的回應
Dear Guest, Thanks for your score, and for choosing for your stay in Madrid. We hope to see you again very soon. Best regards from the staff.

10/10 優異

Adolfo

讚好：整潔度和客房舒適度
於 2020 年 12 月住了 11 晚
Adolfo 於 2021年1月4日的回應
Estimado Adolfo, Gracias por dedicar un momento en compartir su experiencia en Gran Vía Capital. Nos encanta conocer la opinión de nuestros huéspedes. Esperamos poder darle la bienvenida de nuevo. Atentamente, Recepción Gran Vía Capital

8/10 不錯

Francis (Key Biscayne, FL)

商務旅客
讚好：整潔度、設施服務和住宿狀況
Overall a great experience. Spent 12 days at the property. Had a problem at check in with the room that I had reserved not being available, but this was resolved the following day. Staff was pleasant and professional. Room was modern and very clean, bed comfortable. Sofa in bad shape and needs to be updated immediately, but the rest of the apartment was excellent. Construction in the hallway during the last day of my stay was somewhat bothersome but completed in a timely fashion. Would definitely recommend and stay again.
於 2020 年 12 月住了 12 晚
Daniela H. - Front desk. 於 2021年1月2日的回應
Dear Francis: Thanks for your good opinion. We appreciate it. We will take of everything to keep improving and be better. Hope to see you soon. Best regards,

8/10 不錯

Marcelo Sé

家人同遊
讚好：整潔度和客房舒適度
於 2020 年 12 月住了 3 晚
Daniela H.- Recepción. 於 2021年1月2日的回應
Estimado Marcelo Sé: Gracias por su buena puntuación. Esperamos tenerlo nuevamente alojado con nosotros en otra oportunidad. Un cordial saludo

4/10 欠佳

Paula

多人同遊
讚好：整潔度和客房舒適度
Nos atendió una chica al llegar.
於 2020 年 10 月住了 1 晚
Daniela H. - Recepción 於 2020年11月4日的回應
Estimada Paula, Primero que todo lamentamos que no haya disfrutado de su estancia con nosotros. Esperamos que nos dé una segunda oportunidad para demostrarle que no nos merecemos un 4 de 10. Esperamos verle pronto. Un cordial saludo,

10/10 優異

真實旅客

於 2020 年 9 月住了 4 晚
Daniela H. - Front desk 於 2020年9月28日的回應
Dear guest Thanks for your good comment, we are glad to know that you had a great stay with us. We hope to see you back soon. Best regards,

10/10 優異

Vic (Bern, Switzerland)

親子同遊
讚好：整潔度、設施服務和住宿狀況
Nice and clean, staff is very pleasant and the place is very centric.
於 2020 年 9 月住了 2 晚
Daniela H. - Front desk 於 2020年9月28日的回應
Dear Vic, Thanks for your good review. We are glad to know that you have a good stay with us. We hope to see you back soon. Best regards,

10/10 優異

真實旅客

讚好：整潔度和住宿狀況
於 2020 年 8 月住了 3 晚
Javier - Front Desk 於 2020年9月9日的回應
Thank you so much for sharing your review! We hope you had an awesome stay by our side. We are looking forward to see you again, you'll be welcome with open arms.

10/10 優異

Richard

商務旅客
讚好：整潔度和客房舒適度
Lovely apartments at Plaza Callao. Very nice staff. Small rooftop pool.
於 2020 年 8 月住了 2 晚
Javier - Front Desk 於 2020年9月1日的回應
Dear Richard, Thank you very much for your lovely words and for this great rate! We hope you had an awesome and unforgettable stay by our side. This will be always your home in Madrid. Looking forward to see you again! Best regards,

10/10 優異

Laurent

於 2020 年 8 月住了 2 晚
Javier - Front Desk 於 2020年9月9日的回應
Dear Laurent, Many thanks for such a great review! This will always be your home in Madrid, we expect you enjoyed your time at our building, and hopefully you lived an unforgettable experience. Bst regards,

10/10 優異

真實旅客

家人同遊
讚好：整潔度和客房舒適度
美術館やレストランへのアクセスが良く家族旅行に最適でした。
於 2020 年 8 月住了 1 晚
Daniela H. - Front desk 於 2020年8月18日的回應
Dear guest, Thanks for your comment and feedback. We are happy to know that you enjoy your stay at Gran Via Capital. We hope you come back, it would be a pleasure to have you again staying with us.

8/10 不錯

martial

家人同遊
讚好：整潔度
Bon emplacement mais ........
Tres bien situé avec parking .pas de dialogue pas de communication. Aucune personne ne parle français. Pour une ville comme Madrid cest pas top.
於 2020 年 8 月住了 2 晚
Daniela H. - Front desk 於 2020年8月15日的回應
Merci pour votre évaluation. Nous regrettons de ne pas avoir répondu à vos attentes.

10/10 優異

Gaëlle (Madrid )

親子同遊
讚好：整潔度和設施服務
Appartement superbe et très bien situé. Personnel efficace. Piscine panoramique au top.
於 2020 年 8 月住了 3 晚
Daniela H. - Front desk 於 2020年8月14日的回應
Dear Gaelle, Thanks for your comments, we aprreciate and we are also happy to know that you enjoy your stay with us. Hope to see you back soon. Best regards.

2/10 很差

JAVIER

家人同遊
於 2020 年 8 月住了 2 晚
Daniela H. - Front desk 於 2020年8月14日的回應
Estimado Javier, Primero que todo lamentamos que no haya disfrutado de su estancia con nosotros. Esperamos que nos dé una segunda oportunidad para demostrarle que no nos merecemos un 2 de 10. Esperamos verle pronto. Un cordial saludo,